Madonna Gardens is a residential care home for the elderly (RCFE) in Salinas, Monterey County, California — state license #275202569, licensed for 88 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 23 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated July 16, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 27 times and filed 23 documents. The most recent is a facility evaluation report, dated July 16, 2026.
The state's published file for this home includes 11 documents with transcribed findings, dated April 23, 2022 to March 12, 2026. 11 of the 11 carry the state's recorded outcome word: “Substantiated” (4), “Unsubstantiated” (7). 11 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 11 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jul 16, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 8, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 12, 2026Unsubstantiated
Allegation investigated: Staff did not provide proper diapering assiatnce to resident in care resulting in a rash Staff did shower resient in care Staff did not wash resident's clothing Staff did not safeguard resident's personal items
Licensing Program Analyst (LPA) Sarah Hurt conducted an unannounced facility visit to deliver findings on the allegations listed above. LPA met with facility Business Office Director, Brenda Velasquez, and explained the purpose of today's visit. Regarding the allegation that staff did not provide proper diapering assistance to the resident resulting in a rash, LPA conducted interviews with staff and reviewed Resident 1’s records. LPA interviewed staff 1 who reported Resident 1 required assistance with incontinence care and stated staff routinely changed the resident throughout the shift. Staff 1 reported staff would change the resident multiple times per shift due to urinary incontinence. LPA interviewed staff 2 who reported staff have access to Resident 1’s care plans and are informed of all facility residents’ care needs at the beginning of their shifts. Staff 2 stated staff follow residents’ care plans and provide assistance with toileting and hygiene as needed. LPA interviewed stafthe state’s words, verbatim · CDSS document, Mar 12, 2026 · control 24-AS-20251222084031
Feb 12, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 24, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 9, 2025Substantiated
Allegation investigated: Staff failed to provide safe, healthful and comfortable accommodations to residents.
Licensing Program Analyst (LPA) Sarah Hurt arrived at the facility unannounced on April 9, 2025 at 11:30 a.m. to investigate the above allegations. LPA met with facility Assisted Living Director, Marufa Tanzin, and explained the purpose for today’s visit. Regarding the allegation Staff failed to provide safe, healthful and comfortable accommodations to residents. Three out of five residents interviewed stated there is a lot of noise in the hallway (rooms 168 to 190) of the facility, including doors closing loudly, and staff speaking loudly to other residents. LPA heard several doors closing causing a loud sound that could be heard throughout the hallway and in residents bedrooms. LPA observed music coming from room 190 that could be heard in the facility hallway. Based on interviews, and observation the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. The following deficiencies are being cited Per Title 22 Regulations. Exit ithe state’s words, verbatim · CDSS document, Apr 9, 2025 · control 24-AS-20250408092424
Dec 10, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 3, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 26, 2024Unsubstantiated
Allegation investigated: Staff did not prevent a resident from developing a pressure injury while in care. Facility required an unqualified staff to train other staff. Facility did not ensure that staff are being properly trained. Facility administrator did not prevent residents from missing medication doses. Staff are not properly managing residents medications. Facility did not ensure residents medical assessment forms are updated.
Licensing Program Analyst (LPA) Sarah Hurt conducted an unannounced facility visit to open a complaint investigation. LPA met with Medication Technician, Vanessa Martinez, and spoke with Regional Director, Nestor Mendez by phone, and explained the purpose of today's visit. Regarding the allegation Staff did not prevent a resident from developing a pressure injury while in care. There is no records provided documenting Resident 1 had a pressure injury while in the facilities care. Based on documentation obtained and reviewed during this investigation by Department of Social Services staff this allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Continued... Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 26, 2024 · control 24-AS-20240207162534
Jun 26, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 13, 2024Substantiated
Allegation investigated: Staff did not give resident medication as prescribed Staff are not following reporting requirements Staff undressed residents in the common area in front of visitors
Licensing Program Analyst (LPA) Sarah Hurt arrived at the facility unannounced on June 13,2024 at 10:00 a.m. to investigate the above allegations. LPA met with facility Adminstrator Renee Hamilton, and explained the purpose for today’s visit. Regarding the allegation Staff did not give resident medication as prescribed. LPA Hurt observed a physician speaking with Administrator about Resident 1 has not a specific medication for over a month. The physician stated the facility staff has been faxing the wrong number for refills. Based on records reviewed, and observation the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Substantiatedthe state’s words, verbatim · CDSS document, Jun 13, 2024 · control 24-AS-20240520102606
Apr 10, 2024Substantiated
Allegation investigated: Staff did not distribute residents' medications as prescribed Staff do not report incidents to appropriate parties
Licensing Program Analyst (LPA) Sarah Hurt conducted an unannounced facility visit to open a complaint on the allegations listed above. LPA Hurt met with Facility Administrator Tyler Barnes, and explained the purpose of today's visit. Regarding the allegation Staff 1 did not distribute residents' medications as prescribed.Resident 1 was not given medication on 04/07/24, and 04/08/2024. Medication Administration Records document "med not available." It is not clear why Resident 1 was not given medication as the medication is available in the facility medication cart. Based on LPA interview conducted the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Continued... Substantiatedthe state’s words, verbatim · CDSS document, Apr 10, 2024 · control 24-AS-20240404121645
Oct 11, 2023Unsubstantiated
Allegation investigated: Staff are mismanaging resident medications
Licensing Program Analyst (LPA) Sarah Hurt conducted an unannounced facility visit to deliver findings on a complaint investigation. LPA met with facility Administrator Tyler Barnes and explained the purpose of today's visit. Regarding the allegation staff are mismanaging a residents medications. LPA Hurt reviewed Centrally Stored Medication Logs, Medication Administration Records, and faxes to and from the Physician documenting all changes, and refusals of medications for Resident 1. There is no medications discontinued, or not given to Resident 1 without orders from a Physician. Based on interviews conducted, documentation obtained and reviewed during this investigation by Department of Social Services staff this allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 11, 2023 · control 24-AS-20230602110418
Oct 11, 2023Unsubstantiated
Allegation investigated: Residents sustained multiple injuries due to staff neglect
Licensing Program Analyst (LPA) Sarah Hurt conducted an unannounced facility visit to deliver findings on a complaint investigation. LPA met with facility Administrator Tyler Barnes and explained the purpose of today's visit. Regarding the allegation residents sustained multiple injuries due to staff neglect. LPA Hurt reviewed facility records documenting Resident 1 did have several falls at the facility. There is no evidence any of these falls were caused by neglect of facility staff. Based on interviews conducted, documentation obtained and reviewed during this investigation by Department of Social Services staff this allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 11, 2023 · control 24-AS-20230921084750
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Is Madonna Gardens licensed?
Yes — Madonna Gardens is a licensed residential care home for the elderly (RCFE) in Salinas (Monterey County): California license #275202569, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 88 residents. State records list 23 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated July 16, 2026, appears in the inspection record on this page.
Can Madonna Gardens care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Madonna Gardens with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 78 NONAMBULATORY AND 10 BEDRIDDEN.APPROVED HOSPICE WAIVER FOR 10 RESIDENTS. NEW MANAGEMENT COMPANY, CRFLD MANAGEMENT, LLC, EFFECTIVE 11/15/2020.
How much does Madonna Gardens cost?
California's public licensing record does not include Madonna Gardens's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Monterey County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Madonna Gardens accept Medi-Cal or the Assisted Living Waiver?
Madonna Gardens is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
71 of 88 beds occupied (81%) when the state visited on March 12, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Madonna Gardens?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 27 state visits and 23 dated documents since 2021 for Madonna Gardens; 11 complaint-investigation narratives are transcribed verbatim below. The most recent, dated March 12, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 27 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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