Ameriheart Care Home

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Michael Tea conducted an unannounced annual required inspection of the facility. LPA was greeted by care staff, who granted entry to the facility. The purpose of the visit was explained. Administrator (AD) Roy Santa Ana arrived shortly after to assist with the inspection. The facility is licensed to care for six non-ambulatory residents and has an approved hospice waiver for two residents. At the time of the visit, the facility had four residents and none were receiving hospice services. LPA reviewed four resident files and four staff files. The files contained the required documentation. The Administrator's certificate is scheduled to expire on July 5, 2026. AD Santa Ana stated that the required renewal course work will be completed and submitted for renewal. LPA and AD Santa Ana toured the facility. The single-story home consists of five resident bedrooms, two resident bathrooms, two staff bedrooms, a living room, dining area, kitchen, laundry area, office, attached garage, and backyard. Smoke detectors and carbon monoxide detectors were tested and found to be operational. Resident bedrooms were clean and furnished with required furniture, bedding, and adequate storage space. Resident bathrooms were clean and in good repair. Toilets, sinks, and showers were functioning properly, grab bars were securely installed, and no mold or mildew was observed. Hot water measured between 105.1°F and 106.5°F. Towels, toiletries, and personal hygiene supplies were adequately stocked. Common areas were clean, orderly, and free of hazards. Hallways and exits were unobstructed. The first aid kit contained all required supplies. Kitchen appliances were operational. Perishable and nonperishable food (Annual inspection continued on LIC809-C) supplies met regulatory requirements. Sharps and toxic substances were observed to be locked and inaccessible to residents. Fire extinguishers were fully charged and properly maintained. The facility's most recent emergency disaster drill was conducted on May 6, 2026. Emergency food and water supplies were available. Outdoor areas were clean, safe, and provided shaded seating for residents. Exit gates on both sides of the property were self-latching and functioning properly. Medications were stored in a locked closet and administered according to physicians' orders. LPA verified resident personal and incidental (P&I) funds were accurately maintained with no discrepancies. LPA also interviewed residents regarding the quality of care and spoke with staff about services provided. During the visit, residents were observed listening to music and watching television. The administrator reported that residents regularly participate in activities such as bingo, board games, and community outings such as dining at restaurants, shopping, and visits to local parks. Based on observations, record reviews, and interviews conducted during today's inspection, the facility was in compliance with the areas inspected. No deficiencies were cited under Title 22, Division 6 of the California Code of Regulations. This report was reviewed with the facility. Copies of the LIC809, LIC809-C, LIC9102, LIC858, and LIC859 were provided to the facility.the state’s words, verbatim · CDSS document, Jun 26, 2026

Type of visit: POC

Licensing Program Analyst (LPA) Hanna Gough made an unannounced visit for the purpose of conducting a Plan of Correction inspection for a deficiency issued on May 30, 2025 during the required annual inspection. LPA was greeted and granted entry by staff. LPA met with Administrator (AD) Roy Santa Ana and explained the purpose of the visit. LPA observed a staff in service medication training conducted on May 31, 2025 covering PRN physician orders needing to be obtained as well as over the counter medications before administering to residents in care. LPA observed PRN medication prescriptions obtained by the Administrator for 3 of 3 residents. Based on today’s observation and record review the Plan of Correction has been fulfilled, thus clearing the Type A deficiency for CCR 87465(e). An interview was conducted with Administrator Roy Santa Ana and a copy of this report was left at the facility at the time of the inspection.the state’s words, verbatim · CDSS document, Jun 4, 2025

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Hanna Gough arrived at the facility to conduct the required annual inspection. LPA was greeted and granted entry by staff. LPA met with Administrator Roy Santa Ana and explained the purpose of the visit. The facility currently has five residents in care. The facility is a one story home with five resident bedrooms, two resident bathrooms, staff bedroom, staff bathroom, office, kitchen, living room, laundry room and backyard. The facility appears clean, safe and sanitary. LPA observed all the required departmental postings throughout the facility. LPA observed the kitchen to be clean and free of vermin. LPA observed a two day perishable and seven day non-perishable food supply on hand. LPA observed the toxins and chemicals to be locked and located under the kitchen sink and in a locked cabinet in the laundry room and made inaccessible to residents in care. LPA observed the sharps to be in a locked drawer by the kitchen sink and made inaccessible to residents in care. LPA observed a fire extinguisher located in the kitchen charged and with a service date of May 24, 2025. LPA observed resident bedrooms to have all the required components and furnishings. LPA observed resident bathrooms to have toilet paper, paper towels and non-slip mats. LPA tested the water to be 105.9 degrees Fahrenheit. LPA observed the centrally stored medication to be in a locked closet located by the front door. LPA observed an extra supply of clean linens in a cabinet located in the hallway. LPA observed the staff bedrooms and office to be locked and made inaccessible to residents in care. LPA observed the emergency food and water supply to be located in the office. LPA observed the backyard is free of obstructions and has a shaded seating area for resident use. LPA observed the three sheds in the backyard to be locked and used for extra storage. Administrator tested the fire and carbon monoxide detectors and LPA found them to be operational. Continue on 809-C LPA reviewed resident files and 5 of 5 residents need an updated appraisal. LPA reviewed P&I with Administrator and no discrepancies were observed. LPA reviewed resident medication and 3 of 5 residents have medication without a written prescription. LPA reviewed staff files and postural supports were not in the annual training, a technical violation was given. LPA observed the last fire drill to be conducted on May 24, 2025. All staff present are background cleared and associated to the facility. Based on todays observations deficiencies are being cited per Title 22 Division 6 of the California Code of Regulations. An exit interview was conducted and a copy of this report along with LIC 809-D pages, 858, 859, 811, 9102 and appeal rights were given at the time of inspection.the state’s words, verbatim · CDSS document, May 30, 2025

Allegation investigated: Facility staff do not treat residents with dignity and respect

Licensing Program Analysts (LPAs) Hanna Gough and Ruth Martinez made an unannounced visit for the purpose of investigating the above mentioned complaint allegation. LPAs met with Administrator (AD) Roy Santa Ana and discussed the purpose of the inspection. The investigation in the allegation that facility staff do not treat residents with dignity and respect revealed the following: During the course of the inspection, LPAs toured the facility, conducted interviews with staff and residents and obtained copies of the staff roster, resident roster, and resident file. Interviews with 3 of 3 staff revealed that Staff #1 (S1) was assisting Resident #1 (R1) in the restroom and when S1 was finished cleaning, they went to the kitchen and was talking with Staff #2 (S2) in another language amongst themseIves. R1 overheard them laughing from their bedroom and thought that the staff were Continue on LIC 9099-C Unsubstantiated laughing at them. Interview with 1 of 1 resident revealed that S1 assisted R1 with incontinence care and once finished S1 went to another part of the facility and was speaking with S2 when R1 heard staff speaking to each other and laughing. R1 assumed staff were laughing at them, but R1 realized it was a misunderstanding and staff were not laughing at R1. Based on information gathered during the investigation the department is unable to ascertain if the above allegation occurred as reported. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred; therefore, this allegations is deemed UNSUBSTANTIATED. An exit interview was conducted with Administrator Roy Santa Ana and a copy of this report was provided at the time of the investigation.the state’s words, verbatim · CDSS document, May 7, 2025 · control 22-AS-20250502145409

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Dwayne Mason Jr. arrived at the facility unannounced for the purpose of conducting a required annual inspection. LPA was greeted and granted entry into facility by Caregiver Rowena Daileg. LPA met with Administrator Roy Santa Ana and explained the purpose of the inspection. The facility is a one-story home with five resident bedrooms, two bathrooms, staff room, kitchen, dining room, living room, backyard with patio and attached 2-car garage. Facility appears clean, safe and sanitary. LPA noted residents were lounging in their own rooms or away at Day Program. All resident rooms had the required elements, including bed, chair, closet space and ample lighting. Facility has extra linens and hygiene supplies for residents in the hallway closet. Restrooms are stocked with soap and paper towels and have hand washing postings. Hot water initially measured above 120 degrees F. A deficiency is being issued. Administrator adjusted water heater resulting in hot water measuring between 105 and 120 degrees F. LPA advised AD to maintain a water log to ensure water temperature remains in compliance. LPA observed facility has emergency food and water supply. LPA observed the fire extinguisher was last serviced on December XX, 2023. LPA observed hazardous items such as knives, chemicals and cleaners to be locked up in the kitchen. Knives are locked up separate from toxic chemicals. Medication for each resident is kept locked in a cabinet in the entryway. The backyard has a shaded sitting/lounging area. Exit gate is unlocked and self latching. LPA observed exit gate to be unobstructed. LPA reviewed three resident files and three staff files. LPA also reviewed medication for three residents. LPA interviewed one staff and one resident. LPA observed 20" x 26" PUB475 posted in entryway. Based on Title 22 Division 6 of the California Code of Regulations, one deficiency is being issued based on today's inspection. An exit interview was conducted and a copy of this report was provided to the facilitythe state’s words, verbatim · CDSS document, Jul 30, 2024