Golden Apricot Manor

Type of visit: Case Management - Health Checks

Licensing Program Analyst (LPA) Erik Zaragoza conducted an unannounced case management visit for a health check. LPA met with S1, house manager for the facility, and explained the purpose of the visit. Administrator JoAnna De Castro was notified of the visit by phone call. During the visit, LPA conducted a walk through of the home and observed that there are six (6) residents of the facility. All residents appeared to be in good health with no safety concerns. LPA also conducted a tour of the facility. All the utilities in the home are operational and of no concern. LPA also checked the food supply for the facility and observed that there is a sufficient supply of food. No concerns were observed during the visit. Following the visit, no deficiencies were observed. Exit interview was held and a copy of the report was provided.the state’s words, verbatim · CDSS document, Sep 18, 2026

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Erik Zaragoza conducted an unannounced Required 1-year visit using the full Care Compliance and Regulatory Enforcement (CARE) Tools. LPA met with JoAnna De Castro, administrator for the facility, and explained the purpose of the visit. The following 12 (CARE) tool domains were observed and reviewed: Infection Control, Physical Plant/Environment Safety, Operational Requirements, Staffing, Personnel Records/Staff Training, Resident Rights/Information, Resident Records/Incident Reports, Food Service, Planned Activities, Incident Medical and Dental, Disaster Preparedness, and Residents with Special Health Needs. Infection Control: · Infection control plan is on file. Physical Plant/Environment Safety: · The facility is a single-story home located in a residential neighborhood. The facility consists of ten (10) resident bedrooms, two (2) staff bedrooms, a kitchen, dining room, a living room, a detached garage that contains the facility washer and dryer, and six (6) bathrooms all of which had hot water temperatures ranging between 105 – 120 degrees Fahrenheit. LPA toured seven (7) resident bedrooms including checking their water temperature, which all fell within the required range of 105 – 120 degrees Fahrenheit. The facility was observed to be in good repair and its signal systems were observed to be operable. Fully charged fire extinguishers are kept on the premises. Operational Requirements: · Fire clearance was approved by LA County Fire Department for a capacity of ten (10) non-ambulatory residents, and a hospice waiver approved for three (3) residents. · Care and supervision to meet the clients’ needs was observed. Staffing: · Three (3) full-time staff members provide care and supervision to the clients. Personnel Records/Staff Training: · Three (3) staff files were reviewed for criminal background clearance and training. · All Three (3) staff records have a health screening with a Tuberculosis clearance, First Aid/CPR trainings that are active, and required annual trainings. · Administrator’s certificate expires on 3/21/2027. Resident Rights/Information: · Physician orders were reviewed for Four (4) resident files. · Medications were also reviewed for Four (4) residents. Resident Records/Incident Reports: · Six (6) resident files were reviewed containing admission agreements, Physician's Report, medical/functional assessments, Needs and Services Plans, TB clearance, Appraisal/Needs and Services Plan, personal rights, medical consent, and medication records were reviewed. Food Service: · The kitchen was inspected and has sufficient supply of 2-day perishable & 7-day non-perishable food. Kitchen, food preparation area, and storage areas were observed to be clean and sanitary. Incident Medical and Dental: · All residents have are assisted with medication management by staff. Disaster Preparedness: · Emergency and Disaster Plan (LIC610E) was reviewed. · The last emergency and disaster drill was conducted on 5/10/2026. Planned Activities: · Sufficient Space is provided to accommodate both indoor and outdoor activities. · Sufficient equipment and supplies are provided to meet the requirements of the activity program. Residents with Special Health Care Needs · There is an adequate number of staff to support each resident’s physical, social, emotional, safety and health care needs as identified in his/her appraisal. Per California Code of Regulations, Title 22, and California Health and Safety Code, no deficiencies were observed during the visit. Exit interview held and a copy of the report along with appeal rights were provided.the state’s words, verbatim · CDSS document, May 29, 2026

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Erik Zaragoza conducted an unannounced Required 1-year visit using the full Care Compliance and Regulatory Enforcement (CARE) Tools. LPA met with Joanna De Castro, Administrator for the facility, and explained the purpose of the visit. There are nine (9) residents residing within the home. The following 12 (CARE) tool domains were observed and reviewed: Infection Control, Physical Plant/Environment Safety, Operational Requirements, Staffing, Personnel Records/Staff Training, Resident Rights/Information, Resident Records/Incident Reports, Food Service, Planned Activities, Incident Medical and Dental, Disaster Preparedness, and Residents with Special Health Needs. Infection Control: · Infection control plan is on file. Physical Plant/Environment Safety: · The facility is a single-story home located in a residential neighborhood. It is licensed for a capacity of ten (10) residents over the age of sixty (60), all ten (10) of whom may be non-ambulatory, three (3) may be receiving hospice services. The facility consists of a kitchen, a dining room, a living room, ten (10) resident bedrooms, nine (nine) resident bathrooms, most of which measured between 105 – 120 degrees Fahrenheit, however bedrooms #2 and #3 had hot water temperature readings of 124 Degrees Fahrenheit and 127 Degrees Fahrenheit, administrator adjusted the hot water temperature and they both measured 114 Degrees Fahrenheit afterwards. Facility was observed to be in good repair. ·The interior and exterior physical plant was inspected. Exit doors are free of any obstruction. The facility has multiple fully charged fire extinguishers kept in the facility. Operational Requirements: · The Program Design was reviewed. · Fire clearance was approved by LA County Fire Department for a capacity of ten (10) residents over the age of sixty (60), all of whom may be non-ambulatory, and a hospice waiver for three (3) residents. · There is one (1) resident identified as bedridden according to their physician’s report, which exceeds their approved fire clearance. Administrator’s fire inspection was denied and has attempted to contact the city’s buildings and planning department to obtain an occupancy code to provide the fire department, however the administrator has not yet been able to obtain this yet. Last contact with the city was on 1/27/2025. · Care and supervision to meet the clients’ needs was observed. Staffing: · Four (4) full-time staff members provide care and supervision to the clients. Personnel Records/Staff Training: · Four (4) staff files were reviewed for criminal background clearance and training. · All Four (4) staff records reviewed have a health screening with a Tuberculosis clearance. · One (1) staff still requires to obtain their first aid/CPR training. · The administrator’s certificate expires on 3/21/2027. Resident Rights/Information: · Physician orders were reviewed for six (6) resident files. · Medications were also reviewed for six (6) residents. Resident Records/Incident Reports: · Nine (9) resident files were reviewed containing admission agreements, Physician's Report, medical/functional assessments, Needs and Services Plans, TB clearance, Appraisal/Needs and Services Plan, personal rights, medical consent, and medication records were reviewed. · Two (2) residents did not have a pre admission appraisal conducted before being admitted into the facility. Administrator completed the appraisals during the annual inspection. Food Service: · The kitchen was inspected and has sufficient supply of 2-day perishable & 7-day non-perishable food. Kitchen, food preparation area, and storage areas were observed to be clean and sanitary. Incident Medical and Dental: · All residents have an Appraisal/Needs and Services Plan on file. · Staff training was on file. Disaster Preparedness: · Emergency and Disaster Plan (LIC610E) was posted in the facility. · The last emergency and disaster drill was conducted on 6/30/2025. Planned Activities: · Sufficient Space is provided to accommodate both indoor and outdoor activities. · Sufficient equipment and supplies are provided to meet the requirements of the activity program. Residents with Special Health Care Needs · There is an adequate number of staff to support each resident’s physical, social, emotional, safety and health care needs as identified in his/her appraisal. Per California Code of Regulations, Title 22, and California Health and Safety Code, the deficiencies observed during the visit is documented on the LIC809D pages. Exit interview held and a copy of the report along with appeal rights will be provided by email.the state’s words, verbatim · CDSS document, Jun 30, 2025

Type of visit: Required - 1 Year

Licensing Program Analysts (LPA) Erik Zaragoza conducted an unannounced Required 1 year visit using the full Care Compliance and Regulatory Enforcement (CARE) Tools. LPA explained the purpose of the visit to Verna Chisholm, caregiver for the home, and was granted entrance to the facility. Administrator and Joanna De Castro arrived shortly thereafter. There are six (6) residents currently living in the facility. The following 12 (CARE) tool domains were observed and reviewed: Infection Control, Physical Plant/Environment Safety, Operational Requirements, Staffing, Personnel Records/Staff Training, Resident Rights/Information, Resident Records/Incident Reports, Food Service, Planned Activities, Incident Medical and Dental, Disaster Preparedness, and Residents with Special Health Needs. Infection Control: · Infection control plan is on file. Physical Plant/Environment Safety: · The facility is a single-story home located in a residential neighborhood. It is licensed for a capacity of six (6) non-ambulatory residents, and is also approved for a hospice waiver for three (3) residents, however there are two (2) residents residing in the home that are identified as bedridden in their physician’s report which violates their fire clearance. The facility consists of a living room, a dining room, ten (10) resident rooms, multiple residents bathrooms which LPA measured and most reached the required range of 105 – 120 degrees Fahrenheit except for the bathroom in bedroom #3 which does not have operational hot water. Additionally, there was observable mold found on the ceiling of the residents’ shower room. The facility also has a kitchen, a dining room, a living room, a backyard area which contains a shed for tools, and a detached garage that contains the facility’s laundry machines and emergency food supplies, along with the facility’s chemicals and cleaning supplies. Knives and sharp objects are kept locked in the a locked cabinet in the kitchen. The facility was observed to be in good repair. ·The interior and exterior physical plant was inspected. Exit doors are free of any obstruction. The facility has one (1) fully charged fire extinguisher located in the kitchen of the facility. There were no sharp objects that were left accessible to residents. · One (1) of the restrooms toured did not reach the required hot water temperature reading of 105 - 120 degrees Fahrenheit. Operational Requirements: · The Program Design was reviewed. · Fire clearance was approved by LA County Fire Department for a capacity of six (6) non-ambulatory residents, and is also approved for a hospice waiver for three (3) residents · Care and supervision to meet the clients’ needs was observed. Staffing: · Twenty-two (22) full-time staff members provide care and supervision to the clients. Personnel Records/Staff Training: · Five (5) staff files were reviewed for criminal background clearance and training. · Personnel records have health/TB screenings, certifications, and 1st Aid/CPR training. · Administrator’s certificate expires on 3/21/2025. Resident Rights/Information: · Physician orders were reviewed for six (6) resident files. · Medications were also reviewed for six (6) residents. Resident Records/Incident Reports: · Six (6) resident files were reviewed containing admission agreements, Physician's Report, medical/functional assessments, Needs and Services Plans, TB clearance, Appraisal/Needs and Services Plan, personal rights, medical consent, and medication records were reviewed. · Three (3) residents diagnosed with Dementia did not have their physician’s report or appraisal updated within the past twelve (12) months as required by Title 22 regulations. Food Service: · The kitchen was inspected and has sufficient supply of 2-day perishable & 7-day non-perishable food. Kitchen, food preparation area, and storage areas were observed to be clean and sanitary. Incident Medical and Dental: · All residents have an Appraisal/Needs and Services Plan on file. · Staff training was on file. Disaster Preparedness: · Emergency and Disaster Plan was publicly posted and found within the facility. · An emergency and disaster drill was last conducted on 5/30/2024. Planned Activities: · Sufficient Space is provided to accommodate both indoor and outdoor activities. · Sufficient equipment and supplies are provided to meet the requirements of the activity program. Residents with Special Health Care Needs: · The facility has a non-ambulatory fire clearance for each room that will be used to accommodate residents with a dementia diagnosis. · There was no documentation on file for four (4) out of five (5) staff members that they have conducted their required annual retraining related to Dementia Care, Hospice Care, Postural Supports, and Restricted Health Conditions. · There is an adequate number of staff to support each resident’s physical, social, emotional, safety and health care needs as identified in his/her appraisal. Per California Code of Regulations, Title 22, and California Health and Safety Code, the deficiencies observed during the visit are documented on the LIC809Ds. Exit interview held and a copy of the report along with appeal rights were provided.the state’s words, verbatim · CDSS document, Jun 7, 2024