Cerritos Villa 1 is a residential care home for the elderly (RCFE) in Cerritos, Los Angeles County, California — state license #197607320, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 10 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated November 6, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 10 times and filed 10 documents. The most recent — a complaint investigation report on November 6, 2025 — closed with the state’s outcome word: “Unsubstantiated.”
The state's published file for this home includes 3 documents with transcribed findings, dated December 10, 2024 to November 6, 2025. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (2). 3 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Nov 6, 2025Unsubstantiated
Allegation investigated: Staff admitted a resident with a prohibited health condition Staff mishandled a resident's medication Staff did not ensure a resident was properly fed
Licensing Program Analyst (LPA) Glenn Trueman conducted a subsequent complaint visit regarding the allegations listed above. LPA arrived unannounced and met with Staff S1. The purpose of the visit was explained. Administrator, Julio Navallo, arrived shortly after. The initial visit was conducted on 07/29/25 and included the following: LPA reviewed Resident R1's file and the facility to submit resident roster, staff roster, and documents pertaining to Resident (R1). LPA toured the facility and interviewed the assistant administrator telephonically. Resident R2 was interviewed at today's visit. Attempts were made to interview Resident R3 were unsuccessful with R3 unable to respond to questioning Resident R1 was in the hospital as of 7/28/25. At today's visit 11/06/25 Resident R2 and R3 were interviewed. Attempts were made to interview Resident R4 and R5 were unsuccessful with both residents unable to respond to questioning. . Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 6, 2025 · control 28-AS-20250723191517
Oct 18, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 25, 2025Substantiated
Allegation investigated: Staff did not issue a refund to resident's responsible party
Licensing Program Analysts (LPAs) Erik Zaragoza and Gabriela Castro conducted an initial unannounced complaint visit to address the allegation listed above. LPAs met with Eppi Vencer, caregiver for the facility, and explained the purpose of the visit. Administrator Julio Navallo arrived shortly thereafter. The investigation consisted of the following: LPAs obtained the admissions agreement, pre-placement appraisal, physician's report, and FACE sheet for Resident #1 (R1), and interviewed Staff #1 - 2 (S1 - S2). The investigation revealed the following: In regards to the allegation that "Staff did not issue a refund to resident's responsible party," it is alleged that the responsible party of C1 had paid rent for the entire month of August 2025, and has not received a refund following C1's passing on 8/4/2025. Substantiatedthe state’s words, verbatim · CDSS document, Sep 25, 2025 · control 28-AS-20250922154228
Sep 25, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 10, 2024Unsubstantiated
Allegation investigated: Staff do not ensure care plan for resident is being followed.
Licensing Program Analyst (LPA) Cynthia Chan conducted a complaint investigation on the allegation listed above. LPA arrived unannounced and met with Staff, Cristina Riego. The purpose of the visit was explained. Administrator, Julio Navallo, arrived shortly after to assist with the visit. LPA obtained a copy of the resident roster, staff roster, and documents pertaining to Resident #1 (R1). LPA toured the facility and interviewed the administrator, 4 Staff, family member, hospice nurse, and R1. For allegation, Staff do not ensure care plan for resident is being followed. It is alleged that Resident #1’s G-tube was clogged due to facility staff not providing the appropriate care. LPA reviewed R1’s file, medical records, and hospice care plan which indicated the reportable conditions pertaining to the G tube complications. R1 was admitted to the facility on 7/9/23 with hospice services for the gastrostomy (G) tube. Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 10, 2024 · control 28-AS-20241204083016
Nov 14, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 2, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 5, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Cerritos Villa 1 licensed?
Yes — Cerritos Villa 1 is a licensed residential care home for the elderly (RCFE) in Cerritos (Los Angeles County): California license #197607320, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 10 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated November 6, 2025, was marked “Unsubstantiated” by the state.
Can Cerritos Villa 1 care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Cerritos Villa 1 with clearances for wheelchair / non-ambulatory and bedridden; it does not list dementia / memory care and hospice care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordFACILITY LICENSED TO SERVE ELDERLY RESIDENTS AGE 60 AND ABOVE. ALL CANBE NON-AMBULATORY. FACILITY IS FIRE CLEARED FOR ONE BEDRIDDEN RESIDENT.FACILITY APPROVED TO ACCEPT OR RETAIN THREE RESIDENT ON HOSPICE FACILITY 87705 COMPLIANT. TWENTYFOUR HOUR AWAKE STAFF REQUIRED
How much does Cerritos Villa 1 cost?
California's public licensing record does not include Cerritos Villa 1's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Cerritos Villa 1 accept Medi-Cal or the Assisted Living Waiver?
Cerritos Villa 1 is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
4 of 6 beds occupied (67%) when the state visited on November 6, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Cerritos Villa 1?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 10 state visits and 10 dated documents since 2021 for Cerritos Villa 1; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated November 6, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 10 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(562) 404-0767Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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