Vita Bella Elderly Care Iii is a residential care home for the elderly (RCFE) in Sacramento, Sacramento County, California — state license #342701192, licensed for 14 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 38 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated June 16, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 42 times and filed 38 documents. The most recent is a complaint investigation report, dated June 16, 2026.
The state's published file for this home includes 9 documents with transcribed findings, dated October 20, 2023 to April 23, 2025. 9 of the 9 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (7). 9 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 9 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jun 16, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 29, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 29, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 4, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 21, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 22, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 18, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 16, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 28, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 14, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 23, 2025Unsubstantiated
Allegation investigated: Facility did not seek medical attention in a timely manner.
On 04/23/25, Licensing Program Analyst (LPA) Pang Lee arrived unannounced to this facility to conduct a complaint visit. LPA met with direct care giver Lina Tuilona and explained the purpose of the visit. The purpose of this visit is to deliver complaint finding for the allegation above. The current census is 12. A brief interview with conducted with administrator Cleopatra Gardiner via telephone call. It was alleged that the facility did not seek medical attention for a resident in a timely manner. The investigation included interviews with facility staff and residents, as well as a review of relevant records. LPA Lee interviewed three staff members, all of whom denied the allegation. The facility staffs stated that Resident 1 (R1) was transported to the emergency room the day after an unwitnessed fall. LPA Lee also interviewed four out of four residents, all of whom expressed no concerns regarding facility staff not seeking medical attention to residents in care Continued LIC 9099-Cthe state’s words, verbatim · CDSS document, Apr 23, 2025 · control 27-AS-20250211104147
Mar 24, 2025Substantiated
Allegation investigated: Staff restrained resident to wheelchair.
On 03/24/25, Licensing Program Analysts (LPAs) Pang Lee and Shakaricka Hughes arrived unannounced to this facility to conduct a complaint visit. LPAs met with direct care staff Adi Lina Tuiloma and explained the purpose of the visit. Care Staff Adi Lina Tuiloma informed administrator Cleopatra Gardiner that Community Care Licensing Department (CCLD) was present in the facility. The purpose of this visit is to deliver complaint finding for the allegation above. The current census is 13 with 3 facility staff. A brief interview with administrator Cleopatra Gardiner was conducted over the telephone to go over the complaint finding. It was alleged that staff restrained resident to a wheelchair. The investigation involved conducting interviews and reviewing records. In interviews with 2 out of 2 facility staff they admitted that Resident 1 (R1) was restrained to a wheelchair. Continued LIC 9099-C Substantiatedthe state’s words, verbatim · CDSS document, Mar 24, 2025 · control 27-AS-20250225081441
Mar 4, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 20, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 30, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 27, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 21, 2024Unsubstantiated
Allegation investigated: Due to staff neglect, resident choked while eating resulting in death
On 11/19/2024, Licensing Program Analyst (LPA) Pang Lee arrived at the facility unannounced to deliver complaint finding. LPA met with care giver Jemesa Aisake. LPA asked for caregiver Jemesa to call administrator Cleopatra Gardiner to informed that CCLD is present. During today's visit administrator was not present. The census is 9. It was alleged that due to staff neglect, resident choked while eating resulting in death. Throughout the course of this investigation, the Department conducted interviews and reviewed facility records. The investigation revealed that on 06/11/2024, resident (R1) choked on food while in care at Vita Bella Elderly Care III. While (R1) was conscious and alert, staff 1 (S1) conducted the Heimlich maneuver, while S2 called 911 and followed instructions to administer cardiopulmonary resuscitation (CPR). The investigation revealed multiple staff are aware of R1’s inability to eat food independently. The staff prepare R1’s food by cutting the food in small piecesthe state’s words, verbatim · CDSS document, Nov 21, 2024 · control 27-AS-20240722155157
Nov 21, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 18, 2024Substantiated
Allegation investigated: Incident Reports are not reported as required. Administrator does not spend sufficient number of hours at the facility.
On 09/18/2024 at 8:30 AM, Licensing Program Analyst (LPA) Pang Lee arrived unannounced to this facility to conduct a complaint visit. LPA met with care staff Aisake Jemesa and Alita Natoga and explained the purpose of the visit. LPA called licensee Mark Lablla and left a message. LPA also called administrator Cleopatra Gardiner and explained the purpose of this visit is to deliver complaint findings for the allegations above. The current census is 10 with 2 facility staff. Approximately 20 minutes later administrator arrived at the facility. Licensee Mark Labella who was the previous administrator was not present at the facility. Allegation: Incident Reports are not reported as required. It was alleged that incident reports are not reported as required. This investigation consisted of interview with facility staff and records reviewed. LPA Lee interviewed 4 facility staff who stated that incident reports are reported to the administrator Mark Labella and that the administrator then wilthe state’s words, verbatim · CDSS document, Sep 18, 2024 · control 27-AS-20240722155157
May 16, 2024Unsubstantiated
Allegation investigated: Resident sexually assaulted another resident in care.
On 05/16/2024 at 12:49 PM, Licensing Program Analyst (LPA) Pang Lee arrived unannounced to this facility to conduct a complaint visit. LPA met with direct care staff Cleopatra Gardiner and Rorrie Hylton and explained the purpose of the visit. The purpose of this visit is to follow-up and deliver complaint finding for the allegation above. The current census is 11 with 3 care staff. The administrator Mark Labella was not present during today’s visit. Allegation: Resident sexually assaulted another resident in care. It was alleged that resident sexually assaulted another resident in care. This investigation consisted of interviews with facility staff and residents. LPA Lee interview 3 facility staff who denies the allegation and has not witnessed another resident being sexually assaulted by another resident. LPA Lee also interviewed 3 out of 3 residents who denies the allegations and stated that they have not heard, or witness resident being sexually assaulted by another resident in carethe state’s words, verbatim · CDSS document, May 16, 2024 · control 27-AS-20230925082209
Apr 11, 2024Unsubstantiated
Allegation investigated: Staff mismanages resident's medications. Medications are made accessible to residents. Staff are not meeting resident's incontinence needs. Staff did not treat resident with dignity and respect.
On 04/10/2024, Licensing Program Analyst (LPA) Pang Lee and Licensing Program Manager Czarrina Camilon-Lee arrived unannounced to this facility to conduct a complaint visit. LPA Lee and LPM Camilon-Lee met with administrator Mark Labella and direct care staff, Cleopatra Gardiner and explained the purpose of the visit. The purpose of this visit is to deliver complaint findings for the allegations above. The current census is 12 with 2 facility staff. A brief interview was conducted with administrator Mark Labella Allegation: Staff mismanages resident's medications. It was alleged that facility staff mismanaged resident's medications. This investigation consisted of records reviewed, interviews with staff and residents. LPA Lee interviewed 5 out of 5 residents who denies the allegation that facility staff mismanages residents’ medication. Two facility staff also denied the allegation. Moreover, resident 1 (R1) denies the allegation and stated that (R1) knows what medication (R1) is giventhe state’s words, verbatim · CDSS document, Apr 11, 2024 · control 27-AS-20240308101336
Mar 5, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 30, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 10, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 21, 2023Unsubstantiated
Allegation investigated: Staff caused injury to resident in care.
On 11/21/2023 at 10:30 AM, Licensing Program Analyst (LPA) Pang Lee arrived unannounced to this facility to conduct a complaint visit. LPA Lee met with direct care staff, Cleopatra Gardiner and explained the purpose of the visit. The purpose of this visit is to deliver a complaint finding for the allegation above. The current census is 8. LPA Lee reviewed staff criminal record clearances and a review of staff records indicates that all facility staff or other individuals who require caregiver background checks are fingerprint cleared and associated to the facility. A brief interview with conducted. Allegation: Staff caused injury to resident in care It was alleged that the staff caused injury to a resident in care. This investigation consisted of records reviewed, observations and interviews with staff and residents. LPA Lee interviewed 8 out of 8 residents and 7 out of 8 residents have not witnessed facility staff causing injury to (R1). Moreover, 8 out of 8 residents stated they havethe state’s words, verbatim · CDSS document, Nov 21, 2023 · control 27-AS-20231023155603
Nov 13, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 26, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 24, 2023Unsubstantiated
Allegation investigated: Staff not keeping facility free of pests. Staff not keeping facility free from odor.
On 10/24/2023 at 8:05 AM, Licensing Program Analyst (LPA) Pang Lee arrived unannounced to this facility to conduct a complaint visit. LPA met with Direct Care Staff Kaydia Sharp and Cleopatra Gardiner and explained the purpose of the visit. The purpose of this visit is to deliver complaint findings for the allegations above. The current census is 13 with three facility staff. A brief interview were conducted with both caregivers Kaydia and Cleopatra. Administrator Mark Labella was not present during today visit. Allegation: Staff not keeping facility free of pests. It was alleged that staff are not keeping the facility free of pests. This investigation consisted of records reviewed, observations and interviews with staff and residents. LPA Lee interviewed 10 out of 10 residents who have no concern with the facility having pests or roaches. 10 of 10 residents also shared that they have not witnessed any roaches or pests in the facility and in their room. LPA Lee conducted a complaint fothe state’s words, verbatim · CDSS document, Oct 24, 2023 · control 27-AS-20230929123535
Oct 20, 2023Unsubstantiated
Allegation investigated: Staff drugged residents’ food or drinks while in care.
On 10/20/2023 at 11:15 AM, Licensing Program Analyst (LPA) Pang Lee arrived unannounced to this facility to conduct a complaint visit. LPA met with direct care staff, Kaydia Sharp and Cleopatra Gardiner and explained the purpose of the visit. The purpose of this visit is to deliver complaint finding for the allegation above. The current census is 13 with three facility staff. Administrator Mark Labella was not present in the facility during today vist. A brief interview with conducted with both care giver, Kaydia Sharp and Cleopatra Gardiner. Allegation: Staff drugged residents’ food or drinks while in care. It was alleged that the staff drugged residents’ food or drinks while in care. This investigation consisted of records reviewed, interviews with staff, residents, Ombudsman and resident 1 (R1)’s psychiatrist. LPA Lee interviewed 7out of 8 residents who have no concern in regards to staff drugging residents’ food and drink. Throughout the course of the investigation, it was learnedthe state’s words, verbatim · CDSS document, Oct 20, 2023 · control 27-AS-20230907092938
Oct 20, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 26, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.
No Google listing is on file for this home. When one exists, its rating, review themes, and hours appear here — attributed to Google, never blended with the state record, and never part of how we rank homes.
This home hasn’t added its own details yet. When the operator claims this page, their photos, tour video, activities, languages, and staffing answers appear here — always labeled as theirs, never blended with the state record. Operators: claim your home, free →
Claim your home → · See something wrong? → · How we source every fact →
Is Vita Bella Elderly Care Iii licensed?
Yes — Vita Bella Elderly Care Iii is a licensed residential care home for the elderly (RCFE) in Sacramento (Sacramento County): California license #342701192, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 14 residents. State records list 38 inspection and complaint documents since 2022; the most recent, a complaint investigation report dated June 16, 2026, appears in the inspection record on this page.
Can Vita Bella Elderly Care Iii care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Vita Bella Elderly Care Iii with clearances for wheelchair / non-ambulatory; it does not list dementia / memory care, hospice care, and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 14 NON-AMBULATORY.
How much does Vita Bella Elderly Care Iii cost?
California's public licensing record does not include Vita Bella Elderly Care Iii's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Sacramento County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Vita Bella Elderly Care Iii accept Medi-Cal or the Assisted Living Waiver?
Vita Bella Elderly Care Iii is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
12 of 14 beds occupied (86%) when the state visited on April 23, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Vita Bella Elderly Care Iii?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 42 state visits and 38 dated documents since 2022 for Vita Bella Elderly Care Iii; 9 complaint-investigation narratives are transcribed verbatim below. The most recent, dated April 23, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 42 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for mid-size homes (7–15 beds), computed across all 307 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
Who runs Vita Bella Elderly Care Iii?
From the CDSS ownership record, checked August 9, 2026.
Licensed to Vita Bella Elderly Care Llc, who operates 3 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.
You can call them yourself, anytime — you never have to go through us.
(916) 490-0237Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →
See something wrong? Report an error — free → · How we source every fact →
This page is generated from CDSS Community Care Licensing public records. How we build these pages →
Do you run Vita Bella Elderly Care Iii? Claim this listing — free — add photos, activities, languages, and today’s availability.