Flowers Family Care is a residential care home for the elderly (RCFE) in Santa Ana, Orange County, California — state license #306006116, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 15 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated May 8, 2026 — published below in full, verbatim and unscored.

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Flowers Family Care

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Residential care home for the elderly (RCFE) · Small home, 6 residents · Santa Ana, CA · Orange County
LicensedMemory careHospiceBedriddenWheelchair not on file
No openings reportedBeds change hands in days ·
License #306006116, held since 2022 · read from the California state record on August 2, 2026 ·See on State Site →
1009 W 20th St. · Santa Ana, Orange County
Phone
(949) 274-0634
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryNot on file — ask the home
Dementia / memory careVerified in record
Hospice careApproved for 6 residents
Bedridden careApproved for 1 resident

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. FIRE CLEARANCE APPROVED FOR FIVE (5) NON-AMBULATORIES AND ONE (1) BEDRIDDEN IN ROOM #3. LICENSED IS SUBJECT TO TERMS AND CONDITIONS OF HOSPICE WAIVER FOR SIX (6) HOSPICE RESIDENTS.State service designations935 - ELDERLY · 983 - RCFE / DEMENTIA · 985 - RCFE / HOSPICEthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2022, the state has visited this home 17 times and filed 15 documents. The most recent is a facility evaluation report, dated May 8, 2026.

Most recent state visit
May 8, 2026
Occupancy at the September 14, 2023 visit
3 of 6 beds

The state's published file for this home includes 2 documents with transcribed findings, dated September 14, 2023 to May 13, 2025. 2 of the 2 carry the state's recorded outcome word: “Unfounded” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 12 of 15 documentsFull record on the state’s site →
20262 state visits · 3 documents
May 8, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 8, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 7, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20253 state visits · 3 documents
May 13, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff physically abused resident in care causing a fracture.

On 04/13/25, Donna Gurriere, Licensing Program Analyst (LPA) contacted the administrator via phone to deliver final findings regarding a complaint that was received on 05/09/23. LPA Gurriere spoke with Jonathan Martinez, Administrator and explained the purpose of the call. Staff physically abused resident in care causing a fracture. During the interview process, the licensee, the resident (Resident 1), a staff person and several others were interviewed. In addition, documents were reviewed and obtained to include medical records, Personnel Report, Physicians Report, Emergency Information, Admission Agreement and the Resident Facility Roster. Unsubstantiatedthe state’s words, verbatim · CDSS document, May 13, 2025 · control 22-AS-20230509165028
May 7, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 9, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20243 state visits · 3 documents
May 7, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 24, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 10, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20232 state visits · 3 documents
Oct 18, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 14, 2023Complaint investigation reportUnfounded

Allegation investigated: -Facility staff is not providing residents with showers and or baths -Facility does not have a fire clearance -Facility does not have a business license

Licensing Program Analyst (LPA) Kimberly Lyman conducted an unannounced complaint visit to deliver findings on the above allegations. LPA was greeted and granted entry into the facility and explained the reason for the visit. Administrator Jonathan Martinez arrived during the visit. During the course of the investigation, LPA toured the facility and interviewed staff, residents and witnesses. Regarding the allegations that facility does not have a business license, facility does not have a fire clearance and facility staff is not providing residents with showers and or baths, the investigation revealed the following: Department regulations do not require facilities to obtain a business license from the city of operation. Facility obtained a fire clearance on 02/11/2022 for capacity of five non-ambulatory residents and one bedridden resident. Facility floor plan or clearance has not changed since that time. During the investigation, LPA interviewed three residents and three staff. All ithe state’s words, verbatim · CDSS document, Sep 14, 2023 · control 22-AS-20230823105523
Sep 14, 2023Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 0
Type B citations1typical 0
Substantiated complaints1typical 0
Total complaints2typical 0
State visits on file17typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2022.
Year-by-year trend
YearVisitsDocumentsSubstantiated20262302025330202433020232302022330
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$4,000$6,500 /mo
our estimate — Orange County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home is on the DHCS waiver list (checked August 9, 2026). Details →

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Cost range look wrong? Report it — free →Medi-Cal waiver fact wrong? Report it — free →

What dementia training does staff have, and is the area secured?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?
How are care plans reviewed when a resident’s needs change?

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (949) 274-0634

Is Flowers Family Care licensed?

Yes — Flowers Family Care is a licensed residential care home for the elderly (RCFE) in Santa Ana (Orange County): California license #306006116, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 15 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated May 8, 2026, appears in the inspection record on this page.

Can Flowers Family Care care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Flowers Family Care with clearances for dementia / memory care, hospice care, and bedridden; it does not list wheelchair / non-ambulatory. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. FIRE CLEARANCE APPROVED FOR FIVE (5) NON-AMBULATORIES AND ONE (1) BEDRIDDEN IN ROOM #3. LICENSED IS SUBJECT TO TERMS AND CONDITIONS OF HOSPICE WAIVER FOR SIX (6) HOSPICE RESIDENTS.

How much does Flowers Family Care cost?

California's public licensing record does not include Flowers Family Care's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Orange County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Flowers Family Care accept Medi-Cal or the Assisted Living Waiver?

Yes — Medi-Cal can help pay for care at Flowers Family Care through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.

Medi-Cal / ALW homes in Orange County →Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

3 of 6 beds occupied (50%) when the state visited on September 14, 2023. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Flowers Family Care?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 17 state visits and 15 dated documents since 2022 for Flowers Family Care; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 13, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

2 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff physically abused resident in care causing a fracture.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 04/13/25, Donna Gurriere, Licensing Program Analyst (LPA) contacted the administrator via phone to deliver final findings regarding a complaint that was received on 05/09/23. LPA Gurriere spoke with Jonathan Martinez, Administrator and explained the purpose of the call. Staff physically abused resident in care causing a fracture. During the interview process, the licensee, the resident (Resident 1), a staff person and several others were interviewed. In addition, documents were reviewed and obtained to include medical records, Personnel Report, Physicians Report, Emergency Information, Admission Agreement and the Resident Facility Roster. UnsubstantiatedCDSS inspection report, May 13, 2025 · control 22-AS-20230509165028

2023

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewed-Facility staff is not providing residents with showers and or baths -Facility does not have a fire clearance -Facility does not have a business license
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Kimberly Lyman conducted an unannounced complaint visit to deliver findings on the above allegations. LPA was greeted and granted entry into the facility and explained the reason for the visit. Administrator Jonathan Martinez arrived during the visit. During the course of the investigation, LPA toured the facility and interviewed staff, residents and witnesses. Regarding the allegations that facility does not have a business license, facility does not have a fire clearance and facility staff is not providing residents with showers and or baths, the investigation revealed the following: Department regulations do not require facilities to obtain a business license from the city of operation. Facility obtained a fire clearance on 02/11/2022 for capacity of five non-ambulatory residents and one bedridden resident. Facility floor plan or clearance has not changed since that time. During the investigation, LPA interviewed three residents and three staff. All iCDSS inspection report, September 14, 2023 · control 22-AS-20230823105523

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 17 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 0
Type B citations
1
typical for this size: 0
Substantiated complaints
1
typical for this size: 0
Total complaints
2
typical for this size: 0
State visits on file
17
typical for this size: 6
See the full inspection record on the state's site →

Who runs Flowers Family Care?

From the CDSS ownership record, checked August 9, 2026.

Licensed to Flowers Family Care Llc, who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.

Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(949) 274-0634
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →

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This page is generated from CDSS Community Care Licensing public records. How we build these pages →

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