Tlc Guest Home Ii is a residential care home for the elderly (RCFE) in Rancho Palos Verdes, Los Angeles County, California — state license #198203919, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 9 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated May 5, 2026 — published below in full, verbatim and unscored.

See an error in this summary? Report it — free →

2 homes in view

Tlc Guest Home Ii

No photo on file yet

No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.

Residential care home for the elderly (RCFE) · Small home, 6 residents · Rancho Palos Verdes, CA · Los Angeles County
LicensedWheelchairMemory careHospiceBedridden not on file
No openings reportedBeds change hands in days ·
License #198203919, held since 2003 · read from the California state record on August 2, 2026 ·See on State Site →
28024 Calzada Dr. · Rancho Palos Verdes, Los Angeles County
Phone
(310) 548-0898
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careVerified in record
Hospice careApproved for 2 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

See an error in these clearances? Report it — free →

What the state record says, word for word
FACILITY IS LICENSED TO SERVE 6 NON-AMBULATORY RESIDENTS AGE 60 AND ABOVE. FACILITY MAY RETAIN TWO HOSPICE RESIDENTS.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 10 times and filed 9 documents. The most recent is a complaint investigation report, dated May 5, 2026.

Most recent state visit
May 5, 2026
Occupancy at the October 1, 2025 visit
6 of 6 beds

The state's published file for this home includes 4 documents with transcribed findings, dated December 13, 2021 to October 1, 2025. 4 of the 4 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (3). 4 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 6 of 9 documentsFull record on the state’s site →
20261 state visit · 1 document
May 5, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20253 state visits · 3 documents
Oct 1, 2025Complaint investigation reportSubstantiated

Allegation investigated: Resident sustained a pressure injury due to staff neglect

*** The original LIC9099 report dated 05/01/2025 is being revised to include additional information not previously documented. The updated LIC9099 report, dated 10/01/2025, will supersede and replace the original document. *** On 05/01/2025, at 9:30 a.m., the Department conducted a subsequent visit to gather information regarding the above allegations and deliver findings. The Department met with staff #1 (S1) Caregiver Leo Sumalpong and explained the purpose of today's visit. LPA was granted entry to the facility. Investigation consisted of the following: On 05/01/2025, at 10:00 a.m., the department requested, reviewed and obtained copies of Resident Roster (Dated 03/18/2025), Personnel Report (Dated 03/15/2025), Admission Agreement (Dated 04/23/2024), Identification and Emergency Information (Dated 04/23/2024), Physician's Report (Dated 05/14/2024), Medical Assessment (Dated 03/05/2024), Medication Administration Records (MARs) (05/02/2024-08/19/2024), See continued LIC9099-C page 2the state’s words, verbatim · CDSS document, Oct 1, 2025 · control 11-AS-20241008101957
Sep 10, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 1, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Resident sustained a pressure injury due to staff neglect

** The original LIC9099 report dated 05/01/2025 was revised to include additional information not previously documented. The updated LIC9099 report, dated 10/01/2025, will supersede and replace the original document shown below. *** On 05/01/2025 at 9:30 a.m., the Department conducted an initial visit to gather information regarding the above allegations. The Department met with staff 1 (S1) Caregiver Leo Sumalpong and explained the purpose of today's visit. LPA was granted entry to the facility. Investigation consisted of the following: On 05/01/2025, at 10:00 a.m., the department requested, reviewed and obtained copies of Resident Roster (Dated 03/18/2025), Personnel Report (Dated 03/15/2025), Admission Agreement (Dated 04/23/2024), Identification and Emergency Information (Dated 04/23/2024), Physician's Report (Dated 05/14/2024), Medical Assessment (Dated 03/05/2024), See continued LIC9099-C page 2 Unsubstantiatedthe state’s words, verbatim · CDSS document, May 1, 2025 · control 11-AS-20241008101957
20242 state visits · 2 documents
Oct 24, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are not properly cleaning the floors Staff did not ensure the facility was free of pests

On 10/24/24, the Department conducted a subsequent unannounced visit to the facility listed above. The Department met with House Manager, Rino Santos, and the purpose of today’s visit was explained. During today’s visit the Department toured the facility, and interviewed Resident R4. On 10/09/24, the Department conducted an initial unannounced complaint visit to the facility listed above. The Department met with House Manager, Rino Santos, and the purpose of the visit was explained. During the initial visit, the Department toured the facility, interviewed Staff S1-S3, interviewed Residents R1 and R2, interviewed Residents R3’s Responsible Person (W1), and received documents pertinent to the investigation. The following documents were received and reviewed Resident Roster, Staff Roster, Terminix receipts, and staff training. The investigation revealed the following: Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 24, 2024 · control 11-AS-20241002100204
Aug 1, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations1typical 0
Type B citations1typical 0
Substantiated complaints1typical 0
Total complaints3typical 0
State visits on file10typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2003.
Year-by-year trend
YearVisitsDocumentsSubstantiated202611020253312024220202311020221102021220
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

≈ $4,000–$6,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.

Cost range look wrong? Report it — free →

What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
Claim your home → · See something wrong? → · How we source every fact →
Call (310) 548-0898

Is Tlc Guest Home Ii licensed?

Yes — Tlc Guest Home Ii is a licensed residential care home for the elderly (RCFE) in Rancho Palos Verdes (Los Angeles County): California license #198203919, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 9 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated May 5, 2026, appears in the inspection record on this page.

Can Tlc Guest Home Ii care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Tlc Guest Home Ii with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordFACILITY IS LICENSED TO SERVE 6 NON-AMBULATORY RESIDENTS AGE 60 AND ABOVE. FACILITY MAY RETAIN TWO HOSPICE RESIDENTS.

How much does Tlc Guest Home Ii cost?

California's public licensing record does not include Tlc Guest Home Ii's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Tlc Guest Home Ii accept Medi-Cal or the Assisted Living Waiver?

Tlc Guest Home Ii is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

6 of 6 beds occupied (100%) when the state visited on October 1, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Tlc Guest Home Ii?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 10 state visits and 9 dated documents since 2021 for Tlc Guest Home Ii; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated October 1, 2025, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

4 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedResident sustained a pressure injury due to staff neglect
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
*** The original LIC9099 report dated 05/01/2025 is being revised to include additional information not previously documented. The updated LIC9099 report, dated 10/01/2025, will supersede and replace the original document. *** On 05/01/2025, at 9:30 a.m., the Department conducted a subsequent visit to gather information regarding the above allegations and deliver findings. The Department met with staff #1 (S1) Caregiver Leo Sumalpong and explained the purpose of today's visit. LPA was granted entry to the facility. Investigation consisted of the following: On 05/01/2025, at 10:00 a.m., the department requested, reviewed and obtained copies of Resident Roster (Dated 03/18/2025), Personnel Report (Dated 03/15/2025), Admission Agreement (Dated 04/23/2024), Identification and Emergency Information (Dated 04/23/2024), Physician's Report (Dated 05/14/2024), Medical Assessment (Dated 03/05/2024), Medication Administration Records (MARs) (05/02/2024-08/19/2024), See continued LIC9099-C page 2— CDSS inspection report, October 1, 2025 · control 11-AS-20241008101957
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident sustained a pressure injury due to staff neglect
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
** The original LIC9099 report dated 05/01/2025 was revised to include additional information not previously documented. The updated LIC9099 report, dated 10/01/2025, will supersede and replace the original document shown below. *** On 05/01/2025 at 9:30 a.m., the Department conducted an initial visit to gather information regarding the above allegations. The Department met with staff 1 (S1) Caregiver Leo Sumalpong and explained the purpose of today's visit. LPA was granted entry to the facility. Investigation consisted of the following: On 05/01/2025, at 10:00 a.m., the department requested, reviewed and obtained copies of Resident Roster (Dated 03/18/2025), Personnel Report (Dated 03/15/2025), Admission Agreement (Dated 04/23/2024), Identification and Emergency Information (Dated 04/23/2024), Physician's Report (Dated 05/14/2024), Medical Assessment (Dated 03/05/2024), See continued LIC9099-C page 2 Unsubstantiated— CDSS inspection report, May 1, 2025 · control 11-AS-20241008101957

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are not properly cleaning the floors Staff did not ensure the facility was free of pests
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 10/24/24, the Department conducted a subsequent unannounced visit to the facility listed above. The Department met with House Manager, Rino Santos, and the purpose of today’s visit was explained. During today’s visit the Department toured the facility, and interviewed Resident R4. On 10/09/24, the Department conducted an initial unannounced complaint visit to the facility listed above. The Department met with House Manager, Rino Santos, and the purpose of the visit was explained. During the initial visit, the Department toured the facility, interviewed Staff S1-S3, interviewed Residents R1 and R2, interviewed Residents R3’s Responsible Person (W1), and received documents pertinent to the investigation. The following documents were received and reviewed Resident Roster, Staff Roster, Terminix receipts, and staff training. The investigation revealed the following: Unsubstantiated— CDSS inspection report, October 24, 2024 · control 11-AS-20241002100204

2021

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident developed an oral condition due to lack of hygiene care
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 12/13/21 Licensing Program Analyst (LPA) Jade Jordan made an unannounced subsequent visit, To continue the investigation initiated on 07/23/20 regarding the allegation above. The LPA was met by Facility Administrator Reno Santos, and the purpose of the visit was explained. The investigation Included: Physical Plant tour, Record Review, Resident Interviews, Administrator interviews, and observation of Video. On 11/10/20 Resident (R1)was placed on hospice with agency Providence Trinity Care; For End Stages of Life. The goal of hospice was to provide Palliative Care (Comfort). R1 passed away at the facility 12/09/20 due to diagnosis un-related to allegation. Prior to admissions, Hospice Notes indicated that R1 had oral problems of dry mouth, and tooth decay. LPA viewed “Plan of Care” set in place by hospice agency dated 11/26/20. The plan indicated that one of the Goals of Home Health Aide, was to Assist with Oral Care, beginning 11/27/20, and its Frequency was noted as P.R.N. Unsubsta— CDSS inspection report, December 13, 2021 · control 11-AS-20200715115251

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 10 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 0
Type B citations
1
typical for this size: 0
Substantiated complaints
1
typical for this size: 0
Total complaints
3
typical for this size: 0
State visits on file
10
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(310) 548-0898
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →

See something wrong? Report an error — free → · How we source every fact →

This page is generated from CDSS Community Care Licensing public records. How we build these pages →

Do you run Tlc Guest Home Ii? Claim this listing — free — add photos, activities, languages, and today’s availability.