Keen Home Long Beach is a residential care home for the elderly (RCFE) in Long Beach, Los Angeles County, California — state license #198320199, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 6 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated December 5, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 8 times and filed 6 documents. The most recent is a facility evaluation report, dated December 5, 2025.
The state's published file for this home includes 2 documents with transcribed findings, dated April 9, 2024 to June 13, 2024. 2 of the 2 carry the state's recorded outcome word: “Unsubstantiated” (2). 2 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Dec 5, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 16, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 13, 2024Unsubstantiated
Allegation investigated: Staff did not provide proper food service to resident in care Staff did not follow proper refund requirements Staff threatened to destroy resident's medication Staff overcharged resident/resident's representative
On 06/13/2024 Licensing Program Analyst (LPA) Mario Leon conducted a subsequent complaint visit to deliver findings for the above-mentioned allegations. LPA was met by LaToya Johnson, Administrator (S2) and the purpose of the visit was explained. The investigation consisted of the following: On 06/13/2024 LPA arrived to deliver findings for the above-mentioned allegations. On 05/24/2024 LPA requested feeding schedule and information regarding special diet(s) for residents present during that period. On 04/09/2024 LPA interviewed 4 residents. On 03/18/2024 LPA requested training records for all staff who were present during resident one's (R1) stay and a copy of R1’s hospice care plan. LPA also interviewed two (2) staff. On 06/28/2023 LPA conducted an unannounced complaint visit to the above-mentioned facility. LPA was met by Aurora Ortiz, Team Lead (S3), and later by Adrien Herbas, Administrator (S1), and the purpose of the visit was explained. Report continues, see LIC9099C. Unsubstanthe state’s words, verbatim · CDSS document, Jun 13, 2024 · control 11-AS-20230627141017
Apr 9, 2024Unsubstantiated
Allegation investigated: Staff did not provide proper medication assistance to resident in care.
On 04/09/2024 Licensing program Analyst (LPA) Mario Leon conducted a subsequent complaint visit at the above mentioned facility. LPA was met by Aurora Ortiz, Direct Care Staff Lead and the purpose of the visit was explained. LPA was later met by Adrien Herbas and LaT]oya Johnson, Administrators. The investigation consisted of the following: On 04/09/24 LPA interviewed 4 residents. On 03/18/24 LPA requested training records for all staff who were present during resident one's presence and resident one's hospice care plan. LPA also interviewed two (2) staff who were present at the facility. On 06/28/23 LPA conducted an unannounced complaint visit to the above mentioned facility. LPA was met by Aurora Ortiz, Team Lead, and later by Adrien Herbas, Administrator, who were both informed that this visit was conducted to investigate the above complaint allegation and LPA requested resident roster, staff roster, hospice care plans, physician reports, pre-placement appraisals, appraisals, identithe state’s words, verbatim · CDSS document, Apr 9, 2024 · control 11-AS-20230627141017
Mar 18, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Keen Home Long Beach licensed?
Yes — Keen Home Long Beach is a licensed residential care home for the elderly (RCFE) in Long Beach (Los Angeles County): California license #198320199, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 6 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated December 5, 2025, appears in the inspection record on this page.
Can Keen Home Long Beach care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Keen Home Long Beach with clearances for dementia / memory care, hospice care, and bedridden; it does not list wheelchair / non-ambulatory. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 6 BEDRIDDEN. HOSPICE WAIVER FOR 6
How much does Keen Home Long Beach cost?
California's public licensing record does not include Keen Home Long Beach's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Keen Home Long Beach accept Medi-Cal or the Assisted Living Waiver?
Keen Home Long Beach is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
5 of 6 beds occupied (83%) when the state visited on June 13, 2024. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Keen Home Long Beach?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 8 state visits and 6 dated documents since 2021 for Keen Home Long Beach; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated June 13, 2024, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 8 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(562) 438-5336Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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