Ns Care is a residential care home for the elderly (RCFE) in Fountain Valley, Orange County, California — state license #306004454, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 10 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated December 4, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 10 times and filed 10 documents. The most recent is a facility evaluation report, dated December 4, 2025.
The state's published file for this home includes 2 documents with transcribed findings, dated June 5, 2024 to October 20, 2025. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (1), “Unfounded” (1). 2 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Dec 4, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 20, 2025Substantiated
Allegation investigated: Facility failed to assist resident with follow up medical appointments.
On October 20, 2025, Licensing Program Analyst (LPA) Eboni Bentley conducted a 10-day complaint visit to investigate the above allegation. LPA met with Caregiver Astrid Jocelyn Zamarripasalman, stated the purpose of the visit, and was granted entry into the facility. Licensee Novac Sofroni was contacted by telephone, arrived a short time later, and remained throughout the visit to assist with the investigation. LPA stated the purpose of the visit to Licensee Novac Sofroni and conducted an interview. During today’s visit, LPA observed five residents present and two caregivers on duty. LPA conducted a tour of the facility with Licensee and observed no imminent health and safety issues. LPA reviewed documents for five residents and two staff including the following facility records: Resident/Staff Rosters, Personnel Record (LIC500), face sheets, physician’s reports, and needs and services appraisals. Report continued on LIC 9099C…. Substantiatedthe state’s words, verbatim · CDSS document, Oct 20, 2025 · control 22-AS-20251016145831
Oct 20, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 20, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 18, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 6, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 5, 2024Unfounded
Allegation investigated: -Resident sustained an unexplained injury -Due to lack of supervision resident wandered away
On today's date, Licensing Program Analyst (LPA) Rosie Quiroz, was greeted and met with Novac Sofrani, Licensee/Administrator (L/AD) for the purpose to deliver findings for complaint allegations listed above. The initial 10-day visit was completed on March 12,2024 by LPA Quiroz. It was alleged that "Resident sustained an unexplained injury," and that "Due to lack of supervision resident wandered away" as a result of a hospitalization occurring on March 08, 2024. During the course of this investigation, the Department conducted interviews, reviewed documents including but not limited to Resident Roster, Physician Report, Needs and Services Appraisals and emails provided by Licensee including a chronology of events for Resident 1 (R1). During an inspection dated October 20, 2017, the facility was found to be operating beyond capacity and was cited. At the time, the L/AD Sofrani reported R1 did not require care and supervision. Shortly after the visit, L/AD Sofrani informed the Departmentthe state’s words, verbatim · CDSS document, Jun 5, 2024 · control 22-AS-20240311085256
Mar 12, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.
No Google listing is on file for this home. When one exists, its rating, review themes, and hours appear here — attributed to Google, never blended with the state record, and never part of how we rank homes.
This home hasn’t added its own details yet. When the operator claims this page, their photos, tour video, activities, languages, and staffing answers appear here — always labeled as theirs, never blended with the state record. Operators: claim your home, free →
Claim your home → · See something wrong? → · How we source every fact →
Is Ns Care licensed?
Yes — Ns Care is a licensed residential care home for the elderly (RCFE) in Fountain Valley (Orange County): California license #306004454, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 10 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated December 4, 2025, appears in the inspection record on this page.
Can Ns Care care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Ns Care with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license record6 NON-AMBULATORY, OF WHICH 6 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 2
How much does Ns Care cost?
California's public licensing record does not include Ns Care's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Orange County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Ns Care accept Medi-Cal or the Assisted Living Waiver?
Ns Care is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
5 of 6 beds occupied (83%) when the state visited on October 20, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Ns Care?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 10 state visits and 10 dated documents since 2021 for Ns Care; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated October 20, 2025, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 10 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
You can call them yourself, anytime — you never have to go through us.
(714) 599-3531Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →
See something wrong? Report an error — free → · How we source every fact →
This page is generated from CDSS Community Care Licensing public records. How we build these pages →
Do you run Ns Care? Claim this listing — free — add photos, activities, languages, and today’s availability.