Santa Fe Home Care Iv is a residential care home for the elderly (RCFE) in Torrance, Los Angeles County, California — state license #198602274, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 13 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated June 20, 2026 — published below in full, verbatim and unscored.

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Santa Fe Home Care Iv

No photo on file yet

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Residential care home for the elderly (RCFE) · Small home, 6 residents · Torrance, CA · Los Angeles County
LicensedWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #198602274, held since 2017 · read from the California state record on August 2, 2026 ·See on State Site →
5010 Torrance Blvd · Torrance, Los Angeles County
Phone
(310) 316-0001
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careVerified in record
Hospice careApproved for 6 residents
Bedridden careApproved for 2 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 6 NON-AMBULATORY, OF WHICH 2 MAY BE BEDRIDDEN. BEDROOM #3 IS CLEARED FOR 1 BEDRIDDEN CLIENT.HOSPICE WAIVER FOR 6.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2022, the state has visited this home 15 times and filed 13 documents. The most recent is a complaint investigation report, dated June 20, 2026.

Most recent state visit
June 25, 2026
Occupancy at the January 7, 2026 visit
5 of 6 beds

The state's published file for this home includes 6 documents with transcribed findings, dated January 25, 2024 to January 7, 2026. 6 of the 6 carry the state's recorded outcome word: “Unsubstantiated” (6). 6 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 6 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 13 of 13 documentsFull record on the state’s site →
20262 state visits · 2 documents
Jun 20, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 7, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Resident sustained a fracture due to physical abuse.

On 01/07/2025, Licensing Program Analyst (LPA) Socorro Leandro conducted an unannounced subsequent complaint investigation visit regarding the allegation listed above. LPA met with the House Manager, Nelson Ortega, and the purpose of the visit was explained. LPA was granted entry to the facility. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 7, 2026 · control 11-AS-20250710130802
20258 state visits · 8 documents
Dec 10, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Dec 5, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 14, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 29, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 22, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff made inappropriate comments towards resident Staff are not providing adequate food service to resident Staff did not safeguard resident's peresonal belongings Staff did not ensure resident received a copy of admissions agreemen Staff did not ensure the shower was not slippery Staff do not allow resident out of his room

On 08/22/2025, Licensing Program Analyst (LPA) Jose Calderon conducted an unannounced visit to Santa Fe Home Care IV Facility and was greeted by Manager Rodolfo Lozada (S1). LPA Calderon spoke to S1 prior to entering the facility to conduct a risk assessment. LPA Calderon explained the purpose of this visit is to deliver the findings pertaining to the above-mentioned allegations. The investigation consisted of the following: LPA Calderon interviewed Manager (S1), Staff (S2-S3), resident (R1-R4). LPA Calderon obtained the following records: The Physician report (dated 05/21/2025), the Needs and Service plan (dated 06/11/2025), Incident reports (dated 07/17/2025 and 08/13/2025), the Admission Agreement (dated 06/05/2025), Providence Hospital record (dated 08/14/2025), MYO Management nurse notes (dated 08/01/2025), Martin Luther King Hospital record (dated 04/18/2025) for R1. LPA Calderon obtained the facility 2-week meal plan and pictures of residents being served and eating meals. LPA Cthe state’s words, verbatim · CDSS document, Aug 22, 2025 · control 11-AS-20250814144437
Jul 30, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Residents needs are not being met.

On 07/30/2025, Licensing Program Analyst (LPA) Jose Calderon conducted an unannounced visit to Santa Fe Home Care IV Facility and was greeted by Administrator Angelique Gradney (S1). LPA Calderon spoke to S1 prior to entering the facility to conduct a risk assessment. LPA Calderon explained the purpose of this visit is to deliver the findings pertaining to the above-mentioned allegation. The investigation consisted of the following: LPA Calderon interviewed Administrator (S1), Staff (S2-S4), resident (R1-R5), witness (W1). LPA Calderon obtained the following records: Physician report (dated 05/25/2025), Needs and Service plan (dated 06/11/2025), Incident reports (dated 06/26/2025 to 07/17/2025), Admission Agreement (dated 06/05/2025) for R1. The investigation revealed the following: Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 30, 2025 · control 11-AS-20250724160158
Jul 23, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff do not provide adequate food service. Staff do not ensure resident has access to a bathroom. Staff do not safeguard resident's' personal property.

On 07/23/25 at 9:00 am Licensing Program Analyst (LPA) Villegas conducted a subsequent visit to deliver complaint findings. LPA met with (S1) Nelson Ortega as the purpose of today’s visit was explained. The investigation consisted of the following: On 7/10/25 LPA Villegas obtained copies of the staff and resident rosters, and copies of the following documents for Resident #1 (R1) emergency ID form, admission agreement dated: 6/5/25, Preplacement appraisal dated: 06/11/25, Physicians report dated: 5/21/25, needs and service plan dated 6/11/25, theft and loss policy and procedures dated 6/5/25, diaper change log for June-July 2025, communication log/staff notes dated 6/26/25, and a copy of an inventory list dated 6/5/25. On 7/11/25 from 10:14 am-10:45 am LPA conducted Interviews with staff #1-2(S1-S2). On 7/10/25 at 10:45 am LPA conducted tour of the facility, and on 7/10/25 from 11:30 am-12:04 pm interviews were conducted with resident #1-3 (R1-R3). On 7/10/25 LPA contacted witness 1-3the state’s words, verbatim · CDSS document, Jul 23, 2025 · control 11-AS-20250707125908
May 28, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not ensure resident's incontinence needs were being met, Staff did not respond to resident’s calls for assistance. Staff did not provide adequate food service to resident

On May 28, 2025, Licensing Program Analyst (LPA) Deborah Lee conducted a complaint visit regarding the above allegations. LPA Lee met with Nelson Ortega, House Manager, and explained the reason for the visit.Subsequently, the Administrator Virginia Asis arrived to assist with visit. The investigation consisted of the following: On May 28, 2025, LPA and House Manager conduct tour of faciltiy, LPA obtained and reviewed the following: staff roster (4/21/25), resident's roster (dated 4/20/25), Appraisal/Need and Services Plan for R1 (dated 5/17/25), Physician's Report for Residential Care for the Elderly (RCFE) for R1(dated 5/16/25), Staff trainings: Appropriate care of Resident personal hygiene (dated 12/2/24 ), Grooming (dated 5/13/25), Cleanliness (5/13/25), Personal Rights of Residents (dated 5/13/25) and Elder Abuse (dated 11/25/24). LPA observed food supply and facility menu.LPA reviewed (R2-R5) files. LPA conducted 2 staff interviews (S1- S2), Administrator (A1), and 3 resident intethe state’s words, verbatim · CDSS document, May 28, 2025 · control 11-AS-20250519111719
20242 state visits · 2 documents
Oct 3, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 25, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Saff are not allowing resident to have visitors

On 01/25/24, Licensing Program Analyst (LPA), Wendy Gibbs, conducted an unannounced complaint visit to the facility listed above. LPA met with House Manager, Nelson Ortega, and the purpose of today's visit was explained. During today's visit, LPA toured the facility, received documents pertinent to the investigation, interviewed Staff (S1-S4), interviewed Residents (R1-R4), and Resident's POA. Documents received and reviewed are the Admission Agreement (12. Facility Visiting Policy), resident Identification and Emergency Information, Visitor Logbook, and Prevention, Containment, Mitigation Measures for Coronavirus Disease 2019 (Covid-19). The investigation revealed the following: Continued on LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 25, 2024 · control 11-AS-20240122091659
20231 state visit · 1 document
Dec 28, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations1typical 0
Type B citations0typical 0
Substantiated complaints1typical 0
Total complaints6typical 0
State visits on file15typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2017.
Year-by-year trend
YearVisitsDocumentsSubstantiated20262202025880202422020231102022110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$4,000$6,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (310) 316-0001

Is Santa Fe Home Care Iv licensed?

Yes — Santa Fe Home Care Iv is a licensed residential care home for the elderly (RCFE) in Torrance (Los Angeles County): California license #198602274, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 13 inspection and complaint documents since 2022; the most recent, a complaint investigation report dated June 20, 2026, appears in the inspection record on this page.

Can Santa Fe Home Care Iv care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Santa Fe Home Care Iv with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 6 NON-AMBULATORY, OF WHICH 2 MAY BE BEDRIDDEN. BEDROOM #3 IS CLEARED FOR 1 BEDRIDDEN CLIENT.HOSPICE WAIVER FOR 6.

How much does Santa Fe Home Care Iv cost?

California's public licensing record does not include Santa Fe Home Care Iv's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Santa Fe Home Care Iv accept Medi-Cal or the Assisted Living Waiver?

Santa Fe Home Care Iv is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

5 of 6 beds occupied (83%) when the state visited on January 7, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Santa Fe Home Care Iv?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 15 state visits and 13 dated documents since 2022 for Santa Fe Home Care Iv; 6 complaint-investigation narratives are transcribed verbatim below. The most recent, dated January 7, 2026, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

6 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident sustained a fracture due to physical abuse.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 01/07/2025, Licensing Program Analyst (LPA) Socorro Leandro conducted an unannounced subsequent complaint investigation visit regarding the allegation listed above. LPA met with the House Manager, Nelson Ortega, and the purpose of the visit was explained. LPA was granted entry to the facility. UnsubstantiatedCDSS inspection report, January 7, 2026 · control 11-AS-20250710130802

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff made inappropriate comments towards resident Staff are not providing adequate food service to resident Staff did not safeguard resident's peresonal belongings Staff did not ensure resident received a copy of admissions agreemen Staff did not ensure the shower was not slippery Staff do not allow resident out of his room
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 08/22/2025, Licensing Program Analyst (LPA) Jose Calderon conducted an unannounced visit to Santa Fe Home Care IV Facility and was greeted by Manager Rodolfo Lozada (S1). LPA Calderon spoke to S1 prior to entering the facility to conduct a risk assessment. LPA Calderon explained the purpose of this visit is to deliver the findings pertaining to the above-mentioned allegations. The investigation consisted of the following: LPA Calderon interviewed Manager (S1), Staff (S2-S3), resident (R1-R4). LPA Calderon obtained the following records: The Physician report (dated 05/21/2025), the Needs and Service plan (dated 06/11/2025), Incident reports (dated 07/17/2025 and 08/13/2025), the Admission Agreement (dated 06/05/2025), Providence Hospital record (dated 08/14/2025), MYO Management nurse notes (dated 08/01/2025), Martin Luther King Hospital record (dated 04/18/2025) for R1. LPA Calderon obtained the facility 2-week meal plan and pictures of residents being served and eating meals. LPA CCDSS inspection report, August 22, 2025 · control 11-AS-20250814144437
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResidents needs are not being met.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 07/30/2025, Licensing Program Analyst (LPA) Jose Calderon conducted an unannounced visit to Santa Fe Home Care IV Facility and was greeted by Administrator Angelique Gradney (S1). LPA Calderon spoke to S1 prior to entering the facility to conduct a risk assessment. LPA Calderon explained the purpose of this visit is to deliver the findings pertaining to the above-mentioned allegation. The investigation consisted of the following: LPA Calderon interviewed Administrator (S1), Staff (S2-S4), resident (R1-R5), witness (W1). LPA Calderon obtained the following records: Physician report (dated 05/25/2025), Needs and Service plan (dated 06/11/2025), Incident reports (dated 06/26/2025 to 07/17/2025), Admission Agreement (dated 06/05/2025) for R1. The investigation revealed the following: UnsubstantiatedCDSS inspection report, July 30, 2025 · control 11-AS-20250724160158
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff do not provide adequate food service. Staff do not ensure resident has access to a bathroom. Staff do not safeguard resident's' personal property.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 07/23/25 at 9:00 am Licensing Program Analyst (LPA) Villegas conducted a subsequent visit to deliver complaint findings. LPA met with (S1) Nelson Ortega as the purpose of today’s visit was explained. The investigation consisted of the following: On 7/10/25 LPA Villegas obtained copies of the staff and resident rosters, and copies of the following documents for Resident #1 (R1) emergency ID form, admission agreement dated: 6/5/25, Preplacement appraisal dated: 06/11/25, Physicians report dated: 5/21/25, needs and service plan dated 6/11/25, theft and loss policy and procedures dated 6/5/25, diaper change log for June-July 2025, communication log/staff notes dated 6/26/25, and a copy of an inventory list dated 6/5/25. On 7/11/25 from 10:14 am-10:45 am LPA conducted Interviews with staff #1-2(S1-S2). On 7/10/25 at 10:45 am LPA conducted tour of the facility, and on 7/10/25 from 11:30 am-12:04 pm interviews were conducted with resident #1-3 (R1-R3). On 7/10/25 LPA contacted witness 1-3CDSS inspection report, July 23, 2025 · control 11-AS-20250707125908
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not ensure resident's incontinence needs were being met, Staff did not respond to resident’s calls for assistance. Staff did not provide adequate food service to resident
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On May 28, 2025, Licensing Program Analyst (LPA) Deborah Lee conducted a complaint visit regarding the above allegations. LPA Lee met with Nelson Ortega, House Manager, and explained the reason for the visit.Subsequently, the Administrator Virginia Asis arrived to assist with visit. The investigation consisted of the following: On May 28, 2025, LPA and House Manager conduct tour of faciltiy, LPA obtained and reviewed the following: staff roster (4/21/25), resident's roster (dated 4/20/25), Appraisal/Need and Services Plan for R1 (dated 5/17/25), Physician's Report for Residential Care for the Elderly (RCFE) for R1(dated 5/16/25), Staff trainings: Appropriate care of Resident personal hygiene (dated 12/2/24 ), Grooming (dated 5/13/25), Cleanliness (5/13/25), Personal Rights of Residents (dated 5/13/25) and Elder Abuse (dated 11/25/24). LPA observed food supply and facility menu.LPA reviewed (R2-R5) files. LPA conducted 2 staff interviews (S1- S2), Administrator (A1), and 3 resident inteCDSS inspection report, May 28, 2025 · control 11-AS-20250519111719

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedSaff are not allowing resident to have visitors
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 01/25/24, Licensing Program Analyst (LPA), Wendy Gibbs, conducted an unannounced complaint visit to the facility listed above. LPA met with House Manager, Nelson Ortega, and the purpose of today's visit was explained. During today's visit, LPA toured the facility, received documents pertinent to the investigation, interviewed Staff (S1-S4), interviewed Residents (R1-R4), and Resident's POA. Documents received and reviewed are the Admission Agreement (12. Facility Visiting Policy), resident Identification and Emergency Information, Visitor Logbook, and Prevention, Containment, Mitigation Measures for Coronavirus Disease 2019 (Covid-19). The investigation revealed the following: Continued on LIC9099-C UnsubstantiatedCDSS inspection report, January 25, 2024 · control 11-AS-20240122091659

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 15 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 0
Type B citations
0
typical for this size: 0
Substantiated complaints
1
typical for this size: 0
Total complaints
6
typical for this size: 0
State visits on file
15
typical for this size: 6
See the full inspection record on the state's site →

Who runs Santa Fe Home Care Iv?

From the CDSS ownership record, checked August 9, 2026.

Licensed to Santa Fe Home Care, Inc., who operates 4 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.

Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(310) 316-0001
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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