Sunrise At Sterling Canyon is a residential care home for the elderly (RCFE) in Valencia, Los Angeles County, California — state license #197603807, licensed for 140 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 9 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated October 2, 2025 — published below in full, verbatim and unscored.

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Sunrise At Sterling Canyon

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Residential care home for the elderly (RCFE) · Large community, 140 residents · Valencia, CA · Los Angeles County
LicensedWheelchairMemory careHospiceBedridden not on file
No openings reportedBeds change hands in days ·
License #197603807, held since 2002 · read from the California state record on August 2, 2026 ·See on State Site →
25815 Mcbean Pkwy · Valencia, Los Angeles County
Phone
(661) 253-3551
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
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Wheelchair / non-ambulatoryApproved for 140 residents
Dementia / memory careVerified in record
Hospice careVerified in record
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
LICENSEE NAME CONTINUED: MANAGER-SUNRISE ASSISTED LIVING MNMGT. INC. FACILITY IS CLEARED FOR 140 NON-AMBULATORY CLIENTS AGES 60 AND OVER. APPROVED HOSPICE WAIVER INCREASE FROM EIGHT (8) TO THIRTY (30) HOSPICE RESIDENTS.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 10 times and filed 9 documents. The most recent is a facility evaluation report, dated October 2, 2025.

Most recent state visit
October 2, 2025
Occupancy at the July 18, 2024 visit
130 of 140 beds

The state's published file for this home includes 6 documents with transcribed findings, dated August 24, 2021 to July 18, 2024. 6 of the 6 carry the state's recorded outcome word: “Unsubstantiated” (6). 6 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 6 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 4 of 9 documentsFull record on the state’s site →
20251 state visit · 1 document
Oct 2, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20243 state visits · 3 documents
Oct 6, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 18, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Facility staff do not provide adequate food service to residents in care. Facility is in disrepair.

Licensing Program Analyst (LPA) Abeye Duguma conducted an unannounced initial complaint visit to the facility to investigate the above allegation. LPA met with Business Office Manager, Liz Kaplan, and explained the reason for the visit. --- Facility staff do not provide adequate food service to residents in care. It was alleged that facility does not serve food hot and serves the same meal back-to-back. To investigate the allegation, on 07/18/2024, LPA conducted a physical plant tour at around 10:30 AM, requested documents at around 11:30 AM, interviewed two (02) kitchen staff from around 11:30 AM to 12:15 PM and thirteen (13) residents from 12:45 PM – 3:00 PM. During the physical plant tour, LPA observed food being prepared and served hot and fresh. A review of the facility’s menu shows facility serves well balanced meals with a variety of choices. (CONT. on LIC9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 18, 2024 · control 31-AS-20240711115819
Mar 13, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Resident developed pressure injuries due to neglect

Licensing Program Analyst (LPA) Abeye Duguma conducted an unannounced subsequent complaint visit to the facility to investigate the above allegation. LPA met with the Executive Director, Tammy Berry, and explained the reason for the visit. --- Resident developed pressure injuries due to neglect. It was alleged that Resident #1 (R1) developed bedsores from not being turned enough. To investigate the allegation, on 10/02/2023 LPA requested pertinent documents at 11:30 AM and interviewed three (03) staff from 12:30 PM to 02:00 PM. Record review revealed that R1 was admitted to the hospital on 05/09/2023 and 08/05/2023 for failure to thrive. On both occurrences, R1 was admitted with no pressure injuries and subsequently released from the hospital with the need to provide care for pressure injuries. (CONT. on LIC 9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 13, 2024 · control 31-AS-20230927105003
Beside homes the same size
Type A citations0typical 1
Type B citations0typical 1
Substantiated complaints0typical 2
Total complaints5typical 7
State visits on file10typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2002.
Year-by-year trend
YearVisitsDocumentsSubstantiated20251102024330202311020223302021220
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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≈ $5,000–$7,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Sunrise At Sterling Canyon licensed?

Yes — Sunrise At Sterling Canyon is a licensed residential care home for the elderly (RCFE) in Valencia (Los Angeles County): California license #197603807, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 140 residents. State records list 9 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated October 2, 2025, appears in the inspection record on this page.

Can Sunrise At Sterling Canyon care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Sunrise At Sterling Canyon with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordLICENSEE NAME CONTINUED: MANAGER-SUNRISE ASSISTED LIVING MNMGT. INC. FACILITY IS CLEARED FOR 140 NON-AMBULATORY CLIENTS AGES 60 AND OVER. APPROVED HOSPICE WAIVER INCREASE FROM EIGHT (8) TO THIRTY (30) HOSPICE RESIDENTS.

How much does Sunrise At Sterling Canyon cost?

California's public licensing record does not include Sunrise At Sterling Canyon's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Sunrise At Sterling Canyon accept Medi-Cal or the Assisted Living Waiver?

Sunrise At Sterling Canyon is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

130 of 140 beds occupied (93%) when the state visited on July 18, 2024. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Sunrise At Sterling Canyon?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 10 state visits and 9 dated documents since 2021 for Sunrise At Sterling Canyon; 6 complaint-investigation narratives are transcribed verbatim below. The most recent, dated July 18, 2024, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

6 transcribed reports on file

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility staff do not provide adequate food service to residents in care. Facility is in disrepair.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Abeye Duguma conducted an unannounced initial complaint visit to the facility to investigate the above allegation. LPA met with Business Office Manager, Liz Kaplan, and explained the reason for the visit. --- Facility staff do not provide adequate food service to residents in care. It was alleged that facility does not serve food hot and serves the same meal back-to-back. To investigate the allegation, on 07/18/2024, LPA conducted a physical plant tour at around 10:30 AM, requested documents at around 11:30 AM, interviewed two (02) kitchen staff from around 11:30 AM to 12:15 PM and thirteen (13) residents from 12:45 PM – 3:00 PM. During the physical plant tour, LPA observed food being prepared and served hot and fresh. A review of the facility’s menu shows facility serves well balanced meals with a variety of choices. (CONT. on LIC9099-C) Unsubstantiated— CDSS inspection report, July 18, 2024 · control 31-AS-20240711115819
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident developed pressure injuries due to neglect
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Abeye Duguma conducted an unannounced subsequent complaint visit to the facility to investigate the above allegation. LPA met with the Executive Director, Tammy Berry, and explained the reason for the visit. --- Resident developed pressure injuries due to neglect. It was alleged that Resident #1 (R1) developed bedsores from not being turned enough. To investigate the allegation, on 10/02/2023 LPA requested pertinent documents at 11:30 AM and interviewed three (03) staff from 12:30 PM to 02:00 PM. Record review revealed that R1 was admitted to the hospital on 05/09/2023 and 08/05/2023 for failure to thrive. On both occurrences, R1 was admitted with no pressure injuries and subsequently released from the hospital with the need to provide care for pressure injuries. (CONT. on LIC 9099-C) Unsubstantiated— CDSS inspection report, March 13, 2024 · control 31-AS-20230927105003

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff not supervising resident resulting in multiple falls and injury/injuries
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Gary Tan conducted an unannounced subsequent visit at this facility to further investigate the above allegation. LPA met with Reminiscence Coordinator Debbie Gutierrez and explained the reason for the visit. LPA conducted physical plant tour at 11:46 AM, requested copy of facility documents relevant to the investigation at 12:00 PM, reviewed records between 12:00 PM to 1:45 PM. It was alleged that Resident #1 (R1) had fallen on 08/07/20 and 08/08/20 and sustained a skin tear behind R1's ear. LPA's record review on 03/04/23 between 12:01 PM to 2:00 PM and today between 12:00 PM to 1:45 PM revealed that R1 had an infected wound on right foot since 04/14/20, became infected and continuously deteriorating. On 04/17/20, R1 was brought to hospital for further evaluation and eventually had the foot amputated on 05/11/20 and returned to the facility on 05/13/20. Upon R1's return, R1 was put on Home Health service for R1's wound. (continued on LIC 9099-C) Unsubst— CDSS inspection report, March 18, 2023 · control 31-AS-20200810160037

2022

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility is understaffed
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
This is an amendment of the report dated 11/02/21 to put additional information on the report. Licensing Program Analyst (LPA) Gary Tan conducted an unannounced subsequent complaint visit to this facility to investigate further the above allegation. LPA met with Executive Director Tammy Berry and explained the reason for the visit. LPA conducted physical plant tour at 9:45 AM, requested facility documents relevant to the investigation at 10:05 AM and conducted interviews with residents between 10:30 AM and 1:20 PM. It was alleged that the Facility is understaffed and often the residents are not being checked up on. LPA's interview with fourteen (14) residents or more than 10% of the current census on 08/24/21 between 10:30 AM to 2:00 PM and today between 10:30 AM to 1:20 PM revealed that eleven (11) out of fourteen (14) residents believe that there is sufficient staffing at the facility and they being checked regularly and get sufficient care from the staff. (continued on LIC 9099-C) U— CDSS inspection report, December 28, 2022 · control 31-AS-20210630101236
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident has sustained multiple falls while in care
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
At 9:30am, Licensing Program Analyst (LPA) Angela Panushkina made an unannounced subsequent visit to finish investigation into the allegation above. LPA met with an Executive Director and explained the reason for the visit. It is alleged that Resident #1 (R1) had multiple falls while in care resulting in injury. LPA made the initial complaint visit on 08/04/2022. On that day LPA conducted interviews with Executive Director, Reminiscence Coordinator, Assistant Living Coordinator, 3 staff members and 12 residents. LPA also reviewed R1’s facility file and obtained copies of pertinent documents relevant to the investigation. Interviews with an Executive Director, Reminiscence Coordinator, Assistant Living Coordinator, 3 out of 3 staff, during the initial visit, revealed that R1 used to independently leave the facility, purchase alcohol and hide it in their room. Once the facility found out about this issue, all alcohol bottles were removed from R1’s room. Interviews also revealed that the— CDSS inspection report, September 14, 2022 · control 31-AS-20220728144526

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 10 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 1
Type B citations
0
typical for this size: 1
Substantiated complaints
0
typical for this size: 2
Total complaints
5
typical for this size: 7
State visits on file
10
typical for this size: 19
See the full inspection record on the state's site →
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What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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