Palm Village Retirement Community is a continuing-care retirement community in Reedley, Fresno County, California — state license #100404809, licensed for 262 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 12 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated February 26, 2026 — published below in full, verbatim and unscored.

See an error in this summary? Report it — free →

2 homes in view

Palm Village Retirement Community

No photo on file yet

No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.

Continuing-care retirement community · Large community, 262 residents · Reedley, CA · Fresno County
LicensedWheelchairHospiceMemory care not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #100404809, held since 1987 · read from the California state record on August 2, 2026 ·See on State Site →
703 West Herbert Avenue · Reedley, Fresno County
Phone
(559) 638-6933
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 100 residents
Dementia / memory careNot on file — ask the home
Hospice careVerified in record
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

See an error in these clearances? Report it — free →

What the state record says, word for word
160 AMBULATORY AND 100 NON-AMBULATORY ASSISTED/INDEPENDENT LIVING RESIDENTS IN THIS CCRC. DEMENTIA CARE UNIT APPROVED (ROOMS 151 THROUGH 165 & 167). FIRE CLEARANCE 02/08/12, FOR DELAYED EGRESS ON TWO (2) EXITS AND OUT-DOOR.HOSPICE WAIVER APPROVED FOR SIX RESIDENTS.State service designation938 - CONTINUE CARE CONTRACT (CCC)the CDSS license record, verbatim · checked August 2, 2026

Since 2022, the state has visited this home 13 times and filed 12 documents. The most recent is a facility evaluation report, dated February 26, 2026.

Most recent state visit
April 20, 2026
Occupancy at the January 26, 2026 visit
66 of 262 beds

The state's published file for this home includes 3 documents with transcribed findings, dated June 17, 2022 to January 26, 2026. 3 of the 3 carry the state's recorded outcome word: “Unfounded” (1), “Unsubstantiated” (2). 3 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 6 of 12 documentsFull record on the state’s site →
20262 state visits · 2 documents
Feb 26, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 26, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Facility staff are not properly addressing roaches in the facility

On 1/26/26 Licensing Program Analyst (LPA) M. Garza completed an unannounced initial complaint visit. LPA met with Administrator, Karly Alcantar explained reason for visit and was permitted entry into the facility. LPA completed a tour of the facility inside and out. A health and safety check was completed on residents in care. Residents observed in common areas and in their rooms. During the complaint visit LPA requested and reviewed documentation (staff and resident rosters, pest control receipts, housekeeping, dining and maintenance logs, cleaning schedule, staff schedule, community room schedule and completed interviews. Although the allegation may or may not have occurred, the preponderance of evidence standard has not been met per California Code of Regulations, Title 22. Nothe state’s words, verbatim · CDSS document, Jan 26, 2026 · control 24-AS-20260120094627
20252 state visits · 3 documents
Feb 11, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 11, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 30, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20241 state visit · 1 document
Jan 22, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 1
Type B citations0typical 1
Substantiated complaints0typical 2
Total complaints4typical 7
State visits on file13typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 1987.
Year-by-year trend
YearVisitsDocumentsSubstantiated20262202025230202411020232202022340
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$3,500$5,500 /mo
our estimate — Fresno County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.

Cost range look wrong? Report it — free →

Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?
How are care plans reviewed when a resident’s needs change?

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
Claim your home → · See something wrong? → · How we source every fact →
Call (559) 638-6933

Is Palm Village Retirement Community licensed?

Yes — Palm Village Retirement Community is a licensed continuing-care retirement community in Reedley (Fresno County): California license #100404809, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 262 residents. State records list 12 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated February 26, 2026, appears in the inspection record on this page.

Can Palm Village Retirement Community care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Palm Village Retirement Community with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license record160 AMBULATORY AND 100 NON-AMBULATORY ASSISTED/INDEPENDENT LIVING RESIDENTS IN THIS CCRC. DEMENTIA CARE UNIT APPROVED (ROOMS 151 THROUGH 165 & 167). FIRE CLEARANCE 02/08/12, FOR DELAYED EGRESS ON TWO (2) EXITS AND OUT-DOOR.HOSPICE WAIVER APPROVED FOR SIX RESIDENTS.

How much does Palm Village Retirement Community cost?

California's public licensing record does not include Palm Village Retirement Community's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Fresno County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Palm Village Retirement Community accept Medi-Cal or the Assisted Living Waiver?

Palm Village Retirement Community is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

66 of 262 beds occupied (25%) when the state visited on January 26, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Palm Village Retirement Community?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 13 state visits and 12 dated documents since 2022 for Palm Village Retirement Community; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated January 26, 2026, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

3 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility staff are not properly addressing roaches in the facility
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 1/26/26 Licensing Program Analyst (LPA) M. Garza completed an unannounced initial complaint visit. LPA met with Administrator, Karly Alcantar explained reason for visit and was permitted entry into the facility. LPA completed a tour of the facility inside and out. A health and safety check was completed on residents in care. Residents observed in common areas and in their rooms. During the complaint visit LPA requested and reviewed documentation (staff and resident rosters, pest control receipts, housekeeping, dining and maintenance logs, cleaning schedule, staff schedule, community room schedule and completed interviews. Although the allegation may or may not have occurred, the preponderance of evidence standard has not been met per California Code of Regulations, Title 22. NoCDSS inspection report, January 26, 2026 · control 24-AS-20260120094627

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility alarms do not work properly Facility failed to properly serve food
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 06/14/23, Licensing Program Analyst (LPA) M. Yang arrived unannounced to deliver findings on the above allegations. LPA introduced self, stated the purpose of the visit, and met with Administrator Karely Alcantar. During the course of the investigation, LPA conducted interviews, toured the facility, and reviewed records. LPA observed during the tour, Memory Care alarm door secure and opens with entry code and courtyard alarm was operating properly. Food temperature were documented prior to food being served for each meal.Food was observed inside food cart covered with tray cover. Based on observation, records reviewed, and interviews which were conducted, the preponderance of evidence standard has not been met; therefore, the above allegations are found to be UNSUBSTANTIATED. Exit interview conducted. A copy of this report was provided to the Administrator. UnsubstantiatedCDSS inspection report, June 14, 2023 · control 24-AS-20230526144209

2022

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedFood Service
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) M. Medina conducted a subsequent facility visit to deliver findings. LPA identified herself and discussed the purpose of visit and the findings with Administrator, Karely Alcantar. This Department conducted interviews, and reviewed documentation submitted during complaint investigation. This agency has investigated the complaint allegation and have found that the complaint was unfounded, therefore we have dismissed the complaint. NoCDSS inspection report, June 17, 2022 · control 24-AS-20220516140913

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 13 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 1
Type B citations
0
typical for this size: 1
Substantiated complaints
0
typical for this size: 2
Total complaints
4
typical for this size: 7
State visits on file
13
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(559) 638-6933
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →

See something wrong? Report an error — free → · How we source every fact →

This page is generated from CDSS Community Care Licensing public records. How we build these pages →

Do you run Palm Village Retirement Community? Claim this listing — free — add photos, activities, languages, and today’s availability.