Illustration — no photo of this home on file yet
Tiffany's Board & Care
Small home·Licensed for 6·Whittier, California
- Care approvals on fileWheelchair · Dementia · HospiceState licensing record · September 13, 2026
- Estimated starting rate$4,500 a monthCovelight estimate · likely $3,700–$5,550
- Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
- Room at the last state visit6 of 6 beds occupiedMarch 22, 2024 · not a current opening
- Ways to payAsk the homeMedi-Cal ALW participation not on file
- Last state visitFebruary 19, 2026CDSS inspection record
Tiffany's Board & Care is a small care home in Whittier — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 1998. Bedridden care is not on file.
Built from CDSS public records · September 13, 2026. Every fact below names its source and date.
Quick answers and the state record
A citation does not make a home unsafe, and an empty file does not make a home good.
Quick answers about Tiffany's Board & Care
Is Tiffany's Board & Care licensed?
The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
How many residents is Tiffany's Board & Care licensed for?
6 residents — a small home, per CDSS records as of September 13, 2026.
Has Tiffany's Board & Care been cited?
6 Type A and 0 Type B citations since 1998, per CDSS records as of September 13, 2026. Those records count 15 state visits over the same years.
Is Tiffany's Board & Care still open?
This license was on the CDSS roster as of September 28, 2026.
What does Tiffany's Board & Care cost?
$4,500 a month to start is a Covelight estimate, likely $3,700–$5,550. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”
Covelight’s estimate starts from the rates 24 small homes within 9 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
Among 228 other homes of a similar licensed size across Los Angeles County that publish a starting rate, the middle half runs $4,000 to $6,300 a month, and the middle figure is $5,000 (n = 228 other homes publishing a starting rate).
Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.
A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.
The price is made in the phone call. Nothing here is a quote, an offer or a discount.
A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.
Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.
Does Tiffany's Board & Care take Medi-Cal?
On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
Who holds the license?
The license is held by Sasada, Flordeliza, per CDSS records as of September 13, 2026.
Is there a hospital nearby?
PIH Health Whittier Hospital is 1.6 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.
Can Tiffany's Board & Care keep a resident on hospice?
Hospice care is approved on this license, per CDSS records as of September 13, 2026.
Tiffany's Board & Care license and inspection record
- Name on the license: “TIFFANY'S BOARD & CARE”, per the CDSS roster as of May 25, 2025.
- License #197801943. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
- Licensed for 6 residents — a small home, per CDSS records as of September 13, 2026.
- Licensed to Sasada, Flordeliza, per CDSS records as of September 13, 2026.
- First licensed in 1998, per CDSS records as of September 13, 2026.
- 15 state inspection visits since 1998, per CDSS records as of September 13, 2026.
- 6 Type A and 0 Type B citations on file since 1998, per CDSS records as of September 13, 2026. The same records count 15 state visits in that period.
- 3 complaints and 4 substantiated allegations on file since 1998, per CDSS records as of September 13, 2026. One complaint can carry several allegations.
- The most recent state visit on file is February 19, 2026, per CDSS records as of September 13, 2026.
California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗
Can they support the care needed?
California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.
- Wheelchair / non-ambulatoryApproved by the state
- Dementia / memory careApproved by the state
- Hospice careApproved by the state
- BedriddenNot on file · ask the home
State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.
Read the state’s own wording
FACILITY IS LICENSED TO SERVE CLIENTS AGE OF 60 AND OVER. FACILITY IS CLEARED FOR 6 AMBULATORY OR NON-AMBULATORY RESIDENTS. BEDRIDDEN FIRE CLEARANCE APPROVED FOR BEDROOM #3. HOSPICE WAIVER GRANTED FOR 1 RESIDENT.
983 - RCFE / DEMENTIA
CDSS record, verbatim · September 13, 2026
As needs change
- Staying through hospice
Hospice waiver on file — care may continue at the end of life
Ask: “If hospice is needed, can care continue here until the end?”
State licensing record · September 13, 2026
- If memory loss develops
Dementia-care designation on file
Ask: “Can we read the dementia care disclosure and discuss how daily support works?”
State licensing record · September 13, 2026
3 more questions to ask the home
- Two-person transfers or a lift
Not on file
Ask: “If two people or a lift are needed to transfer, can the person stay?”
- Someone awake overnight
Not on file
Ask: “Who is awake overnight, and how do residents ask for help?”
- Medicines
Not on file
Ask: “Who manages the medicines, and what happens when a dose is missed?”
What it costs here
Covelight estimate
$4,500a month to start
Likely $3,700–$5,550
From 24 nearby homes that publish rates · this home’s rate is not on file
Likely monthly total
$4,500a month
Likely $3,700–$5,750
With a shared room and basic help.
An estimate for planning, not a quote. The price is made in the phone call.
See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Starting monthly rate$4,500likely $3,700–$5,550
Covelight’s estimate starts from the rates 24 small homes within 9 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
Basic help with daily careUsually includedup to $600
Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).
One-time move-in fee$2,000one time · likely $0–$4,000
Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.
- Likely monthly totalLikely $3,700–$5,750
- $4,500
- First monthWith a one-time move-in fee · likely $4,300–$8,850
- $6,500
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
- Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
- Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
- SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
- VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
- Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
- MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
Avoid surprises on the billWhat changes the price, and what to ask
- The care level
Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.
- What is billed separately
Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.
- Move-in costs
A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.
- Increases
California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.
- What is the full monthly cost for the room and care we need, and what does it include?
- What would the next care level cost, and who decides when it changes?
- What is billed separately, and is there a one-time fee or deposit at move-in?
- Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing
Covelight’s estimate starts from the rates 24 small homes within 9 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
24 homes like this within 9 miles publish starting rates mostly between $4,000–$6,650.
- Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
- Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
- Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
- Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
- We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
- It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 24 nearby homes behind this estimate
- Monaco Crest Guest HomeHacienda Heights · 3.4 mi · Small home$4,000Listed on A Place for Mom · seen September 9, 2026
- Home Sweet HomeHacienda Heights · 4.3 mi · Small home$5,000Listed on A Place for Mom · seen September 9, 2026
- Grandridge Residential CareMonterey Park · 6.0 mi · Small home$6,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Kingdom WorksLa Mirada · 6.2 mi · Small home$5,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Grant Serenity on CharlotteSan Gabriel · 6.2 mi · Small home$8,000Listed on Seniorly · assisted living private room · seen September 9, 2026
- Turning Point Quality CareLa Mirada · 6.3 mi · Small home$5,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Active Care HomeWest Covina · 6.5 mi · Small home$6,500Listed on Seniorly · assisted living private room · seen September 9, 2026
- Care Marstel 1La Habra · 6.6 mi · Small home$3,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Chalet Terrace Senior LivingMonterey Park · 6.9 mi · Small home$6,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Anl Facility HomeNorwalk · 7.0 mi · Small home$4,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Whittier CottageLa Habra · 7.2 mi · Small home$4,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Alondra Guest ManorLa Mirada · 7.3 mi · Small home$4,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Cerritos Villa 1Cerritos · 7.6 mi · Small home$4,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Placerville Home CareLa Habra · 7.9 mi · Small home$4,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- European Christian HomeBellflower · 7.9 mi · Small home$4,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Las Estancias Assisted CareBrea · 8.2 mi · Small home$5,600Listed on Seniorly · assisted living · seen September 9, 2026
- Trinity Hills Estates - WalnutArcadia · 8.4 mi · Small home$8,500Listed on Seniorly · assisted living private room · seen September 9, 2026
- Las Palmas Home CareFullerton · 8.6 mi · Small home$7,000Listed on Seniorly · assisted living private room · seen September 9, 2026
- Inspired Elderly Care LivingWest Covina · 8.6 mi · Small home$4,650Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Vine ResidenceWest Covina · 8.6 mi · Small home$5,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Sunny Ridge Manor HomeFullerton · 8.7 mi · Small home$4,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Assisted Living & Wellness - HollyArcadia · 8.7 mi · Small home$6,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Rose Valley ArcadiaArcadia · 8.8 mi · Small home$8,000Listed on Seniorly · assisted living private room · seen September 9, 2026
- Arc Facility at Camino 2Fullerton · 8.8 mi · Small home$3,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
Where it is
- 12326 Whitley Avenue, Whittier, CA 90601Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.
Opening the neighborhood map…
The state record
California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.
Since 2022, the state has filed 15 documents for this home, and its records count 15 visits since 1998. The most recent is a facility evaluation report, dated February 19, 2026.
- On file since
- 2022
- State visits
- 15
- Most recent visit
- February 19, 2026
- Occupied · March 22, 2024 visit
- 6 of 6 bedsa count on that day, not an opening
We hold 6 complaint reports the state published for this home, dated October 19, 2022 to March 22, 2024. 6 of the 6 carry the state's recorded outcome word: “Substantiated” (3), “Unsubstantiated” (3). 6 include the transcribed allegation the state investigated, word for word. Summary composed by computer from the 6 complaint reports below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
Beside homes the same size
- Type A citations6typical 0
- Type B citations0typical 0
- Substantiated allegations4typical 0
- Total complaints3typical 0
“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 1998.
Year by year
The last 36 months — 8 of 15 documents
Feb 19, 2026Facility evaluation reportReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst (LPA) Cynthia Chan conducted the unannounced annual inspection. LPA met with the administrator, Flordeliza Sasada, and explained the purpose of the visit. The facility is licensed for six (6) residents, ages 60 and over, of which six (6) may be non-ambulatory and one (1) bedridden approved for bedroom #3. There is a hospice waiver approved for (1) resident. LPA inspected the facility using the Compliance and Regulatory Enforcement (CARE) tools. The facility has 4 bedrooms (3 shared resident bedrooms, 1 staff room), 2 bathrooms, living room, dining room, kitchen, and detached garage. The backyard has a covered area with tables and chairs. The swimming pool is surrounded by a fence. There are no items obstructing the walkways. Smoke and carbon monoxide combo detectors are connected to the fire department. Facility has fire sprinklers. LPA observed sufficient food supplies of perishable and nonperishable. Knives and cleaning solutions are locked and inaccessible to the residents. The hot water temperature is measured within the required range of 105-120 degrees F. LPA reviewed (3) personnel files. Administrator's certificate expires on 1/31/28. Staff are receiving training and has current CPR certificates. LPA reviewed five (5) resident files, and the files contain the physician's report and TB test results or chest xray, consent forms, admission agreement, and resident rights. The medication are centrally stored and administering to residents as prescribed. The current Emergency Disaster Plan is in place. LPA issued technical violations for disaster drills, staff training, and resident reappraisals. No deficiencies issued today. An exit interview was held and a copy of this report, along with appeal rights, was given to the administrator.the state’s words, verbatim · CDSS document, Feb 19, 2026
The state marks this report as 6 pages; the online copy we transcribed has 2. You can request the full file from the county licensing office.
Apr 1, 2025Facility evaluation reportReport on file
Type of visit: Required - 1 Year
Licensing Program Analysts (LPA) Jose Villalobos conducted an unannounced Required- 1 year visit using the full Care Compliance and Regulatory Enforcement (CARE) Tools. The purpose of the visit was explained to Administrator Flordeliza Sasada. The following12 (CARE) tool domains were utilized during the inspection: Infection Control: Infection control practices and Personal Protective Equipment (PPEs) were observed. COVID-19 screening is no longer in place. Facility has mitigation plan but will need to update into an infection control plan. Notice provided. Physical Plant/Environment Safety: The facility is located in a residential area which contains: Living room, kitchen, dining area, 4 Resident bedrooms, 2 bathrooms, laundry area and a detached garage. The interior and exterior physical plant was inspected. Exit doors are free of any obstruction and there are enclosed ponds in the backyard. Cleaning supplies and toxic substances are inaccessible. Water temperature readings measured within title 22 regulations. Operational Requirements: A current Plan of Operation observed. FACILITY IS CLEARED FOR 6 AMBULATORY OR NON-AMBULATORY RESIDENTS. BEDRIDDEN FIRE CLEARANCE APPROVED FOR BEDROOM #3. HOSPICE WAIVER GRANTED FOR 1 Continued on LIC 809-C Personnel Records - Staff Training: Administrator on file is current Staff have criminal background clearances. Four (4) staff files were reviewed. Staffing: Sufficient staff observed during visit Resident Records - Incident Reports: A total of four (4) resident files were reviewed. Required documents observed on file Resident Rights - Information Required postings observed Food Service: Sanitation practices and kitchen cleanliness was observed. Kitchen has utensils for clients to use and to store their meals No cleaning supplies stored near food Planned Activities: Sufficient space to accommodate both indoor and outdoor activities was observed. Incident Medical and Dental: First Aid Kid observed (4) of (4) Resident medications reviewed Disaster Preparedness: Emergency and Disaster Plan observed Residents with Special Health Needs: Currently (1) resident receiving home health services. Home health documents observed Inspection Tool was completed and no Title 22 deficiencies are being cited on todays visit. Exit interview conducted and a copy of this report was providedthe state’s words, verbatim · CDSS document, Apr 1, 2025
Mar 22, 2024Complaint investigation reportSubstantiated
Allegation investigated: Resident sustained a stage 4 pressure injury while in care. Resident was diagnosed with sepsis and E-Coli. Staff did not seek medical attention to resident in a timely manner.
***This report serves as an amendment and supersedes the complaint investigation report dated 03/07/24. The purpose of the visit is to correct the deficiency page. The findings remain as Substantiated. *** On today visit, Licensing Program Analyst (LPA) Tao conducted a subsequent complaint visit met with staff#4, caregiver. The purpose of the visit was to correct the complaint deficiency cited on 03/07/24 for the Stage 4 pressure injury and to add the additional citation for neglect. On 09/12/22, Licensing Program Analyst (LPA) Tao conducted the initial complaint investigation for the allegations listed above. LPA Tao conducted a health and safety check and toured the facility with Licensee, Flordeliza Sasada. LPA observed the facility was clean and in good repair, had a minimum of one-week nonperishable foods and a minimum of two days of perishable foods, and had operable wash basins, showers/bathtubs, and toilets and LPA did not observe any immediate health and safety concerns. (-continued in LIC 9099C-) Substantiated ***This report serves as an amendment and supersedes the complaint investigation report dated 03/07/24. The purpose of the visit is to correct the deficiency page. The findings remain as Substantiated. *** On 11/18/22, a subsequent tele-visit was conducted by Investigator Brian Slatic, during the visit, Investigator Slatic interviewed staff from staff#1 (S1) to staff #4 (S4) which included Administrator/Licensee; interviewed resident’s representative (RR) from RP1 to RP3; interviewed local law enforcement (P1); obtained resident records from hospital and obtained records from local law enforcement. IB reviewed resident#1 (R1)’s facility file and any related documentation. On 03/07/24, LPA Tao conducted a subsequent visit to deliver findings. On 03/22/24, LPA Tao conducted another visit for the purpose to correct the complaint deficiency cited on 03/07/24 for the Stage 4 pressure injury and to add the additional citation for neglect. Regarding allegation: resident sustained a stage 4 pressure injury while in care. It was alleged that due to staff neglect, a resident had a stage 4 pressure injury on resident’s Sacro Coccyx area while in care. During the investigation, the department interviewed staff from S1 to S4, responsible party (RP) from RP1 to RP3, and Whittier Police Department. The department reviewed R1’s facility file and reviewed R1’s hospital records. Per interviews with staff, on 07/31/22, staff #1 observed R1’s buttock area was a little raw. On 08/02/22, staff #1 observed R1s sore opened up and R1’s responsible party was notified. On 08/04/22, staff #1 indicated R1’s coccyx area had skin peeling off and outer area was reddened and staff notified R1’s responsible party. On 08/05/22, staff reported R1’s pressure sore was equivalent to the size of a quarter coin. On the same day, R1 developed a severe fever of 100-degree Fahrenheit and staff notified R1’s responsible party. R1 was sent to hospital for observation and treatment. Upon admission to the hospital, R1 was diagnosed with a Stage 4 pressure ulcer. R1’s sore was as extremely large and required surgery. On 08/07/22, R1 had surgery at the hospital. Per R1s file review, on 7/31/22, R1 had redness on buttocks, however, the facility did not address or document R1’s pressure injuries on R1’s care plan and R1 had not been admitted to hospice or R1 had not undergone a hospice evaluation. The facility had contacted a hospice nurse to schedule an evaluation of R1, however, R1 was not evaluated by Hospice until around 08/06/22 or 08/07/22. Thus, R1 developed a prohibited health condition, a stage IV pressure injury to the Sacro-Coccyx area, which was unstageable. Therefore, staff retained R1 with a prohibited health condition and failed to ensure R1 pressure wound was treated by a licensed medical professional. (-continued in LIC 9099C-) ***This report serves as an amendment and supersedes the complaint investigation report dated 03/07/24. The purpose of the visit is to correct the deficiency page. The findings remain as Substantiated. *** Regarding allegation: resident was diagnosed with sepsis and E-Coli. It was alleged that R1 had sepsis and E-Coli while in care. The department reviewed R1’s hospital records. On 08/05/22, R1 was sent to for evaluation at a local hospital due to R1 being hot to the touch and having a fever. Upon admission to the hospital, R1’s medical records and lab results indicated R1 had severe sepsis and E coli. The facility staff were aware of R1’s mental and health decline over the past four days prior to the hospital admission. However, the staff did not seek and/or provide R1 with immediate medical assistance, despite R1 changes of condition. Therefore, staff failed to obtain medical treatment for R1 who upon admission to the hospital was diagnosed with Sepsis and E Coli. Regarding allegation: staff did not seek medical attention to resident in a timely manner. It was alleged that staff did not provide a resident with medical attention timely. The department interviewed staff. Per staff interviews, on 07/31/22, the facility staff were aware of R1 had was raw on R1’s buttock. On 08/02/22, the staff observed R1’s change of condition. Per staff, R1’s pressure wound/sore on Sacro-Coccyx was observed to be raw and the R1’s pressure wound had opened up. Staff notified R1’s family/authorized representative about the R1’s opened pressure wound/sore. R1 was scheduled to have a hospice evaluation on 08/06/22. However, on 08/05/22, R1 had a severe fever and R1’s wound on the Sacro Coccyx opened up. Staff reported R1’s sore to be equivalent to the size of a quarter coin. As mentioned above, R1 was hot to the touch and the facility staff noted R1’s fever. R1 was physically and mentally declining over the past four days. As a result, on 08/02/22, R1’s had a change of condition, on 08/05/22, R1 was sent to hospital for evaluation and treatment. Upon admission to the hospital, R1’s medical records indicated R1 had sepsis, E-Coli, and stage 4 pressure injury. Per R1’s record review, the R1’s pressure injury was around the size of a basketball and down to the bone. Therefore, staff were aware of R1’s changes of condition on 08/02/22, however, staff neglected to seek timely medical attention for R1 until 08/05/22, upon which R1 required surgery for R1’s pressure wound. (-continued in LIC 9099C-) ***This report serves as an amendment and supersedes the complaint investigation report dated 03/07/24. The purpose of the visit is to correct the deficiency page. The findings remain as Substantiated. *** Based on interviews conducted and documents reviewed, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 6, and Chapter 8), are being cited on the attached LIC 9099D. An immediate $500 civil penalty is being issued during today's visit due to the neglect/lack of care and supervision resulting in resident sustaining a stage IV pressure injuries. The licensee was informed that a civil penalty might be assessed based on the Health & Safety Code 1569.49(e) or (f), or 1548(e) or (f), or 1568.0822(e) or (f). Exit interview conducted with Staff#4. Appeal Rights was discussed and a copy was given during visitthe state’s words, verbatim · CDSS document, Mar 22, 2024 · control 28-AS-20220908154436
From the deficiency page — Deficiency type: Type A · Section cited: CCR 87615(a)(1) · Plan of correction due date: Mar 25, 2024
(a) Persons who require health services for...shall not be admitted or retained in a residential care facility for the elderly:(1) Stage 3 and 4 pressure injuries. This requirement was not met as evidenced by: Based on record review & staff interviews, the licensee retained a resident with a prohibited health condition (Stage 4 pressure injury) who was not on hospice, which poses an immediate health, safety or personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Mar 22, 2024
Plan of correction: Licensee/ Administrator agrees to submit a written statement of how this deficiency will be corrected and prevented by the POC due date.
From the deficiency page — Deficiency type: Type A · Section cited: CCR 87468.2(a)(8) · Plan of correction due date: Mar 25, 2024
(a)(8) …residents in privately operated residential care facilities for the elderly shall have all of the following personal rights:.. (8) To be free from neglect,… This requirement was not met as evidenced by: Based on record review & staff interviews, the licensee did not comply with the section cited above and provide care by medical professional to resident#1 who had stage 4 pressure injuries, sepsis and E-Coli which poses an immediate health, safety or personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Mar 22, 2024
Plan of correction: Licensee/ Administrator agrees (1) to conduct staff training on regulation 87468.2 and provide proper medical care to pressure injuries residents as required. (2) to submit a written statement of how this deficiency will be corrected by the POC due date.
From the deficiency page — Deficiency type: Type A · Section cited: CCR 87465(a)(1) · Plan of correction due date: Mar 25, 2024
(a)(1) The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents. This requirement was not met by evidence of: Based on interviews and record reviews, Administrator failed to seek timely medical attention for resident#1 when resident sustained stage 4 pressure injuries, which poses an immediate health, safety or personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Mar 22, 2024
Plan of correction: Licensee/ Administrator agrees to conduct staff training on regulation 87465, provide proper medical care which includes pressure injuries for residents as required. Licensee agrees to submit a written statement of how this deficiency will be corrected by the POC due date. Additionally, Licensee will submit proof of staff training which includes staff signatures and dates by 4/5/24.
Mar 22, 2024Facility evaluation reportReport on file
Type of visit: Case Management - Other
Licensing Program Analyst (LPA) Tao conducted an unannounced case management visit during the complaint visit 28-AS-20220908154436. LPA met with staff#1 (S1) caregiver at the facility and spoke with Lynn Sasada, Administrator to discuss the purpose of the visit. The purpose of the visit was to check on the Health and Safety of the Residents and facility. LPA toured the physical plant of the facility and staff file reviews. LPA obtained a copy of the staff/resident roster. LPA reviewed resident#1 file and did not observe physician order for oxygen administration on file. Administrator explained R1’s physician report was taken by paramedic on 8/5/22 when resident was sent to hospital. Administrator said no R1’s physician order for oxygen administration or physician report was currently on file. Deficiencies of Health and Safety were observed per Title 22 Regulations Division 6 Chapter 8. Exit interview was conducted with staff and a copy of this report, LIC 809D, and appeal rights were provided.the state’s words, verbatim · CDSS document, Mar 22, 2024
From the deficiency page — Deficiency type: Type B · Section cited: CCR 87618(b)(1) · Plan of correction due date: Mar 29, 2024
(b)(1)…licensee shall be responsible for...(1) monitoring of the resident's ongoing ability to operate the equipment in accordance with the physician's orders. This requirement was not met as evidenced by: Resident#1 did not have a physician order for oxygen administration on file. Based on file review, Administrator did not comply with the section cited above which poses a potential health, safety or personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Mar 22, 2024
Plan of correction: Administrator would obtain a physician order of oxygen administration for resident#1 or provide a statement explaining why Licensee could not obtain a physician order and how to prevent it from happening in the further. Due by POC due date.
Mar 14, 2024Complaint investigation reportUnsubstantiated
Allegation investigated: Facility did not notify resident's responsible party of a serious injury. Facility did not provide resident's records to responsible party.
Licensing Program Analyst (LPA) Angelica Rea conducted a subsequent visit in regard to the above allegations. **The purpose of the visit is to provide additional information not provided on the report dated 12/7/23**. LPA Rea met with Administrator, Flordeliza Sasada. Regarding the allegation that : Facility did not notify resident #1's responsible party of a serious injury. The invesitgation consisted of review of resident #1's file, including facility notes, and interview(s) with Administrator and Staff #1. Resident #1 is no longer residing at the facility, and was not interviewed. Administrator and Staff #1 stated that they were in constant communication with resident #1's responsible party, and provided copies of facility notes, and text messages to show that they did notify resident's responsible party of resident's injury. LPA Rea spoke to resident #1's responsible party on 12/18/23, who stated that she was not notified of resident #1's injury. However, the standard of proof has not been met because the preponderance of the evidence does not demonstrate the facility was in violation of Title 22 regulations and/or did not make a reasonable effort to communicate with the resident’s family member. Unsubstantiated Regarding the allegation that the facility did not provide resident #1's records to responsible party. The investigation consisted of review of resident #1's file, including facility notes, and interview(s) with Administrator and Staff #1. Resident #1 is no longer residing at the facility, and was not interviewed. LPA Rea spoke to Resident #1's responsible party on 12/18/23. Resident #1's reporting party stated that she personally didn't request any records from the facility. Administrator and Staff #1 stated that they provided resident #1's records to authorized parties who requested the records. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are UNSUBSTANTIATED. Exit interview was conducted with Ms. Sasada, and a copy of this report was provided.the state’s words, verbatim · CDSS document, Mar 14, 2024 · control 28-AS-20220830151900
Mar 7, 2024Complaint investigation reportSubstantiated
Allegation investigated: Resident sustained a stage 4 pressure injury while in care. Resident was diagnosed with sepsis and E-Coli. Staff did not seek medical attention to resident in a timely manner.
On today visit, Licensing Program Analyst (LPA) Tao conducted a subsequent complaint visit met with staff#4, caregiver. The purpose of the visit was to deliver complaint investigation findings and was discussed with Licensee, Tiffancy Sasada, over the phone. On 09/12/22, Licensing Program Analyst (LPA) Tao conducted the initial complaint investigation for the allegations listed above. LPA Tao conducted a health and safety check and toured the facility with Licensee, Flordeliza Sasada. LPA observed the facility was clean and in good repair, had a minimum of one-week nonperishable foods and a minimum of two days of perishable foods, and had operable wash basins, showers/bathtubs, and toilets and LPA did not observe any immediate health and safety concerns. (-continued in LIC 9099C-) Substantiated On 11/18/22, a subsequent tele-visit was conducted by Investigator Brian Slatic, during the visit, Investigator Slatic interviewed staff from staff#1 (S1) to staff #4 (S4) which included Administrator/Licensee; interviewed resident’s representative (RR) from RP1 to RP3; interviewed local law enforcement (P1); obtained resident records from hospital and obtained records from local law enforcement. IB reviewed resident#1 (R1)’s facility file and any related documentation. Regarding allegation: resident sustained a stage 4 pressure injury while in care. It was alleged that due to staff neglect, a resident had a stage 4 pressure injury on resident’s Sacro Coccyx area while in care. During the investigation, the department interviewed staff from S1 to S4, responsible party (RP) from RP1 to RP3, and Whittier Police Department. The department reviewed R1’s facility file and reviewed R1’s hospital records. Per interviews with staff, on 07/31/22, staff #1 observed R1’s buttock area was a little raw. On 08/02/22, staff #1 observed R1s sore opened up and R1’s responsible party was notified. On 08/04/22, staff #1 indicated R1’s coccyx area had skin peeling off and outer area was reddened and staff notified R1’s responsible party. On 08/05/22, staff reported R1’s pressure sore was equivalent to the size of a quarter coin. On the same day, R1 developed a severe fever of 100-degree Fahrenheit and staff notified R1’s responsible party. R1 was sent to hospital for observation and treatment. Upon admission to the hospital, R1 was diagnosed with a Stage 4 pressure ulcer. R1’s sore was as extremely large and required surgery. On 08/07/22, R1 had surgery at the hospital. Per R1s file review, on 7/31/22, R1 had redness on buttocks, however, the facility did not address or document R1’s pressure injuries on R1’s care plan and R1 had not been admitted to hospice or R1 had not undergone a hospice evaluation. The facility had contacted a hospice nurse to schedule an evaluation of R1, however, R1 was not evaluated by Hospice until around 08/06/22 or 08/07/22. Thus, R1 developed a prohibited health condition, a stage IV pressure injury to the Sacro-Coccyx area, which was unstageable. Therefore, staff retained R1 with a prohibited health condition and failed to ensure R1 pressure wound was treated by a licensed medical professional. Regarding allegation: resident was diagnosed with sepsis and E-Coli. It was alleged that R1 had sepsis and E-Coli while in care. The department reviewed R1’s hospital records. On 08/05/22, R1 was sent to for evaluation at a local hospital due to R1 being hot to the touch and having a fever. Upon admission to the hospital, R1’s medical records and lab results indicated R1 had severe sepsis and E coli. The facility staff were aware of R1’s mental and health decline over the past four days prior to the hospital admission. (-continued in LIC 9099C-) However, the staff did not seek and/or provide R1 with immediate medical assistance, despite R1 changes of condition. Therefore, staff failed to obtain medical treatment for R1 who upon admission to the hospital was diagnosed with Sepsis and E Coli. Regarding allegation: staff did not seek medical attention to resident in a timely manner. It was alleged that staff did not provide a resident with medical attention timely. The department interviewed staff. Per staff interviews, on 07/31/22, the facility staff were aware of R1 had was raw on R1’s buttock. On 08/02/22, the staff observed R1’s change of condition. Per staff, R1’s pressure wound/sore on Sacro-Coccyx was observed to be raw and the R1’s pressure wound had opened up. Staff notified R1’s family/authorized representative about the R1’s opened pressure wound/sore. R1 was scheduled to have a hospice evaluation on 08/06/22. However, on 08/05/22, R1 had a severe fever and R1’s wound on the Sacro Coccyx opened up. Staff reported R1’s sore to be equivalent to the size of a quarter coin. As mentioned above, R1 was hot to the touch and the facility staff noted R1’s fever. R1 was physically and mentally declining over the past four days. As a result, on 08/02/22, R1’s had a change of condition, on 08/05/22, R1 was sent to hospital for evaluation and treatment. Upon admission to the hospital, R1’s medical records indicated R1 had sepsis, E-Coli, and stage 4 pressure injury. Per R1’s record review, the R1’s pressure injury was around the size of a basketball and down to the bone. Therefore, staff were aware of R1’s changes of condition on 08/02/22, however, staff neglected to seek timely medical attention for R1 until 08/05/22, upon which R1 required surgery for R1’s pressure wound. Based on interviews conducted and documents reviewed, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 6, and Chapter 8), are being cited on the attached LIC 9099D. An immediate $500 civil penalty is being issued during today's visit due to the neglect/lack of care and supervision resulting in resident sustaining a stage IV pressure injuries, sepsis, and E-coli. The licensee was informed that a civil penalty might be assessed based on the Health & Safety Code 1569.49(e) or (f), or 1548(e) or (f), or 1568.0822(e) or (f). Exit interview conducted with Staff#4. Appeal Rights was discussed and a copy was given during visit.the state’s words, verbatim · CDSS document, Mar 7, 2024 · control 28-AS-20220908154436
From the deficiency page — Deficiency type: Type A · Section cited: CCR 87631(a)(3)(B) · Plan of correction due date: Mar 8, 2024
Healing Wounds (a)(3)(B) All aspects of care performed by the medical professional and facility staff shall be documented in the resident's file. This requirement was not met as evidenced by: Based on record review & staff interviews, the licensee did not: (1) comply with the section cited above; (2) document or update resident#1's Plan of Care; (3) provide care by medical professional to resident#1 who had stage 4 pressure injuries, sepsis and E-Coli which poses an immediate health, safety or personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Mar 7, 2024
Plan of correction: Licensee/ Administrator agrees to conduct staff training on regulation 87631 and resident care plan. Licensee agrees to submit a written statement of how this deficiency will be corrected and prevented by the POC due date.
From the deficiency page — Deficiency type: Type A · Section cited: CCR 87465(a)(1) · Plan of correction due date: Mar 8, 2024
Incidental Medical and Dental Care (a)(1) The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents. This requirement was not met by evidence of: Based on interviews and record reviews, Administrator failed to seek timely medical attention for resident#1 when resident sustained stage 4 pressure injuries, which poses an immediate health, safety or personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Mar 7, 2024
Plan of correction: Licensee/ Administrator agrees to conduct staff training on regulation 87465, provide proper medical care which includes pressure injuries for residents as required. Licensee agrees to submit a written statement of how this deficiency will be corrected by the POC due date. Additionally, Licensee will submit proof of staff training which includes staff signatures and dates by a week after the POC due date.
Feb 13, 2024Facility evaluation reportReport on file
Type of visit: Required - 1 Year
Licensing Program Analysts (LPA) Jose Villalobos conducted an unannounced Required- 1 year visit using the full Care Compliance and Regulatory Enforcement (CARE) Tools. The purpose of the visit was explained to Administrator Flordeliza Sasada. The following12 (CARE) tool domains were utilized during the inspection: Infection Control: Infection control practices and Personal Protective Equipment (PPEs) were observed. COVID-19 screening is no longer in place. An Infection Control Plan was not observed but requested Physical Plant/Environment Safety: The facility is located in a residential area which contains: Living room, kitchen, dining area, 4 Resident bedrooms, 2 bathrooms, laundry area and a detached garage. The interior and exterior physical plant was inspected. Exit doors are free of any obstruction and there are enclosed ponds in the backyard. Cleaning supplies and toxic substances are inaccessible. Water temperature readings measured within title 22 regulations. Operational Requirements: A current Plan of Operation observed. FACILITY IS CLEARED FOR 6 AMBULATORY OR NON-AMBULATORY RESIDENTS. BEDRIDDEN FIRE CLEARANCE APPROVED FOR BEDROOM #3. HOSPICE WAIVER GRANTED FOR 1 Personnel Records - Staff Training: Administrator on file is current Staff have criminal background clearances. Four (4) staff files were reviewed. Continued on LIC 809-C Staffing: Sufficient staff observed during visit Resident Records - Incident Reports: A total of six (6) resident files were reviewed. Required documents observed on file Resident Rights - Information Required postings observed Food Service: Sanitation practices and kitchen cleanliness was observed. Kitchen has utensils for clients to use and to store their meals No cleaning supplies stored near food Planned Activities: Sufficient space to accommodate both indoor and outdoor activities was observed. Incident Medical and Dental: First Aid Kid observed (6) of (6) Resident medications reviewed Disaster Preparedness: Emergency and Disaster Plan observed Residents with Special Health Needs: Currently (1) resident receiving hospice services. Hospice care plans observed Inspection Tool was completed and no Title 22 deficiencies are being cited on todays visit. Exit interview conducted and a copy of this report was providedthe state’s words, verbatim · CDSS document, Feb 13, 2024
Dec 7, 2023Complaint investigation reportUnsubstantiated
Allegation investigated: Facility did not notify resident's responsible party of a serious injury. Facility did not provide resident's records to responsible party.
Licensing Program Analyst (LPA) Angelica Rea conducted another visit to deliver the final results of the investigation. LPA met with Administrator, Flordeliza Sasada who assisted with today's visit. Regarding the allegation that : Facility did not notify resident #1's responsible party of a serious injury. The invesitgation consisted of review of resident #1's file, including facility notes, and interview(s) with Administrator and Staff #1. Resident #1 is no longer residing at the facility, and was not interviewed. Attempts were made to interview resident #1's responsible party. However, LPA was unable to interview resident #1's responsible party. Administrator and Staff #1 stated that they were in constant communication with resident #1's responsible party, and provided facility notes, and text messages to show that they did notify resident's responsible party of resident's injury. Regarding the allegation that the Facility did not provide resident #1's records to responsible party. The invesitgation consisted of review of resident #1's file, including facility notes, and interview(s) with Administrator and Staff #1. Resident #1 is no longer residing at the facility, and was not interviewed. Unsubstantiated Attempts were made to interview resident #1's responsible party. However, LPA was unable to interview resident #1's responsible party. Administrator and Staff #1 stated that they provided resident #1's records to resident #1's responsible party. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are UNSUBSTANTIATED. Exit interview was conducted with Ms. Sasada, and a copy of this report was provided.the state’s words, verbatim · CDSS document, Dec 7, 2023 · control 28-AS-20220830151900
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