Skip to main content
CovelightCare
  • Start your search

    • MapExplore homes by area and what matters to you.
    • Directory
    • Guided search
    • Medi-Cal care homes

    Take a closer look

    • Check a home
    • Compare homes
    • Ask homes for me
  • Step by step

    • All care guidesEvery guide, in the order you’ll need them.
    • 1Step 1: Learn the kinds of care homes
    • 2Step 2: Ways to pay for care
    • 3Step 3: Find homes and check them
    • 4Step 4: Visit, and get the papers before you sign
    • 5Step 5: Move in
    • 6Step 6: The first months, and your rights

    Start with a question

    • Who pays for a care home?
    • Does Medi-Cal pay for a care home?
    • Board and care or assisted living?
    • Leaving the hospital soon?
    • Can a care home make someone leave?
    • Print a visit checklist
    • Check a home’s license
  • Professional tools

    • All professional tools
    • Discharge planning
    • Care management
    • Fiduciaries
    • Elder-law attorneys
    • Public-record worklist

    Care home operators

    • Manage your home’s profileYour home’s information and family inquiries.
    • Claim a home
    • Operator sign in
  • Get to know Covelight

    • How we work
    • Our data & sources
    • What’s new
    • Suggest a correction
    • Contact us
Saved homesGuided search
  • Start your search

    • MapExplore homes by area and what matters to you.
    • Directory
    • Guided search
    • Medi-Cal care homes

    Take a closer look

    • Check a home
    • Compare homes
    • Ask homes for me
  • Step by step

    • All care guidesEvery guide, in the order you’ll need them.
    • 1Step 1: Learn the kinds of care homes
    • 2Step 2: Ways to pay for care
    • 3Step 3: Find homes and check them
    • 4Step 4: Visit, and get the papers before you sign
    • 5Step 5: Move in
    • 6Step 6: The first months, and your rights

    Start with a question

    • Who pays for a care home?
    • Does Medi-Cal pay for a care home?
    • Board and care or assisted living?
    • Leaving the hospital soon?
    • Can a care home make someone leave?
    • Print a visit checklist
    • Check a home’s license
  • Professional tools

    • All professional tools
    • Discharge planning
    • Care management
    • Fiduciaries
    • Elder-law attorneys
    • Public-record worklist

    Care home operators

    • Manage your home’s profileYour home’s information and family inquiries.
    • Claim a home
    • Operator sign in
  • Get to know Covelight

    • How we work
    • Our data & sources
    • What’s new
    • Suggest a correction
    • Contact us
Guided search
Welcome Home Senior Residence (Pleasanton)License #15601411 · Covelight Care
Covelight CareWelcome Home Senior Residence (Pleasanton)License #15601411 · 6839 Singletree Court, Pleasanton, CA · (341) 999-3911Record printed from covelightcare.com — data as of the dates shown on each item.
Home/California/Alameda County/Pleasanton/Welcome Home Senior Residence (Pleasanton)
Map · 6839 Singletree Court

© Protomaps © OpenStreetMap

Starting rate$6,500/mo

Listed by the home on Seniorly · September 9, 2026 · See costs

Check availability

Request a tour

More days
  • AskThe cost, or your own question
  • (341) 999-3911

    From the state licensing record · October 26, 2026

  • whcaregivers.com↗

Free for families. A home gets your number only if you say yes.

WH

Call Welcome Home Senior Residence (Pleasanton)

Pleasanton · Licensed for 6

(341) 999-3911

From the state licensing record · October 26, 2026

From the home’s website, whcaregivers.com:

(888) 885-3598 · admissions line · seen October 27, 2026

info@whcaregivers.com · general email · seen October 27, 2026

or

Let us do the legwork

  • We ask about availability, price and the care you describe.
  • If it’s a fit, you choose whether they call you. Either way, you get every answer.
Check availabilityFree

Small home · Licensed for 6 · Pleasanton

Welcome Home Senior Residence (Pleasanton)

6839 Singletree Court, Pleasanton, CA 94588 · Licensed since 2008

  • Overview
  • Care
  • Costs
  • Daily life
  • Location
  • State record

Welcome Home Senior Residence (Pleasanton)

Overview

Starting rate

$6,500 a month

Listed by the home on Seniorly · September 9, 2026 See costs

No openings reported

  • Approved by the state: Wheelchair · HospiceState licensing record · October 26, 2026
  • Languages spoken: EnglishReported on Seniorly · August 24, 2026
  • Licensed for 6: a small care homeThe state license record

Ask this home

Check availability

Request a tour

More days
  • AskThe cost, or your own question

Free for families. A home gets your number only if you say yes.

Care and support

  • Wheelchairup to 6 residents
  • Hospiceup to 6 residents

Not on file: dementia and bedridden approvals.

Approved by the state · State licensing record · October 26, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. ALL MAY BE NON-AMBULATORY. LICENSE SUBJECT TO TERMS AND CONDITIONS OF HOSPICE WAIVER FOR SIX (6) RESIDENTS.

985 - RCFE / HOSPICE

CDSS record, verbatim · October 26, 2026

Care services

These are the home’s own statements about its day-to-day practice — they are not part of the state licensing record, and the state has not approved or reviewed them.

  • Assisted living

    Reported on whcaregivers.com · source dated December 9, 2025.

  • Help with bathing or showering

    Reported on Seniorly · source dated August 24, 2026.

  • Assistance with transfers

    Reported on Seniorly · source dated August 24, 2026.

  • Medication management

    Reported on Seniorly · source dated August 24, 2026.

  • Therapies availableRehabilitation Program · Physical Therapy

    Reported on whcaregivers.com · source dated December 9, 2025.

  • Diabetic / carbohydrate-controlled diet

    Reported on Seniorly · source dated August 24, 2026.

  • Incontinence care

    Reported on whcaregivers.com · source dated December 9, 2025.

  • Respite / short-term stays

    Reported on Seniorly · source dated August 24, 2026.

  • Help with dressing and grooming

    Reported on Seniorly · source dated August 24, 2026.

  • Building is wheelchair accessible

    Reported on whcaregivers.com · source dated December 9, 2025.

  • Couples acceptedYes — “may include residing in the same room, or separately in the same home”

    Reported on whcaregivers.com · source dated December 9, 2025.

  • Activities of daily living the home lists help withMeeting residents' daily needs

    Reported on whcaregivers.com · source dated December 9, 2025.

  • Works with hospice

    Reported on whcaregivers.com · source dated December 9, 2025.

  • 24-hour supervision claimed

    Reported on whcaregivers.com · source dated December 9, 2025.

  • Staff background checksEvery licensed home in California must do this.

    Reported on whcaregivers.com · source dated December 9, 2025.

  • CPR / first aid certified staff

    Reported on whcaregivers.com · source dated December 9, 2025.

  • Secured building entry

    Reported on whcaregivers.com · source dated December 9, 2025.

  • Hiring checksVerification of licenses or certificates · Verification of Licenses or Certificate · Reference Checks via Phone or Email · Certification of CPR and First Aid · Criminal Background Checking · State Required Health Screenings · and 5 more

    Verification of licenses or certificates · Verification of Licenses or Certificate · Reference Checks via Phone or Email · Certification of CPR and First Aid · Criminal Background Checking · State Required Health Screenings · Personal and Panel Interviews · Job Orientation Prior to Placement · Employee Performance Reviews · Ongoing Education during Employment · Drug Testing — reported on whcaregivers.com · source dated December 9, 2025.

  • Continuing education cadenceOngoing unspecified

    Reported on whcaregivers.com · source dated December 9, 2025.

  • Emergency call system

    Reported on Seniorly · source dated August 24, 2026.

  • Staff drug testing

    Reported on whcaregivers.com · source dated December 9, 2025.

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 6 — care may continue at the end of life

    State licensing record · October 26, 2026

We’ll ask for you. Not on file for Welcome Home Senior Residence (Pleasanton): two-person transfers or a lift, who is awake overnight, help with medicines and care if memory loss develops. When we check availability, we ask about these too.

Check availability

What it costs here

This home’s starting rate

$6,500a month to start

Listed by the home on Seniorly · September 9, 2026

Costs & moving in

  • Payment methodsCredit card

    Reported on Caring.com · seen September 9, 2026.

Monthly cost breakdownWith a shared room and basic help · room, care and fees$6,500likely a month
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$6,500this home

    The home lists this starting rate on Seniorly, seen September 9, 2026.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (44 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,500one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,500 (133 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $6,500–$7,100
$6,500
First monthWith a one-time move-in fee · likely $6,500–$10,650
$9,000
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated October 1, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
If the money runs out, what Medi-Cal covers
Rates at nearby homes19 nearby homes publish starting rates of $2,500 to $7,500

$2,500$7,500

This homeA nearby home’s published starting rate

19 homes like this within 10 miles publish starting rates mostly between $3,950–$6,000.

  • Warm HouseDublin · 2.5 mi · Small home
    $5,000Listed on Seniorly · seen September 9, 2026
  • Valle Verde Care Home IIDublin · 2.6 mi · Small home
    $4,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Karo Mina Care HomeSan Ramon · 4.2 mi · Small home
    $4,500Listed on A Place for Mom · seen September 9, 2026
  • Penny's Guest HomeSan Ramon · 5.1 mi · Small home
    $4,500Listed on Seniorly · seen September 9, 2026
  • Old Oak Golden VillaLivermore · 6.6 mi · Small home
    $6,000Listed on A Place for Mom · seen September 9, 2026
  • Tuscany Villa Senior LivingLivermore · 7.3 mi · Mid-size home
    $5,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Milan Villa Senior LivingLivermore · 7.3 mi · Mid-size home
    $5,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Willow Creek Alzheimer's & Dementia Care CenterCastro Valley · 8.7 mi · Mid-size home
    $7,395Listed on Seniorly · seen September 9, 2026
  • Welcome Home - Castro ValleyCastro Valley · 8.8 mi · Mid-size home
    $7,500Listed on Seniorly · assisted living private room · seen September 9, 2026
  • Blessing HomeCastro Valley · 9.0 mi · Small home
    $6,500Listed on A Place for Mom · seen September 9, 2026
  • Galicia's Tulip Care Home #2Hayward · 9.1 mi · Small home
    $2,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Ageway Boarding Care #3Union City · 9.2 mi · Small home
    $4,500Listed on Seniorly · seen September 9, 2026
  • Brookdale North FremontFremont · 9.3 mi · Mid-size home
    $6,245Listed on its own website · seen October 27, 2026
  • HRS Care HomeLivermore · 9.6 mi · Small home
    $3,800Listed on Seniorly · assisted living · seen September 9, 2026
  • Beloved Home RetreatFremont · 9.6 mi · Small home
    $4,000Listed on Seniorly · assisted living private room · seen September 9, 2026
  • Morning Light HomeCastro Valley · 9.7 mi · Small home
    $6,000Listed on its own website · 24h care starting price · seen October 5, 2026
  • Common DestinyFremont · 9.8 mi · Small home
    $3,000Listed on Seniorly · assisted living private room · seen September 9, 2026
  • Mt. Zion Home for the ElderlyUnion City · 9.8 mi · Small home
    $4,500Listed on A Place for Mom · seen September 9, 2026
  • Montgomery Springs ManorHayward · 9.8 mi · Mid-size home
    $3,000Listed on Seniorly · assisted living · seen September 9, 2026
How this estimate worksWhere this price comes from

The home lists this starting rate on Seniorly, seen September 9, 2026.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time move-in fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

Ask for the price

An estimate for planning, not a quote. A home sets the price after hearing about the care needed.

Daily life

Rooms, meals, activities and house rules, in the home’s own words. Open any detail to see where it came from.

Rooms & the spaces they will use (14)Private rooms · Outdoor space · Wifi included in the rate
  • Private rooms

    Reported on Seniorly · source dated August 24, 2026.

  • Outdoor spaceOutdoor Seating in the Porch · Porch seating · Walking paths · Garden

    Outdoor Seating in the Porch — reported on whcaregivers.com · source dated December 9, 2025.

    Porch seating — reported on whcaregivers.com · source dated December 9, 2025.

    Walking paths · Garden — reported on Seniorly · source dated August 24, 2026.

  • Wifi included in the rate

    Reported on whcaregivers.com · source dated September 4, 2026.

  • Shared / companion rooms

    Reported on Caring.com · seen September 9, 2026.

  • Common areasWell-Equipped Kitchen and Food Storage · Entertainment Room · Dining room

    Well-Equipped Kitchen and Food Storage · Entertainment Room — reported on whcaregivers.com · source dated December 9, 2025.

    Dining room — reported on Seniorly · source dated August 24, 2026.

  • Staff help residents use devices

    Reported on whcaregivers.com · source dated September 4, 2026.

  • Room typesSeparately in the same home · Residing in the same room

    Reported on whcaregivers.com · source dated December 9, 2025.

  • AmenitiesWell-equipped kitchen · Food storage · Telephone · Internet connection · Wi-Fi · Amenities are part of the senior care homes maintained by the Welcome Home Senior Residence group · and 7 more

    Well-equipped kitchen · Food storage · Telephone · Internet connection · Wi-Fi · Amenities are part of the senior care homes maintained by the Welcome Home Senior Residence group · Entertainment Room · Outdoor Seating in the Porch · Well-Equipped Kitchen and Food Storage — reported on whcaregivers.com · source dated December 9, 2025.

    Outdoor seating on the porch · Fully furnished rooms · Telephone and internet connection / Wi-Fi — reported on whcaregivers.com · source dated December 9, 2025.

    Move-in coordination — reported on Seniorly · source dated August 24, 2026.

  • Rooms come furnished

    Reported on whcaregivers.com · source dated December 9, 2025.

  • Housekeeping

    Reported on Seniorly · source dated August 24, 2026.

  • Roll-in / accessible shower

    Reported on whcaregivers.com · source dated December 9, 2025.

  • Grab bars and rails

    Reported on whcaregivers.com · source dated December 9, 2025.

  • Wifi in resident rooms

    Reported on whcaregivers.com · source dated December 9, 2025.

  • Telephone in the room

    Reported on whcaregivers.com · source dated December 9, 2025.

Meals, preferences & familiar food (8)All-day or flexible dining · Special diets supported · Meal times
  • All-day or flexible dining

    Reported on Seniorly · source dated August 24, 2026.

  • Special diets supportedSpecial Dietary Restrictions · Dietary Restrictions

    Special Dietary Restrictions — reported on whcaregivers.com · source dated December 9, 2025.

    Dietary Restrictions — reported on whcaregivers.com · source dated February 21, 2025.

  • Meal timesScheduled meals

    Reported on Seniorly · source dated August 24, 2026.

  • Food allergy management

    Reported on Seniorly · source dated August 24, 2026.

  • Family may eat with the resident

    Reported on whcaregivers.com · source dated December 9, 2025.

  • Meals provided

    Reported on Seniorly · source dated August 24, 2026.

  • Places to eat on siteWell-appointed dining rooms

    Reported on whcaregivers.com · source dated December 9, 2025.

  • Dining atmosphereWell-appointed dining rooms; family members are welcome to share a meal while visiting.

    Reported on whcaregivers.com · source dated December 9, 2025.

Activities & the rhythm of a day (4)The shape of an ordinary day, as the home describes it · Activity types offered · Activities tailored to the individual
  • The shape of an ordinary day, as the home describes itThroughout the year, we provide our residents with Assisted Living Activities

    Reported on whcaregivers.com · source dated December 9, 2025.

  • Activity types offeredCrochet · Knitting Activities · Karaoke Singing · Movie Marathons · Assisted Living Activities · Crochet and Knitting Activities · and 7 more

    Crochet · Knitting Activities · Karaoke Singing · Movie Marathons · Assisted Living Activities · Crochet and Knitting Activities · Stretching and Light Exercises · Karaoke Singing & Movie Marathons · Puzzles and Board Games · Holiday Celebrations · Art and Craft Activities · Indoor Card Games — reported on whcaregivers.com · source dated December 9, 2025.

    Movie nights — reported on Seniorly · source dated August 24, 2026.

  • Activities tailored to the individual

    Reported on whcaregivers.com · source dated December 9, 2025.

  • Exercise or fitness programExercise · Stretching · Light Exercises

    Exercise — reported on whcaregivers.com · source dated December 9, 2025.

    Stretching · Light Exercises — reported on whcaregivers.com · source dated December 9, 2025.

Faith, culture & language (1)Languages spoken by caregivers
  • Languages spoken by caregiversEnglish

    Reported on Seniorly · source dated August 24, 2026.

Pets, routines & independence (1)Residents may bring a pet
  • Residents may bring a pet

    Reported on Caring.com · seen September 9, 2026.

Visiting & staying involved (6)Support services for families · Wheelchair-accessible vehicle · Contact form
  • Support services for families

    Reported on whcaregivers.com · source dated December 9, 2025.

  • Wheelchair-accessible vehicle

    Reported on whcaregivers.com · source dated December 9, 2025.

  • Contact form

    Reported on whcaregivers.com · source dated December 9, 2025.

    Open on the website ↗
  • Limits on transportationOne free use of the wheelchair accessible van per resident each month; additional use is available at a nominal charge.

    Reported on whcaregivers.com · source dated December 9, 2025.

  • Transportation costs extra

    Reported on whcaregivers.com · source dated December 9, 2025.

  • Transportation

    Reported on whcaregivers.com · source dated December 9, 2025.

About the home (1)Brand or trade name
  • Brand or trade nameWelcome Home Senior Residences

    Reported on whcaregivers.com · source dated September 4, 2026.

Where it is

6839 Singletree Court, Pleasanton, CA 94588Address from the public record · October 26, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

  1. 1Stanford Health Care Tri-ValleyHospital · General acute care, on the state’s list2 mi

Straight-line distances; check the drive or the walk. Hospital: the nearest general acute care hospital on the state’s list (CDPH, September 16, 2026).

Open directions ↗

The state record

California inspects every licensed home and publishes what it found. A citation does not make a home unsafe, and an empty file does not make a home good.

CDSS public record, read October 26, 2026 · License #15601411 · See the state’s own record ↗

The last 36 months — 3 of 4 documents

20251 state visit · 1 document

Dec 23, 2025Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

On 12/23/2025 at 12:35 PM, Licensing Program Analyst (LPA) Ardalan Gharachorloo arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Administrator, Steve Chou and explained the purpose of the visit. LPA toured facility including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 71 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 112.4 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of non-perishable and 2 day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 11/25/2025. Emergency Disaster Plan was last posted on 11/13/2025. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 09/25/2025 LPA reviewed 5 residents records and 5 staff records; all were complete. LPA also reviewed a sample of resident’s medications. LPA reviewed the following documents: LIC 500 Personnel Report, LIC 610E Emergency Disaster Plan, Liability Insurance, and Current Administrator’s Certificate. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.the state’s words, verbatim · CDSS document, Dec 23, 2025

20242 state visits · 2 documents

Dec 5, 2024Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

On 12/05/2024 at 12:15 PM , Licensing Program Analyst (LPA) Ardalan Gharachorloo arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Care Staff, Mario Mallari and explained the purpose of the visit. Administrator, Steve Chou was not able to be available during the inspection. LPA toured facility including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 72 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 116 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of non-perishable and 2 day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 11/14/2024. Emergency Disaster Plan was last posted 3/8/2023. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 09/27/2024. At 1:30 PM, LPA reviewed 4 residents records and 5 staff records; all were complete. At 2:20 PM, LPA also reviewed a sample of resident’s medications.Following documents were requested and reviewed during the visit: LIC 500 Personnel Report, LIC 610E Emergency Disaster Plan, Liability Insurance and Current Administrator’s Certificate. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.the state’s words, verbatim · CDSS document, Dec 5, 2024
Jan 26, 2024Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

On 1/26/2024 at 1:00 PM, Licensing Program Analyst (LPA) K. Nguyen arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Administrator, Canuto Castro and explained the purpose of the visit. LPA toured facility with Canuto including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 5 total bedrooms which 5 bedrooms are occupied by the residents and 0 bedroom is occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 71 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 107.9 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 11/16/2023. Emergency Disaster Plan was last posted on 3/28/2023. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 12/29/2023. At 2:00pm, LPA reviewed 5 residents records. At 2:45pm, LPA reviewed 3 staff records and 3 of 3 have current first aid training and associated to the facility. At 2:25pm, LPA reviewed a sample of resident’s medications. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.the state’s words, verbatim · CDSS document, Jan 26, 2024
Earlier years2022 · 1 document

20221 state visit · 1 document

Apr 29, 2022Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

On 4/29/22 at 9:50am, Licensing Program Analysts (LPAs) K.Nguyen, and L. Francisco arrived unannounced to conduct Infection Control Inspection. LPAs met with Administrator, Julita Velasco, and explained the purpose of the visit. Licensee, Steve Chou later arrived at 11:25 AM. During the Infection Control Inspection, LPAs toured facility including but not limited to front entrance, screening station, hand washing stations, bedrooms, common areas, kitchen and backyard. Facility has a sufficient 2-day perishable and one week non-perishable food supply. There is one central entry point for universal screening for staff, residents and visitors. Hand sanitizer were observed at screening station. Cough/sneeze etiquette, social distancing and hand washing posters were observed. Facility staff were observed to be wearing proper PPE. Facility has an adequate supply of PPEs maintained at central location and easily accessible for staff. Facility has a mitigation plan and maintains record of routine screening for residents and staff. The following deficiency was observed during visit: -At 10:20 AM, LPAs observed an office and staff room added in the garage. No records of building permit on file. The following deficiency was observed (see LIC 809D) and cited from the California Code of Regulations, Title 22. Failure to correct deficiency may result in civil penalty. Exit interview conducted. Appeal Rights and a copy of this report provided.the state’s words, verbatim · CDSS document, Apr 29, 2022

License holder

Cardinal Care Management, LLC, licensed since 2008.

Operates 4 licensed homes in California. Running more than one home is common and is neither good nor bad on its own.

  • Welcome Home Senior Residence (Walnut Creek) · Walnut Creek
  • Welcome Home Senior Residence (Alamo) · Alamo
  • Welcome Home Senior Residence (Alamo II) · Alamo
The state’s totals for this licenseSince 2008, as the state’s facility page counts them
State visits on file
4
Total complaints
0
Substantiated allegations
0
Type A citations
0
Type B citations
0

These are the state’s own totals for this license since 2008, per CDSS records. The state counts them apart from the documents above, and they can differ from what those documents show; the documents say what each visit found. One complaint can contain several allegations.

Compare with homes the same size
This homeTypical
Type A citations00
Type B citations00
Substantiated allegations00
Total complaints00

“Typical” is the statewide median for licensed homes this size. It does not adjust for years licensed, and older licenses have had more visits and reports. The median is across the 6,916 licensed small board-and-care homes (6 or fewer beds) in the state record. The figures compared are the state’s totals, not the documents.

What the state’s words mean
Routine visita visit the state records as “Required” — a scheduled visit, not one made in answer to a complaintSubstantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents stand in their place.

Open CDSS facility search ↗Report a record errorOperate this home? Respond or correct, free →
Frequently asked questions

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Welcome Home Senior Residence (Pleasanton)

Is Welcome Home Senior Residence (Pleasanton) licensed?

The state lists this license as “Licensed,” per CDSS records as of October 26, 2026.

How many residents is Welcome Home Senior Residence (Pleasanton) licensed for?

6 residents — a small home, per CDSS records as of October 26, 2026.

Has Welcome Home Senior Residence (Pleasanton) been cited?

0 Type A and 0 Type B citations since 2008, per CDSS records as of October 26, 2026. Those records count 4 state visits over the same years.

Is Welcome Home Senior Residence (Pleasanton) still open?

This license was on the CDSS roster as of November 10, 2026.

What does Welcome Home Senior Residence (Pleasanton) cost?

$6,500 a month to start — listed by the home on Seniorly · September 9, 2026.

The home lists this starting rate on Seniorly, seen September 9, 2026.

Among 33 other homes of a similar licensed size across Alameda County that publish a starting rate, the middle half runs $3,000 to $6,000 a month, and the middle figure is $4,500 (n = 33 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date between September and October 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Welcome Home Senior Residence (Pleasanton) take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated October 1, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Cardinal Care Management, LLC, per CDSS records as of October 26, 2026. See the homes licensed to Cardinal Care Management, LLC — at least 4 on the state roster.

Is there a hospital nearby?

Stanford Health Care Tri-Valley is 2 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Welcome Home Senior Residence (Pleasanton) keep a resident on hospice?

Hospice care is approved on this license, covering up to 6 residents, per CDSS records as of October 26, 2026.

Welcome Home Senior Residence (Pleasanton) license and inspection record

  • Name on the license: “WELCOME HOME SENIOR RESIDENCE (PLEASANTON)”, per the CDSS roster as of May 25, 2025.
  • License #15601411. The state lists this license as “Licensed,” per CDSS records as of October 26, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of October 26, 2026.
  • Licensed to Cardinal Care Management, LLC, per CDSS records as of October 26, 2026.
  • First licensed in 2008, per CDSS records as of October 26, 2026.
  • 4 state inspection visits since 2008, per CDSS records as of October 26, 2026.
  • 0 Type A and 0 Type B citations on file since 2008, per CDSS records as of October 26, 2026. The same records count 4 state visits in that period.
  • 0 complaints and 0 substantiated allegations on file since 2008, per CDSS records as of October 26, 2026.
  • The most recent state visit on file is December 23, 2025, per CDSS records as of October 26, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Nearby

Other homes nearby

Licensed homes near this one in Alameda County, most information on file first. Every listed home appears on the same terms.

  • Map

    Pleasanton · 1.0 mi

    Ivy Park at Pleasanton

    Large community · licensed for 103

    Starting rate

    $4,995 a month to start

    Listed by the home on its own website · October 27, 2026

    On the state record

    • Wheelchair: on the state record
    • Dementia: on the state record
    • Hospice: on the state record
    • Bedridden: on the state record
  • Map

    Pleasanton · 2.2 mi

    Carefield Pleasanton

    Large community · licensed for 82

    Starting rate

    $6,295 a month to start

    Listed by the home on its own website · October 27, 2026

    On the state record

    • Wheelchair: on the state record
    • Dementia: on the state record
    • Hospice: on the state record
    • Bedridden: on the state record
  • Map

    Dublin · 2.2 mi

    Emerald Valley

    Large community · licensed for 80

    Starting rate

    $5,400 a month to start

    Listed by the home on Seniorly · September 9, 2026

    On the state record

    • Wheelchair: on the state record
    • Dementia: on the state record
    • Hospice: on the state record
    • Bedridden: on the state record
  • Map

    Pleasanton · 0.3 mi

    Valle Verde Care Home IV

    Small home · licensed for 6

    Estimated starting rate

    $4,600 a month to start

    Covelight estimate · likely $3,750–$5,650

    On the state record

    • Wheelchair: on the state record
    • Hospice: on the state record
  • Map

    Pleasanton · 1.3 mi

    Pleasanton Senior Care Villa

    Small home · licensed for 6

    Estimated starting rate

    $4,550 a month to start

    Covelight estimate · likely $3,750–$5,650

    On the state record

    • Wheelchair: on the state record
    • Hospice: on the state record
  • Map

    Pleasanton · 1.0 mi

    Valle Verde Care Home III

    Small home · licensed for 6

    Estimated starting rate

    $4,600 a month to start

    Covelight estimate · likely $3,750–$5,650

    On the state record

    • Wheelchair: on the state record
    • Hospice: on the state record

Street maps © Protomaps · © OpenStreetMap

Explore Alameda County ↗

Do you run this home?

Add your photos, care details, and contact information. Your public profile is free.

Claim this home
Visiting in person? Print a visit sheetHow we source information
CallAsk this home
WH

Call Welcome Home Senior Residence (Pleasanton)

Pleasanton · Licensed for 6

(341) 999-3911

From the state licensing record · October 26, 2026

From the home’s website, whcaregivers.com:

(888) 885-3598 · admissions line · seen October 27, 2026

info@whcaregivers.com · general email · seen October 27, 2026

or

Let us do the legwork

  • We ask about availability, price and the care you describe.
  • If it’s a fit, you choose whether they call you. Either way, you get every answer.
Check availabilityFree

Ask Welcome Home Senior Residence (Pleasanton)

Check availability

Request a tour

More days
  • AskThe cost, or your own question

Free for families. A home gets your number only if you say yes.

Covelight Care

A free directory of every licensed care home in California, built from CDSS public records.

Find your next step

Find a homeSaved homesHelp me chooseCheck a home

Make sense of care

Care guidesMedi-Cal & careYour rightsHow we workAbout this site

Work with Covelight

For professionalsFor home operatorsSuggest a correctionDevelopersContact us

© 2026 Covelight Care LLC. Homes never pay to appear or rank higher.

Covelight Care is not affiliated with, endorsed by, or sponsored by the sources named on this page.

3104 O St Unit #1023, Sacramento, CA 95816

PrivacyTermsText messages