Best Elder Care is a residential care home for the elderly (RCFE) in Palmdale, Los Angeles County, California — state license #197603599, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 9 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated October 9, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 10 times and filed 9 documents. The most recent is a facility evaluation report, dated October 9, 2025.
The state's published file for this home includes 3 documents with transcribed findings, dated August 21, 2022 to September 3, 2024. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (3). 3 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Oct 9, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 15, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 3, 2024Substantiated
Allegation investigated: Staff does not ensure resident is spoken to in an appropriate manner. Staff did not allow resident access to their walker.
At 10:20 a.m. Licensing Program Analysts (LPAs) Evelin Rios and Angelica Segovia arrived at the facility to conduct an unannounced complaint visit. Upon arrival, LPAs knocked on the door and were greeted by staff, Gemma Wanawan who granted access. LPA requested Gemma contact the administrator. LPA Rios spoke to the administrator Fabiloa Igid and LPA explained the reason for the visit. The administrator informed LPAs that she is not available to meet them at the facility but would be available via telephone. The administrator designated staff, Gemma to sign today's report. At approximately 10:30 a.m. LPAs conducted a physical plant inspection to assure the health and safety of the residents in care. From 10:41 a.m. to 11:40 a.m. LPAs interviewed two (2) staff, two (2) residents present at the facility and conducted a telephone interview with the administrator. From 11:41 a.m. to 12:00 p.m. LPAs reviewed and requested copies of documents relevant to this investigation. LPAs obtained thethe state’s words, verbatim · CDSS document, Sep 3, 2024 · control 31-AS-20240826142332
Sep 3, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 5, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Best Elder Care licensed?
Yes — Best Elder Care is a licensed residential care home for the elderly (RCFE) in Palmdale (Los Angeles County): California license #197603599, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 9 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated October 9, 2025, appears in the inspection record on this page.
Can Best Elder Care care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Best Elder Care with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license record6 NON-AMBULATORY. HOSPICE WAIVER FOR 1.
How much does Best Elder Care cost?
California's public licensing record does not include Best Elder Care's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Best Elder Care accept Medi-Cal or the Assisted Living Waiver?
Yes — Medi-Cal can help pay for care at Best Elder Care through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.
Medi-Cal / ALW homes in Los Angeles County →Assisted living on Medi-Cal in California →See the DHCS list →
5 of 6 beds occupied (83%) when the state visited on September 3, 2024. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Best Elder Care?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 10 state visits and 9 dated documents since 2021 for Best Elder Care; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated September 3, 2024, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2024
2022
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 10 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
Who runs Best Elder Care?
From the CDSS ownership record, checked August 9, 2026.
Licensed to Igid Senior Care, Inc., who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.
You can call them yourself, anytime — you never have to go through us.
(661) 878-8105Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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