Sterling Senior Living 3 is a residential care home for the elderly (RCFE) in Carson, Los Angeles County, California — state license #198320308, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 10 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated October 28, 2025 — published below in full, verbatim and unscored.

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Sterling Senior Living 3

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Residential care home for the elderly (RCFE) · Small home, 6 residents · Carson, CA · Los Angeles County
LicensedWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #198320308, held since 2022 · read from the California state record on August 2, 2026 ·See on State Site →
23025 Nicolle Avenue · Carson, Los Angeles County
Phone
(424) 477-5657
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 3 residents
Dementia / memory careVerified in record
Hospice careApproved for 4 residents
Bedridden careApproved for 1 resident

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. APPROVED FOR TWO(2) AMBULATORY, THREE(3) NONAMBULATORY, AND ONE(1) BEDRIDDEN RESIDENT. BEDRIDDEN RESIDENT SHALL BE IN ROOM #5, NONAMB SHALL BE IN ROOMS 3-6. APPROVED FOR FOUR(4) HOSPICE RESIDENTS.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2022, the state has visited this home 11 times and filed 10 documents. The most recent is a facility evaluation report, dated October 28, 2025.

Most recent state visit
October 28, 2025
Occupancy at the August 7, 2024 visit
6 of 6 beds

The state's published file for this home includes 3 documents with transcribed findings, dated December 9, 2023 to August 7, 2024. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (2). 3 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 8 of 10 documentsFull record on the state’s site →
20251 state visit · 1 document
Oct 28, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20242 state visits · 3 documents
Sep 26, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 7, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Resident sustained multiple unexplained injuries while in care.

On 07/25/24, at 09:30am, Licensing Program Analyst (LPA) Perry Scott conducted a 10-day complaint visit to the facility and was greeted by Arnold Mendoza, Administrator, and Alberto Pimentel Narez, Licensee. LPA explained the purpose of this visit is to gather information about the complaint and deliver findings for the allegations mentioned above. The investigation consisted of the following: LPA investigated the allegation mentioned in this complaint; and conducted interviews with staff (S1-S4), witness (W1), and residents (R1-R4) R1 could not be interviewed due to R1’s health condition R1 is unable to participate in the interview process. Resident Roster (Dated: 07/10/2024), Staff Roster (Dated: 02/02/2024), Unusual Incident Report (Dated: 07/15/2024) ID/Emergency Information (No Date), Physicians Report (Dated: 03/05/2024), Preplacement Appraisal Information (No Date) Appraisal/Needs and Services Plan (Dated: 04/03/2024) and Healthy Lifestyle Hospice Care Notes (Dated: 02/23/2024,the state’s words, verbatim · CDSS document, Aug 7, 2024 · control 11-AS-20240719140342
Aug 7, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20234 state visits · 4 documents
Dec 12, 2023Complaint investigation reportSubstantiated

Allegation investigated: Facility staff failed to properly administer resident’s medications. Facility failed to maintain complete and accurate staff records.

On 12/12/23 Licensing Program Analyst (LPA) Mario Leon arrived at the above-mentioned facility at 8:09AM and conducted an initial, unannounced, complaint visit at the above-mentioned facility. LPA was met by Bennie Ballon, Caregiver (S3), and later by Arnold Mendoza, Administrator (S2), and Albert Pimental Narez, Licensee (S1). Both S3 and LPA toured the facility. The investigation consisted of the following: On 12/12/23 LPA requested and reviewed facility documents and toured the facility. LPA interviewed two (2) out of three (3) residents and two (2) out of seven (7) staff. The investigation revealed the following: Regarding the allegation: "Facility staff failed to properly administer resident’s medications.". LPA interviewed two (2) staff (S1,S3). All staff have denied the allegation. LPA interviewed two (2) residents (R1-R2). One (1) out of two (2) residents have agreed with the allegation. Report Continues, see LIC9099C Substantiatedthe state’s words, verbatim · CDSS document, Dec 12, 2023 · control 11-AS-20231211140912
Dec 9, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Staff gave resident medication not prescribed.

On 12/09/23, Licensing Program Analyst (LPA) Ernand Dabuet conducted a subsequent complaint visit at this facility. LPA was greeted by caregiver Ben Ballon, Ballon contacted administrators Arnold Mendoza and Albert Pimentel who later arrived at the facility. LPA explained the purpose of the visit was to deliver findings for the allegation mentioned above. The investigation consisted of the following: Interviews with residents #1-#5, witnesses #1-#5, and staff #1-#4. A review of resident #1 (R1's) service records and other pertinent documents associated with this complaint. A physical tour of the facility was conducted. A collateral visit was conducted at Golden Eden II. (Evaluation Report continues LIC 9099-C) (Evaluation Report continues LIC 9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 9, 2023 · control 11-AS-20231109114136
Nov 15, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 5, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 0
Type B citations2typical 0
Substantiated complaints2typical 0
Total complaints3typical 0
State visits on file11typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2022.
Year-by-year trend
YearVisitsDocumentsSubstantiated2025110202423020234412022220
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$4,000$6,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (424) 477-5657

Is Sterling Senior Living 3 licensed?

Yes — Sterling Senior Living 3 is a licensed residential care home for the elderly (RCFE) in Carson (Los Angeles County): California license #198320308, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 10 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated October 28, 2025, appears in the inspection record on this page.

Can Sterling Senior Living 3 care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Sterling Senior Living 3 with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR TWO(2) AMBULATORY, THREE(3) NONAMBULATORY, AND ONE(1) BEDRIDDEN RESIDENT. BEDRIDDEN RESIDENT SHALL BE IN ROOM #5, NONAMB SHALL BE IN ROOMS 3-6. APPROVED FOR FOUR(4) HOSPICE RESIDENTS.

How much does Sterling Senior Living 3 cost?

California's public licensing record does not include Sterling Senior Living 3's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Sterling Senior Living 3 accept Medi-Cal or the Assisted Living Waiver?

Sterling Senior Living 3 is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

6 of 6 beds occupied (100%) when the state visited on August 7, 2024. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Sterling Senior Living 3?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 11 state visits and 10 dated documents since 2022 for Sterling Senior Living 3; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated August 7, 2024, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

3 transcribed reports on file

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident sustained multiple unexplained injuries while in care.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 07/25/24, at 09:30am, Licensing Program Analyst (LPA) Perry Scott conducted a 10-day complaint visit to the facility and was greeted by Arnold Mendoza, Administrator, and Alberto Pimentel Narez, Licensee. LPA explained the purpose of this visit is to gather information about the complaint and deliver findings for the allegations mentioned above. The investigation consisted of the following: LPA investigated the allegation mentioned in this complaint; and conducted interviews with staff (S1-S4), witness (W1), and residents (R1-R4) R1 could not be interviewed due to R1’s health condition R1 is unable to participate in the interview process. Resident Roster (Dated: 07/10/2024), Staff Roster (Dated: 02/02/2024), Unusual Incident Report (Dated: 07/15/2024) ID/Emergency Information (No Date), Physicians Report (Dated: 03/05/2024), Preplacement Appraisal Information (No Date) Appraisal/Needs and Services Plan (Dated: 04/03/2024) and Healthy Lifestyle Hospice Care Notes (Dated: 02/23/2024,CDSS inspection report, August 7, 2024 · control 11-AS-20240719140342

2023

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility staff failed to properly administer resident’s medications. Facility failed to maintain complete and accurate staff records.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 12/12/23 Licensing Program Analyst (LPA) Mario Leon arrived at the above-mentioned facility at 8:09AM and conducted an initial, unannounced, complaint visit at the above-mentioned facility. LPA was met by Bennie Ballon, Caregiver (S3), and later by Arnold Mendoza, Administrator (S2), and Albert Pimental Narez, Licensee (S1). Both S3 and LPA toured the facility. The investigation consisted of the following: On 12/12/23 LPA requested and reviewed facility documents and toured the facility. LPA interviewed two (2) out of three (3) residents and two (2) out of seven (7) staff. The investigation revealed the following: Regarding the allegation: "Facility staff failed to properly administer resident’s medications.". LPA interviewed two (2) staff (S1,S3). All staff have denied the allegation. LPA interviewed two (2) residents (R1-R2). One (1) out of two (2) residents have agreed with the allegation. Report Continues, see LIC9099C SubstantiatedCDSS inspection report, December 12, 2023 · control 11-AS-20231211140912
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff gave resident medication not prescribed.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 12/09/23, Licensing Program Analyst (LPA) Ernand Dabuet conducted a subsequent complaint visit at this facility. LPA was greeted by caregiver Ben Ballon, Ballon contacted administrators Arnold Mendoza and Albert Pimentel who later arrived at the facility. LPA explained the purpose of the visit was to deliver findings for the allegation mentioned above. The investigation consisted of the following: Interviews with residents #1-#5, witnesses #1-#5, and staff #1-#4. A review of resident #1 (R1's) service records and other pertinent documents associated with this complaint. A physical tour of the facility was conducted. A collateral visit was conducted at Golden Eden II. (Evaluation Report continues LIC 9099-C) (Evaluation Report continues LIC 9099-C) UnsubstantiatedCDSS inspection report, December 9, 2023 · control 11-AS-20231109114136

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 11 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 0
Type B citations
2
typical for this size: 0
Substantiated complaints
2
typical for this size: 0
Total complaints
3
typical for this size: 0
State visits on file
11
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

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(424) 477-5657
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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