Bayshire Riverwalk Senior Living

Allegation investigated: Staff did not ensure the a/c was not in disrepair Staff did not provide residents with alternative to keep cool

On 6/16/2026 Licensing Program Analyst (LPA) M. Medina conducted an unannounced initial 10-day complaint visit. LPA stated purpose and allowed entrance into facility. LPA met with Executive Director, Jeff Toomer to conduct complaint visit. This department has investigated the above allegations. During the course of the investigation, LPA toured the facility, conducted interviews, and reviewed documentation. Based on information gathered, the facility received information of the A/C unit not working properly on 6/12/2026, the unit was repaired the same day, during follow up visits on 6/13/2026 the A/C was functioning properly. The A/C unit then failed again during the late afternoon of 6/13/2026, however, there was no work order received by the community. On 6/15/2026, when the issue was reported, the A/C unit was repaired again and then later replaced per Executive Director's request. Facility does have portable units on site and available in case of emergency. A portble window unit was provided to resident during the period that apartment was having problemst, which was sufficient to keep the apartment temperature within regulation. The department has insufficient information regarding the above allegations. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove or disprove that the allegation occurred therefore the allegations are UNSUBSTANTIATED. Nothe state’s words, verbatim · CDSS document, Jun 17, 2026 · control 24-AS-20260616110458

Type of visit: Prelicensing

On 3/30/2026, Licensing Program Analyst (LPA) M. Medina conducted an announced Pre-licensing Inspection. LPA introduced met with Executive Director/Administrator, Jeffrey Toomer to conduct facility inspection. Fire clearance was granted by the local Fire Department for a capacity of 376, of which 268 may be non-ambulatory on floors 1 and 2 and 108 bedridden on floor 1 for buildings A & B. Delayed egress approved in memory care and secured perimeter for facility. LPA conducted a tour inside and outside of the facility. The following areas were toured and inspected: The following areas were toured in Building A: Front Lobby, Mail Room, Fitness Center, Laundry Room, Supply Room, Kitchen, Private Dining Room, Dining Area, Library, Medication Room, Kitchen, Activity room and Hair Salon. The following rooms were toured on 1st floor: 102, 111, 117, 122, 133, 139. 2nd floor: 207, 221, 229, 236, 243 and 3rd floor: 303, 316, 330, 346. The following areas were toured in Building B: Front Lobby, Kitchen, Dining Room, Mail Room, Medication Room, Library, Internet Cafe, Movie Room, Fitness Center and Hair Salon. The following rooms were toured on 1st floor: 106, 112 and in Memory Care: 118, 126, 134, and 137 and 2nd floor: 205, 221, 228, 243, 251 and 256. During facility tour of individual room, LPA observed bathrooms to have operational fixtures with grab bars and slip resistant surfaces. IIn Building A, LPA observed water temperature to measure between 105 degree F and 117 degrees F throughout building. In Building B, LPA observed water temperature to measure between 105 degrees F and 119 degrees F throughout building. The following Independent living Villas were toured: 410-D, LPA observed water temperature at 120 degrees F and 411D, LPA observed water temperature measured at 110 degrees F. Kitchen toured, facility receives food deliveries twice weekly. Refrigerator temperature maintained at 40 degree F and Freezer temperature maintained at 0 degree F. Fire extinguishers observed in every hallway throughout buildings and on each floor with a service date of 1/6/2026. Carbon monoxide detectors throughout buildings on each floor. Facility is equipped with fire alarm pull stations and fire sprinklers throughout building. Outside of facility toured, no hazards observed. LPA observed pool to be surrounded by a locked gate and inaccessible to residents. Component III conducted with Administrator and Applicant (via telephone) during pre-licensing visit. Exit interview conducted and a copy of report provided for facility records. Pre-Licensing is complete and this facility has no deficienciesthe state’s words, verbatim · CDSS document, Mar 30, 2026

Type of visit: Office

Component II completion: Successful Facility Type: Residential Care Facility for the Elderly (RCFE) Application Type: Change in Ownership (CHOW_ Capacity: 376 Census (if any clients in care): 200 COMP II Participants: Scott Kirby, Applicant Jeff Toomer, Administrator Interview Method: Virtual interview (Microsoft Teams) On March 25, 2026, Applicant and Administrator participated in COMP II. Identification of the Applicant and Administrator was verified through interview questions based on photo ID and other identifying personal information. During COMP II, Applicant and Administrator confirmed that they have read and understand community care facility licensing laws included in the Health and Safety Codes and the California Code of Regulations Title 22. Signed LIC 809 with copy of photo ID have been obtained. During COMP II, CAB analyst confirmed Applicant and Administrator’s understanding of following areas: 1. Facility Operation: License Type, Client/Resident Populations, and Program. 2. Admission Policies 3. Staffing Requirements & Training 4. Restrictive/Prohibited Health Conditions 5. General Provisions 6. Emergency Preparedness 7. Complaints & Reporting 8. Pre-licensing Readinessthe state’s words, verbatim · CDSS document, Mar 25, 2026