Durando Home Inc.iii is a residential care home for the elderly (RCFE) in Palmdale, Los Angeles County, California — state license #197607393, licensed for 4 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 8 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated April 27, 2026 — published below in full, verbatim and unscored.

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Durando Home Inc.iii

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Residential care home for the elderly (RCFE) · Small home, 4 residents · Palmdale, CA · Los Angeles County
LicensedWheelchair not on fileMemory care not on fileHospice not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #197607393, held since 2008 · read from the California state record on August 2, 2026 ·See on State Site →
36235 43rd Street East · Palmdale, Los Angeles County
Phone
(661) 285-2544
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
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Wheelchair / non-ambulatoryNot on file — ask the home
Dementia / memory careNot on file — ask the home
Hospice careNot on file — ask the home
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
4 AMBULATORY.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2022, the state has visited this home 9 times and filed 8 documents. The most recent — a complaint investigation report on April 27, 2026 — closed with the state’s outcome word: “Unsubstantiated.”

Most recent state visit
June 20, 2026
Occupancy at the April 27, 2026 visit
4 of 4 beds

The state's published file for this home includes 4 documents with transcribed findings, dated August 13, 2022 to April 27, 2026. 4 of the 4 carry the state's recorded outcome word: “Unsubstantiated” (4). 4 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 5 of 8 documentsFull record on the state’s site →
20261 state visit · 2 documents
Apr 27, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Staff handled resident in a rough manner.

On 4/27/2026 at approximately 10:00 AM, Licensing Program Analyst (LPA), Angelica Segovia conducted an unannounced initial complaint visit to the facility to investigate the above allegation(s). LPA was greeted by staff and stated the reason for their visit. The Administrator, James Durando along with House Manager, Nancy Magallanos arrived shortly after to assist with today’s visit. To investigate the allegation(s), at approximately 10:20 AM, LPA conducted a physical plant tour. By 11:00 AM, LPA requested relevant documentation such as but not limited to: Physician’s Report, Individual Program Plan (IPP), and Centrally Stored Medication and Destruction Record (CSDMR). From 10:30 AM to 12:00 PM, LPA attempted to interview four (4) residents (R1-R4), three (3) staff members (S1-S3), and conducted record review. (Continue to LIC 9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 27, 2026 · control 31-AS-20260422152229
Apr 27, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20251 state visit · 1 document
Jan 30, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20242 state visits · 2 documents
Aug 5, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not provide a comfortable temperature for the residents.

On 08/05/2024 at 09:45 am Licensing Program Analyst (LPA) Lorena Casillas conducted an unannounced complaint visit to investigate the above stated allegation. LPA met with Administrator James Durando and explained the reason for the visit. LPA Casillas was greeted by Staff #1 (S1) and was granted entry. One (1) resident was observed to be in their room resting comfortably. One (1) resident was at program and one (1) resident was out in the community. Administrator was called and arrived shortly after. Continued on LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 5, 2024 · control 31-AS-20240729144535
Mar 20, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 0
Type B citations0typical 0
Substantiated complaints0typical 0
Total complaints4typical 0
State visits on file9typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2008.
Year-by-year trend
YearVisitsDocumentsSubstantiated2026120202511020242202022330
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$4,000$6,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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If end-of-life care were ever needed, could they stay here? What’s the plan?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?
How are care plans reviewed when a resident’s needs change?

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (661) 285-2544

Is Durando Home Inc.iii licensed?

Yes — Durando Home Inc.iii is a licensed residential care home for the elderly (RCFE) in Palmdale (Los Angeles County): California license #197607393, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 4 residents. State records list 8 inspection and complaint documents since 2022; the most recent, a complaint investigation report dated April 27, 2026, was marked “Unsubstantiated” by the state.

Can Durando Home Inc.iii care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists no specialized-care clearances for Durando Home Inc.iii (wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden are not on file). A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license record4 AMBULATORY.

How much does Durando Home Inc.iii cost?

California's public licensing record does not include Durando Home Inc.iii's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Durando Home Inc.iii accept Medi-Cal or the Assisted Living Waiver?

Durando Home Inc.iii is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

4 of 4 beds occupied (100%) when the state visited on April 27, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Durando Home Inc.iii?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 9 state visits and 8 dated documents since 2022 for Durando Home Inc.iii; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated April 27, 2026, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

4 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff handled resident in a rough manner.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 4/27/2026 at approximately 10:00 AM, Licensing Program Analyst (LPA), Angelica Segovia conducted an unannounced initial complaint visit to the facility to investigate the above allegation(s). LPA was greeted by staff and stated the reason for their visit. The Administrator, James Durando along with House Manager, Nancy Magallanos arrived shortly after to assist with today’s visit. To investigate the allegation(s), at approximately 10:20 AM, LPA conducted a physical plant tour. By 11:00 AM, LPA requested relevant documentation such as but not limited to: Physician’s Report, Individual Program Plan (IPP), and Centrally Stored Medication and Destruction Record (CSDMR). From 10:30 AM to 12:00 PM, LPA attempted to interview four (4) residents (R1-R4), three (3) staff members (S1-S3), and conducted record review. (Continue to LIC 9099-C) UnsubstantiatedCDSS inspection report, April 27, 2026 · control 31-AS-20260422152229

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not provide a comfortable temperature for the residents.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 08/05/2024 at 09:45 am Licensing Program Analyst (LPA) Lorena Casillas conducted an unannounced complaint visit to investigate the above stated allegation. LPA met with Administrator James Durando and explained the reason for the visit. LPA Casillas was greeted by Staff #1 (S1) and was granted entry. One (1) resident was observed to be in their room resting comfortably. One (1) resident was at program and one (1) resident was out in the community. Administrator was called and arrived shortly after. Continued on LIC9099-C UnsubstantiatedCDSS inspection report, August 5, 2024 · control 31-AS-20240729144535

2022

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility staff pushed client.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Gary Tan conducted an unannounced subsequent complaint visit at this facility to further investigate the above allegation. LPA met with Administrator Jim Durando and explained the reason for the visit. LPA conducted physical plant tour at 9:54 AM, requested facility copies of facility documents relevant to the investigation at 10:24 AM and interviewed staff and residents between 11:00 AM to 1:00 PM. Regarding the allegation that Facility staff pushed the resident, LPA's interview with the administrator today at 11:22 AM revealed that nobody reported any incident of staff pushing any resident. LPA's interview with one (1) aware resident at 11:40 AM revealed that no staff yelled at the facility nor the resident witnessed any staff pushing or hurting any resident at the facility. LPA's interview Resident #1 (R1) revealed that R1 did not recall being pushed by any staff while living at the facility. (continued on LIC 9099-C) UnsubstantiatedCDSS inspection report, October 25, 2022 · control 31-AS-20210406124809
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff does not treat resident with dignity and respect. Staff yells at resident.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Abeye Duguma conducted an unannounced subsequent complaint visit to the facility. Upon entry, LPA met with staff, Nely Gaona and Jim Patton, and explained the reason for the visit. The Administrator designated Jim Patton as the responsible staff member to sign and accept this report. --- Staff does not treat resident with dignity and respect. It was alleged that staff are rude to residents. To investigate this allegation, on 08/13/2022 at 11:00 AM, LPA made observations during a physical plant tour and interviewed two (02) staff and (02) two residents from 11:35 AM - 1:00 PM. During interviews, resident #1 (R1) and resident #2 (R2) stated that they feel that they are being treated with respect and dignity. Furthermore, staff #1 (S1) and staff #2 (S2) stated that they are respectful towards their residents and treat them with dignity. (Cont. on LIC9099-C) UnsubstantiatedCDSS inspection report, August 13, 2022 · control 31-AS-20210330130257

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 9 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 0
Type B citations
0
typical for this size: 0
Substantiated complaints
0
typical for this size: 0
Total complaints
4
typical for this size: 0
State visits on file
9
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(661) 285-2544
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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