Illustration — no photo of this home on file yet

Maschelle Villa

Small home·Licensed for 6·Valencia, California

Licensed since 2020Licence #197610011
(661) 425-7500From the state roster · September 13, 2026Plan a visit
  • Care approvals on fileWheelchair · Hospice · BedriddenState licensing record · September 13, 2026
  • Estimated starting rate$5,000 a monthCovelight estimate · likely $4,100–$6,150
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Room at the last state visit3 of 6 beds occupiedOctober 10, 2024 · not a current opening
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitJanuary 16, 2026CDSS inspection record

Maschelle Villa is a small care home in Valencia — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2020. Dementia care is not on file.

Built from CDSS public records · September 13, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Maschelle Villa

Is Maschelle Villa licensed?

The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.

How many residents is Maschelle Villa licensed for?

6 residents — a small home, per CDSS records as of September 13, 2026.

Has Maschelle Villa been cited?

0 Type A and 3 Type B citations since 2020, per CDSS records as of September 13, 2026. Those records count 9 state visits over the same years.

Is Maschelle Villa still open?

This license was on the CDSS roster as of September 28, 2026.

What does Maschelle Villa cost?

$5,000 a month to start is a Covelight estimate, likely $4,100–$6,150. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 8 small homes within 4 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 5 other homes of a similar licensed size in Valencia that publish a starting rate, the middle half runs $4,438 to $4,625 a month, and the middle figure is $4,500 (n = 5 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Maschelle Villa take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Lmaj, LLC, per CDSS records as of September 13, 2026.

Is there a hospital nearby?

Henry Mayo Newhall Hospital is 0.5 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Maschelle Villa keep a resident on hospice?

Hospice care is approved on this license, covering up to 1 resident, per CDSS records as of September 13, 2026.

Maschelle Villa license and inspection record

  • Name on the license: “MASCHELLE VILLA”, per the CDSS roster as of May 25, 2025.
  • License #197610011. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 13, 2026.
  • Licensed to Lmaj, LLC, per CDSS records as of September 13, 2026.
  • First licensed in 2020, per CDSS records as of September 13, 2026.
  • 9 state inspection visits since 2020, per CDSS records as of September 13, 2026.
  • 0 Type A and 3 Type B citations on file since 2020, per CDSS records as of September 13, 2026. The same records count 9 state visits in that period.
  • 1 complaint and 2 substantiated allegations on file since 2020, per CDSS records as of September 13, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is January 16, 2026, per CDSS records as of September 13, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 6 residents
  • Dementia / memory careNot on file · ask the home
  • Hospice careApproved · covers up to 1 resident
  • BedriddenApproved · covers up to 1 resident

State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. APPROVED FOR 6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. APPROVED FOR 1 HOSPICE RESIDENT.

935 - ELDERLY

CDSS record, verbatim · September 13, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 1 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 13, 2026

4 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

  • If memory loss develops

    Dementia-care designation not on file

    Ask: “If memory loss develops, what would change — and when would a move be needed?”

What it costs here

Covelight estimate

$5,000a month to start

Likely $4,100–$6,150

From 8 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$5,000a month

Likely $4,100–$6,300

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$5,000likely $4,100–$6,150

    Covelight’s estimate starts from the rates 8 small homes within 4 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $4,100–$6,300
$5,000
First monthWith a one-time move-in fee · likely $4,800–$9,400
$7,000
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 8 small homes within 4 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

8 homes like this within 4 miles publish starting rates mostly between $4,000–$5,000.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 8 nearby homes behind this estimate

Where it is

  • 25577 Almendra Drive, Valencia, CA 91355Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2021, the state has filed 8 documents for this home, and its records count 9 visits since 2020. The most recent is a facility evaluation report, dated January 16, 2026.

On file since
2021
State visits
9
Most recent visit
January 16, 2026
Occupied · October 10, 2024 visit
3 of 6 bedsa count on that day, not an opening

We hold 1 complaint report the state published for this home, dated October 10, 2024. 1 of the 1 carries the state's recorded outcome word: “Substantiated” (1). 1 includes the transcribed allegation the state investigated, word for word. Summary composed by computer from the 1 complaint report below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations3typical 0
  • Substantiated allegations2typical 0
  • Total complaints1typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2020.

Year by year
YearVisitsDocumentsSubstantiated2026110202433120221102021330

The last 36 months — 4 of 8 documents

The full record on the state’s site →
20261 state visit · 1 document
Jan 16, 2026Facility evaluation reportReport on file

Type of visit: Annual/Random

Licensing Program Analyst (LPA) Abeye Duguma met with Micaela Baliwag for a Required One (01) Year visit. LPA explained the reason for the visit and a tour of the physical plant was conducted at around 10:00 AM and the following was noted: The facility has outdoor furniture with a covered shaded area for residents and visitors. The facility does not have a swimming pool/body of water. The facility has a total of four (04) bedrooms and two (02) bathrooms. The facility is fire cleared for six (06) non-ambulatory of which one (01) may be bedridden and approved for one (01) hospice. The facility is currently occupying four (04) residents. Kitchen is sufficiently stocked with at least two (02) days perishable and seven (07) days non-perishable food. Frozen foods are wrapped and stored appropriately. Food storage and preparation areas are clean and inaccessible to pests. Knives and sharps are observed to be locked and inaccessible to residents. Laundry detergents, cleaning agents and other toxins are locked away. (continued on LIC 809-C) The living and dining room are neat and clean. The facility temperature was set to 65°F. The smoke and carbon monoxide detectors are hardwired, interconnected and observed to be operational. Fire extinguisher is located near the kitchen and observed to be fully charged and last inspected 10/22/2025. The residents' rooms are adequately furnished with appropriate lighting system. Hallways are well lit. Residents have enough personal hygiene product provided by the licensee. The bathroom was checked for cleanliness and proper operations. The hot water temperature was measured at 148.2°F. Towels and washcloths are not shared. There was enough clean linen available in the cabinets. LPA observed medication to be locked and inaccessible to residents. Facility maintains a complete first aid kit. Pursuant to Title 22 Division 6 Chapter 8 of the CA Code of Regulations, the following deficiencies were cited (refer to LIC 9099-D): No other health and safety hazards noted during the visit. Exit interview conducted. Copy of this report issued.the state’s words, verbatim · CDSS document, Jan 16, 2026
20243 state visits · 3 documents
Nov 16, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Abeye Duguma met with Darwin Jalova for a Required One (01) Year visit. LPA explained the reason for the visit. A tour of the physical plant was conducted at around 3:00 PM and the following was noted: There is one entrance being utilized at the facility. The facility has a total of four (04) bedrooms and two (02) bathrooms. The facility is fire cleared for six (06) non-ambulatory of which one (01) may be bedridden and approved for one (01) hospice. The facility is currently occupying three (03) residents. The facility has outdoor furniture with a covered shaded area for residents and visitors. The facility does not have a swimming pool/body of water. Laundry detergents, cleaning agents and other toxins are locked away. Kitchen is sufficiently stocked with at least two (02) days perishable and seven (07) days non-perishable food. Frozen foods are wrapped and stored appropriately. Food storage and preparation areas are clean and inaccessible to pests. Knives and sharps are observed to be locked and inaccessible to residents. The living and dining room are neat and clean. The facility maintains a comfortable temperature at 72°F. The smoke and carbon monoxide detectors are hardwired, interconnected and observed to be operational. Fire extinguisher is located near the kitchen and observed to be fully charged. (continued on LIC 809-C) The residents' rooms are adequately furnished with appropriate lighting system. Hallways are well lit. Residents have enough personal hygiene product provided by the licensee. The bathroom was checked for cleanliness and proper operations. The hot water temperature was measured at 117.3°F. Towels and washcloths are not shared. There was enough clean linen available in the cabinets. LPA observed medication to be locked and inaccessible to residents. Facility maintains a complete first aid kit. No health and safety hazards noted during the visit. Exit interview conducted. Copy of this report issued.the state’s words, verbatim · CDSS document, Nov 16, 2024
Oct 10, 2024Complaint investigation reportSubstantiated

Allegation investigated: Unfingerprinted staff are providing care and supervision to residents. Staff are not adequately trained.

Licensing Program Analyst (LPA) Abeye Duguma conducted an unannounced subsequent complaint visit to this facility to investigate the above allegations. LPA met with Micaela Baliwag and explained the reason for the visit. ---Unfingerprinted staff are providing care and supervision to residents. It was alleged that Staff #3 (S3) worked at the facility without a fingerprint clearance. To investigate the allegation, on 07/17/2024 LPA requested pertinent documents at 11:00 AM and interviewed one (01) staff from 11:00 AM to 11:45 AM. A review of the facility’s records revealed that Staff #3 (S3) was not fingerprint cleared. During interviews with staff, Staff #1 (S1) stated S3 was only employed for one week and replaced two former staff when they abruptly departed. (CONT. on LIC9099- C) Substantiated Based on record review and interviews, there is enough information to verify the allegation. Therefore, the allegation is SUBSTANTIATED at this time. ---Staff are not adequately trained It was alleged that staff are not adequately trained and do not have training documents in their personnel file. To investigate the allegation, on 07/17/2024 LPA requested pertinent documents at 11:00 AM and interviewed one (01) staff from 11:00 AM to 11:45 AM. A review of the facility’s files revealed that Staff #2 (S2), S3 and S4 did not have the required training documentation on file to provide the necessary care and supervision. Based on record review, there is enough information to verify the allegation. Therefore, the allegation is SUBSTANTIATED at this time. Pursuant to Title 22 Division 6 Chapter 8 of the CA Code of Regulations, the following deficiencies were cited (refer to LIC 9099-D): No other health and safety hazards noted during the visit. Exit interview conducted. Copy of this report issued. During interviews with resident, Resident #1 (R1) stated they are unaware of any drug use in the facility. Based on observations and interviews, there is not enough information to verify the allegation. Therefore, the allegation in UNSUBSTANTIATED at this time. ---Staff are not providing adequate food service. It was alleged that the food in the facility is kept passed the expiration dates. To investigate the allegation, on 07/17/2024 LPA conducted physical plant tour at around 10:15 AM and interviewed one (01) staff from 11:00 AM to 11:45 AM. On 10/10/2024, LPA interviewed one (01) additional staff and one (01) out of three (03) residents from 12:00 PM to 01:00 PM. LPA was unable to interview other residents due to conditions. During the physical plant tour LPA did not observe any expired foods. During interviews with staff, all staff stated they are unaware of any expired foods being kept or served in the facility. During interviews with resident, R1 stated they are not aware of facility storing or serving expired foods. Based on observations and interviews, there is not enough information to verify the allegation. Therefore, the allegation in UNSUBSTANTIATED at this time. ---Staff do not keep the facility free from pest It was alleged that the facility has pest (roaches) in the kitchen. To investigate the allegation, on 07/17/2024 LPA conducted physical plant tour at around 10:15 AM and interviewed one (01) staff from 11:00 AM to 11:45 AM. On 10/10/2024, LPA interviewed one (01) additional staff and one (01) out of three (03) residents from 12:00 PM to 01:00 PM. LPA was unable to interview other residents due to conditions. During the physical plant tour, LPA did not observe any roaches or pests in the facility. During interviews with staff, all staff stated they have not witnessed any roaches or pests in the facility. During interviews with resident, R1 stated they have not witnessed any roaches in the facility. Based on observations and interviews, there is not enough information to verify the allegation. Therefore, the allegation in UNSUBSTANTIATED at this time. ---Staff do not ensure that hazardous items are inaccessible to residents It was alleged that there are hazards such as chemicals and medicated ointments accessible in the resident's bedrooms behind the sliding cabinets. To investigate the allegation, on 07/17/2024 LPA conducted physical plant tour at around 10:15 AM, requested pertinent documents at 11:00 AM and interviewed one (01) staff from 11:00 AM to 11:45 AM. On 10/10/2024, LPA interviewed one (01) additional staff and one (01) out of three (03) residents from 12:00 PM to 01:00 PM. LPA was unable to interview other residents due to conditions. During the physical plant tour, LPA did not observe any unlocked chemicals or toxins accessible to residents. During interviews with staff, all staff stated that all toxins and chemicals are kept locked and inaccessible to residents. During interviews with resident, R1 stated they are unaware of unlocked or accessible toxins and chemicals. Based on observations and interviews, there is not enough information to verify the allegation. Therefore, the allegation in UNSUBSTANTIATED at this time. ---Staff are mismanaging resident medication It was alleged that the current caregivers may not have adequate training as evidenced by certificates or records to administer medications. To investigate the allegation, on 07/17/2024, LPA requested pertinent documents at 11:00 AM and interviewed one (01) staff from 11:00 AM to 11:45 AM. A review of the facility’s files revealed that Staff #2 (S2), S3 and S4 did not have the required training documentation on file to provide the necessary care and supervision. Although the aforementioned staff do not have training documents on file, other staff in the facility that are responsible for medication distribution have the required training. A review of the Medication Administration Records also shows that all medications were distributed as prescribed. Based on record review, there is not enough information to verify the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time. No other health and safety hazards noted during the visit. Exit interview conducted. Copy of this report issued.the state’s words, verbatim · CDSS document, Oct 10, 2024 · control 31-AS-20240708173002

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87355(d)(e)(1) · Plan of correction due date: Oct 14, 2024

87355 Criminal Record Clearance (d) All individuals..shall be fingerprinted and sign a Criminal Record Statement..(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b)shall prior to working,.. in a licensed facility: (1) Obtain a California clearance or a criminalrecord exemption..This requirement is not met as evidenced by; Based on record review, the facility did not ensure that staff working in the facility have fingerprint clearance. This poses a potential health, safety and personal rights risk to residents in care.the state’s words, verbatim · CDSS document, Oct 10, 2024

Plan of correction: Administrator will submit a written letter by the POC due date stating that they will review Title 22 Division 6 Chapter 8 of the CA Code of Regulations 87355 Criminal Record Clearance and that going forward will adhere to these regulations.

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87412(a)(13)(A)(d) · Plan of correction due date: Oct 14, 2024

87412 Personnel Records(a)The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee…(13) For employees that are required to be fingerprinted pursuant to Section 87355, Criminal Record Clearance: (A) A signed statement regarding their criminal record history as required by Section 87355(d). This requirement is not met as evidenced by; Based on record review, the facility did not ensure that staff working in the facility have fingerprint clearance. This poses a potential health, safety and personal rights risk to residents in care.the state’s words, verbatim · CDSS document, Oct 10, 2024

Plan of correction: Administrator will submit a written letter by the POC due date stating that they will review Title 22 Division 6 Chapter 8 of the CA Code of Regulations 87412 Personnel Records and that going forward will adhere to these regulations.

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87412(a)(13)(d)(4) · Plan of correction due date: Oct 14, 2024

87412 Personnel Records (a)The licensee shall ensure that personnel records are maintained on.. each employee..(13) (c)Licensees shall maintain.. verification of required staff training and orientation.(d).. training and/or related experience shall provide..(4) Knowledge required to safely assist with prescribed medications..This requirement is not met as evidenced by; Based on record review, the facility did not ensure that staff working in the facility have the required training to provide the necessary care and supervision to residents. This poses a potential health, safety and personal rights risk to residents in care.the state’s words, verbatim · CDSS document, Oct 10, 2024

Plan of correction: Administrator will submit a written letter by the POC due date stating that they will review Title 22 Division 6 Chapter 8 of the CA Code of Regulations 87412 Personnel Records and that going forward will adhere to these regulations.

Jan 7, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Abeye Duguma met with Kelvin Garcia for a Required One (01) Year visit. LPA explained the reason for the visit. A tour of the physical plant was conducted at 1:15 PM and the following was noted: There is one entrance being utilized at the facility. The facility has a total of four (04) bedrooms and two (02) bathrooms. The facility is fire cleared for six (06) non-ambulatory of which one (01) maybe bedridden and hospice waiver for one (01). The facility is currently occupying four (04) non-ambulatory residents. The facility has outdoor furniture with a covered shaded area for residents and visitors. The facility does not have a swimming pool/body of water. The garage is currently being used for laundry and storage. Laundry detergents, cleaning agents and other toxins are locked away. Kitchen is sufficiently stocked with at least two (2) days perishable and seven (7) days non-perishable food. Frozen foods are wrapped and stored appropriately. Food storage and preparation areas are clean and inaccessible to pests. Knives and sharps are observed to be locked and inaccessible to residents. The living and dining room are neat and clean. The facility maintains a comfortable temperature at 72°F. The smoke and carbon monoxide detectors are hardwired, interconnected and observed to be operational. Fire extinguisher is located in the kitchen, observed to be full and last inspected on 11/15/2023. (continued on LIC 809-C) The residents' rooms are adequately furnished with appropriate lighting system. Hallways are well lit. Residents have enough personal hygiene product provided by the licensee. The bathroom was checked for cleanliness and proper operations. The hot water temperature was measured at 108.5°F. Towels and washcloths are not shared. There was enough clean linen available in the cabinets. LPA observed medication and first aid kit to be locked and inaccessible to residents. No health and safety hazards noted during the visit. Exit interview conducted. Copy of this report issued.the state’s words, verbatim · CDSS document, Jan 7, 2024
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.
Open CDSS facility search ↗Report a record errorOperate this home? Respond or correct, free →

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?
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