Real Care Llc is a residential care home for the elderly (RCFE) in Bakersfield, Kern County, California — state license #157209417, licensed for 300 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 16 dated inspection and complaint documents on file for this home going back to 2025, the most recent dated June 26, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2025, the state has visited this home 24 times and filed 16 documents. The most recent is a complaint investigation report, dated June 26, 2026.
The state's published file for this home includes 6 documents with transcribed findings, dated August 12, 2025 to June 2, 2026. 6 of the 6 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (5). 6 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 6 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jun 26, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 2, 2026Unsubstantiated
Allegation investigated: Staff are not allowing a resident to see a physician. Staff are coercing a resident to sell their personal belongings.
On 06/02/2026, Licensing Program Analyst (LPA) J. Duarte arrived unannounced to deliver findings on the above allegations. LPA introduced self, stated the purpose of the visit and requested to meet with Administrator Crystianna Robinson. The Department investigated the above allegations. Interviews with staff revealed that the facility contracts with a doctor; however, if requested, residents may see their own physician. In addition, LPA conducted interviews and was unable to be determined if the facility is coercing residents to sell their personal belongings. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur; therefore, the allegations are UNSUBSTANTIATED. An exit interview was conducted with Administrator Crystianna Robinson, whose signature on this form confirms receipt of this document. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jun 2, 2026 · control 24-AS-20260327004403
May 28, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 8, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 2, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 7, 2025Unsubstantiated
Allegation investigated: Facility did not assist resident with medical needs prior to leaving community. Resident's bedroom is not clean.
On 11/07/2025, Licensing Program Analysts (LPA) J. Duarte arrived at the facility unannounced to continue the investigation and deliver findings on the above allegations. LPA was greeted by Administrator (AD) Jessica Pelaya and LPA explained the reason for today's visit. Based on observation and interviews, although the allegations may have happened, there is not a preponderance of evidence to prove that the alleged violations occurred; therefore, the allegations are unsubstantiated. An exit interview was conducted, and a copy of this report was left with the administrator. Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 7, 2025 · control 24-AS-20251024095250
Oct 27, 2025Unsubstantiated
Allegation investigated: Staff locks resident’s bathroom door. Staff not refilling residents medication prescription in timely manner.
On 10/27/2025, Licensing Program Analysts (LPAs) J. Duarte and M. Medina conducted an unannounced initial 10-day complaint visit. LPAs introduced self, stated purpose of visit, and allowed entrance by Administrator Jessica Pelaya. This department investigated the above allegations. During the facility tour, LPAs observed the bathroom door in R1's room to be unlocked. During interviews and records review, it was stated that R1's family is obtaining newly prescribed medications and refilling medications from the pharmacy and delivering them to the facility. This department had insufficient information regarding the allegations listed above. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove or disprove that the allegations occurred therefore the allegations are UNSUBSTANTIATED. No deficiencies issued during this complaint visit . Exit interview conducted. A copy of this report was provided to Administrator for facility records Unsubthe state’s words, verbatim · CDSS document, Oct 27, 2025 · control 24-AS-20251023155115
Sep 25, 2025Substantiated
Allegation investigated: Facility is in disrepair Unfingerprinted individuals on premises Reporting requirements
On 09/25/2025, Licensing Program Analysts (LPAs) J. Duarte and L. Salazar arrived at the facility unannounced to continue the investigation and deliver findings on the above allegations. LPAs were greeted by current Administrator (AD) Jessica Pelaya. LPAs stated the purpose of the visit. LPAs toured facility with AD, reviewed facility records, interviewed residents and staff, reviewed residents files, and observed two individuals not on the facility schedule as employees, had personal belongings in rooms 166 and 269 and staff reported that they reside there. A Civil Penalty in the ammount of $500 for Criminal Record Clearance is here by assessed. LPA J. Duarte observed room 174 to be floaded and with an industrial fan operating to air out the room. LPAs also observed multiple resident rooms and hallways throughout the facility with dirty and/or stained carpet, toilets, and showers. In addition the kitchen tiles have dirt built up in the groute. LPAs reviewed resident records and intervthe state’s words, verbatim · CDSS document, Sep 25, 2025 · control 24-AS-20250912104637
Sep 25, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 12, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 11, 2025Unsubstantiated
Allegation investigated: Staff did not re order residents medications timely.
Licensing Program Analysts (LPAs) J. Duarte and S. Doucette conducted a visit to commence a complaint investigation. LPAs identified themselves and discussed the purpose of the visit, the elements of the allegations and delivered findings with Administrator (AD), Jessica Pelaya. LPAs reviewed and obtained copies of the Centrally Stored Medication, MARS, medication in Memory Care for R1 and R2. LPAs requested R2's hospice records; however, facility did not have records of R2's hospice care. Based on interviews with AD, R1 did not have a seizure. LPAs did not locate an IR or any documentation indicating R1 had a seizure. Based on records review and MARs log, medication was administered as prescribed. However, facility did not have a centrally stored medication log for R1 and R2 for August 2025. LPAs were unable to determine if medications for R1 and R2 were ordered in a timely manner. Continued on LIC 9099C. Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 11, 2025 · control 24-AS-20250905110736
Sep 11, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 12, 2025Unsubstantiated
Allegation investigated: Staff rely on egress devices for memory care residents as a substitute for staff Staff are not maintaining the facility free of odor Staff do not ensure that residents are provided with activities
On 8/12/2025, Licensing Program Analysts (LPAs) J. Duarte and M. Medina conducted an unannounced subsequent complaint visit to conduct facility tour, interviews, gather documentation and deliver findings. LPA introduced self and stated purpose of visit and allowed entrance by direct care staff. Administrator, Jessica Pelaya present and conducted facility tour with LPAs along with Maintenance Supervisor, Nathan Villela. . During the course of the investigation, facility was toured, interviews conducted and information gathered. This department had insufficient information regarding the allegations listed above. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove or disprove that the allegations occurred;therefore, the allegations are UNSUBSTANTIATED. No deficiencies issued during this complaint visit . Exit interview conducted. A copy of this report was provided to Administrator for facility records Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 12, 2025 · control 24-AS-20250620140053
Apr 30, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 15, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 9, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Real Care Llc licensed?
Yes — Real Care Llc is a licensed residential care home for the elderly (RCFE) in Bakersfield (Kern County): California license #157209417, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 300 residents. State records list 16 inspection and complaint documents since 2025; the most recent, a complaint investigation report dated June 26, 2026, appears in the inspection record on this page.
Can Real Care Llc care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Real Care Llc with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 300 NON-AMBULATORY OF WHICH 10 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 10.
How much does Real Care Llc cost?
California's public licensing record does not include Real Care Llc's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Kern County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Real Care Llc accept Medi-Cal or the Assisted Living Waiver?
Real Care Llc is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
48 of 300 beds occupied (16%) when the state visited on June 2, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Real Care Llc?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 24 state visits and 16 dated documents since 2025 for Real Care Llc; 6 complaint-investigation narratives are transcribed verbatim below. The most recent, dated June 2, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 24 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(661) 760-7610Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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