Saint Michael's Extended Care is a residential care home for the elderly (RCFE) in San Rafael, Marin County, California — state license #216801999, licensed for 44 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 12 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated April 17, 2026 — published below in full, verbatim and unscored.

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Saint Michael's Extended Care

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Residential care home for the elderly (RCFE) · Mid-size home, 44 residents · San Rafael, CA · Marin County
LicensedWheelchairHospiceMemory care not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #216801999, held since 2007 · read from the California state record on August 2, 2026 ·See on State Site →
416 4th Street · San Rafael, Marin County
Phone
(415) 453-4600
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 44 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 3 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
44 NON-AMBULATORY. APPROVED FOR DELAY EGRESS. HOSPICE WAIVER FOR THREE (3)State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2022, the state has visited this home 13 times and filed 12 documents. The most recent is a facility evaluation report, dated April 17, 2026.

Most recent state visit
April 17, 2026
Occupancy at the May 14, 2025 visit
37 of 44 beds

The state's published file for this home includes 4 documents with transcribed findings, dated March 16, 2022 to May 14, 2025. 4 of the 4 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (3). 4 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 7 of 12 documentsFull record on the state’s site →
20261 state visit · 1 document
Apr 17, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20251 state visit · 2 documents
May 14, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff is not administering medication per physician's orders Personal Rights

At approximately 9:35AM, Licensing Program Analyst (LPA) Felias arrived unannounced to deliver findings for this complaint investigation regarding the above allegations, and met with Administrator, Rufus Zingkhai. During the investigation, the Department requested and reviewed documents, conducted interviews, and made observations. The following allegations were investigated, ”Staff is not administering medication per physician’s orders” and “personal rights.” Complainant alleged that Facility staff was not giving Resident 1 (R1) their Lorazepam medication correctly and that R1 may be overmedicated as a result. Complainant stated that R1’s Lorazepam was a PRN or “as needed” medication but that the facility was giving it to R1 every day. Continued on LIC9099 Substantiatedthe state’s words, verbatim · CDSS document, May 14, 2025 · control 21-AS-20250320124909
May 14, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20243 state visits · 4 documents
Sep 11, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Licensee did not keep the facility free of pests

At approximately 10:00AM, Licensing Program Analyst (LPA) Felias arrived unannounced to deliver findings for this Complaint Investigation regarding the above allegation and met with Staff Member, Sheila Managsala. Administrator, Rufus Zingkhai, was available by telephone. Licensee, Ria Garrison, arrived during visit at approximately 10:45AM. During the course of the investigation, the Department requested and reviewed documents, conducted interviews, and made observations. There is an allegation of “Licensee did not keep the facility free of pests.” Complainant stated that residents were observed to have bed bugs and bed bug bites on them, and that bed bugs were seen crawling from facility furniture on 07/26/2024. Complainant also stated that on 09/04/2024, bed bugs or cockroaches were observed in a resident’s room and under facility furniture.Interviews conducted with involved parties stated that during a visit on 07/30/2024, bed bugs were not seen or observed. Continued on LIC9099C Uthe state’s words, verbatim · CDSS document, Sep 11, 2024 · control 21-AS-20240801154438
Apr 17, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not address resident behavior resulting in a resident's injury Staff did not seek medical attention for resident in a timely manner Staff did not accord resident dignity in their relationship with staff or other persons Staff did not follow resident's special accommodations

At approximately 9:20AM, Licensing Program Analyst (LPA) Felias arrived unannounced to deliver findings for a Complaint Investigation regarding the above allegations and met with Staff Member, Sheila Manansala. Administrator, Rufus Zingkhai, arrived during visit at approximately 10:00AM. During the course of the investigation, the Department requested and reviewed documents, conducted interviews, and made observations. The following allegations were investigated, “Staff did not address resident behavior resulting in a resident's injury, Staff did not seek medical attention for resident in a timely manner, Staff did not accord resident dignity in their relationship with staff or other persons, and Staff did not follow resident's special accommodations.” The Department reviewed facility records, facility logs, and conducted interviews with involved parties and facility staff. Continued on LIC9099C Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 17, 2024 · control 21-AS-20231228160617
Apr 17, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 3, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations2typical 1
Type B citations0typical 1
Substantiated complaints2typical 2
Total complaints4typical 7
State visits on file13typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2007.
Year-by-year trend
YearVisitsDocumentsSubstantiated20261102025121202434020232202022330
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$6,000$9,000 /mo
our estimate — Marin County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2025 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Saint Michael's Extended Care licensed?

Yes — Saint Michael's Extended Care is a licensed residential care home for the elderly (RCFE) in San Rafael (Marin County): California license #216801999, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 44 residents. State records list 12 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated April 17, 2026, appears in the inspection record on this page.

Can Saint Michael's Extended Care care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Saint Michael's Extended Care with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license record44 NON-AMBULATORY. APPROVED FOR DELAY EGRESS. HOSPICE WAIVER FOR THREE (3)

How much does Saint Michael's Extended Care cost?

California's public licensing record does not include Saint Michael's Extended Care's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Marin County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Saint Michael's Extended Care accept Medi-Cal or the Assisted Living Waiver?

Saint Michael's Extended Care is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

37 of 44 beds occupied (84%) when the state visited on May 14, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Saint Michael's Extended Care?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 13 state visits and 12 dated documents since 2022 for Saint Michael's Extended Care; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 14, 2025, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

4 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff is not administering medication per physician's orders Personal Rights
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
At approximately 9:35AM, Licensing Program Analyst (LPA) Felias arrived unannounced to deliver findings for this complaint investigation regarding the above allegations, and met with Administrator, Rufus Zingkhai. During the investigation, the Department requested and reviewed documents, conducted interviews, and made observations. The following allegations were investigated, ”Staff is not administering medication per physician’s orders” and “personal rights.” Complainant alleged that Facility staff was not giving Resident 1 (R1) their Lorazepam medication correctly and that R1 may be overmedicated as a result. Complainant stated that R1’s Lorazepam was a PRN or “as needed” medication but that the facility was giving it to R1 every day. Continued on LIC9099 SubstantiatedCDSS inspection report, May 14, 2025 · control 21-AS-20250320124909

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedLicensee did not keep the facility free of pests
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
At approximately 10:00AM, Licensing Program Analyst (LPA) Felias arrived unannounced to deliver findings for this Complaint Investigation regarding the above allegation and met with Staff Member, Sheila Managsala. Administrator, Rufus Zingkhai, was available by telephone. Licensee, Ria Garrison, arrived during visit at approximately 10:45AM. During the course of the investigation, the Department requested and reviewed documents, conducted interviews, and made observations. There is an allegation of “Licensee did not keep the facility free of pests.” Complainant stated that residents were observed to have bed bugs and bed bug bites on them, and that bed bugs were seen crawling from facility furniture on 07/26/2024. Complainant also stated that on 09/04/2024, bed bugs or cockroaches were observed in a resident’s room and under facility furniture.Interviews conducted with involved parties stated that during a visit on 07/30/2024, bed bugs were not seen or observed. Continued on LIC9099C UCDSS inspection report, September 11, 2024 · control 21-AS-20240801154438
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not address resident behavior resulting in a resident's injury Staff did not seek medical attention for resident in a timely manner Staff did not accord resident dignity in their relationship with staff or other persons Staff did not follow resident's special accommodations
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
At approximately 9:20AM, Licensing Program Analyst (LPA) Felias arrived unannounced to deliver findings for a Complaint Investigation regarding the above allegations and met with Staff Member, Sheila Manansala. Administrator, Rufus Zingkhai, arrived during visit at approximately 10:00AM. During the course of the investigation, the Department requested and reviewed documents, conducted interviews, and made observations. The following allegations were investigated, “Staff did not address resident behavior resulting in a resident's injury, Staff did not seek medical attention for resident in a timely manner, Staff did not accord resident dignity in their relationship with staff or other persons, and Staff did not follow resident's special accommodations.” The Department reviewed facility records, facility logs, and conducted interviews with involved parties and facility staff. Continued on LIC9099C UnsubstantiatedCDSS inspection report, April 17, 2024 · control 21-AS-20231228160617

2022

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedSexual Assault
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
**Amended Report** Licensing Program Analyst (LPA) Farhaan Sarangi arrived at Saint Michaels Extended Care for the purpose of delivering complaint findings on a report dated for March 16, 2022. LPA was met at the door by Med Tech, Francisco Preciado and was granted access into the facility. During the complaint investigation, LPA interviewed staff, residents, and various outside parties. In addition, LPA reviewed Client records. The complaint alleges that Personal Rights were violated. LPA interviewed identified staff members, various outside parties, Resident #1 (R1) and Resident #2 (R2). Based on the interviews that were conducted and the information received, there was inconsistent information during interviewing. In addition, LPA found no evidence to support that Personal Rights were violated. (Report continued on LIC 9099C) UnsubstantiatedCDSS inspection report, March 16, 2022 · control 21-AS-20220301105417

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 13 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
2
typical for this size: 1
Type B citations
0
typical for this size: 1
Substantiated complaints
2
typical for this size: 2
Total complaints
4
typical for this size: 7
State visits on file
13
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(415) 453-4600
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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