Valley Silvertown is a residential care home for the elderly (RCFE) in West Hills, Los Angeles County, California — state license #197610466, licensed for 183 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 17 dated inspection and complaint documents on file for this home going back to 2023, the most recent dated June 16, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2023, the state has visited this home 21 times and filed 17 documents. The most recent is a complaint investigation report, dated June 16, 2026.
The state's published file for this home includes 4 documents with transcribed findings, dated May 15, 2024 to December 4, 2025. 4 of the 4 carry the state's recorded outcome word: “Substantiated” (3), “Unsubstantiated” (1). 4 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jun 16, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 10, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 17, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 10, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 9, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 4, 2025Substantiated
Allegation investigated: Licensee allowed a volunteer to perform staff duties
At 12:45 p.m. on 12/04/25 Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with the administrator and disclosed the reason for the visit. To investigate the allegations above, LPA conducted an initial visit on 11/06/25 and toured the facility inside and out at 1:50 p.m., interviewed staff and residents between 2:00 p.m. and 4:00 pm., and conducted a record review of pertinent records, including but not limited to staff records and a staff roster at 2:30 p.m. Another subsequent visit was conducted on 11/13/25 in which LPA interviewed staff, family, and residents between 1:00 p.m. and 5:10 p.m. and toured the facility inside and out at 1:30 p.m. Another subsequent visit was conducted on 11/19/25 in which LPA interviewed staff and residents between 11:15 a.m. and 4:15 p.m., toured the facility inside and out at 1:00 p.m., and conducted a record review of pertinent records at 2:15 p.m. Today, LPA interviewed staff and residents between 12:50 pthe state’s words, verbatim · CDSS document, Dec 4, 2025 · control 31-AS-20251103130636
Nov 6, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 2, 2025Unsubstantiated
Allegation investigated: Insufficient care and supervision provided to residents Facility is unsanitary
At approximately 9:30 a.m. on 10/02/25 Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with the administrator and disclosed the reason for the visit. To investigate the allegations above, LPA conducted a file review at 4:00 p.m. on 10/01/25, interviewed staff and residents between 9:40 a.m. and 2:00 p.m. today, conducted a record review of pertinent records, including but not limited to an admission agreement, medical assessment, care plan, and client roster at 10:00 a.m., and toured the facility inside and out at 10:15 a.m. Regarding the allegation "Insufficient care and supervision provided to residents" it was alleged a resident exposed themselves and urinated in a common area. File review revealed the facility submitted an incident report in which Resident #1 (R1) had urinated in the courtyard on 09/20/25. Interview with Staff #1 (S1) at 9:40 a.m. today confirmed the details of the report and noted only Staff #2 (S2) witnessed the evethe state’s words, verbatim · CDSS document, Oct 2, 2025 · control 31-AS-20250926092430
Aug 21, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 11, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 26, 2025Substantiated
Allegation investigated: Facility is advertising miselading statements on its brochure
At approximately 12:30 p.m. on 06/26/25 Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with the administrator and disclosed the reason for the visit. To investigate the allegation above, LPA interviewed staff and (07) residents [which was at least 10% of the community] between 12:40 p.m. and 3:00 p.m. today, toured the facility inside and out at 1:00 p.m., and conducted a record review of pertinent records, including but not limited to staff and client rosters at 3:30 p.m. Regarding the allegation "Facility is advertising misleading statements on its brochure" it was alleged the facility produced a brochure which advertised services which were not offered. The Department also received photographs of the brochure showing the facility offered “24-hour nursing care”, skilled nursing care, and physical therapy services. Interview with the administrator at 12:40 p.m. today confirmed the brochure was available in the facility about one (01) mothe state’s words, verbatim · CDSS document, Jun 26, 2025 · control 31-AS-20250624150337
May 15, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 17, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 7, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 15, 2024Substantiated
Allegation investigated: Unassociated staff providing care Staff sleeping while on duty
At 8:30 a.m. on 05/15/24, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced subsequent complaint visit. LPA met with the Executive Director (ED) and disclosed the reason for the visit. To investigate the allegation above, LPA conducted an initial visit on 05/08/24 and interviewed the ED at 8:40 a.m., conducted a record review at 8:50 a.m., toured the facility at 9:00 a.m., and interviewed Resident #1 (R1) at 9:10 a.m. Today, LPA interviewed the ED, five (05) staff members, and four (04) out of forty (40) residents, which was 10% of the population between 8:35 a.m. and 11:00 a.m., conducted a record review at 10:30 a.m., and toured the facility at 10:45 a.m. Regarding the allegation “Unassociated staff providing care” it was alleged S1 was working in the facility before obtaining a criminal background clearance. Interview with R1 revealed they saw S1 in the building in April 2024 and asked staff who S1 was. R1 was told that multiple staff were not aware of S1’s identhe state’s words, verbatim · CDSS document, May 15, 2024 · control 31-AS-20240503095800
Feb 13, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 21, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.
Cost range look wrong? Report it — free →Medi-Cal waiver fact wrong? Report it — free →
No Google listing is on file for this home. When one exists, its rating, review themes, and hours appear here — attributed to Google, never blended with the state record, and never part of how we rank homes.
This home hasn’t added its own details yet. When the operator claims this page, their photos, tour video, activities, languages, and staffing answers appear here — always labeled as theirs, never blended with the state record. Operators: claim your home, free →
Claim your home → · See something wrong? → · How we source every fact →
Is Valley Silvertown licensed?
Yes — Valley Silvertown is a licensed residential care home for the elderly (RCFE) in West Hills (Los Angeles County): California license #197610466, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 183 residents. State records list 17 inspection and complaint documents since 2023; the most recent, a complaint investigation report dated June 16, 2026, appears in the inspection record on this page.
Can Valley Silvertown care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Valley Silvertown with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 183 NON-AMBULATORY OF WHICH 8 MAY BE BEDRIDDEN IN ROOMS 103-108, 129, 130, 189 OR 190. HOSPICE WAIVER FOR 25. NEW MGMT COMPANY VALLEY SILVERTOWN LLC EFFECTIVE 09/23/2025.
How much does Valley Silvertown cost?
California's public licensing record does not include Valley Silvertown's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Valley Silvertown accept Medi-Cal or the Assisted Living Waiver?
Yes — Medi-Cal can help pay for care at Valley Silvertown through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.
Medi-Cal / ALW homes in Los Angeles County →Assisted living on Medi-Cal in California →See the DHCS list →
114 of 183 beds occupied (62%) when the state visited on December 4, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Valley Silvertown?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 21 state visits and 17 dated documents since 2023 for Valley Silvertown; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated December 4, 2025, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 21 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
You can call them yourself, anytime — you never have to go through us.
(818) 883-4123Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →
See something wrong? Report an error — free → · How we source every fact →
This page is generated from CDSS Community Care Licensing public records. How we build these pages →
Do you run Valley Silvertown? Claim this listing — free — add photos, activities, languages, and today’s availability.