La Serena House is a residential care home for the elderly (RCFE) in Fair Oaks, Sacramento County, California — state license #347003297, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 11 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated June 30, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 11 times and filed 11 documents. The most recent is a facility evaluation report, dated June 30, 2026.
The state's published file for this home includes 3 documents with transcribed findings, dated August 15, 2023 to June 25, 2025. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (2). 3 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jun 30, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 24, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 23, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 25, 2025Substantiated
Allegation investigated: Facility staff mismanaged resident's medications
On June 25, 2025 (6/25/24), Licensing Program Analyst (LPA) Kevin Mknelly arrived at the facility and met with Licensee, Aida Briones, to open an investigation into the complaint allegation listed above. During the investigation, the Department reviewed documentation pertinent to the investigation (CSMR and MARs) and received statements from additional parties involved in the R1’s care services. The results of the investigation are as follows: LPA Michael Hood received Centrally Stored Medication Form (CSMF) and Mediation Administration Record (MAR) for resident (R1). LPA reviewed R1’s CSMF and MAR and observed discrepancies between records for at least five (5) of R1’s medications. LPAs also reviewed a statement from hospice stating R1’s medications have not been managed and administered as ordered. Based on records reviewed, the preponderance of evidence standards have been met. Therefore, the above allegation is found to be SUBSTANTIATED. Per California Code of Regulations, Title 22the state’s words, verbatim · CDSS document, Jun 25, 2025 · control 59-AS-20250620094344
Apr 15, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 11, 2024Unsubstantiated
Allegation investigated: Staff handled resident in a rough manner. Staff is not treating residents with dignity. Staff broke resident’s wheelchair. Staff sleep while on duty.
Licensing Program Analyst (LPA) Michael Hood arrived at the facility and met with Licensee, Aida Briones, to deliver findings into the complaint allegations listed above. During the investigation, the Department conducted interviews, toured the facility, and reviewed documentation pertinent to the investigation. The results of the investigation are as follows: ** Report continued on 9099-C ** Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 11, 2024 · control 59-AS-20240515123429
Dec 11, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 22, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 15, 2023Unsubstantiated
Allegation investigated: Staff did not prevent inappropriate interactions between residents in care
Licensing Program Analyst (LPA) Michael Hood arrived at the facility and met with Licensee, Aida Briones, to conduct a complaint investigation into the allegation listed above. During today's visit, LPA conducted interviews regarding the allegation. The results of the investigation are as follows: Allegation: Staff did not prevent inappropriate interactions between residents in care ** Report continued on 9099-C ** Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 15, 2023 · control 59-AS-20230809142424
Year-by-year trend
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Is La Serena House licensed?
Yes — La Serena House is a licensed residential care home for the elderly (RCFE) in Fair Oaks (Sacramento County): California license #347003297, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 11 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated June 30, 2026, appears in the inspection record on this page.
Can La Serena House care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists La Serena House with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordLICENSED TO SERVE 60 AND OVER, ALL SIX CAN BE NON AMBULATORY. HOSPICE WAIVER FOR THREE (3) RESIDENTS. GARAGE APPROVED FOR STAFF BEDROOM.
How much does La Serena House cost?
California's public licensing record does not include La Serena House's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Sacramento County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does La Serena House accept Medi-Cal or the Assisted Living Waiver?
La Serena House is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
5 of 6 beds occupied (83%) when the state visited on June 25, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for La Serena House?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 11 state visits and 11 dated documents since 2022 for La Serena House; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated June 25, 2025, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 11 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(916) 966-0865Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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