Skip to main content
CovelightCare
  • Start your search

    • MapExplore homes by area and what matters to you.
    • Directory
    • Guided search
    • Medi-Cal care homes

    Take a closer look

    • Check a home
    • Compare homes
    • Ask homes for me
  • Step by step

    • All care guidesEvery guide, in the order you’ll need them.
    • 1Step 1: Learn the kinds of care homes
    • 2Step 2: Ways to pay for care
    • 3Step 3: Find homes and check them
    • 4Step 4: Visit, and get the papers before you sign
    • 5Step 5: Move in
    • 6Step 6: The first months, and your rights

    Start with a question

    • Who pays for a care home?
    • Does Medi-Cal pay for a care home?
    • Board and care or assisted living?
    • Leaving the hospital soon?
    • Can a care home make someone leave?
    • Print a visit checklist
    • Check a home’s license
  • Professional tools

    • All professional tools
    • Discharge planning
    • Care management
    • Fiduciaries
    • Elder-law attorneys
    • Public-record worklist

    Care home operators

    • Manage your home’s profileYour home’s information and family inquiries.
    • Claim a home
    • Operator sign in
  • Get to know Covelight

    • How we work
    • Our data & sources
    • What’s new
    • Suggest a correction
    • Contact us
Saved homesGuided search
  • Start your search

    • MapExplore homes by area and what matters to you.
    • Directory
    • Guided search
    • Medi-Cal care homes

    Take a closer look

    • Check a home
    • Compare homes
    • Ask homes for me
  • Step by step

    • All care guidesEvery guide, in the order you’ll need them.
    • 1Step 1: Learn the kinds of care homes
    • 2Step 2: Ways to pay for care
    • 3Step 3: Find homes and check them
    • 4Step 4: Visit, and get the papers before you sign
    • 5Step 5: Move in
    • 6Step 6: The first months, and your rights

    Start with a question

    • Who pays for a care home?
    • Does Medi-Cal pay for a care home?
    • Board and care or assisted living?
    • Leaving the hospital soon?
    • Can a care home make someone leave?
    • Print a visit checklist
    • Check a home’s license
  • Professional tools

    • All professional tools
    • Discharge planning
    • Care management
    • Fiduciaries
    • Elder-law attorneys
    • Public-record worklist

    Care home operators

    • Manage your home’s profileYour home’s information and family inquiries.
    • Claim a home
    • Operator sign in
  • Get to know Covelight

    • How we work
    • Our data & sources
    • What’s new
    • Suggest a correction
    • Contact us
Guided search
Tiffany's Board & CareLicense #197801943 · Covelight Care
Covelight CareTiffany's Board & CareLicense #197801943 · 12326 Whitley Avenue, Whittier, CA · (562) 692-5877Record printed from covelightcare.com — data as of the dates shown on each item.
Home/California/Los Angeles County/Whittier/Tiffany's Board & Care
Map · 12326 Whitley Avenue

© Protomaps © OpenStreetMap

Estimated starting rate$4,600/mo

Covelight estimate · likely $3,750–$5,700 · See costs

Check availability

Request a tour

More days
  • AskThe cost, or your own question
  • (562) 692-5877

    From the state licensing record · October 26, 2026

Free for families. A home gets your number only if you say yes.

TB

Call Tiffany's Board & Care

Whittier · Licensed for 6

(562) 692-5877

From the state licensing record · October 26, 2026

or

Let us do the legwork

  • We ask about availability, price and the care you describe.
  • If it’s a fit, you choose whether they call you. Either way, you get every answer.
Check availabilityFree

Small home · Licensed for 6 · Whittier

Tiffany's Board & Care

12326 Whitley Avenue, Whittier, CA 90601 · Licensed since 1998

  • Overview
  • Care
  • Costs
  • Daily life
  • Location
  • State record

Tiffany's Board & Care

Overview

Estimated starting rate

$4,600 a month

Covelight estimate · likely $3,750–$5,700 See costs

No openings reported

  • Approved by the state: Wheelchair · Dementia · Hospice · BedriddenState licensing record · October 26, 2026
  • Licensed for 6: a small care homeThe state license record

Ask this home

Check availability

Request a tour

More days
  • AskThe cost, or your own question

Free for families. A home gets your number only if you say yes.

Care and support

  • Wheelchair
  • Dementia
  • Hospiceup to 1 resident
  • Bedridden

Approved by the state · State licensing record · October 26, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
FACILITY IS LICENSED TO SERVE CLIENTS AGE OF 60 AND OVER. FACILITY IS CLEARED FOR 6 AMBULATORY OR NON-AMBULATORY RESIDENTS. BEDRIDDEN FIRE CLEARANCE APPROVED FOR BEDROOM #3. HOSPICE WAIVER GRANTED FOR 1 RESIDENT.

983 - RCFE / DEMENTIA

CDSS record, verbatim · October 26, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 1 — care may continue at the end of life

    State licensing record · October 26, 2026

  • If memory loss develops

    Dementia-care designation on file

    State licensing record · October 26, 2026

We’ll ask for you. Not on file for Tiffany's Board & Care: two-person transfers or a lift, who is awake overnight and help with medicines. When we check availability, we ask about these too.

Check availability

What it costs here

Covelight estimate

$4,600a month to start

Likely $3,750–$5,700

From 24 nearby homes that publish rates · this home’s rate is not on file

Monthly cost breakdownWith a shared room and basic help · room, care and fees$4,600likely a month
Room
Daily care
Sharing the room
  • Starting monthly rate$4,600likely $3,750–$5,700

    Covelight’s estimate starts from the rates 24 small homes within 9 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (44 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,500one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,500 (133 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $3,750–$5,900
$4,600
First monthWith a one-time move-in fee · likely $4,450–$9,100
$7,100
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated October 1, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
If the money runs out, what Medi-Cal covers
Rates at nearby homes24 nearby homes publish starting rates of $3,000 to $8,500

$3,000$8,500

EstimateLikely rangeA nearby home’s published starting rate

24 homes like this within 9 miles publish starting rates mostly between $4,000–$6,500.

  • Monaco Crest Guest HomeHacienda Heights · 3.4 mi · Small home
    $4,000Listed on A Place for Mom · seen September 9, 2026
  • Home Sweet HomeHacienda Heights · 4.3 mi · Small home
    $5,000Listed on A Place for Mom · seen September 9, 2026
  • Grandridge Residential CareMonterey Park · 6.1 mi · Small home
    $6,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Kingdom WorksLa Mirada · 6.1 mi · Small home
    $5,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Turning Point Quality CareLa Mirada · 6.2 mi · Small home
    $5,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Active Care HomeWest Covina · 6.5 mi · Small home
    $6,500Listed on Seniorly · assisted living private room · seen September 9, 2026
  • Care Marstel 1La Habra · 6.6 mi · Small home
    $3,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Chalet Terrace Senior LivingMonterey Park · 7.0 mi · Small home
    $6,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Anl Facility HomeNorwalk · 7.0 mi · Small home
    $4,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Whittier CottageLa Habra · 7.1 mi · Small home
    $4,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Alondra Guest ManorLa Mirada · 7.5 mi · Small home
    $4,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Cerritos Villa 1Cerritos · 7.6 mi · Small home
    $4,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Placerville Home CareLa Habra · 7.8 mi · Small home
    $4,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • European Christian HomeBellflower · 7.9 mi · Small home
    $4,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Grant Serenity on CharlotteSan Gabriel · 7.9 mi · Small home
    $8,000Listed on Seniorly · assisted living private room · seen September 9, 2026
  • Las Estancias Assisted CareBrea · 8.1 mi · Small home
    $5,600Listed on Seniorly · assisted living · seen September 9, 2026
  • Trinity Hills Estates - WalnutArcadia · 8.4 mi · Small home
    $8,500Listed on Seniorly · assisted living private room · seen September 9, 2026
  • Las Palmas Home CareFullerton · 8.5 mi · Small home
    $7,000Listed on Seniorly · assisted living private room · seen September 9, 2026
  • Vine ResidenceWest Covina · 8.6 mi · Small home
    $5,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Inspired Elderly Care LivingWest Covina · 8.6 mi · Small home
    $4,650Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Sunny Ridge Manor HomeFullerton · 8.7 mi · Small home
    $4,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Assisted Living & Wellness - HollyArcadia · 8.7 mi · Small home
    $6,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Arc Facility at Camino 2Fullerton · 8.8 mi · Small home
    $3,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Rose Valley ArcadiaArcadia · 8.8 mi · Small home
    $8,000Listed on Seniorly · assisted living private room · seen September 9, 2026
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 24 small homes within 9 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time move-in fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

Ask for the price

An estimate for planning, not a quote. A home sets the price after hearing about the care needed.

Daily life

Daily life here is not on file yet. Most small homes haven’t published it, and that says nothing about the home.

The best way to see it is a visit.

Request a tour

Where it is

12326 Whitley Avenue, Whittier, CA 90601Address from the public record · October 26, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

  1. 1PIH Health Whittier HospitalHospital · General acute care, on the state’s list1.6 mi

Straight-line distances; check the drive or the walk. Hospital: the nearest general acute care hospital on the state’s list (CDPH, September 16, 2026).

Open directions ↗

The state record

California inspects every licensed home and publishes what it found. A citation does not make a home unsafe, and an empty file does not make a home good.

CDSS public record, read October 26, 2026 · License #197801943 · See the state’s own record ↗

The last 36 months — 8 of 15 documents

Complaint outcomes in these 36 months, in the state’s words: 2 “Substantiated” and 2 “Unsubstantiated”.

20261 state visit · 1 document

Feb 19, 2026Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Cynthia Chan conducted the unannounced annual inspection. LPA met with the administrator, Flordeliza Sasada, and explained the purpose of the visit. The facility is licensed for six (6) residents, ages 60 and over, of which six (6) may be non-ambulatory and one (1) bedridden approved for bedroom #3. There is a hospice waiver approved for (1) resident. LPA inspected the facility using the Compliance and Regulatory Enforcement (CARE) tools. The facility has 4 bedrooms (3 shared resident bedrooms, 1 staff room), 2 bathrooms, living room, dining room, kitchen, and detached garage. The backyard has a covered area with tables and chairs. The swimming pool is surrounded by a fence. There are no items obstructing the walkways. Smoke and carbon monoxide combo detectors are connected to the fire department. Facility has fire sprinklers. LPA observed sufficient food supplies of perishable and nonperishable. Knives and cleaning solutions are locked and inaccessible to the residents. The hot water temperature is measured within the required range of 105-120 degrees F. LPA reviewed (3) personnel files. Administrator's certificate expires on 1/31/28. Staff are receiving training and has current CPR certificates. LPA reviewed five (5) resident files, and the files contain the physician's report and TB test results or chest xray, consent forms, admission agreement, and resident rights. The medication are centrally stored and administering to residents as prescribed. The current Emergency Disaster Plan is in place. LPA issued technical violations for disaster drills, staff training, and resident reappraisals. No deficiencies issued today. An exit interview was held and a copy of this report, along with appeal rights, was given to the administrator.the state’s words, verbatim · CDSS document, Feb 19, 2026

The state marks this report as 6 pages; the online copy we transcribed has 2. You can request the full file from the county licensing office.

20251 state visit · 1 document

Apr 1, 2025Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analysts (LPA) Jose Villalobos conducted an unannounced Required- 1 year visit using the full Care Compliance and Regulatory Enforcement (CARE) Tools. The purpose of the visit was explained to Administrator Flordeliza Sasada. The following12 (CARE) tool domains were utilized during the inspection: Infection Control: Infection control practices and Personal Protective Equipment (PPEs) were observed. COVID-19 screening is no longer in place. Facility has mitigation plan but will need to update into an infection control plan. Notice provided. Physical Plant/Environment Safety: The facility is located in a residential area which contains: Living room, kitchen, dining area, 4 Resident bedrooms, 2 bathrooms, laundry area and a detached garage. The interior and exterior physical plant was inspected. Exit doors are free of any obstruction and there are enclosed ponds in the backyard. Cleaning supplies and toxic substances are inaccessible. Water temperature readings measured within title 22 regulations. Operational Requirements: A current Plan of Operation observed. FACILITY IS CLEARED FOR 6 AMBULATORY OR NON-AMBULATORY RESIDENTS. BEDRIDDEN FIRE CLEARANCE APPROVED FOR BEDROOM #3. HOSPICE WAIVER GRANTED FOR 1 Continued on LIC 809-C Personnel Records - Staff Training: Administrator on file is current Staff have criminal background clearances. Four (4) staff files were reviewed. Staffing: Sufficient staff observed during visit Resident Records - Incident Reports: A total of four (4) resident files were reviewed. Required documents observed on file Resident Rights - Information Required postings observed Food Service: Sanitation practices and kitchen cleanliness was observed. Kitchen has utensils for clients to use and to store their meals No cleaning supplies stored near food Planned Activities: Sufficient space to accommodate both indoor and outdoor activities was observed. Incident Medical and Dental: First Aid Kid observed (4) of (4) Resident medications reviewed Disaster Preparedness: Emergency and Disaster Plan observed Residents with Special Health Needs: Currently (1) resident receiving home health services. Home health documents observed Inspection Tool was completed and no Title 22 deficiencies are being cited on todays visit. Exit interview conducted and a copy of this report was providedthe state’s words, verbatim · CDSS document, Apr 1, 2025

20244 state visits · 5 documents

Mar 22, 2024Complaint investigation reportSubstantiated

Allegation investigated: Resident sustained a stage 4 pressure injury while in care. Resident was diagnosed with sepsis and E-Coli. Staff did not seek medical attention to resident in a timely manner.

***This report serves as an amendment and supersedes the complaint investigation report dated 03/07/24. The purpose of the visit is to correct the deficiency page. The findings remain as Substantiated. *** On today visit, Licensing Program Analyst (LPA) Tao conducted a subsequent complaint visit met with staff#4, caregiver. The purpose of the visit was to correct the complaint deficiency cited on 03/07/24 for the Stage 4 pressure injury and to add the additional citation for neglect. On 09/12/22, Licensing Program Analyst (LPA) Tao conducted the initial complaint investigation for the allegations listed above. LPA Tao conducted a health and safety check and toured the facility with Licensee, Flordeliza Sasada. LPA observed the facility was clean and in good repair, had a minimum of one-week nonperishable foods and a minimum of two days of perishable foods, and had operable wash basins, showers/bathtubs, and toilets and LPA did not observe any immediate health and safety concerns. (-continued in LIC 9099C-) Substantiated ***This report serves as an amendment and supersedes the complaint investigation report dated 03/07/24. The purpose of the visit is to correct the deficiency page. The findings remain as Substantiated. *** On 11/18/22, a subsequent tele-visit was conducted by Investigator Brian Slatic, during the visit, Investigator Slatic interviewed staff from staff#1 (S1) to staff #4 (S4) which included Administrator/Licensee; interviewed resident’s representative (RR) from RP1 to RP3; interviewed local law enforcement (P1); obtained resident records from hospital and obtained records from local law enforcement. IB reviewed resident#1 (R1)’s facility file and any related documentation. On 03/07/24, LPA Tao conducted a subsequent visit to deliver findings. On 03/22/24, LPA Tao conducted another visit for the purpose to correct the complaint deficiency cited on 03/07/24 for the Stage 4 pressure injury and to add the additional citation for neglect. Regarding allegation: resident sustained a stage 4 pressure injury while in care. It was alleged that due to staff neglect, a resident had a stage 4 pressure injury on resident’s Sacro Coccyx area while in care. During the investigation, the department interviewed staff from S1 to S4, responsible party (RP) from RP1 to RP3, and Whittier Police Department. The department reviewed R1’s facility file and reviewed R1’s hospital records. Per interviews with staff, on 07/31/22, staff #1 observed R1’s buttock area was a little raw. On 08/02/22, staff #1 observed R1s sore opened up and R1’s responsible party was notified. On 08/04/22, staff #1 indicated R1’s coccyx area had skin peeling off and outer area was reddened and staff notified R1’s responsible party. On 08/05/22, staff reported R1’s pressure sore was equivalent to the size of a quarter coin. On the same day, R1 developed a severe fever of 100-degree Fahrenheit and staff notified R1’s responsible party. R1 was sent to hospital for observation and treatment. Upon admission to the hospital, R1 was diagnosed with a Stage 4 pressure ulcer. R1’s sore was as extremely large and required surgery. On 08/07/22, R1 had surgery at the hospital. Per R1s file review, on 7/31/22, R1 had redness on buttocks, however, the facility did not address or document R1’s pressure injuries on R1’s care plan and R1 had not been admitted to hospice or R1 had not undergone a hospice evaluation. The facility had contacted a hospice nurse to schedule an evaluation of R1, however, R1 was not evaluated by Hospice until around 08/06/22 or 08/07/22. Thus, R1 developed a prohibited health condition, a stage IV pressure injury to the Sacro-Coccyx area, which was unstageable. Therefore, staff retained R1 with a prohibited health condition and failed to ensure R1 pressure wound was treated by a licensed medical professional. (-continued in LIC 9099C-) ***This report serves as an amendment and supersedes the complaint investigation report dated 03/07/24. The purpose of the visit is to correct the deficiency page. The findings remain as Substantiated. *** Regarding allegation: resident was diagnosed with sepsis and E-Coli. It was alleged that R1 had sepsis and E-Coli while in care. The department reviewed R1’s hospital records. On 08/05/22, R1 was sent to for evaluation at a local hospital due to R1 being hot to the touch and having a fever. Upon admission to the hospital, R1’s medical records and lab results indicated R1 had severe sepsis and E coli. The facility staff were aware of R1’s mental and health decline over the past four days prior to the hospital admission. However, the staff did not seek and/or provide R1 with immediate medical assistance, despite R1 changes of condition. Therefore, staff failed to obtain medical treatment for R1 who upon admission to the hospital was diagnosed with Sepsis and E Coli. Regarding allegation: staff did not seek medical attention to resident in a timely manner. It was alleged that staff did not provide a resident with medical attention timely. The department interviewed staff. Per staff interviews, on 07/31/22, the facility staff were aware of R1 had was raw on R1’s buttock. On 08/02/22, the staff observed R1’s change of condition. Per staff, R1’s pressure wound/sore on Sacro-Coccyx was observed to be raw and the R1’s pressure wound had opened up. Staff notified R1’s family/authorized representative about the R1’s opened pressure wound/sore. R1 was scheduled to have a hospice evaluation on 08/06/22. However, on 08/05/22, R1 had a severe fever and R1’s wound on the Sacro Coccyx opened up. Staff reported R1’s sore to be equivalent to the size of a quarter coin. As mentioned above, R1 was hot to the touch and the facility staff noted R1’s fever. R1 was physically and mentally declining over the past four days. As a result, on 08/02/22, R1’s had a change of condition, on 08/05/22, R1 was sent to hospital for evaluation and treatment. Upon admission to the hospital, R1’s medical records indicated R1 had sepsis, E-Coli, and stage 4 pressure injury. Per R1’s record review, the R1’s pressure injury was around the size of a basketball and down to the bone. Therefore, staff were aware of R1’s changes of condition on 08/02/22, however, staff neglected to seek timely medical attention for R1 until 08/05/22, upon which R1 required surgery for R1’s pressure wound. (-continued in LIC 9099C-) ***This report serves as an amendment and supersedes the complaint investigation report dated 03/07/24. The purpose of the visit is to correct the deficiency page. The findings remain as Substantiated. *** Based on interviews conducted and documents reviewed, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 6, and Chapter 8), are being cited on the attached LIC 9099D. An immediate $500 civil penalty is being issued during today's visit due to the neglect/lack of care and supervision resulting in resident sustaining a stage IV pressure injuries. The licensee was informed that a civil penalty might be assessed based on the Health & Safety Code 1569.49(e) or (f), or 1548(e) or (f), or 1568.0822(e) or (f). Exit interview conducted with Staff#4. Appeal Rights was discussed and a copy was given during visitthe state’s words, verbatim · CDSS document, Mar 22, 2024 · control 28-AS-20220908154436

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87615(a)(1) · Plan of correction due date: Mar 25, 2024

(a) Persons who require health services for...shall not be admitted or retained in a residential care facility for the elderly:(1) Stage 3 and 4 pressure injuries. This requirement was not met as evidenced by: Based on record review & staff interviews, the licensee retained a resident with a prohibited health condition (Stage 4 pressure injury) who was not on hospice, which poses an immediate health, safety or personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Mar 22, 2024

Plan of correction: Licensee/ Administrator agrees to submit a written statement of how this deficiency will be corrected and prevented by the POC due date.

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87468.2(a)(8) · Plan of correction due date: Mar 25, 2024

(a)(8) …residents in privately operated residential care facilities for the elderly shall have all of the following personal rights:.. (8) To be free from neglect,… This requirement was not met as evidenced by: Based on record review & staff interviews, the licensee did not comply with the section cited above and provide care by medical professional to resident#1 who had stage 4 pressure injuries, sepsis and E-Coli which poses an immediate health, safety or personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Mar 22, 2024

Plan of correction: Licensee/ Administrator agrees (1) to conduct staff training on regulation 87468.2 and provide proper medical care to pressure injuries residents as required. (2) to submit a written statement of how this deficiency will be corrected by the POC due date.

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87465(a)(1) · Plan of correction due date: Mar 25, 2024

(a)(1) The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents. This requirement was not met by evidence of: Based on interviews and record reviews, Administrator failed to seek timely medical attention for resident#1 when resident sustained stage 4 pressure injuries, which poses an immediate health, safety or personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Mar 22, 2024

Plan of correction: Licensee/ Administrator agrees to conduct staff training on regulation 87465, provide proper medical care which includes pressure injuries for residents as required. Licensee agrees to submit a written statement of how this deficiency will be corrected by the POC due date. Additionally, Licensee will submit proof of staff training which includes staff signatures and dates by 4/5/24.

Mar 22, 2024Facility evaluation reportCase Management - OtherDeficiency page: Type B

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Tao conducted an unannounced case management visit during the complaint visit 28-AS-20220908154436. LPA met with staff#1 (S1) caregiver at the facility and spoke with Lynn Sasada, Administrator to discuss the purpose of the visit. The purpose of the visit was to check on the Health and Safety of the Residents and facility. LPA toured the physical plant of the facility and staff file reviews. LPA obtained a copy of the staff/resident roster. LPA reviewed resident#1 file and did not observe physician order for oxygen administration on file. Administrator explained R1’s physician report was taken by paramedic on 8/5/22 when resident was sent to hospital. Administrator said no R1’s physician order for oxygen administration or physician report was currently on file. Deficiencies of Health and Safety were observed per Title 22 Regulations Division 6 Chapter 8. Exit interview was conducted with staff and a copy of this report, LIC 809D, and appeal rights were provided.the state’s words, verbatim · CDSS document, Mar 22, 2024

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87618(b)(1) · Plan of correction due date: Mar 29, 2024

(b)(1)…licensee shall be responsible for...(1) monitoring of the resident's ongoing ability to operate the equipment in accordance with the physician's orders. This requirement was not met as evidenced by: Resident#1 did not have a physician order for oxygen administration on file. Based on file review, Administrator did not comply with the section cited above which poses a potential health, safety or personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Mar 22, 2024

Plan of correction: Administrator would obtain a physician order of oxygen administration for resident#1 or provide a statement explaining why Licensee could not obtain a physician order and how to prevent it from happening in the further. Due by POC due date.

Mar 14, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Facility did not notify resident's responsible party of a serious injury. Facility did not provide resident's records to responsible party.

Licensing Program Analyst (LPA) Angelica Rea conducted a subsequent visit in regard to the above allegations. **The purpose of the visit is to provide additional information not provided on the report dated 12/7/23**. LPA Rea met with Administrator, Flordeliza Sasada. Regarding the allegation that : Facility did not notify resident #1's responsible party of a serious injury. The invesitgation consisted of review of resident #1's file, including facility notes, and interview(s) with Administrator and Staff #1. Resident #1 is no longer residing at the facility, and was not interviewed. Administrator and Staff #1 stated that they were in constant communication with resident #1's responsible party, and provided copies of facility notes, and text messages to show that they did notify resident's responsible party of resident's injury. LPA Rea spoke to resident #1's responsible party on 12/18/23, who stated that she was not notified of resident #1's injury. However, the standard of proof has not been met because the preponderance of the evidence does not demonstrate the facility was in violation of Title 22 regulations and/or did not make a reasonable effort to communicate with the resident’s family member. Unsubstantiated Regarding the allegation that the facility did not provide resident #1's records to responsible party. The investigation consisted of review of resident #1's file, including facility notes, and interview(s) with Administrator and Staff #1. Resident #1 is no longer residing at the facility, and was not interviewed. LPA Rea spoke to Resident #1's responsible party on 12/18/23. Resident #1's reporting party stated that she personally didn't request any records from the facility. Administrator and Staff #1 stated that they provided resident #1's records to authorized parties who requested the records. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are UNSUBSTANTIATED. Exit interview was conducted with Ms. Sasada, and a copy of this report was provided.the state’s words, verbatim · CDSS document, Mar 14, 2024 · control 28-AS-20220830151900
Mar 7, 2024Complaint investigation reportSubstantiated

Allegation investigated: Resident sustained a stage 4 pressure injury while in care. Resident was diagnosed with sepsis and E-Coli. Staff did not seek medical attention to resident in a timely manner.

On today visit, Licensing Program Analyst (LPA) Tao conducted a subsequent complaint visit met with staff#4, caregiver. The purpose of the visit was to deliver complaint investigation findings and was discussed with Licensee, Tiffancy Sasada, over the phone. On 09/12/22, Licensing Program Analyst (LPA) Tao conducted the initial complaint investigation for the allegations listed above. LPA Tao conducted a health and safety check and toured the facility with Licensee, Flordeliza Sasada. LPA observed the facility was clean and in good repair, had a minimum of one-week nonperishable foods and a minimum of two days of perishable foods, and had operable wash basins, showers/bathtubs, and toilets and LPA did not observe any immediate health and safety concerns. (-continued in LIC 9099C-) Substantiated On 11/18/22, a subsequent tele-visit was conducted by Investigator Brian Slatic, during the visit, Investigator Slatic interviewed staff from staff#1 (S1) to staff #4 (S4) which included Administrator/Licensee; interviewed resident’s representative (RR) from RP1 to RP3; interviewed local law enforcement (P1); obtained resident records from hospital and obtained records from local law enforcement. IB reviewed resident#1 (R1)’s facility file and any related documentation. Regarding allegation: resident sustained a stage 4 pressure injury while in care. It was alleged that due to staff neglect, a resident had a stage 4 pressure injury on resident’s Sacro Coccyx area while in care. During the investigation, the department interviewed staff from S1 to S4, responsible party (RP) from RP1 to RP3, and Whittier Police Department. The department reviewed R1’s facility file and reviewed R1’s hospital records. Per interviews with staff, on 07/31/22, staff #1 observed R1’s buttock area was a little raw. On 08/02/22, staff #1 observed R1s sore opened up and R1’s responsible party was notified. On 08/04/22, staff #1 indicated R1’s coccyx area had skin peeling off and outer area was reddened and staff notified R1’s responsible party. On 08/05/22, staff reported R1’s pressure sore was equivalent to the size of a quarter coin. On the same day, R1 developed a severe fever of 100-degree Fahrenheit and staff notified R1’s responsible party. R1 was sent to hospital for observation and treatment. Upon admission to the hospital, R1 was diagnosed with a Stage 4 pressure ulcer. R1’s sore was as extremely large and required surgery. On 08/07/22, R1 had surgery at the hospital. Per R1s file review, on 7/31/22, R1 had redness on buttocks, however, the facility did not address or document R1’s pressure injuries on R1’s care plan and R1 had not been admitted to hospice or R1 had not undergone a hospice evaluation. The facility had contacted a hospice nurse to schedule an evaluation of R1, however, R1 was not evaluated by Hospice until around 08/06/22 or 08/07/22. Thus, R1 developed a prohibited health condition, a stage IV pressure injury to the Sacro-Coccyx area, which was unstageable. Therefore, staff retained R1 with a prohibited health condition and failed to ensure R1 pressure wound was treated by a licensed medical professional. Regarding allegation: resident was diagnosed with sepsis and E-Coli. It was alleged that R1 had sepsis and E-Coli while in care. The department reviewed R1’s hospital records. On 08/05/22, R1 was sent to for evaluation at a local hospital due to R1 being hot to the touch and having a fever. Upon admission to the hospital, R1’s medical records and lab results indicated R1 had severe sepsis and E coli. The facility staff were aware of R1’s mental and health decline over the past four days prior to the hospital admission. (-continued in LIC 9099C-) However, the staff did not seek and/or provide R1 with immediate medical assistance, despite R1 changes of condition. Therefore, staff failed to obtain medical treatment for R1 who upon admission to the hospital was diagnosed with Sepsis and E Coli. Regarding allegation: staff did not seek medical attention to resident in a timely manner. It was alleged that staff did not provide a resident with medical attention timely. The department interviewed staff. Per staff interviews, on 07/31/22, the facility staff were aware of R1 had was raw on R1’s buttock. On 08/02/22, the staff observed R1’s change of condition. Per staff, R1’s pressure wound/sore on Sacro-Coccyx was observed to be raw and the R1’s pressure wound had opened up. Staff notified R1’s family/authorized representative about the R1’s opened pressure wound/sore. R1 was scheduled to have a hospice evaluation on 08/06/22. However, on 08/05/22, R1 had a severe fever and R1’s wound on the Sacro Coccyx opened up. Staff reported R1’s sore to be equivalent to the size of a quarter coin. As mentioned above, R1 was hot to the touch and the facility staff noted R1’s fever. R1 was physically and mentally declining over the past four days. As a result, on 08/02/22, R1’s had a change of condition, on 08/05/22, R1 was sent to hospital for evaluation and treatment. Upon admission to the hospital, R1’s medical records indicated R1 had sepsis, E-Coli, and stage 4 pressure injury. Per R1’s record review, the R1’s pressure injury was around the size of a basketball and down to the bone. Therefore, staff were aware of R1’s changes of condition on 08/02/22, however, staff neglected to seek timely medical attention for R1 until 08/05/22, upon which R1 required surgery for R1’s pressure wound. Based on interviews conducted and documents reviewed, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 6, and Chapter 8), are being cited on the attached LIC 9099D. An immediate $500 civil penalty is being issued during today's visit due to the neglect/lack of care and supervision resulting in resident sustaining a stage IV pressure injuries, sepsis, and E-coli. The licensee was informed that a civil penalty might be assessed based on the Health & Safety Code 1569.49(e) or (f), or 1548(e) or (f), or 1568.0822(e) or (f). Exit interview conducted with Staff#4. Appeal Rights was discussed and a copy was given during visit.the state’s words, verbatim · CDSS document, Mar 7, 2024 · control 28-AS-20220908154436

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87631(a)(3)(B) · Plan of correction due date: Mar 8, 2024

Healing Wounds (a)(3)(B) All aspects of care performed by the medical professional and facility staff shall be documented in the resident's file. This requirement was not met as evidenced by: Based on record review & staff interviews, the licensee did not: (1) comply with the section cited above; (2) document or update resident#1's Plan of Care; (3) provide care by medical professional to resident#1 who had stage 4 pressure injuries, sepsis and E-Coli which poses an immediate health, safety or personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Mar 7, 2024

Plan of correction: Licensee/ Administrator agrees to conduct staff training on regulation 87631 and resident care plan. Licensee agrees to submit a written statement of how this deficiency will be corrected and prevented by the POC due date.

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87465(a)(1) · Plan of correction due date: Mar 8, 2024

Incidental Medical and Dental Care (a)(1) The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents. This requirement was not met by evidence of: Based on interviews and record reviews, Administrator failed to seek timely medical attention for resident#1 when resident sustained stage 4 pressure injuries, which poses an immediate health, safety or personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Mar 7, 2024

Plan of correction: Licensee/ Administrator agrees to conduct staff training on regulation 87465, provide proper medical care which includes pressure injuries for residents as required. Licensee agrees to submit a written statement of how this deficiency will be corrected by the POC due date. Additionally, Licensee will submit proof of staff training which includes staff signatures and dates by a week after the POC due date.

Feb 13, 2024Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analysts (LPA) Jose Villalobos conducted an unannounced Required- 1 year visit using the full Care Compliance and Regulatory Enforcement (CARE) Tools. The purpose of the visit was explained to Administrator Flordeliza Sasada. The following12 (CARE) tool domains were utilized during the inspection: Infection Control: Infection control practices and Personal Protective Equipment (PPEs) were observed. COVID-19 screening is no longer in place. An Infection Control Plan was not observed but requested Physical Plant/Environment Safety: The facility is located in a residential area which contains: Living room, kitchen, dining area, 4 Resident bedrooms, 2 bathrooms, laundry area and a detached garage. The interior and exterior physical plant was inspected. Exit doors are free of any obstruction and there are enclosed ponds in the backyard. Cleaning supplies and toxic substances are inaccessible. Water temperature readings measured within title 22 regulations. Operational Requirements: A current Plan of Operation observed. FACILITY IS CLEARED FOR 6 AMBULATORY OR NON-AMBULATORY RESIDENTS. BEDRIDDEN FIRE CLEARANCE APPROVED FOR BEDROOM #3. HOSPICE WAIVER GRANTED FOR 1 Personnel Records - Staff Training: Administrator on file is current Staff have criminal background clearances. Four (4) staff files were reviewed. Continued on LIC 809-C Staffing: Sufficient staff observed during visit Resident Records - Incident Reports: A total of six (6) resident files were reviewed. Required documents observed on file Resident Rights - Information Required postings observed Food Service: Sanitation practices and kitchen cleanliness was observed. Kitchen has utensils for clients to use and to store their meals No cleaning supplies stored near food Planned Activities: Sufficient space to accommodate both indoor and outdoor activities was observed. Incident Medical and Dental: First Aid Kid observed (6) of (6) Resident medications reviewed Disaster Preparedness: Emergency and Disaster Plan observed Residents with Special Health Needs: Currently (1) resident receiving hospice services. Hospice care plans observed Inspection Tool was completed and no Title 22 deficiencies are being cited on todays visit. Exit interview conducted and a copy of this report was providedthe state’s words, verbatim · CDSS document, Feb 13, 2024

20231 state visit · 1 document

Dec 7, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Facility did not notify resident's responsible party of a serious injury. Facility did not provide resident's records to responsible party.

Licensing Program Analyst (LPA) Angelica Rea conducted another visit to deliver the final results of the investigation. LPA met with Administrator, Flordeliza Sasada who assisted with today's visit. Regarding the allegation that : Facility did not notify resident #1's responsible party of a serious injury. The invesitgation consisted of review of resident #1's file, including facility notes, and interview(s) with Administrator and Staff #1. Resident #1 is no longer residing at the facility, and was not interviewed. Attempts were made to interview resident #1's responsible party. However, LPA was unable to interview resident #1's responsible party. Administrator and Staff #1 stated that they were in constant communication with resident #1's responsible party, and provided facility notes, and text messages to show that they did notify resident's responsible party of resident's injury. Regarding the allegation that the Facility did not provide resident #1's records to responsible party. The invesitgation consisted of review of resident #1's file, including facility notes, and interview(s) with Administrator and Staff #1. Resident #1 is no longer residing at the facility, and was not interviewed. Unsubstantiated Attempts were made to interview resident #1's responsible party. However, LPA was unable to interview resident #1's responsible party. Administrator and Staff #1 stated that they provided resident #1's records to resident #1's responsible party. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are UNSUBSTANTIATED. Exit interview was conducted with Ms. Sasada, and a copy of this report was provided.the state’s words, verbatim · CDSS document, Dec 7, 2023 · control 28-AS-20220830151900
Earlier years2022 to 2023 · 7 documents

20232 state visits · 3 documents

Aug 29, 2023Complaint investigation reportSubstantiated

Allegation investigated: Facility did not meet resident's needs while in care.

****This report supersedes the original report dated 10/19/2022. The report is being superseded to change the findings of the above listed allegation from Unsubstantiated to Substantiated. Additional information was obtained during the course of the investigation such as interviews and supportive documentation to support the change in findings.***** Licensing Program Analyst (LPA) Bennette Pena conducted an unannounced subsequent complaint visit to deliver the new findings to the above allegation. LPA met with the Administrator, Flordeliza Sasada and explained the purpose of today's visit. During the initial visit on 8/15/2022 conducted by LPA Bonnie Tao, the investigation consisted of the following: interviewed staff from staff#1 to staff#6, interviewed residents from resident#2 to resident #6 and reviewed records. LPA obtained copies of resident roster, staff roster, resident#1 files, and incident report. During the subsequent visit on 10/19/2022, LPA Pena interviewed Resident #4 (R4), re-interviewed S1-2 and reviewed R1’s appraisal needs and services plan, resident appraisal, MARs (June-Aug 2022) and incident reports for July-Aug 2022. LPA called RP (11:06am), left a voicemail message requesting a call back. During today’s visit, LPA delivered the amended and superseded reports with the new findings, as well as cited deficiency. *****CONTINUED ON LIC9099-C***** Substantiated The investigation revealed the following: In regards to the allegation " Facility did not meet resident's needs while in care", it is alleged that "Staff called emergency medical services because of R1’s medical condition and medical staff determined that R1’s condition was poor and appeared neglected." A total of six (6) staff were interviewed and all denied the allegation and stated that staff have been providing care and assistance to R1. R1 resided at the facility from July 3, 2021, until Aug 5, 2022, and needed total assistance with mobility and transfers. S1 stated that R1’s health condition was declining since mid-June of 2022. On 7/20/22, S2 stated that R1 may have suffered a suspected “mini stroke” or TIA but did not call 911 because V1 discouraged her. S2 indicated that R1’s pressure injury opened on 08/02/22 an informed V1. However facility staff did not seek medical attention for R1 at this time even though R1’s condition was declining. S1 informed V1 that R1 may need to go on hospice for more care. On 8/05/2022, tele health appointment with R1’s primary physician with regards to hospice care was conducted and follow up evaluation was scheduled for Sat. 8/6/22 or Sun. 8/7/22. However, on 8/05/2022, S2 noticed that R1 had a temperature and had difficulty breathing. S2 stated that she called and asked V1’s permission to call 911 for R1 who hesitated at first but later agreed. S2 stated that Paramedics and Fire fighters took R1 to the Hospital. 3 days had passed before facility staff seeked medical attention for R1. During interviews, facility staff indicated that they would seek approval from V1 before medical attention for R1 was obtained. LPA’s review of the progress notes indicated that V1 was in regular communication with the facility. 5 out of 5 residents interviewed all denied the allegation and stated that staff take care of their needs. LPA was not able to interview R1 because she never returned to the facility after hospitalization on 8/05/2022 and later passed away in January 2023. Based on LPA’s observations, interviews, and record reviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Exit interview was conducted and deficiency was cited. A copy of this report was provided to the Administrator Flordeliza Sasada along with the Appeals Rights.the state’s words, verbatim · CDSS document, Aug 29, 2023 · control 28-AS-20220808143000

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87465(g) · Plan of correction due date: Aug 30, 2023

87465 Incidental Medical and Dental Care..(g) The licensee shall immediately telephone 9-1-1 if an injury..imminent threat to a resident’s health..an apparent life-threatening medical crisis except as specified in Sections 87469(c)(2), (c)(3), or (c)(4). This requirement was not met as evidenced by: Based on the interview conducted, Licensee noticed R1’s change of health condition in mid-June 2022 and on 07/20/23, licensee suspected that R1 had a mini stroke or TIA. However, Licensee didn’t call 911 until 08/05/23 when R1’s pressure injury opened.the state’s words, verbatim · CDSS document, Aug 29, 2023

Plan of correction: Administrator will ensure that 9-1-1 shall be called immediately if an imminent threat and/or life-threatening medical crisis to a resident’s health is apparent. Administrator to submit a signed statement that she had read, reviewed, and understood Title 22, Division 6 Chapter 8 Article 08. Resident Assessments, Fundamental Services and Right (87465-Incidental Medical and Dental Care) to CCL/LPA by POC due date.

Aug 29, 2023Facility evaluation reportCase Management - DeficienciesDeficiency pages: Type B

Type of visit: Case Management - Deficiencies

Licensing Program Analyst (LPA) Bennette Pena generated this Case Management - Deficiencies report in conjunction with complaint control # 28-AS-20220808143000 pertaining to observations made during the subsequent complaint visit by LPA Pena on 10/19/2022. The purpose of the report was explained to Administrator Flordeliza Sasada. LPA observed that the facility did not have reappraisal to note significant changes and update R1’s declining health issues and, the facility did not have R1’ s current physician report on file. Based on information gathered, the deficiencies are issued on the LIC809D. An exit interview was conducted, and a copy of the report and appeal rights were issued to Administrator, Flordeliza Sasada.the state’s words, verbatim · CDSS document, Aug 29, 2023

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87463(a)(3)(b) · Plan of correction due date: Sep 8, 2023

Reappraisals ..(a) The pre-admission appraisal shall be updated, in writing... to note significant changes and to keep the appraisal accurate... shall document changes in the resident's physical, medical...condition. Significant changes shall include.. (3) Any illness, injury,,,or change in the health care needs of the resident that results in a circumstance or condition specified in Sections 87455(c) or 87615, Prohibited Health Conditions. (b) The licensee shall immediately bring any such changes to the attention of the resident's physician and his family or responsible person. This requirement was not met as evidenced by: During the subsequent visit by LPA Pena on 10/19/2022, LPA observed that R1 did not have a reappraisal to note significant changes and update her declining mental/ health issues since mid-June 2022, which poses a potential Health, Safety or Personal Rights risk to the residents in care.the state’s words, verbatim · CDSS document, Aug 29, 2023

Plan of correction: Administrator will ensure that appraisal shall be updated in writing to note significant changes in the resident's physical, medical, mental, and social condition. Administrator to submit a signed statement that she had read, reviewed, and understood Title 22, Division 6 Chapter 8 Article 08 - Resident Assessments, Fundamental Services and Right (87463 Reappraisals) to CCL/LPA by POC due date.

From the deficiency page — Deficiency type: Type B · Section cited: CCR87458(a) · Plan of correction due date: Sep 8, 2023

Medical Assessment (a) Prior to a person's acceptance as a resident, the licensee shall obtain and keep on file, documentation of a medical assessment, signed by a physician, made within the last year. The licensee shall be permitted to use the form LIC 602 (Rev. 9/89), Physician's Report, to obtain the medical assessment. This requirement was not met as evidenced by: During the subsequent visit by LPA Pena on 10/19/2022, LPA observed that the facility did not have R1’ s current physician report on file which poses a potential Health, Safety or Personal Rights risk to the residents in care.the state’s words, verbatim · CDSS document, Aug 29, 2023

Plan of correction: Administrator will ensure to obtain and keep on file, documentation of a medical assessment, signed by a physician, made within the last year for all residents in care. Administrator to submit a written statement that she had read, reviewed, and understood Title 22, Division 6 Chapter 8 Article 08. Resident Assessments, Fundamental Services and Right (87458 Medical Assessment) to CCL/LPA by POC due date.

Jan 23, 2023Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Kruz Long conducted a site visit for the annual inspection. Upon arriving, LPA met with Tiffany Sasada (Administrator) and explained the purpose of the visit. FACILITY IS LICENSED TO SERVE RESIDENTS AGE OF 60 AND OVER. FACILITY IS CLEARED FOR 6 AMBULATORY OR NON-AMBULATORY RESIDENTS. BEDRIDDEN FIRE CLEARANCE APPROVED FOR BEDROOM #3. HOSPICE WAIVER GRANTED FOR 1 The facility is located in a residential area which contains: Living room, kitchen, dining area, 4 Resident bedrooms, 2 bathrooms, laundry area and a detached garage. During today’s visit, LPA observed the following: Facility is not operating over capacity or beyond any conditions and limitation on the license. There are no pools or bodies of water on the premises. Facility maintains a comfortable temperature for residents. All outdoor and indoor passageways is kept free of obstruction. Hot water temperature measured between 105 degrees F and 120 degrees F. There is a presence of grab bars for each toilet, bathtub and shower used by residents. Bathtub or shower have non-skid surfaces or stripst. The total daily diet is of the quality and in the quantity necessary to meet the resident’s needs. Minimum of one week supply of nonperishable foods and 2 days of perishable foods was observed. All readily perishable foods or beverages capable of growth of micro-organisms is stored in covered containers at appropriate temperature. The facility ensures sufficient and competent staff to provide the services needed to meet resident needs. Criminal Record Clearance for all required persons is associated to the license. Staff responsible for direct care and supervision have current first aid training. Facility have a disaster and mass casualty plan. A certified administrator is on the premise for a sufficient number of hours to manage and oversee the business operation. Centrally stored medicines is kept in a safe and locked place. No deficiencies were observed during today's visit. An exit interview was conducted and a copy of this report was provided to Tiffany Sasada.the state’s words, verbatim · CDSS document, Jan 23, 2023

20224 state visits · 4 documents

Oct 19, 2022Complaint investigation reportUnsubstantiated

Allegation investigated: Facility did not meet resident's needs while in care.

****This is an amended version of the original report dated 10/19/2022. This report is being amended to remove confidential information that was previously documented on the report dated 10/19/2022. After furtehr review it was also determined that the findings for the above allegation will be changed from unsubstantiated to substantiated. Therefore, the updated findings will be delivered on a separate report during today's visit.***** Licensing Program Analyst (LPA) Bennette Pena conducted an unannounced subsequent complaint visit to deliver the new findings to the above allegation. LPA met with the Administrator, Flordeliza Sasada and explained the purpose of today's visit. During the initial visit on 8/15/2022 conducted by LPA Bonnie Tao, the investigation consisted of the following: interviewed staff from staff#1 to staff#6, interviewed residents from resident#2 to resident #6 and reviewed records. LPA obtained copies of resident roster, staff roster, resident#1 files, and incident report. During the subsequent visit on 10/19/2022, LPA Pena interviewed Resident #4 (R4), re-interviewed S1-2 and reviewed R1’s appraisal needs and services plan, resident appraisal, MARs (June-Aug 2022) and incident reports for July-Aug 2022. LPA called RP (11:06am), left a voicemail message requesting a call back. During today’s visit, LPA delivered the amended report with the new findings and cited deficiency. *****CONTINUED ON LIC9099-C***** Unsubstantiated The investigation revealed the following: In regards to the allegation " Facility did not meet resident's needs while in care", it is alleged that "Staff called emergency medical services because of R1’s medical condition and medical staff determined that R1’s condition was poor and appeared neglected." Based on the interviews conducted with R2-6 and S1-6 and all denied the allegation. S1-6 indicated that R1 needed assistance on full care of ADL and staff have been providing the care she needed. S2 stated that mid June, she observed that R1’s health condition had changed and was declining since June 2022 and reported it to the family member (V1). S2 stated that she provided care to R1 all the time and made sure that R1’s care is addressed. S2 said to V1 that R1 had an opening/sore on her buttock. S2 advised V1 that R1 needs to be put on hospice for more care. Telehealth appt with R1’s primary physician on regards hospice care was conducted and follow up evaluation was scheduled for Sat or Sun. 8/6/22 or 8/7/22. S2 stated that on 8/05/2022, she noticed R1 had a temperature and had difficulty breathing. S2 called V1 to ask permission to call 911. V1 hesitated at first and wanted to wait for the Nurse to come that weekend but agreed afterwards. S2 stated that Paramedics and Fire fighters took R1 to Hospital. S2 indicated that when she observed R1’s condition changing to the worst, she immediately called V1 and 911 for assistance. Attempts were made by LPAs to contact V1 to determine if she has the right to make medical decision for R1, but unsuccessful. Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. Exit interview was conducted and deficiencies were cited. A copy of this report was provided to the Administrator Flordeliza Sasada along with the Appeals Rights.the state’s words, verbatim · CDSS document, Oct 19, 2022 · control 28-AS-20220808143000
Sep 12, 2022Facility evaluation reportCase Management - OtherDeficiency page: Type B

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Tao conducted an unannounced case management visit during the complaint visit 28-AS-20220908154436. LPA met with Flordeliza Sasada at the facility and spoke with Tiffany Sasada, Administrator, via facetime, who both assisted with the visit. The purpose of the visit was to check on the Health and Safety of the Residents and facility. The purpose was discussed with administrator. On today’s visit LPA conducted a health and safety check. LPA toured the physical plant of the facility and resident file reviews. LPA obtained a copy of the Staff roster and Resident roster. LPA reviewed resident#1 file and did not observe physician report on file. Administrator explained R1’s physician report was taken by paramedic on 08/05/22 when resident was sent to hospital. Administrator said no R1’s physician report is on file currently. Deficiencies of Health and Safety were observed per Title 22 Regulations Division 6 Chapter 8. Exit interview was conducted with Flordeliza Sasada, administrator, and a copy of this report, LIC 809D, and appeal rights were provided.the state’s words, verbatim · CDSS document, Sep 12, 2022

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87458(a) · Plan of correction due date: Sep 19, 2022

Prior to a person's acceptance as a resident, the licensee shall obtain and keep on file, documentation of a medical assessment, signed by a physician, made within the last year. .. use the form LIC 602 (Rev. 9/89), Physician's Report.. This requirement was not met as evidenced by: Resident#1 did not have a current physician report on file. Based on file review, Administrator did not comply with the section cited above which poses a potential health, safety or personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Sep 12, 2022

Plan of correction: Administrator would obtain a phyisican report LIC 602 in resident#1's file and provide a copy of the physician report to Licensing by POC due date.

Aug 15, 2022Facility evaluation reportCase Management - DeficienciesDeficiency page: Type B

Type of visit: Case Management - Deficiencies

Licensing Program Analyst (LPA) Tao conducted an unannounced case management visit during the complaint visit 28-AS-20220808143000. LPA met with Eladia Salvador, staff at the facility and spoke with Tiffany Sasada, Administrator, via facetime, who both assisted with the visit. The purpose of the visit was to check on the Health and Safety of the Residents and facility. The purpose was discussed with administrator. On today’s visit LPA conducted a health and safety check. LPA toured the physical plant of the facility and resident file reviews. LPA obtained a copy of the Staff roster and Resident roster. LPA reviewed resident#1 file and did not observe physician report on file. Administrator explained R1’s physician report was taken by paramedic on 8/5/22 when resident was sent to hospital. Administrator said no R1’s physician report is on file currently. Deficiencies of Health and Safety were observed per Title 22 Regulations Division 6 Chapter 8. Exit interview was conducted with staff Eladia Salvador, and a copy of this report, LIC 809D, and appeal rights were provided.the state’s words, verbatim · CDSS document, Aug 15, 2022

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87458(a) · Plan of correction due date: Aug 18, 2022

Prior to a person's acceptance as a resident, the licensee shall obtain and keep on file, documentation of a medical assessment, signed by a physician, made within the last year. .. use the form LIC 602 (Rev. 9/89), Physician's Report.. This requirement was not met as evidenced by: Resident#1 did not have a current physician report on file. Based on file review, Administrator did not comply with the section cited above which poses a potential health, safety or personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Aug 15, 2022

Plan of correction: Administrator would obtain a phyisican report LIC 602 in resident#1's file and provide a copy of the physician report to Licensing by POC due date.

Mar 2, 2022Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

LPA Angelica Rea conducted an unannounced visit for the purpose of conducting the required annual inspection. On today's visit LPA met with Licensee, Flordeliza Sasada who assisted with the visit. LPA Rea discussed infection control practices with Ms. Sasada, toured the facility inside and out, reviewed food supply, reviewed staff files, and reviewed resident medications. Bedrooms have the required furniture including bedframes, dressers, lamps and chairs. Beds have the required linen and the linen is in good condition. Passageways and exits are free of obstruction. The front and backyard are well maintained. The resident bathrooms are clean, and showers have non-skid materials. The hot water temperature measured at 120 degrees F. The facility temperature at the time the visit was comfortable. There is sufficient lighting throughout the facility. There are smoke detectors located throughout the facility, tested and operational. Carbon monoxide detector was also observed, tested and operational. LPA observed a sufficient supply of PPE in a hallway closet. Infection control signs were observed throughout the facility. Per California Code of Regulations, Title 22, and California Health and Safety Code, there were no deficiencies observed during the visit. Exit interview held and a copy of the report was provided to Ms. Sasada.the state’s words, verbatim · CDSS document, Mar 2, 2022

6 of 6 beds were occupied at the March 22, 2024 state visit — a count on that day, not an opening.

License holder

Sasada, Flordeliza, licensed since 1998.

The state’s totals for this licenseSince 1998, as the state’s facility page counts them
State visits on file
15
Total complaints
3
Substantiated allegations
4
Type A citations
6
Type B citations
0

These are the state’s own totals for this license since 1998, per CDSS records. The state counts them apart from the documents above, and they can differ from what those documents show; the documents say what each visit found. One complaint can contain several allegations.

Compare with homes the same size
This homeTypical
Type A citations60
Type B citations00
Substantiated allegations40
Total complaints30

“Typical” is the statewide median for licensed homes this size. It does not adjust for years licensed, and older licenses have had more visits and reports. The median is across the 6,916 licensed small board-and-care homes (6 or fewer beds) in the state record. The figures compared are the state’s totals, not the documents.

What the state’s words mean
Routine visita visit the state records as “Required” — a scheduled visit, not one made in answer to a complaintSubstantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents stand in their place.

Open CDSS facility search ↗Report a record errorOperate this home? Respond or correct, free →
Frequently asked questions

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Tiffany's Board & Care

Is Tiffany's Board & Care licensed?

The state lists this license as “Licensed,” per CDSS records as of October 26, 2026.

How many residents is Tiffany's Board & Care licensed for?

6 residents — a small home, per CDSS records as of October 26, 2026.

Has Tiffany's Board & Care been cited?

6 Type A and 0 Type B citations since 1998, per CDSS records as of October 26, 2026. Those records count 15 state visits over the same years.

Is Tiffany's Board & Care still open?

This license was on the CDSS roster as of November 11, 2026.

What does Tiffany's Board & Care cost?

$4,600 a month to start is a Covelight estimate, likely $3,750–$5,700. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 24 small homes within 9 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 232 other homes of a similar licensed size across Los Angeles County that publish a starting rate, the middle half runs $4,000 to $6,151 a month, and the middle figure is $5,000 (n = 232 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date between September and October 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Tiffany's Board & Care take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated October 1, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Sasada, Flordeliza, per CDSS records as of October 26, 2026.

Is there a hospital nearby?

PIH Health Whittier Hospital is 1.6 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Tiffany's Board & Care keep a resident on hospice?

Hospice care is approved on this license, covering up to 1 resident, per CDSS records as of October 26, 2026.

Tiffany's Board & Care license and inspection record

  • Name on the license: “TIFFANY'S BOARD & CARE”, per the CDSS roster as of May 25, 2025.
  • License #197801943. The state lists this license as “Licensed,” per CDSS records as of October 26, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of October 26, 2026.
  • Licensed to Sasada, Flordeliza, per CDSS records as of October 26, 2026.
  • First licensed in 1998, per CDSS records as of October 26, 2026.
  • 15 state inspection visits since 1998, per CDSS records as of October 26, 2026.
  • 6 Type A and 0 Type B citations on file since 1998, per CDSS records as of October 26, 2026. The same records count 15 state visits in that period.
  • 3 complaints and 4 substantiated allegations on file since 1998, per CDSS records as of October 26, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is February 19, 2026, per CDSS records as of October 26, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Nearby

Other homes nearby

Licensed homes near this one in Los Angeles County, most information on file first. Every listed home appears on the same terms.

  • Map

    Whittier · 1.1 mi

    Brookdale Uptown Whittier

    Large community · licensed for 280

    Starting rate

    $3,015 a month to start

    Listed by the home on Seniorly · September 9, 2026

    On the state record

    • Wheelchair: on the state record
    • Hospice: on the state record
  • Map

    Whittier · 2.4 mi

    Oakmont of Whittier

    Large community · licensed for 97

    Starting rate

    $4,095 a month to start

    Listed by the home on Seniorly · September 9, 2026

    On the state record

    • Wheelchair: on the state record
    • Dementia: on the state record
    • Hospice: on the state record
    • Bedridden: on the state record
  • Map

    Whittier · 1.9 mi

    Greenleaf Court Senior Living

    Large community · licensed for 92

    Starting rate

    $2,750 a month to start

    Listed by the home on Seniorly · September 9, 2026

    On the state record

    • Wheelchair: on the state record
    • Hospice: on the state record
    • Bedridden: on the state record
  • Map

    Whittier · 2.0 mi

    La Posada

    Large community · licensed for 114

    Starting rate

    $4,495 a month to start

    Listed by the home on A Place for Mom · September 9, 2026

    On the state record

    • Wheelchair: on the state record
    • Dementia: on the state record
    • Hospice: on the state record
    • Bedridden: on the state record
  • Map

    Whittier · 2.1 mi

    Jasmine's Home Care

    Small home · licensed for 6

    Estimated starting rate

    $4,650 a month to start

    Covelight estimate · likely $3,800–$5,750

    On the state record

    • Wheelchair: on the state record
    • Hospice: on the state record
    • Bedridden: on the state record
  • Map

    Montebello · 3.2 mi

    Gayane's Safe Heaven

    Small home · licensed for 6

    Estimated starting rate

    $5,950 a month to start

    Covelight estimate · likely $4,850–$7,300

    On the state record

    • Wheelchair: on the state record
    • Dementia: on the state record
    • Hospice: on the state record
    • Bedridden: on the state record

Street maps © Protomaps · © OpenStreetMap

Explore Los Angeles County ↗

Do you run this home?

Add your photos, care details, and contact information. Your public profile is free.

Claim this home
Visiting in person? Print a visit sheetHow we source information
CallAsk this home
TB

Call Tiffany's Board & Care

Whittier · Licensed for 6

(562) 692-5877

From the state licensing record · October 26, 2026

or

Let us do the legwork

  • We ask about availability, price and the care you describe.
  • If it’s a fit, you choose whether they call you. Either way, you get every answer.
Check availabilityFree

Ask Tiffany's Board & Care

Check availability

Request a tour

More days
  • AskThe cost, or your own question

Free for families. A home gets your number only if you say yes.

Covelight Care

A free directory of every licensed care home in California, built from CDSS public records.

Find your next step

Find a homeSaved homesHelp me chooseCheck a home

Make sense of care

Care guidesMedi-Cal & careYour rightsHow we workAbout this site

Work with Covelight

For professionalsFor home operatorsSuggest a correctionDevelopersContact us

© 2026 Covelight Care LLC. Homes never pay to appear or rank higher.

Covelight Care is not affiliated with, endorsed by, or sponsored by the sources named on this page.

3104 O St Unit #1023, Sacramento, CA 95816

PrivacyTermsText messages