Royal Gardens Elder Care is a residential care home for the elderly (RCFE) in Rancho Cordova, Sacramento County, California — state license #347003623, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 10 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated March 10, 2026 — published below in full, verbatim and unscored.

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Royal Gardens Elder Care

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Residential care home for the elderly (RCFE) · Small home, 6 residents · Rancho Cordova, CA · Sacramento County
LicensedWheelchairHospiceMemory care not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #347003623, held since 2008 · read from the California state record on August 2, 2026 ·See on State Site →
10812 Glenhaven Way · Rancho Cordova, Sacramento County
Phone
(916) 382-4123
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
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Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 4 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. LICENSED TO SERVE UP TO 6 NON-AMBULATORY RESIDENTS AT ANY GIVEN TIME, APPROVED HOSPICE WAIVER FOR FOUR (4) RESIDENTS.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2022, the state has visited this home 12 times and filed 10 documents. The most recent is a facility evaluation report, dated March 10, 2026.

Most recent state visit
March 10, 2026
Occupancy at the December 10, 2025 visit
4 of 6 beds

The state's published file for this home includes 2 documents with transcribed findings, dated May 5, 2023 to December 10, 2025. 2 of the 2 carry the state's recorded outcome word: “Unfounded” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 7 of 10 documentsFull record on the state’s site →
20262 state visits · 3 documents
Mar 10, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 28, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 28, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20252 state visits · 3 documents
Dec 10, 2025Complaint investigation reportUnfounded

Allegation investigated: Staff sexually abused resident.

On 12/10/25, Licensing Program Analyst (LPA) Kimberly Viarella made an unannounced visit to this facility to deliver the findings of this complaint investigation. LPA identified herself, stated the purpose of the visit and asked to meet with the Designated Facility Administrator. LPA met with Desingee, Susie Dizon and a brief interview followed. Regarding the allegation: Staffed sexually abused resident. Community Care Licensing received a report on 6/23/25 that chunks of soap were found inside a resident's (R1's) vagina while being cleaned. This complaint investigation was opened on 06/24/25. LPA learned through a review of medical records that on 06/22/25, while having a catheter placed, a 2-inch by 4-inch bar of soap fell out of R1's vagina. A file review was conducted of all facility staff to ensure that they were appropriately background cleared. Unfoundedthe state’s words, verbatim · CDSS document, Dec 10, 2025 · control 27-AS-20250623155209
Dec 10, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 7, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20241 state visit · 1 document
Mar 7, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 0
Type B citations0typical 0
Substantiated complaints0typical 0
Total complaints2typical 0
State visits on file12typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2008.
Year-by-year trend
YearVisitsDocumentsSubstantiated20262302025230202411020232202022110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$4,000$6,500 /mo
our estimate — Sacramento County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?
How are care plans reviewed when a resident’s needs change?

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Is Royal Gardens Elder Care licensed?

Yes — Royal Gardens Elder Care is a licensed residential care home for the elderly (RCFE) in Rancho Cordova (Sacramento County): California license #347003623, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 10 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated March 10, 2026, appears in the inspection record on this page.

Can Royal Gardens Elder Care care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Royal Gardens Elder Care with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. LICENSED TO SERVE UP TO 6 NON-AMBULATORY RESIDENTS AT ANY GIVEN TIME, APPROVED HOSPICE WAIVER FOR FOUR (4) RESIDENTS.

How much does Royal Gardens Elder Care cost?

California's public licensing record does not include Royal Gardens Elder Care's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Sacramento County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Royal Gardens Elder Care accept Medi-Cal or the Assisted Living Waiver?

Royal Gardens Elder Care is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

4 of 6 beds occupied (67%) when the state visited on December 10, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Royal Gardens Elder Care?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 12 state visits and 10 dated documents since 2022 for Royal Gardens Elder Care; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated December 10, 2025, records an allegation the state marked “Unfounded. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

2 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedStaff sexually abused resident.
State's findingUnfoundedThe state investigated and found the allegation to be false.
On 12/10/25, Licensing Program Analyst (LPA) Kimberly Viarella made an unannounced visit to this facility to deliver the findings of this complaint investigation. LPA identified herself, stated the purpose of the visit and asked to meet with the Designated Facility Administrator. LPA met with Desingee, Susie Dizon and a brief interview followed. Regarding the allegation: Staffed sexually abused resident. Community Care Licensing received a report on 6/23/25 that chunks of soap were found inside a resident's (R1's) vagina while being cleaned. This complaint investigation was opened on 06/24/25. LPA learned through a review of medical records that on 06/22/25, while having a catheter placed, a 2-inch by 4-inch bar of soap fell out of R1's vagina. A file review was conducted of all facility staff to ensure that they were appropriately background cleared. UnfoundedCDSS inspection report, December 10, 2025 · control 27-AS-20250623155209

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedPersonal Rights: 1) Facility staff are not answering the facility phone 2) Facility staff are not ensuring resident receives notification of calls from family/friends.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Kevin Gould made an unannounced inspection to the Royal Gardens Elder Care (RCFE) on 5/5/23 at 1:00pm to conclude the investigation of the above allegations and to deliver the findings. LPA met with staff and together discussed the investigation details. Based on the interviews and statements obtained during the investigation process, the allegations cannot be substantiated because former resident's family members all denied the allegations. LPA was able to contact the former resident's social worker who denied the allegations and stated the facility was fantastic at communicating with the former resident's family and other authorized representatives. LPA also contacted the former resident's brother and son who both denied the allegations and stated they were able to contact the facility and the staff were supportive and communicative with family regarding former resident's care. LPA Gould was unable to contact the reporting party as the complaint was anCDSS inspection report, May 5, 2023 · control 27-AS-20230502165008

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 12 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 0
Type B citations
0
typical for this size: 0
Substantiated complaints
0
typical for this size: 0
Total complaints
2
typical for this size: 0
State visits on file
12
typical for this size: 6
See the full inspection record on the state's site →
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(916) 382-4123
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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