Pointe At Summit Hills The is a residential care facility in Bakersfield, Kern County, California — state license #157209551, licensed for 170 residents, listed as licensed in the CDSS record we retrieved June 12, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. No dated state inspection or complaint documents are on file for this home as of June 12, 2026.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
The state has filed 5 documents for this home.
The state's published file for this home includes 5 documents with transcribed findings, dated October 16, 2025 to May 8, 2026. 5 of the 5 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (4). 5 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 5 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
May 8, 2026Substantiated
Allegation investigated: Facility failed to issue a refund within the allotted time frame
On 5/7/2026, Licensing Program Analyst (LPA) V. Gorban arrived unannounced to conduct an initial 10-day complaint inspection. LPA met with Business Office Manager Monica Ramirez and announced the purpose of the visit. Administrator Perla Pena was contacted and arrived a short while later. LPA delivered the following complaint investigation findings. The Department investigated the allegation listed above. Based on observations, interviews conducted and records reviewed, resident’s (R1) didnot receive refund as expected, 15 days after move out day. The preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED. See citation attached on the LIC9099-D. An exit interview was conducted with Administrator. A copy of this report, including appeal rights provided to Administrator, whose signature on this form confirms receipt of this document. Substantiatedthe state’s words, verbatim · CDSS document, May 8, 2026 · control 24-AS-20260506161907
May 8, 2026Unsubstantiated
Allegation investigated: Licensee does not ensure that residents are provided with quality food while in care. Staff harass resident in care
On 05/08/2026 Licensing Program Analyst (LPA) Gorban unannounced visited the facility to commence complaint investigation. LPA met with Business Office Manager Monica Ramirez and announced the purpose of the visit. Administrator Perla Pena was contacted and arrived a short while later. LPA delivered the following complaint investigation findings. The Department investigated the allegations listed above. Based on observations, interviews conducted and records reviewed, facility employ certified dietician who communicates with facility staff on regular basis and regarding food menu for regular and diabetic clients. Regarding staff harass resident in care. Based on staff and residents interviews no concerns observed and/or reported. Although the allegations may have happened or are valid, there are not a preponderance of evidence to prove the alleged violations did occur, therefore the allegations are Unsubstantiated. Exit interview conducted, report signed and copy of this report providethe state’s words, verbatim · CDSS document, May 8, 2026 · control 24-AS-20260428120152
Mar 17, 2026Unsubstantiated
Allegation investigated: Facility staff did not ensure that resident's showering needs are being met. Facility staff did not respond to residents’ call bell in a timely manner.
On 03/17/2026 Licensing Program Analyst (LPA) Gorban unannounced visited the facility to commence complaint investigation. LPA introduced self and met with administrator Perla Pena. LPA stated purpose of the visit and was allowed entry. During the complaint investigation LPA toured the facility conducting health and safety checks, reviewed records, and conducted interviews. Allegation: Facility staff did not ensure that resident's showering needs are being met, and . Based on interviews and records review and residents provided showers. Residents refused showers attempted again the same day. Showers refusals recorded and responsible party notified. Report continues on attached LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 17, 2026 · control 24-AS-20260310155842
Oct 16, 2025Unsubstantiated
Allegation investigated: Staff did not ensure the facility was free of pests
Licensing Program Analyst (LPA) Shawna Doucette conducted a visit to commence a complaint investigation. LPA identified herself and discussed the purpose of the visit and the elements of the allegation and delivered findings to Administrator, Perla Pena. LPA obtained copies of pest control invoices. LPA interviewed staff and residents. Based on observation and interviews, the facility does sometimes have flies due to the doors opening and closing when individuals enter and exit the facility. Facility has ordered a screen to attempt to eliminate flies and has a fan that blows outward to attempt to keep flies from entering into the kitchen. Based on record review, facility has a monthly pest control service. The Department has investigated the above allegation. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. An exit interview was conductedthe state’s words, verbatim · CDSS document, Oct 16, 2025 · control 24-AS-20251009145245
Oct 16, 2025Unsubstantiated
Allegation investigated: Staff did not ensure the facility was free of pests
Licensing Program Analyst (LPA) Shawna Doucette conducted a visit to commence a complaint investigation. LPA identified herself and discussed the purpose of the visit and the elements of the allegation and delivered findings to Administrator, Perla Pena. LPA obtained copies of pest control invoices. LPA interviewed staff and residents. Based on observation and interviews, the facility does sometimes have flies due to the doors opening and closing when individuals enter and exit the facility. Facility has ordered a screen to attempt to eliminate flies and has a fan that blows outward to attempt to keep flies from entering into the kitchen. Based on record review, facility has a monthly pest control service. The Department has investigated the above allegation. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. An exit interview was conductedthe state’s words, verbatim · CDSS document, Oct 16, 2025 · control 24-AS-20251009145245
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Is Pointe At Summit Hills The licensed?
Yes — Pointe At Summit Hills The is a licensed residential care facility in Bakersfield (Kern County): California license #157209551, shown as licensed in the CDSS state record checked June 12, 2026, licensed for 170 residents. No dated inspection documents appear in the copy of the state record we hold; the state's public site carries the complete history.
Can Pointe At Summit Hills The care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked June 12, 2026.
The CDSS license record checked June 12, 2026 lists no specialized-care clearances for Pointe At Summit Hills The (wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden are not on file). A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
How much does Pointe At Summit Hills The cost?
California's public licensing record does not include Pointe At Summit Hills The's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Kern County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Pointe At Summit Hills The accept Medi-Cal or the Assisted Living Waiver?
Pointe At Summit Hills The is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
79 of 170 beds occupied (46%) when the state visited on May 8, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Pointe At Summit Hills The?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked June 12, 2026.
The CDSS state record checked June 12, 2026 for Pointe At Summit Hills The includes 5 complaint-investigation narratives, transcribed verbatim below. The most recent, dated May 8, 2026, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
Transcribed from CDSS complaint-investigation reports · record checked June 12, 2026.
What the state has logged
California has logged — state visits for this home as of June 12, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(323) 217-7877Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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