Illustration — no photo of this home on file yet
Senior Manor Care
Small home·Licensed for 6·Rancho Palos Verdes, California
- Care approvals on fileWheelchair · Hospice · BedriddenState licensing record · September 13, 2026
- Estimated starting rate$5,200 a monthCovelight estimate · likely $4,250–$6,400
- Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
- Room at the last state visit4 of 6 beds occupiedMarch 26, 2025 · not a current opening
- Ways to payAsk the homeMedi-Cal ALW participation not on file
- Last state visitMay 8, 2026CDSS inspection record
- Licence holderSenior Manor Care, Inc.Since 2019 · 2 licensed homes
Senior Manor Care is a small care home in Rancho Palos Verdes — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2019. Dementia care is not on file.
Built from CDSS public records · September 13, 2026. Every fact below names its source and date.
Quick answers and the state record
A citation does not make a home unsafe, and an empty file does not make a home good.
Quick answers about Senior Manor Care
Is Senior Manor Care licensed?
The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
How many residents is Senior Manor Care licensed for?
6 residents — a small home, per CDSS records as of September 13, 2026.
Has Senior Manor Care been cited?
2 Type A and 10 Type B citations since 2019, per CDSS records as of September 13, 2026. Those records count 20 state visits over the same years.
Is Senior Manor Care still open?
This license was on the CDSS roster as of September 28, 2026.
What does Senior Manor Care cost?
$5,200 a month to start is a Covelight estimate, likely $4,250–$6,400. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”
Covelight’s estimate starts from the rates 11 small homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
Among 11 other homes of a similar licensed size in Rancho Palos Verdes that publish a starting rate, the middle half runs $4,625 to $5,875 a month, and the middle figure is $5,000 (n = 11 other homes publishing a starting rate).
Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.
A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.
The price is made in the phone call. Nothing here is a quote, an offer or a discount.
A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.
Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.
Does Senior Manor Care take Medi-Cal?
On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
Who holds the license?
The license is held by Senior Manor Care, Inc., per CDSS records as of September 13, 2026. See the homes licensed to Senior Manor Care, Inc. — at least 3 on the state roster.
Is there a hospital nearby?
Providence Little Company of Mary Medical Center San Pedro is 1.7 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.
Can Senior Manor Care keep a resident on hospice?
Hospice care is approved on this license, covering up to 6 residents, per CDSS records as of September 13, 2026.
Senior Manor Care license and inspection record
- Name on the license: “SENIOR MANOR CARE”, per the CDSS roster as of May 25, 2025.
- License #198602864. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
- Licensed for 6 residents — a small home, per CDSS records as of September 13, 2026.
- Licensed to Senior Manor Care, Inc., per CDSS records as of September 13, 2026.
- First licensed in 2019, per CDSS records as of September 13, 2026.
- 20 state inspection visits since 2019, per CDSS records as of September 13, 2026.
- 2 Type A and 10 Type B citations on file since 2019, per CDSS records as of September 13, 2026. The same records count 20 state visits in that period.
- 9 complaints and 10 substantiated allegations on file since 2019, per CDSS records as of September 13, 2026. One complaint can carry several allegations.
- The most recent state visit on file is May 8, 2026, per CDSS records as of September 13, 2026.
California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗
Can they support the care needed?
California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.
- Wheelchair / non-ambulatoryApproved · covers up to 6 residents
- Dementia / memory careNot on file · ask the home
- Hospice careApproved · covers up to 6 residents
- BedriddenApproved · covers up to 1 resident
State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.
Read the state’s own wording
AGE RANGE 60 AND OVER. APPROVED FOR 6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. APPROVED HOSPICE WAIVER FOR 6 RESIDENTS.
935 - ELDERLY
CDSS record, verbatim · September 13, 2026
As needs change
- Staying through hospice
Hospice waiver on file · covers up to 6 — care may continue at the end of life
Ask: “If hospice is needed, can care continue here until the end?”
State licensing record · September 13, 2026
4 more questions to ask the home
- Two-person transfers or a lift
Not on file
Ask: “If two people or a lift are needed to transfer, can the person stay?”
- Someone awake overnight
Not on file
Ask: “Who is awake overnight, and how do residents ask for help?”
- Medicines
Not on file
Ask: “Who manages the medicines, and what happens when a dose is missed?”
- If memory loss develops
Dementia-care designation not on file
Ask: “If memory loss develops, what would change — and when would a move be needed?”
What it costs here
Covelight estimate
$5,200a month to start
Likely $4,250–$6,400
From 11 nearby homes that publish rates · this home’s rate is not on file
Likely monthly total
$5,200a month
Likely $4,250–$6,550
With a shared room and basic help.
An estimate for planning, not a quote. The price is made in the phone call.
See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.
Starting monthly rate$5,200likely $4,250–$6,400
Covelight’s estimate starts from the rates 11 small homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
Basic help with daily careUsually includedup to $600
Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).
One-time move-in fee$2,000one time · likely $0–$4,000
Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.
- Likely monthly totalLikely $4,250–$6,550
- $5,200
- First monthWith a one-time move-in fee · likely $4,950–$9,650
- $7,200
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
- Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
- Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
- SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
- VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
- Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
- MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
Avoid surprises on the billWhat changes the price, and what to ask
- The care level
Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.
- What is billed separately
Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.
- Move-in costs
A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.
- Increases
California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.
- What is the full monthly cost for the room and care we need, and what does it include?
- What would the next care level cost, and who decides when it changes?
- What is billed separately, and is there a one-time fee or deposit at move-in?
- Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing
Covelight’s estimate starts from the rates 11 small homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
11 homes like this within 3 miles publish starting rates mostly between $4,250–$6,550.
- Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
- Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
- Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
- Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
- We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
- It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 11 nearby homes behind this estimate
- Velez Care HomeRancho Palos Verdes · 0.1 mi · Small home$7,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Tlc Guest Home IIRancho Palos Verdes · 0.3 mi · Small home$5,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Home of the AmazingRancho Palos Verdes · 0.4 mi · Small home$6,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Avenida VillaRancho Palos Verdes · 0.6 mi · Small home$4,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- TarrasaRancho Palos Verdes · 0.6 mi · Small home$5,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Palos Verdes Care CottageRancho Palos Verdes · 1.1 mi · Small home$5,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Ethel's Guest HomeSan Pedro · 1.2 mi · Small home$4,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Ocean Breeze Care Home IILomita · 1.3 mi · Small home$6,500Listed on Seniorly · assisted living private room · seen September 9, 2026
- St Anthony's Care Home IILomita · 2.3 mi · Small home$4,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Americare Assisted Living of WalteriaTorrance · 2.3 mi · Small home$6,500Listed on Seniorly · assisted living private room · seen September 9, 2026
- Global Elderly Care FacilityLomita · 2.3 mi · Small home$4,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
Where it is
- 2011 Santa Rena Drive, Rancho Palos Verdes, CA 90275Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.
Opening the neighborhood map…
The state record
California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.
Since 2021, the state has filed 19 documents for this home, and its records count 20 visits since 2019. The most recent is a facility evaluation report, dated March 13, 2026.
- On file since
- 2021
- State visits
- 20
- Most recent visit
- May 8, 2026
- Occupied · March 26, 2025 visit
- 4 of 6 bedsa count on that day, not an opening
We hold 11 complaint reports the state published for this home, dated November 16, 2021 to March 26, 2025. 11 of the 11 carry the state's recorded outcome word: “Substantiated” (7), “Unsubstantiated” (4). 11 include the transcribed allegation the state investigated, word for word. Summary composed by computer from the 11 complaint reports below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
Beside homes the same size
- Type A citations2typical 0
- Type B citations10typical 0
- Substantiated allegations10typical 0
- Total complaints9typical 0
“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2019.
Year by year
The last 36 months — 7 of 19 documents
Mar 13, 2026Facility evaluation reportReport on file
Type of visit: Required - 1 Year
On 3/13/26, Licensing Program Analyst (LPA) Villegas conducted an unannounced annual required visit using the CARE Inspection Tool. LPA met with Jeremy Nebres as the purpose of today’s visit was explained. LPA was later joined by Administrator Stephen Grandy. The facility is licensed to serve (6) residents ages 60 and above, of which (6) may be non-ambulatory, and (1) Bedridden. There is an approved hospice waiver for (6). Facility fees are current, liability insurance is active (Richmond national insurance company RN7032704102 exp: 08/19/26). The facility is a single-story structure located in a residential neighborhood that consists of (5) bedrooms, of which (1) bedroom is for the live in staff, (2) full bathrooms, a kitchen, dining room, living room, a shaded back yard, and a laundry room located in the attached garage. A land line was observed, there were no bodies of water or obstructions on the premises. The beds and bedding supplies were in good condition, adequate lighting was provided, and storage for the residents’ personal belongings was observed. Bathroom toilets and water faucets worked properly, shower was free of mold/mildew, and there are sufficient toiletries accessible to clients. The water temperature properly measured at 110.4 F.. Cleaning supplies, toxins, and sharp objects were stored and inaccessible to residents in care. The kitchen was inspected, a supply of perishable and non-perishable food is maintained. All fire extinguishers were charged and operable, first aid kit and manual observed. The last Fire/Disaster Drills were conducted on 03/02/26. Carbon monoxide and smoke detectors are operational. A review of (4) residents' service files and (3) staff personnel files, and (4) Medication Administration Records (MARs). No discrepancies observed. Facility does not handle residents cash resources. Exit interview conducted, and a copy of this report was provided.the state’s words, verbatim · CDSS document, Mar 13, 2026
Jun 25, 2025Facility evaluation reportReport on file
Type of visit: Case Management - Other
On 06/25/25, at 3:15PM, Licensing Program Analyst (LPA) Mario Leon conducted an unannounced case management visit, with a focus on staff to resident ratio. The facility is licensed to serve (6) residents ages 60 and above, of which six (6) may be diagnosed as non-ambulatory and one (1) resident diagnosed as Bedridden. The facility has an approved hospice waiver for six (6) residents. Currently the facility has four (4) residents in care. LPA was met by staff two, Feri Sugiarto - Caregiver (S2), staff three, Esther Mariace - Caregiver (S3) and later by staff one, Rudolfo "Nino" Lozada - Assistant Administrator (S1), and the purpose of the visit was explained. LPA and S2 toured the facility. During today's case management tour, LPA observed the physical plant in a clean and sanitary condition. LPA initially observed two (2) staff, resulting in a ratio of 1:2 (One staff : two residents). Within ten minutes of LPA's arrival, S1 has arrived to assist today's tour and effectively increasing staff ratio to 1:1.33 (One staff : One and one-third resident(s)). During today's tour LPA did not observe any deficiencies. There have been zero (0) deficiencies cited during today's visit. An exit interview was held with staff one, Rudolfo "Nino" Lozada - Assistant Administrator (S1), and a copy of this report has been provided.the state’s words, verbatim · CDSS document, Jun 25, 2025
May 1, 2025Facility evaluation reportReport on file
Type of visit: Required - 1 Year
On 5/1/2024, Licensing Program Analyst-LPA Alfonso Iniguez conducted an unannounced annual required visit using the CARE Inspection Tool. LPA met with Rodolfo Lozada/ Assistant Administrator. LPA explained the purpose of today’s visit. The facility is licensed to serve (6) residents ages 60 and above. Of which (6) may be non-ambulatory and (1) Bedridden. Approved hospice waiver for (6). Currently the facility has (4) residents. The facility is a single-story structure located in a residential neighborhood. It consists of (5) bedrooms, (2) full bathrooms, shaded back yard, front yard, laundry room in the attached garage. LPA Iniguez and the Administrator toured the physical plant. There were no bodies of water or obstructions on the premises. LPA inspected a total of (5) bedrooms and (2) bathrooms. The beds and bedding supplies were in good condition, adequate lighting was provided, and storage for the residents’ personal belongings was observed. The bathrooms were found to be within Title 22 regulations and were operational. Smoke and carbon monoxide detectors were in operable condition. The water temperature ranged from 109.1°F to 115.3°F, and the room temperature ranged from 76°F to 78°F. The evaluation Report continues on the next page, LIC 809-C, providing further details of the inspection findings. During the visit, LPA Iniguez observed that the facility was clean, sanitary, and appropriately furnished. Storage areas for personal hygiene were in place. Cleaning supplies, toxins, and sharp objects were stored in a way that made them inaccessible to residents in care. The kitchen was inspected, and there was sufficient perishable and non-perishable food available, which was adequately maintained. All fire extinguishers were charged and operable. The last Fire/Disaster Drills were conducted on 1/27/25. A review of (4) residents' service files and (3) staff personnel files was maintained in order. LPA reviewed (4) Medication Administration Records (MARs) and found no discrepancies. LPA observed the facility's infection control practices. All mandated inspection control posters were displayed throughout the facility. A copy of liability insurance will be email to LPA. Facility Annual Fess current. According to the California Code of Regulations (Title 22, Division 6, Chapter 8), LPA did not observe deficiencies during this visit; therefore, no citations were issued. An exit interview was conducted, and a copy of the Facility Evaluation Report was provided to Rodolfo Lozada/ Assistant Administrator.the state’s words, verbatim · CDSS document, May 1, 2025
Apr 23, 2025Facility evaluation reportReport on file
Type of visit: POC
On 04/23/2025, the California Department of Social Services (CDSS) Community Care Community Licensing (CCL) Licensing Program Analyst (LPA) Socorro Leandro conducted an unannounced follow-up Plan of Correction (POC) visit. LPA Leandro met with Caregiver, Feri Sugarto the purpose of the visit was explained, and LPA was granted entry to the facility. On 03/26/2025, the Department concluded an investigation which alleged that “Staff do not ensure that residents' dietary needs are met.” The licensee was cited for violating California Code of Regulations (CCR) Title 22, 87555(b)(26) General Food Service Requirements. The POC was due on 04/15/2025. On 04/23/2025, the POC visit consisted of the following: A tour of the kitchen and the department observed the facility food supply. The Department interviewed 2 staff (the 2 staff have been working in the facility prior to 03/26/2025). Interviews conducted revealed the following: 2 out 2 staff indicated that they have not been re-trained on meals procedures. The Department received an email from the licensee with a Plan of Correction, LIC9098, Pictures of Meals, Pictures of Food, and a Grocery Receipt. No re-trainings of staff were emailed. The licensee did not complete their POC by not re-training staff on meal procedures for seconds. Today, 04/23/2025 the Department is issuing a Civil Penalty Assessment – Failure to Correct and Repeat Violations for a violation of CCR Title 22, 87555(b)(26) General Food Service Requirements in the amount of $800. Exit interview conducted. A copy of the report issued. Appeal rights provided. House Manager, Rodolfo Lozada signature on this report acknowledges receipt of the appeal rights.the state’s words, verbatim · CDSS document, Apr 23, 2025
Mar 26, 2025Complaint investigation reportSubstantiated
Allegation investigated: Staff do not ensure that residents' dietary needs are met
On 03/26/2025, the California Department of Social Services (CDSS) Community Care Community Care Licensing (CCL) Licensing Program Analyst (LPA) Socorro Leandro conducted an initial unannounced complaint visit. LPA Leandro met with Caregiver, Feri Sugarto the purpose of the visit was explained and LPA was granted entry to the facility. The investigation consisted of the following: On 03/26/2025, a facility tour was conducted, records were reviewed, and interviews were conducted. The facility tour consisted of touring the kitchen area. Interviews conducted consisted of 3 staff interviews [Staff (S1) to Staff 3 (S3) were interviewed] and 2 resident interviews [Resident 1 (R1) to Resident 2 (R2) were interviewed]. Facility records reviewed which consisted of Personnel Report, Register of Facility Residents, Meal Menus and Plan of Operation. Resident 3’s (R3) records were reviewed which consisted of Identification Emergency Information, Admission Agreement and Physicians Report. Substantiated The investigation revealed the following: Allegation: “Staff do not ensure that residents' dietary needs are met”, it is being alleged that there is not enough food in the facility for residents in care and residents do not receive enough food for each meal. Interviews conducted with R1 to R2 revealed the following: 1 out of 2 residents agreed with the allegation. Interviews conducted with S1 to S3 revealed the following: S1 indicated that the fridge does not have enough for the week. S2 indicated that the fridge is empty, sometimes there is not enough food in the facility and sometimes we (staff) use our own food to cook for residents in care. S3 indicated that that sometimes there is not enough food in the facility. On 3/26/2025 observations revealed the following: there were half empty shelves in the facility fridge and there was not enough perishable food items for a minimum of two days for 4 residents in care. (The facility has a total of 4 residents in care.) Records reviewed of the indicated The Plan of Operation under Food Service and Dietary Provisions states the following: “facility must ensure the availability of an adequate daily food intake for all residents”, thus, all residents must have enough food available to them that satisfies their hunger. Substantiated: Based on observations, interviews and records reviewed, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, Title 22, Division 6 and Chapter 8 are being cited on the attached LIC 9099D. An exit interview was conducted, Plans of Corrections were reviewed and developed. A copy of this report and appeal rights were discussed and left with the Licensee/Administrator, Steven Gradney.the state’s words, verbatim · CDSS document, Mar 26, 2025 · control 11-AS-20250320143906
From the deficiency page — Deficiency type: Type B · Section cited: CCR 87555(b)(26) · Plan of correction due date: Apr 15, 2025
General Food Service Requirements (b) The following food service requirements shall apply: (26) Supplies of nonperishable foods for a minimum of one week and perishable foods for a minimum of two days shall be maintained on the premises. Based on observation, interviews and records, the licensee did not comply with the section cited above in not having enough perishable food items for a minimum of two days for residents in care.the state’s words, verbatim · CDSS document, Mar 26, 2025
Plan of correction: On 3/26/2025, facility staff brought food to the facility which consisted of over 6 grocery bags. The Licensee/Administrator agrees to create a plan to maintain perishable foods for a minimum of two days. The licensee will re-train staff on meal procedures for seconds. Email proof of correction to Socorro.Leandro@dss.ca.gov
Sep 18, 2024Complaint investigation reportSubstantiated
Allegation investigated: Staff did not provide resident’s medication as prescribed Staff do not provide a good quality of food to residents in care Facility is not adequately staffed resulting in residents' needs not being met Facility has vermin
***The purpose of this amendment is to update the first allegation "Staff did not provide resident’s medication as prescribed" from Unsubstantiated to Substantiated, on the report dated 09/18/2024. This report is being created to include additional observations/record reviews, one additional (1) deficiency and to correct the Record reviews have revealed that the facility has sent their infection control paperwork to CCLD on 04/11/2021, which verifies that the facility is aware of infectious bacteria and diseases and how to control those infections. CCLD observed appropriate hand sanitization devices throughout the facility and in common areas. Based on CCLD observations, interviews conducted and record review, the preponderance of evidence standard has not been met. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred. Therefore, the above allegation has been Unsubstantiated. Allegation #4: “Staff inappropriately speaks to resident in care.” It has been alleged that staff speak disrespectfully to residents in care. Interviews revealed that three (3) staff (S1-S3) and three (3) out of five (5) residents (R2, R4-R5) have denied that the allegation has taken place. Record reviews have revealed that all staff have completed required cultural competency and resident rights sections during their initial training, 02/05/2021. All staff have continued to be trained on the same sections, during their required yearly training, conducted on 01/19/2024. Based on record reviews and interviews conducted, the preponderance of evidence standard has not been met. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred. Therefore, the above allegation has been Unsubstantiated. Allegation #7: “Staff do not allow residents to have private phone calls.” It has been alleged that staff eavesdrop on residents’ conversation. Interviews revealed that three (3) staff (S1-S3) and three (3) out of five (5) residents (R2, R4-R5) have denied that the allegation has taken place. Record reviews have revealed that all staff have completed required resident rights sections, which include residents' right "to have reasonable access to telephones, to both make and receive confidential calls", during their initial training, 02/05/2021. All staff have continued to be trained on the same sections, during their required yearly training, conducted on 01/19/2024. Based on record reviews and interviews conducted, the preponderance of evidence standard has not been met. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred. Therefore, the above allegation has been Unsubstantiated. Allegation #8: Staff did not safeguard resident’s belongings.” It has been alleged that one resident’s personal belongings have been taken. Interviews revealed that three (3) staff (S1-S3) and three (3) out of five (5) residents (R2, R4-R5) have denied that the allegation has taken place. Report continues, see LIC9099C. Record reviews have revealed that all staff have completed residents rights sections, during their initial training, 02/05/2021. The section has covered "Every facility shall take appropriate measures to safeguard residents' cash resources, personal property and valuables which have been entrusted to the licensee or facility staff". The licensee shall give the residents receipts for all such articles or cash resources. All staff have continued to be trained on the same sections, during their required yearly training, conducted on 01/19/2024. Based on record reviews and interviews conducted, the preponderance of evidence standard has not been met. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred. Therefore, the above allegation has been Unsubstantiated. An exit interview was held with Steven Gradney, Administrator (S2), and a copy of this report has been provided. The investigation revealed the following: Allegation #1: Staff did not provide resident’s medication as prescribed. It has been alleged that staff did not consistently assist giving residents' medication, as prescribed by the resident's Dr.'s orders. Interviews have revealed that three staff (3) and four (4) residents have denied the allegation has taken place, while one (1) resident agreed with the allegation. Record Reviews of the Medication Administration Record (MAR) of June through September 18th, 2024 was conducted. The MAR indicates that R1 had not received one of their medications (M1) between the dates 09/01/2024 - 09/17/2024. Based on CCLD staff’s record reviews and interviews conducted, the preponderance of evidence standard has been met. Therefore, the above allegation is found to be substantiated. California Code of Regulations, Title 22, Division six (6), is being cited. Please see the attached LIC 9099D. Allegation #2: Facility is not adequately staffed resulting in residents' needs not being met. The details of the complaint alleged the facility is not adequately staffed, and the result is that resident’s needs are not being met. Information provided as follows; there is no present staff at the facility at night, and that resident #1 (R1) is left in soiled diapers until the following morning. On 09/18/24, between 09:38 am – 10:15 am, CCLD staff interviewed (1) out of (1) House Manager staff #1 (S1). (S1) claimed that two residents are incontinent and require continuous bed care. (S1) confirmed that the facility does not have an awake staff. The facility has staff scheduled Sunday-Saturday 07:00 am – 07:00 pm. (S1) claimed there is no staff for care and supervision after 07:00 pm – 07:00 am. (R1-R2) are left with no assistance and (S1) admitted they are left in soiled diapers throughout the evening through early morning. On 09/18/24, between 10:50 am – 11:30 am, CCLD staff interviewed (2) out of (5) residents #1-#5. (R1-R2) confirmed that they were incontinent and required assistance with diaper changes after 07:00 pm through 07:00 am. (R3-R5) are independent and do not require continuous bed care. On 09/18/24, between 01:40 pm – 01:50 pm, CCLD staff interviewed home health aide for (R2), witness #1 (W1). (W1) confirmed that (R2) is on home health three days a week. (R2) is incontinent and requires repositioning every two hours. (W1) communicated that (R2) is being treated for wounds and has a wound care plan in place. (R2) is currently diagnosed with a Stage 2 pressure injury in the buttocks area. As a result of the CCLD staff reviewing service records for (R1-R2), service records confirmed (R1-R2) according to the Physician’s Report LIC 602A (dated: 12/06/22 and 03/08/24) are both non-ambulatory -and-required-continuous-bed-care-and-required-assistance-with toileting. (R1) is bladder and bowel impaired, while (R2) is only bladder impaired. Report continues, see LIC9099C. A review of Personnel Report LIC 500 (dated: 09/12/24) verified no staff scheduled after 07:00 pm through 07:00 am. From 5:00PM TO 5:06PM LPA and S2 held a conversation, where S2 verified that there are two (2) staff who reside at the facility, overnight. Additionally that the staff present at the facility are able to assist residents as needed. Based on CCLD staff’s record reviews and interviews conducted, the preponderance of evidence standard has been met. Therefore, the above allegation is found to be substantiated. California Code of Regulations, Title 22, Division six (6), is being cited. Please see the attached LIC 9099D. Allegation #5: Staff do not provide a good quality of food to residents in care. The details of the complaint alleged the facility does not provide a good quality of food to residents. Information provided expressed concern about the quality of food due to the presence of vermin in the facility. On 09/18/24, between 09:38 am – 10:15 am, CCLD staff interviewed (2) out of (2) staff, House Manager and administrator (S1-S2). Both S1 and S2 admitted there has been evidence of vermin in the facility and that pest control service plan with Terminix will be continued. (S1) claimed although there has been evident presence of vermin in the facility, there has been no evidence of vermin contamination of food served to residents in the facility. On 09/18/24, between 10:20 am – 10:50 am, CCLD staff inspected the kitchen pantry and refrigerator. CCLD did not observe any evidence of vermin in the kitchen or food prep area. CCLD observed opened bottles/jars stored in the pantry cabinet: (2) ranch dressing(s), (1) honey mustard dressing, (3) barbecue sauces, (1) ketchup, and (1) sweet and sour sauce. These condiments were not stored properly and should be refrigerated for quality. CCLD observed (2) opened/unsealed bags of pasta and (1) sliced mango in the refrigerator, not stored in an airtight container to preserve its quality. Based on CCLD staff’s record reviews and interviews conducted, the preponderance of evidence standard has been met. Therefore, the above allegation is found to be substantiated. California Code of Regulations, Title 22, Division six (6), is being cited. Please see the attached LIC 9099D. Allegation: #6: Facility has vermin. The details of the complaint alleged the facility has vermin. Information provided claimed there is a presence of mice in the facility and there has been a lack of action taken to address this issue. On 09/18/24, between 09:38 am – 10:15 am, CCLD staff interviewed (2) out of (2) House Manager and administrator (S1-S2). Both admitted there has been evidence of vermin in the facility and that pest control service plan with Terminix will remain in place. (S1) stated the last pest control service was on 08/06/24, which verified the facility has not received any pest control services within the past six (6) weeks. (S1) stated the Terminix pest control service plan is conducted monthly. (S2) claimed that mouse glue board traps are used throughout the facility to tackle this issue. (S2) claimed that facility staff will be more vigilant to ensure screen doors and windows will remain shut and that all screens are in good repair. Report continues, see LIC9099C. As a result of the LPA's observations, LPA Dabuet reviewing service records for Terminix Pest Control, it revealed the facility has a regular service, and the most recent service was on 08/06/24, treated for the kitchen and exterior perimeter. Based on the gathered information, there is sufficient evidence to support the allegation mentioned above. There has been three (3) deficiencies cited during today's visit, please see LIC9099D. An exit interview was held with Steven Gradney, Administrator (S2), and a copy of the facilities' appeal rights, deficiencies (LIC9099D) and this report have been provided.the state’s words, verbatim · CDSS document, Sep 18, 2024 · control 11-AS-20240909102306
From the deficiency page — Deficiency type: Type B · Section cited: CCR 87411(a) · Plan of correction due date: Oct 2, 2024
87411 Personnel Requirements - General (a) Facility personnell...shall be sufficient in numbers...to provide the services...to meet resident needs. Additional staff... employed...to perform...maintenance...and grounds. This regulation has not been met as evidenced by: Based on CCLD staff's observation and record reviews, the licensee did not ensure sufficient staff were present at the facility overnight which poses a potential health, safety, or personal rights risk to residents in care.the state’s words, verbatim · CDSS document, Sep 18, 2024
Plan of correction: CCLD staff and Administrator, Steven Gradney (S2), have spoken and have agreed that the administrator/licensee will hire an overnight staff in order to attend to residents' needs while in care. S2 will send an updated LIC500 to LPA Leon, via email, at MARIO.LEON@DSS.CA.GOV
From the deficiency page — Deficiency type: Type B · Section cited: CCR 87303(a) · Plan of correction due date: Oct 15, 2024
87303 - Maintenance and Operation (a)The facility shall be clean, safe, sanitary and in good repair at all times. This regulation has not been met as evidenced by: Based on observation, interviews, and record reviews, the licensee did not ensure the facility was clean, safe and sanitary. Licensee did not ensure the facility was serviced for vermin 6 weeks which poses a potential health, safety, or personal rights risk to residents in care.the state’s words, verbatim · CDSS document, Sep 18, 2024
Plan of correction: LPA's and Administrator, Steven Gradney (S2), have spoken and have agreed that the administrator/licensee will submit updated reports on the status of the vermin control to LPA Leon, via email, at MARIO.LEON@DSS.CA.GOV
From the deficiency page — Deficiency type: Type B · Section cited: CCR 87555(b)(8)(23) · Plan of correction due date: Sep 18, 2024
87555 - General Food Service Requirements (b) ...food...requirements shall apply: (8) All food shall be of good quality...(23)...readily perishable foods or beverages...growth of micro-organisms which can cause food infections... appropriate temperature. This has not been met as evidenced by: Based on CCLD Staff observations, the licensee did not store condiments in it's appropriate temperature and cut fruit left in the refrigerator while not properly stored in a sealed compartment which poses a potential health, safety, or personal rights risk to residents in care.the state’s words, verbatim · CDSS document, Sep 18, 2024
Plan of correction: CCLD and Steven Gradney, Administrator (S2), have agreed that all food items are to be handled and stored appropriately to preserve the best nutritional value. Administrator has agreed to discard the condiments and will ensure that food will follow nutritional guidelines, as suggested.
From the deficiency page — Deficiency type: Type B · Section cited: CCR 87465(a)(4) · Plan of correction due date: Sep 18, 2024
87465 - Incidental Medical and Dental Care. (a) A plan for incidental medical and dental care shall be developed...by each facility. The plan...by obtaining such care...by compliance with the following: (4) The licensee shall assist residents with self-administered medications as needed. This has not been met as evidenced by: CCLD Staff reviewed MAR of R1 and observed no record of admission of a medication, between the dates of 09/01/24 - 09/18/24, as ordered by R1's Dr., which poses a potential health, safety, or personal rights risk to residents in care.the state’s words, verbatim · CDSS document, Sep 18, 2024
Plan of correction: CCLD and Steven Gradney, Administrator (S2), have agreed that an in-staff training on medication managment will be conducted with all staff working or residing at the facility. S2 has also agreed for all staff who are assisting residents with their medication to agree, and sign, that Dr.'s orders will be consistently met moving forward.
Feb 28, 2024Facility evaluation reportReport on file
Type of visit: Required - 1 Year
On 2/28/2024, Licensing Program Analysts (LPA) Darneisha Cross and Alfonso Iniguez conducted an unannounced annual required visit using the CARE Inspection Tool. LPA met with Gloria Somintac / House Manager. LPA explained the purpose of today’s visit. The facility is licensed to serve (6) residents ages 60 and above. Of which (6) may be non-ambulatory and (1) Bedridden. Approved hospice waiver for (6). The facility is a single-story structure located in a residential neighborhood. It consists of (5) bedrooms, (2) full bathrooms, shaded back yard, front yard, laundry room in the attached garage. LPAs toured the physical plant with staff. There were no bodies of water or obstructions on the premises. A total of (5) rooms were inspected. Beds and bedding supplies were in good condition, adequate lighting was provided, and storage for the resident’s personal belongings was observed. Bathrooms were found to be within Title 22 regulations and were operational. LPA inspected the carbon monoxide detectors combo were in operable conditions. The water temperature measured: Kitchen 114.6°F, Bathroom #1:109.6°F. Evaluation Report Continues LIC 809-C LPA Iniguez observed the facility to be clean, sanitary, and appropriately furnished at the time of the visit. Storage areas for personal hygiene, cleaning agent found unlocked underneath kitchen sink, sharps objects were stored and not accessible to residents. The kitchen was inspected and there is sufficient perishable and non-perishable food available maintained properly. All fire extinguishers were charged and were operable. A review of (3) residents' service files, (3) staff personnel files were checked. (3) Medication Administration Records (MAR) were reviewed no discrepancies were found. First AID kit was checked. Last fire disaster drill was on:2/8/2024. LPA observed the facility's infection control practices. Liability insurance will be emailed to LPA. Facility Annual Fees Current. Deficiency cited under California Code of Regulations, Title 22, Division 6, Chapter 8. See details below: -Missing SPV form for R#1, R#2 and R#3 -Missing medical assessment for R#1 and R#3 -Missing TB test for R#2 and R#3. -Missing Personal rights for R#3. -Trash can with no cover. -Unlocked ckeaning agent underneath kitchen sink An exit interview was conducted, and a copy of the Facility Evaluation Report was provided to Gloria Somintac /House Manager.the state’s words, verbatim · CDSS document, Feb 28, 2024
What the state’s words mean
CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗
Who holds the licence
Senior Manor Care, Inc., licensed since 2019, operates 2 licensed homes in California. Running more than one home is common and is neither good nor bad on its own.
- Senior Manor Care II · Rancho Palos Verdes
Life here
Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.
The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.
Before you call
Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.
- What is included in the monthly rate, and what costs extra?
- Who is awake overnight, and how do residents ask for help?
- Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
- What could change whether someone can stay here?
- Can we see a bedroom and share a meal during a visit?
Other homes nearby
The nearest licensed homes in Los Angeles County, closest first. Every listed home appears on the same terms.
Pv Living
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Velez Care Home
Rancho Palos Verdes · Small home · 0.1 mi away
$7,000 a month to start · Listed by the home
Tlc Guest Home II
Rancho Palos Verdes · Small home · 0.3 mi away
$5,500 a month to start · Listed by the home
Emerald Isle Assisted Living #2
Rancho Palos Verdes · Small home · 0.3 mi away
$4,800 a month to start · Covelight estimate
Home of the Amazing
Rancho Palos Verdes · Small home · 0.4 mi away
$6,000 a month to start · Listed by the home
Aunt Mona's Care Home
Rancho Palos Verdes · Small home · 0.4 mi away
$5,450 a month to start · Covelight estimate