Victoria Villa Home is a residential care home for the elderly (RCFE) in Garden Grove, Orange County, California — state license #306005436, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 9 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated March 10, 2026 — published below in full, verbatim and unscored.

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Victoria Villa Home

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Residential care home for the elderly (RCFE) · Small home, 6 residents · Garden Grove, CA · Orange County
LicensedWheelchairMemory careHospiceBedridden not on file
No openings reportedBeds change hands in days ·
License #306005436, held since 2018 · read from the California state record on August 2, 2026 ·See on State Site →
11132 Fraley Street · Garden Grove, Orange County
Phone
(949) 232-9619
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
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Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careVerified in record
Hospice careVerified in record
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER, 6 NON-AMBULATORY OF WHICH 1 MAY BE BEDRIDEEN. HOSPICE APPROVED FOR 2.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2022, the state has visited this home 9 times and filed 9 documents. The most recent is a facility evaluation report, dated March 10, 2026.

Most recent state visit
March 10, 2026
Occupancy at the June 19, 2025 visit
6 of 6 beds

The state's published file for this home includes 3 documents with transcribed findings, dated April 15, 2024 to June 19, 2025. 3 of the 3 carry the state's recorded outcome word: “Unfounded” (1), “Unsubstantiated” (2). 3 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 7 of 9 documentsFull record on the state’s site →
20261 state visit · 1 document
Mar 10, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20252 state visits · 2 documents
Jun 19, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Facility staff sexually abused resident

An unannounced Complaint Investigation was conducted on this day by Licensing Program Analyst (LPA) Claudia Gutierrez for the purpose of delivering findings. LPA met with Staff Edna Jose and explained the purpose of the inspection. Complaint alleges Staff 1 (S1) sexually abused Resident 1 (R1). During the course of the investigation, documentation review was conducted to include R1’s Individual Program Plan (IPP) and interviews were conducted with R1, facility residents, and staff. Per IPP dated January 31, 2024, R1 receives assistance to change her adult incontinence supplies when they are wet to prevent rashes and requires a Hoyer lift and two-to-three-person support with all lifts and transfers due to size and weight of 321lbs. (Cont. LIC9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Jun 19, 2025 · control 22-AS-20240412163243
Mar 6, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20243 state visits · 3 documents
Apr 23, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are verbally abusing clients. Staff are restricting a client from participating in activities.

An unannounced Complaint Investigation was conducted on this day by Licensing Program Analyst (LPA) Claudia Gutierrez regarding the allegations mentioned above for the purpose of delivering findings. LPA met with Staff Edna Jose and explained the purpose of the inspection. Interviews were conducted with three facility staff, Resident 1 (R1) and two additional facility residents regarding the allegation staff are verbally abusing clients. Per Reporting Party (RP) verbal abuse consisted of staff making comments regarding R1’s body and weight. Three out of three staff interviewed denied personally verbally abusing residents, including R1 and denied witnessing any other staff verbally abusing residents or making comments about R1’s body or weight. During their interview, R1 denied staff ever made comments about their body or weight. Two out of two additional residents interviewed were unable to corroborate allegation and stated they enjoy the facility staff. (Cont. LIC9099-C) Unsubstantiatthe state’s words, verbatim · CDSS document, Apr 23, 2024 · control 22-AS-20240305162008
Apr 15, 2024Complaint investigation reportUnfounded

Allegation investigated: Facility failed to to seek timely medical treatment

Licensing Program Analyst (LPA) Andrea Mendivil conducted an unannounced visit to deliver findings on an investigation completed by the Department. LPA was greeted and granted entry into the facility by Caregiver Edna Jose and explained the reason for the visit. During course of the investigation, the Department interviewed staff and witnesses as well as reviewed and obtained pertinent documentation including Individual Program Plan, Physician Report and Garden Grove Hospital Medical Records. The purpose of today’s visit is to follow up on an investigation conducted by the Department regarding the above allegation. The investigation conducted revealed the following: Resident 1 (R1) was admitted to the facility on April 1, 2020. Physician report dated March 09, 2023, notes that R1 had a diagnosis of intellectual disability, scoliosis, and cerebral palsy. R1 is marked as having motor impairment/paralysis and is wheelchair bound. R1 is non-ambulatory and unable to transfer themselves in athe state’s words, verbatim · CDSS document, Apr 15, 2024 · control 22-AS-20230824145331
Apr 11, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20231 state visit · 1 document
Aug 25, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 0
Type B citations0typical 0
Substantiated complaints0typical 0
Total complaints3typical 0
State visits on file9typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2018.
Year-by-year trend
YearVisitsDocumentsSubstantiated20261102025220202433020232202022110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$4,000$6,500 /mo
our estimate — Orange County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Victoria Villa Home licensed?

Yes — Victoria Villa Home is a licensed residential care home for the elderly (RCFE) in Garden Grove (Orange County): California license #306005436, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 9 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated March 10, 2026, appears in the inspection record on this page.

Can Victoria Villa Home care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Victoria Villa Home with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER, 6 NON-AMBULATORY OF WHICH 1 MAY BE BEDRIDEEN. HOSPICE APPROVED FOR 2.

How much does Victoria Villa Home cost?

California's public licensing record does not include Victoria Villa Home's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Orange County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Victoria Villa Home accept Medi-Cal or the Assisted Living Waiver?

Victoria Villa Home is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

6 of 6 beds occupied (100%) when the state visited on June 19, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Victoria Villa Home?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 9 state visits and 9 dated documents since 2022 for Victoria Villa Home; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated June 19, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

3 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility staff sexually abused resident
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
An unannounced Complaint Investigation was conducted on this day by Licensing Program Analyst (LPA) Claudia Gutierrez for the purpose of delivering findings. LPA met with Staff Edna Jose and explained the purpose of the inspection. Complaint alleges Staff 1 (S1) sexually abused Resident 1 (R1). During the course of the investigation, documentation review was conducted to include R1’s Individual Program Plan (IPP) and interviews were conducted with R1, facility residents, and staff. Per IPP dated January 31, 2024, R1 receives assistance to change her adult incontinence supplies when they are wet to prevent rashes and requires a Hoyer lift and two-to-three-person support with all lifts and transfers due to size and weight of 321lbs. (Cont. LIC9099-C) UnsubstantiatedCDSS inspection report, June 19, 2025 · control 22-AS-20240412163243

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are verbally abusing clients. Staff are restricting a client from participating in activities.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
An unannounced Complaint Investigation was conducted on this day by Licensing Program Analyst (LPA) Claudia Gutierrez regarding the allegations mentioned above for the purpose of delivering findings. LPA met with Staff Edna Jose and explained the purpose of the inspection. Interviews were conducted with three facility staff, Resident 1 (R1) and two additional facility residents regarding the allegation staff are verbally abusing clients. Per Reporting Party (RP) verbal abuse consisted of staff making comments regarding R1’s body and weight. Three out of three staff interviewed denied personally verbally abusing residents, including R1 and denied witnessing any other staff verbally abusing residents or making comments about R1’s body or weight. During their interview, R1 denied staff ever made comments about their body or weight. Two out of two additional residents interviewed were unable to corroborate allegation and stated they enjoy the facility staff. (Cont. LIC9099-C) UnsubstantiatCDSS inspection report, April 23, 2024 · control 22-AS-20240305162008
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedFacility failed to to seek timely medical treatment
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Andrea Mendivil conducted an unannounced visit to deliver findings on an investigation completed by the Department. LPA was greeted and granted entry into the facility by Caregiver Edna Jose and explained the reason for the visit. During course of the investigation, the Department interviewed staff and witnesses as well as reviewed and obtained pertinent documentation including Individual Program Plan, Physician Report and Garden Grove Hospital Medical Records. The purpose of today’s visit is to follow up on an investigation conducted by the Department regarding the above allegation. The investigation conducted revealed the following: Resident 1 (R1) was admitted to the facility on April 1, 2020. Physician report dated March 09, 2023, notes that R1 had a diagnosis of intellectual disability, scoliosis, and cerebral palsy. R1 is marked as having motor impairment/paralysis and is wheelchair bound. R1 is non-ambulatory and unable to transfer themselves in aCDSS inspection report, April 15, 2024 · control 22-AS-20230824145331

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 9 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 0
Type B citations
0
typical for this size: 0
Substantiated complaints
0
typical for this size: 0
Total complaints
3
typical for this size: 0
State visits on file
9
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

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(949) 232-9619
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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