Flair Senior Manor 2

Allegation investigated: Staff sexually abused resident in care Staff did not follow cross reporting requirements

Licensing Program Analyst (LPA) Mariana Agban met with the Administrator, Lilya Payarali, to conduct an unannounced subsequent complaint visit to deliver the findings regarding the allegations listed above. An entrance interview was conducted. On 01/21/26, the Woodland Hills Adult & Senior Care Regional Office received the complaint. An initial visit was made on 01/22/26 by Department Representatives. Department Representatives conducted a walk-through of the facility to ensure the health and safety of the resident in care. On the of the initial visit, there were no health and safety issues observed. Between January – March 2026, a Department’s representative conducted interviews over the phone and in person with staff, residents, public guardian, and obtained police department records. Regarding the allegation: Staff sexually abused a resident in care. It is alleged a perpetrator stuck their tongue down Resident#1(R1)’s mouth. (Continue on 9099C) Unsubstantiated On 01/22/26, a Department Representative interviewed Resident#1(R1), which revealed that Staff#1(S1) entered R1’s bedroom, closed the door, and stuck S1's tongue down R1’s mouth 3 times on three separate occasions in the same evening on or about the week before Christmas 2025. Interviews with other residents revealed they had no concerns with any of the staff. On 01/27/26, interviews were conducted with the facility Administrator, two staff members, and one facility resident, who couldn’t confirm the allegation. The facility administrator stated that R1 has mild cognitive impairment, and according to caregivers, would sometimes wake up from a dream in the middle of the night in a confused state. R1 does not have any sundowning behaviors. Record review confirmed that R1’s Physician’s Report dated: 3/28/2025 notes R1 has dementia. An updated Appraisal/Needs and Services Plan dated: 1/01/2026 indicated that R1 requires emotional support and reassurance related to her diagnoses to maintain emotional stability and a sense of security. Department Representative also observed documents indicating that the Facility Administrator completed an internal investigation on 1/01/2026, in which the Facility Administrator couldn’t confirm the allegation, as S1 denied it. S1 had been taken out of the facility schedule and later resigned. A police report was filed on 01/07/26, no injuries were observed at the time of the investigation. Based on the investigation conducted by the Department it was determined that there was insufficient evidence to substantiate the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. Regarding the allegation: Staff did not follow cross-reporting requirements It is alleged that the facility Administrator did not report the incident to Community Care Licensing (CCL). LPA Agban interviewed the Administrator over the phone on 05/15/26, and the Administrator stated that the incident was reported on 01/01/26. LPA obtained a copy of incident report (LIC 624) and SOC 341 dated: 01/01/26 with fax cover date 01/01/26 which was provided by the administrator and notes incident was cross reported to CCL. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. Exit interview conducted and copy of this report signed and delivered.the state’s words, verbatim · CDSS document, May 18, 2026 · control 31-AS-20260121091736

Type of visit: Required - 1 Year

At 11:40 a.m. on 02/20/26 Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with staff and later the administrator and disclosed the reason for the visit. A file review was conducted prior to today’s visit. The facility was last visited on 01/22/26 for a complaint visit. It is a single story building with six (06) bedrooms, four (04) bathrooms, kitchen, laundry room, common areas, and outdoor areas. It has an approved fire clearance for six (06) nonambulatory residents, of which one (01) may be bedridden. Approved hospice waivers for two (02). The facility serves residents with dementia. Four (04) out of four (04) auditory alarms were observed on and functioning LPA observed a maintained front yard with gardened plants. The front gate was unlocked. A screening station at the front contained surgical masks, sanitizer, a digital thermometer, and a visitor log. Postings at the front and near the office area included COVID precautions, visitation policy, facility license, confidential complaints contacts, ombudsman contacts, emergency disaster plan, rights of resident councils, personal rights, theft and loss policy, and the facility sketch. Walls, floors, windows, screens, and blinds were clean and in good repair. The living room was clean and had furniture in good repair, board games, art supplies, and reading materials. Hallway closets contained an adequate supply of fresh linens. Another closet was locked and contained cleaning supplies and PPE. The laundry area was locked and contained an operable washer and dryer and detergents. The office area contained locked medications and confidential files. At approximately 12:20 p.m., LPA conducted a medication review for two (02) out of four (04) residents. All medications were stored in the correct quantities. The facility has six (06) bedrooms. One (01) bedroom is designated as a staff room. The staff room was unlocked and free of hazards. All bedrooms contained a chair, lamp, nightstand, storage, and a bed with adequate bedding. All furnishings were clean and in good condition. Rooms with hospital beds had wheels in the locked position. Bedroom #3 had oxygen equipment set up and a sign posted on the door indicating “No Smoking – Oxygen in Use”. LPA used the house telephone at 12:30 p.m. to call out. The phone was deemed operational. Adequate supplies of perishable and non-perishable foods were observed in the kitchen refrigerator and freezer and an additional refrigerator outside. Appliances were in good condition. The stove surface and hood were clean. Sharps were locked below the counter top and cleaners were locked below the sink. At 12:35 p.m. LPA observed a fully charged fire extinguisher. It was last inspected on 05/07/25 and had a tag attached. The facility has four (04) bathrooms. One (01) bathroom is private to Bedroom #3. Shared bathrooms were located near Bedroom #2 and near the staff bedroom. All bathrooms contained liquid soap, paper towels, trash can with a tight fitting lid, grab bars near the toilet and shower, and a non-skid mat in the shower. At approximately 12:45 p.m. LPA measured the water temperature to be 108.9 degrees Fahrenheit in the bathroom private to Bedroom #3. In the rear of the facility, LPA observed a patio area which contained furniture in good condition, gardened areas, and fruit trees. Walkways were free of hazards. The exit gate was unlocked. At approximately 1:00 p.m., smoke and carbon monoxide detectors were tested and operational. At 1:10 p.m. LPA reviewed staff and resident files. All files were complete and available for audit. No immediate health or safety hazards were observed during today’s visit. The facility is in compliance with Title 22 Regulations. Exit interview conducted. Copy of report provided.the state’s words, verbatim · CDSS document, Feb 20, 2026

Type of visit: Required - 1 Year

At 10:10 a.m. on 01/07/25 Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with staff and later the administrator and disclosed the reason for the visit. A file review was conducted prior to today’s visit. The facility was last visited on 02/23/2024 for an annual inspection. It is a single story building with six (06) bedrooms, four (04) bathrooms, kitchen, laundry room, common areas, and outdoor areas. It has an approved fire clearance for six (06) nonambulatory residents, of which one (01) may be bedridden. Approved hospice waivers for two (02). The facility serves residents with dementia. Four (04) out of four (04) auditory alarms were observed on and functioning LPA observed a maintained front yard with gardened plants, a shaded seating area, and an unlocked front gate. A screening station at the front contained surgical masks, sanitizer, a digital thermometer, and a visitor log. Postings at the front included COVID precautions, visitation policy, facility license, confidential complaints contacts, ombudsman contacts, emergency disaster plan, rights of resident councils, personal rights, theft and loss policy, and the facility sketch. Walls, floors, windows, screens, and blinds were clean and in good repair. Cameras are used in common areas. The living room was clean and had furniture in good repair, board games, and reading materials. Hallway closets contained a sufficient supply of emergency food. Another closet was locked and contained cleaning supplies and PPE. The laundry area was inaccessible and contained an operable washer and dryer and detergents. Medications and confidential files were locked and inaccessible. Both were stored in the living room. The facility has six (06) bedrooms. One (01) bedroom is designated as a staff room. The staff room was unlocked and free of hazards. All bedrooms contained a chair, lamp, nightstand, storage, and a bed with adequate bedding. All furnishings were clean and in good condition. Rooms with hospital beds had wheels in the locked position. LPA used the house telephone at 10:35 a.m. The phone was deemed operational. At 10:40 a.m., LPA measured the refrigerator temperature to be forty (40) degrees Fahrenheit. Adequate supplies of perishable and non-perishable foods were observed in the kitchen refrigerator and freezer and an additional refrigerator outside. Appliances were in good condition. The stove surface and hood were clean. Sharps were locked below the counter top and cleaners were locked below the sink. At 10:45 a.m. LPA observed a fully charged fire extinguisher. It was last inspected on 05/03/24. The facility has four (04) bathrooms. One (01) bathroom is private to Bedroom #3. Shared bathrooms were located near Bedroom #2. All bathrooms contained liquid soap, paper towels, trash can with a tight fitting lid, grab bars near the toilet and shower, and a non-skid mat in the shower. At approximately 10:55 a.m. LPA measured the water temperature to be 116.4 degrees Fahrenheit. LPA observed a patio area in the rear of the facility. The patio contained furniture in good condition. The outdoor areas contained fruit trees and walkways which were free of hazards. The exit gate was unlocked. At approximately 11:15 a.m., smoke and carbon monoxide detectors were tested and operational. At about 11:30 a.m. LPA reviewed staff and resident files. All files were complete and available for audit. No immediate health or safety hazards were observed during today’s visit. The facility is in compliance with Title 22 Regulations. Exit interview conducted. Copy of report provided.the state’s words, verbatim · CDSS document, Jan 7, 2025

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Abeye Duguma met with Liliya Pyarali for a Required One (01) Year visit. LPA explained the reason for the visit. A tour of the physical plant was conducted at around 08:30 AM and the following was noted: There is one entrance being utilized at the facility. The facility has a total of six (06) bedrooms and four (04) bathrooms. The facility is fire cleared for five (05) non-ambulatory residents, one (01) of which maybe bedridden on Room #3 or #5. Hospice waiver for two(02) residents. The facility is currently occupying six (06) residents. The facility has outdoor furniture with a covered shaded area for residents and visitors. The facility does not have a swimming pool/body of water. The garage is currently being used for storage. Laundry detergents, cleaning agents and other toxins are locked away. Kitchen is sufficiently stocked with at least two (2) days perishable and seven (7) days non-perishable food. Frozen foods are wrapped and stored appropriately. Food storage and preparation areas are clean and inaccessible to pests. Knives and sharps are observed to be locked and inaccessible to residents. The living and dining room are neat and clean. The facility maintains a comfortable temperature at 71°F. The smoke and carbon monoxide detectors are hardwired, interconnected and observed to be operational. Fire extinguisher is located near the kitchen, observed to be full and last inspected on 05/02/2023. (continued on LIC 809-C) The residents' rooms are adequately furnished with appropriate lighting system. Hallways are well lit. Residents have enough personal hygiene product provided by the licensee. The bathroom was checked for cleanliness and proper operations. The hot water temperature was measured at 116.2°F. Towels and washcloths are not shared. There was enough clean linen available in the cabinets. LPA observed medication and first aid kit to be locked and inaccessible to residents. No health and safety hazards noted during the visit. Exit interview conducted. Copy of this report issued.the state’s words, verbatim · CDSS document, Feb 23, 2024