Gentle Care Estates Llc is a residential care home for the elderly (RCFE) in Perris, Riverside County, California — state license #331881569, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 11 dated inspection and complaint documents on file for this home going back to 2024, the most recent dated May 20, 2026 — published below in full, verbatim and unscored.

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Gentle Care Estates Llc

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Residential care home for the elderly (RCFE) · Small home, 6 residents · Perris, CA · Riverside County
LicensedWheelchairHospiceMemory care not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #331881569, held since 2024 · read from the California state record on August 2, 2026 ·See on State Site →
18183 Haines St · Perris, Riverside County
Phone
(786) 564-3771
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 2 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 6 NON-AMBULATORY. WAIVER/GRANTED FOR HOSPICE CARE FOR (2).State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2024, the state has visited this home 11 times and filed 11 documents. The most recent is a facility evaluation report, dated May 20, 2026.

Most recent state visit
May 20, 2026
Occupancy at the April 20, 2026 visit
3 of 6 beds

The state's published file for this home includes 5 documents with transcribed findings, dated August 21, 2025 to April 20, 2026. 5 of the 5 carry the state's recorded outcome word: “Unfounded” (5). 5 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 5 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 11 of 11 documentsFull record on the state’s site →
20262 state visits · 2 documents
May 20, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 20, 2026Complaint investigation reportUnfounded

Allegation investigated: Facility staff grabbed client resulting in injury

Licensing Program Analyst (LPA), Abdoulaye Zerbo conducted an unannounced visit to the facility to deliver findings for the allegation listed above. LPA met with Administrator Bashar Mayyas, who was informed of the purpose of the visit. LPA toured the facility and obtained copies of pertinent records. During the visit, LPA learned Resident #1 (R1) never resided at this facility through records review and interviews. The Administrator also confirmed that R1 never resided at this facility. Based on record reviews and interviews, the allegations listed above is Unfounded. A finding of Unfounded means the allegation could not have happened, is false, and/or is without a reasonable basis. LPA conducted an exit interview and a copy of this report was provided Administrator Bashar Mayyas. Unfoundedthe state’s words, verbatim · CDSS document, Apr 20, 2026 · control 18-AS-20260305080602
20257 state visits · 7 documents
Dec 5, 2025Complaint investigation reportUnfounded

Allegation investigated: Staff did not provide resident adequate care and supervision to prevent the resident from wandering away from the facility

Licensing Program Analyst (LPA), Abdoulaye Zerbo conducted an unannounced visit to the facility to investigate the allegation listed above. LPA met with Caregiver Michael Hernandez, who was informed of the purpose of the visit. Administrator Bashar Mayyas joined the visit at a later time. LPA toured the facility and obtained copies of pertinent records. During the visit, LPA learned Resident #1 (R1) never resided at this facility through records review and interviews. The Administrator also confirmed that R1 never resided at this facility. Based on record reviews and interviews, the allegations listed above are Unfounded. A finding of Unfounded means the allegation could not have happened, is false, and/or is without a reasonable basis. LPA conducted an exit interview and a copy of this report was provided Administrator Bashar Mayyas. Unfoundedthe state’s words, verbatim · CDSS document, Dec 5, 2025 · control 18-AS-20251202115457
Sep 4, 2025Complaint investigation reportUnfounded

Allegation investigated: Personal Rights violation

Licensing Program Analyst (LPA), Abdoulaye Zerbo conducted an unannounced visit to the facility to investigate the allegations listed above. LPA met with Caregiver Sable Smith, who was informed of the purpose of the visit. During the visit, LPA learned Resident #1 (R1) never resided at this facility through records review and interviews. Based on record reviews and interviews, the allegations listed above are Unfounded. A finding of Unfounded means the allegation could not have happened, is false, and/or is without a reasonable basis. LPA conducted an exit interview and a copy of this report was provided to Caregiver Gloria Reyes. Unfoundedthe state’s words, verbatim · CDSS document, Sep 4, 2025 · control 18-AS-20250830130845
Sep 2, 2025Complaint investigation reportUnfounded

Allegation investigated: Food services are inadequate. Staff are not allowing resident to make phone calls as necessary.

Licensing Program Analyst (LPA), Abdoulaye Zerbo conducted an unannounced visit to the facility to investigate the allegations listed above. LPA met with Caregiver Sable Smith, who was informed of the purpose of the visit. Administrator Bashar Mayyas joined the visit at a later time. LPA toured the facility and obtained copies of pertinent records. During the visit, LPA learned Resident #1 (R1) never resided at this facility through records review and interviews. The Administrator also confirmed that R1 never resided at this facility. Based on record reviews and interviews, the allegations listed above are Unfounded. A finding of Unfounded means the allegation could not have happened, is false, and/or is without a reasonable basis. LPA conducted an exit interview and a copy of this report was provided Administrator Bashar Mayyas. Unfoundedthe state’s words, verbatim · CDSS document, Sep 2, 2025 · control 18-AS-20250825143222
Aug 21, 2025Complaint investigation reportUnfounded

Allegation investigated: Resident is being physically abused while in care. Resident is not be accorded privacy while in care. Staff are mismanaging resident's medications.

Licensing Program Analyst (LPA), Abdoulaye Zerbo conducted an unannounced visit to the facility to investigate the allegations listed above. LPA met with Caregiver Gloria Reyes, who was informed of the purpose of the visit. Administrator Bashar Mayyas joined the visit at a later time. LPA toured the facility and obtained copies of pertinent records. During the visit, LPA learned Resident #1 (R1) never resided at this facility through records review and interviews. The Administrator confirmed that R1 never resided at this facility. Based on record reviews and interviews, the allegations listed above are Unfounded. A finding of Unfounded means the allegation could not have happened, is false, and/or is without a reasonable basis. LPA conducted an exit interview and a copy of this report was provided Administrator Bashar Mayyas. Unfoundedthe state’s words, verbatim · CDSS document, Aug 21, 2025 · control 18-AS-20250819110535
Jun 27, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 22, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 20, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20242 state visits · 2 documents
May 8, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 30, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 0
Type B citations0typical 0
Substantiated complaints0typical 0
Total complaints5typical 0
State visits on file11typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2024.
Year-by-year trend
YearVisitsDocumentsSubstantiated202622020257702024220
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$3,000$5,000 /mo
our estimate — Riverside County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home is on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?
How are care plans reviewed when a resident’s needs change?

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (786) 564-3771

Is Gentle Care Estates Llc licensed?

Yes — Gentle Care Estates Llc is a licensed residential care home for the elderly (RCFE) in Perris (Riverside County): California license #331881569, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 11 inspection and complaint documents since 2024; the most recent, a facility evaluation report dated May 20, 2026, appears in the inspection record on this page.

Can Gentle Care Estates Llc care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Gentle Care Estates Llc with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 6 NON-AMBULATORY. WAIVER/GRANTED FOR HOSPICE CARE FOR (2).

How much does Gentle Care Estates Llc cost?

California's public licensing record does not include Gentle Care Estates Llc's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Riverside County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Gentle Care Estates Llc accept Medi-Cal or the Assisted Living Waiver?

Yes — Medi-Cal can help pay for care at Gentle Care Estates Llc through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.

Medi-Cal / ALW homes in Riverside County →Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

3 of 6 beds occupied (50%) when the state visited on April 20, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Gentle Care Estates Llc?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 11 state visits and 11 dated documents since 2024 for Gentle Care Estates Llc; 5 complaint-investigation narratives are transcribed verbatim below. The most recent, dated April 20, 2026, records an allegation the state marked “Unfounded. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

5 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedFacility staff grabbed client resulting in injury
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA), Abdoulaye Zerbo conducted an unannounced visit to the facility to deliver findings for the allegation listed above. LPA met with Administrator Bashar Mayyas, who was informed of the purpose of the visit. LPA toured the facility and obtained copies of pertinent records. During the visit, LPA learned Resident #1 (R1) never resided at this facility through records review and interviews. The Administrator also confirmed that R1 never resided at this facility. Based on record reviews and interviews, the allegations listed above is Unfounded. A finding of Unfounded means the allegation could not have happened, is false, and/or is without a reasonable basis. LPA conducted an exit interview and a copy of this report was provided Administrator Bashar Mayyas. UnfoundedCDSS inspection report, April 20, 2026 · control 18-AS-20260305080602

2025

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedStaff did not provide resident adequate care and supervision to prevent the resident from wandering away from the facility
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA), Abdoulaye Zerbo conducted an unannounced visit to the facility to investigate the allegation listed above. LPA met with Caregiver Michael Hernandez, who was informed of the purpose of the visit. Administrator Bashar Mayyas joined the visit at a later time. LPA toured the facility and obtained copies of pertinent records. During the visit, LPA learned Resident #1 (R1) never resided at this facility through records review and interviews. The Administrator also confirmed that R1 never resided at this facility. Based on record reviews and interviews, the allegations listed above are Unfounded. A finding of Unfounded means the allegation could not have happened, is false, and/or is without a reasonable basis. LPA conducted an exit interview and a copy of this report was provided Administrator Bashar Mayyas. UnfoundedCDSS inspection report, December 5, 2025 · control 18-AS-20251202115457
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedPersonal Rights violation
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA), Abdoulaye Zerbo conducted an unannounced visit to the facility to investigate the allegations listed above. LPA met with Caregiver Sable Smith, who was informed of the purpose of the visit. During the visit, LPA learned Resident #1 (R1) never resided at this facility through records review and interviews. Based on record reviews and interviews, the allegations listed above are Unfounded. A finding of Unfounded means the allegation could not have happened, is false, and/or is without a reasonable basis. LPA conducted an exit interview and a copy of this report was provided to Caregiver Gloria Reyes. UnfoundedCDSS inspection report, September 4, 2025 · control 18-AS-20250830130845
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedFood services are inadequate. Staff are not allowing resident to make phone calls as necessary.
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA), Abdoulaye Zerbo conducted an unannounced visit to the facility to investigate the allegations listed above. LPA met with Caregiver Sable Smith, who was informed of the purpose of the visit. Administrator Bashar Mayyas joined the visit at a later time. LPA toured the facility and obtained copies of pertinent records. During the visit, LPA learned Resident #1 (R1) never resided at this facility through records review and interviews. The Administrator also confirmed that R1 never resided at this facility. Based on record reviews and interviews, the allegations listed above are Unfounded. A finding of Unfounded means the allegation could not have happened, is false, and/or is without a reasonable basis. LPA conducted an exit interview and a copy of this report was provided Administrator Bashar Mayyas. UnfoundedCDSS inspection report, September 2, 2025 · control 18-AS-20250825143222
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedResident is being physically abused while in care. Resident is not be accorded privacy while in care. Staff are mismanaging resident's medications.
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA), Abdoulaye Zerbo conducted an unannounced visit to the facility to investigate the allegations listed above. LPA met with Caregiver Gloria Reyes, who was informed of the purpose of the visit. Administrator Bashar Mayyas joined the visit at a later time. LPA toured the facility and obtained copies of pertinent records. During the visit, LPA learned Resident #1 (R1) never resided at this facility through records review and interviews. The Administrator confirmed that R1 never resided at this facility. Based on record reviews and interviews, the allegations listed above are Unfounded. A finding of Unfounded means the allegation could not have happened, is false, and/or is without a reasonable basis. LPA conducted an exit interview and a copy of this report was provided Administrator Bashar Mayyas. UnfoundedCDSS inspection report, August 21, 2025 · control 18-AS-20250819110535

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 11 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 0
Type B citations
0
typical for this size: 0
Substantiated complaints
0
typical for this size: 0
Total complaints
5
typical for this size: 0
State visits on file
11
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

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(786) 564-3771
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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