Park Plaza is a residential care home for the elderly (RCFE) in Orange, Orange County, California — state license #306001408, licensed for 115 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 10 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated December 23, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 10 times and filed 10 documents. The most recent — a complaint investigation report on December 23, 2025 — closed with the state’s outcome word: “Substantiated.”
The state's published file for this home includes 3 documents with transcribed findings, dated October 10, 2024 to December 23, 2025. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (1), “Unfounded” (1), “Unsubstantiated” (1). 3 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Dec 23, 2025Substantiated
Allegation investigated: Staff did not seek medical attention in a timely manner resulting in resident passing away. Staff did not observe changes in resident's condition.
On December 23, 2025, Licensing Program Analyst (LPA) Brandon Lopez made an unannounced visit to the facility to deliver the complaint findings. LPA was greeted and granted entry into the facility by staff after explaining the purpose for the visit. Assisted Living Director Christina Gonzalez was present and assisted on today's visit. During the course of the investigation, the Department inspected the facility, interviewed staff, and obtained and reviewed resident records. Regarding the allegation that staff did not seek medical attention in a timely manner resulting in residents passing away, the following has been concluded: Resident #1 (R1) was admitted to the facility on July 29, 2023. Per R1’s Physician Report dated July 26, 2023, R1 had a primary diagnosis of Mild Cognitive Impairment; was non-ambulatory; was unable to manage her own treatment/medication; was confused/disoriented at times; and was unable to leave the facility unassisted. Per the facility’s charting notes, R1 hadthe state’s words, verbatim · CDSS document, Dec 23, 2025 · control 22-AS-20251010214134
Dec 17, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 18, 2025Unsubstantiated
Allegation investigated: Lack of care and supervision resulted in resident sustaining a fall with injuries. Staff did not seek timely medication attention for resident after sustaining fall.
On November 18, 2025, Licensing Program Analyst (LPA) Brandon Lopez made an unannounced visit to the facility to deliver the findings of the complaint investigation into the allegations listed above. LPA met with Executive Director Benjamin Davis and explained the reason for the visit. During the course of the investigation, LPA inspected the facility, interviewed staff and residents, obtained and reviewed resident records. Regarding the allegation that, lack of care and supervision resulted in resident sustaining a fall with injuries, the following has been concluded: Resident #1 (R1) was admitted to the facility on June 5, 2025. Per R1’s Physician’s report dated May 20, 2025, R1 is diagnosed with Mild Cognitive Impairment and had a medical history of skin cancer, eye disease, heart disease, seizure disorder, and had a pacemaker. R1 is ambulatory; able to follow instructions; able to leave the facility unassisted; able to bathe self; able to dress/groom self; able to dine independentlthe state’s words, verbatim · CDSS document, Nov 18, 2025 · control 22-AS-20250919150730
Jul 14, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 30, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 14, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 10, 2024Unfounded
Allegation investigated: Staff did not provide adequate supervision resulting in resident wandering away from facility
Licensing Program Analyst (LPA) Kimberly Lyman conducted an unannounced complaint visit to continue the investigation into the above allegation. LPA was greeted and granted entry into the facility and explained the reason for the visit. During the course of the investigation, LPA toured the facility, interviewed Administrator as well as reviewed and obtained pertinent documentation such as physician report. Regarding the allegation that staff did not provide adequate supervision resulting in resident wandering away from facility, the investigation revealed the following: Resident 1 (R1) admitted into the facility on 03/31/2023 with a diagnosis of hypothyroidism. On 04/24/2023, Resident was discovered in the facility parking lot at approximately 3:00 AM after the exit door alarm had triggered. Resident was brought back into the facility with no injuries noted. Physician report dated 03/27/2023 indicated no cognitive impairment and resident is able to leave the facility unassisted. Basedthe state’s words, verbatim · CDSS document, Oct 10, 2024 · control 22-AS-20230426155340
May 24, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Park Plaza licensed?
Yes — Park Plaza is a licensed residential care home for the elderly (RCFE) in Orange (Orange County): California license #306001408, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 115 residents. State records list 10 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated December 23, 2025, was marked “Substantiated” by the state.
Can Park Plaza care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Park Plaza with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license record73 NON-AMBULATORY IN THE 1ST AND 2ND FLOORS, OF WHICH 5 MAY BE BEDRIDDEN, 36 AMBULATORY. HOSPICE WAIVER FOR 8. NEW MANAGEMENT COMPANYNORTHSTAR SENIOR LIVING MANAGEMENT, LLC EFFECTIVE 06/02/2026.
How much does Park Plaza cost?
California's public licensing record does not include Park Plaza's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Orange County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Park Plaza accept Medi-Cal or the Assisted Living Waiver?
Park Plaza is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
87 of 115 beds occupied (76%) when the state visited on December 23, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Park Plaza?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 10 state visits and 10 dated documents since 2021 for Park Plaza; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated December 23, 2025, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 10 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(714) 997-5355Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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