Heights Senior Care, The is a residential care home for the elderly (RCFE) in La Habra Heights, Los Angeles County, California — state license #197608079, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 9 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated February 13, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 9 times and filed 9 documents. The most recent is a facility evaluation report, dated February 13, 2026.
The state's published file for this home includes 3 documents with transcribed findings, dated April 20, 2022 to March 7, 2024. 3 of the 3 carry the state's recorded outcome word: “Unsubstantiated” (3). 3 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Feb 13, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 25, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 7, 2024Unsubstantiated
Allegation investigated: Staff admitted resident without resident's consent. Staff did not follow the facilities visitor policy. Staff allowed resident to leave the facility without verifying appropriate supervision.
Licensing Program Analyst (LPA) Tena Herrera conducted an unannounced subsequent complaint visit regarding the above-mentioned allegations. LPA met with Sayda Naz Hai (Administrator) and Myra Johnson (Caregiver ) and explained the reason for the visit. The investigation consisted of the following: During initial visit dated 6/16/23 LPA Luis Mora interviewed the Administrator and Staff 1. LPA Mora obtained copies of Resident 1 (R1) entire file. During subsequent visit 3/7/24 LPA Herrera obaitned copies of staff and resident roster and visitation policy, interviewed Administrator, and 3 residents. (Resident #1(R1) was not available for interview) (Continued on 9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 7, 2024 · control 28-AS-20230615135534
Feb 13, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 19, 2023Unsubstantiated
Allegation investigated: Staff did not administer prescribed medication to a resident in care. Facility illegally evicted a resident in care.
Licensing Program Analyst (LPA) Tao conducted an unannounced initial complaint visit to the facility regarding the above-mentioned allegations. Upon arrival at the facility, LPA met Sayda Naz Hai, Administrator and explained the purpose of today’s visit. The investigation consisted of interviews of staff from staff #1 (S1) through staff #2 (S2); interviews of resident#2 (R2) and resident#3 (R3); attempted interview of resident#1 (R1), resident#4 (R4) and resident#5 (R5); interview of R1’s representative (RR); review of resident#1 (R1)’s record; and tour of the facility. LPA obtained copies of the staff and resident rosters, and resident #1 (R1)’s records with relevant information. The investigation revealed the following: Regarding the allegation of staff did not administer prescribed medication to a resident in care, it was alleged that staff failed to give resident#1 (R1) with one of resident’s prescribed medication. (- continued in LIC 9099 C-) Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 19, 2023 · control 28-AS-20231215112346
Year-by-year trend
Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.
Cost range look wrong? Report it — free →Medi-Cal waiver fact wrong? Report it — free →
No Google listing is on file for this home. When one exists, its rating, review themes, and hours appear here — attributed to Google, never blended with the state record, and never part of how we rank homes.
This home hasn’t added its own details yet. When the operator claims this page, their photos, tour video, activities, languages, and staffing answers appear here — always labeled as theirs, never blended with the state record. Operators: claim your home, free →
Claim your home → · See something wrong? → · How we source every fact →
Is Heights Senior Care, The licensed?
Yes — Heights Senior Care, The is a licensed residential care home for the elderly (RCFE) in La Habra Heights (Los Angeles County): California license #197608079, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 9 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated February 13, 2026, appears in the inspection record on this page.
Can Heights Senior Care, The care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Heights Senior Care, The with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordLICENSEE PREFERS TO SERVE CLIENTS AGE 60 AND OVER, FIVE (5) NON-AMBULATORY AND ONE (1) BEDRIDDEN. 87705 COMPLIANT. APPROVED HOSPICE WAIVER FOR 3 RESIDENTS.
How much does Heights Senior Care, The cost?
California's public licensing record does not include Heights Senior Care, The's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Heights Senior Care, The accept Medi-Cal or the Assisted Living Waiver?
Yes — Medi-Cal can help pay for care at Heights Senior Care, The through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.
Medi-Cal / ALW homes in Los Angeles County →Assisted living on Medi-Cal in California →See the DHCS list →
3 of 6 beds occupied (50%) when the state visited on March 7, 2024. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Heights Senior Care, The?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 9 state visits and 9 dated documents since 2022 for Heights Senior Care, The; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated March 7, 2024, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2024
2023
2022
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 9 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
You can call them yourself, anytime — you never have to go through us.
(562) 228-3063Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →
See something wrong? Report an error — free → · How we source every fact →
This page is generated from CDSS Community Care Licensing public records. How we build these pages →
Do you run Heights Senior Care, The? Claim this listing — free — add photos, activities, languages, and today’s availability.