Illustration — no photo of this home on file yet

Sacred Hands Living III

Small home·Licensed for 6·Oakley, California

Licensed since 2019Licence #79200895
(209) 762-2910From the state roster · September 27, 2026Plan a visit
  • Care approvals on fileWheelchair · Hospice · BedriddenState licensing record · September 27, 2026
  • Estimated starting rate$4,950 a monthCovelight estimate · likely $4,050–$6,100
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Room at the last state visit3 of 6 beds occupiedOctober 6, 2023 · not a current opening
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitSeptember 15, 2026CDSS inspection record

Sacred Hands Living III is a small care home in Oakley — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2019. Dementia care is not on file.

Built from CDSS public records · September 27, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Sacred Hands Living III

Is Sacred Hands Living III licensed?

The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.

How many residents is Sacred Hands Living III licensed for?

6 residents — a small home, per CDSS records as of September 27, 2026.

Has Sacred Hands Living III been cited?

0 Type A and 1 Type B citation since 2019, per CDSS records as of September 27, 2026. Those records count 8 state visits over the same years.

Is Sacred Hands Living III still open?

This license was on the CDSS roster as of September 28, 2026.

What does Sacred Hands Living III cost?

$4,950 a month to start is a Covelight estimate, likely $4,050–$6,100. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 24 small homes and similar homes within 23 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 33 other homes of a similar licensed size across Contra Costa County that publish a starting rate, the middle half runs $3,500 to $5,825 a month, and the middle figure is $4,500 (n = 33 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Sacred Hands Living III take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Panesar, Rajwant Kaur, per CDSS records as of September 27, 2026.

Can Sacred Hands Living III keep a resident on hospice?

Hospice care is approved on this license, covering up to 2 residents, per CDSS records as of September 27, 2026.

Sacred Hands Living III license and inspection record

  • Name on the license: “SACRED HANDS LIVING III”, per the CDSS roster as of May 25, 2025.
  • License #79200895. The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 27, 2026.
  • Licensed to Panesar, Rajwant Kaur, per CDSS records as of September 27, 2026.
  • First licensed in 2019, per CDSS records as of September 27, 2026.
  • 8 state inspection visits since 2019, per CDSS records as of September 27, 2026.
  • 0 Type A and 1 Type B citation on file since 2019, per CDSS records as of September 27, 2026. The same records count 8 state visits in that period.
  • 1 complaint and 1 substantiated allegation on file since 2019, per CDSS records as of September 27, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is September 15, 2026, per CDSS records as of September 27, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 6 residents
  • Dementia / memory careNot on file · ask the home
  • Hospice careApproved · covers up to 2 residents
  • BedriddenApproved · covers up to 6 residents

State licensing record · September 27, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. SIX (6) NONAMBULATORY OF WHICH SIX (6) MAY BE BEDRIDDEN IN ANY ROOM. HOSPICE WAIVER FOR TWO (2).

935 - ELDERLY

CDSS record, verbatim · September 27, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 2 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 27, 2026

4 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

  • If memory loss develops

    Dementia-care designation not on file

    Ask: “If memory loss develops, what would change — and when would a move be needed?”

What it costs here

Covelight estimate

$4,950a month to start

Likely $4,050–$6,100

From 24 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$4,950a month

Likely $4,050–$6,250

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$4,950likely $4,050–$6,100

    Covelight’s estimate starts from the rates 24 small homes and similar homes within 23 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $4,050–$6,250
$4,950
First monthWith a one-time move-in fee · likely $4,750–$9,350
$6,950
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 24 small homes and similar homes within 23 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

24 homes like this within 23 miles publish starting rates mostly between $3,000–$5,000.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 24 nearby homes behind this estimate

Where it is

  • 536 Lake Park Ct, Oakley, CA 94561Address from the public record · September 27, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2021, the state has filed 9 documents for this home, and its records count 8 visits since 2019. The most recent is a facility evaluation report, dated September 15, 2026.

On file since
2021
State visits
8
Most recent visit
September 15, 2026
Occupied · October 6, 2023 visit
3 of 6 bedsa count on that day, not an opening

We hold 2 complaint reports the state published for this home, dated October 6, 2023. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word. Summary composed by computer from the 2 complaint reports below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations1typical 0
  • Substantiated allegations1typical 0
  • Total complaints1typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2019.

Year by year
YearVisitsDocumentsSubstantiated202611020251102024120202313120221102021110

The last 36 months — 7 of 9 documents

The full record on the state’s site →
20261 state visit · 1 document
Sep 15, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

On 09/15/2026 at 1:14PM, Licensing Program Analyst (LPA) T. Syess-Gibson arrived unannounced to conduct a 1-Year Required inspection. LPA met with Nisha Kerr, Caregiver and explained the purpose of the visit. Rajwant Panesar, Administrator arrived at 1:46pm. The fire clearance was approved for four (4) ambulatory, one (1) non ambulatory and one (1) bedridden resident. LPA observed two (2) residents during visit. LPA toured the facility with caregiver including but not limited to bedrooms, bathrooms, kitchen, common area and back yard. The facility consists of five (5) bedrooms and two (2) bathrooms. All outdoor and indoor passageways are kept free of obstruction. LPA did not observe any bodies of water. A comfortable temperature is maintained at 77 degrees Fahrenheit. LPA observed one room with two beds; the other rooms are empty. The hot water temperature in the resident’s shared bathroom was measured at 118.1 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and nonskid mats. Facility does not have 2-day perishable food and one week non-perishable food supply, LPA advised Administrator that once facility has new residents this regulation should be followed. Smoke detectors and carbon monoxide were in operating condition during visit. Fire extinguisher was last purchased on 05/14/2026. Emergency Disaster Plan was last posted 07/10/2026. First aid kit was observed to be complete. Facility has no record of fire drill being conducted. Continued LIC809C…. Continued from LIC809 Three (3) staff files were reviewed, S3 is missing health screening /TB and FirstAid. LPA reviewed two (2) resident’s files were reviewed, which were current and complete. LPA also reviewed medications during visit. The following forms to be updated and submitted to CCLD by 09/22/2026: LIC500- Personnel Report LIC308- Designation of Facility Responsibility LIC610E- Emergency/Disaster Plan including infection control plans Evidence of Liability Insurance Administrator Certificate LIC501 Personnel Record Letter from Licensee board of resolution (include facility’s name, facility number and address Copy of new administrator’s ID/DL LIC 9182 or fingerprinting and background check Continue on LIC809C…… Continued from LIC809C The following deficiencies were observed during the visit: At 1:34PM, LPA observed bedroom#1 does not have a bed, chair, night stand, chest of drawers At 1:35PM, LPA observed facility does not have nonskid mat in one (1) of the two (2) bathtub/shower At 1:38PM, LPA observed bedroom#2 does not have a night stand and chair At 1:39PM, LPA observed bedroom#3 does not have a chest of drawer At 1:40PM, LPA observed bedroom#4 does not have a chest of drawer At 1:43PM, LPA observed facility passageway to emergency exit gate was not free of obstruction At 1:43PM, LPA observed facility’s window screens were not clean At 1:45PM, LPA observed facility has two (2) HOYER lifts in the garage, LPA was informed by Administrator one is for R1 and the other was for a resident no longer at facility. At 1:48PM, LPA observed bedroom#5, has a bed, pillow, covers, mirror, clothes, shoes, lamp and a suitcase inside closet located in bathroom At 1:49PM, LPA observed Lysol all purpose cleaner under kitchen cabinet At 2:00PM, LPA observed facility did not submit a death report for R3 At 3:43PM, LPA observed during file review facility does not have Dr. orders for R1’s ½ bedrails and HOYER lift. Continued on LIC809C..... Continued from LIC809C At 3:38PM, LPA observed facility’s Administrator does not hold a current Administrator Certificate At 3:52PM, LPA observed S3 does not have a health screening/ TB and FirstAid Deficiencies are cited per Title 22 California Code of Regulations and listed on LIC809D. Failure to submit proof of corrections (POC) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties. Exit interview conducted. Appeal rights and a copy of this report were provided to Rajwant Panesar.the state’s words, verbatim · CDSS document, Sep 15, 2026

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87303(c) · Plan of correction due date: Sep 25, 2026

87303 Maintenance and Operation (c) All window screens shall be clean and maintained in good repair. This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above in not having window screens cleaned which poses a potential health and personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Sep 15, 2026

Plan of correction: Licensee agreed to clean window screens and send CCLD an email photo by POC date.

From the deficiency page — Deficiency type: Type B · Section cited: CCR87307(2)(C) · Plan of correction due date: Sep 25, 2026

(2) Resident bedrooms shall be provided which meet, at a minimum, the following requirements:(C)No bedroom of a resident shall be used as a passageway to another room, bath or toilet.This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above in having bed, pillow, covers, mirror, clothes, shoes, lamp and a suitcase inside closet in bedroom#5/bathroom, which poses a potential personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Sep 15, 2026

Plan of correction: Licensee agreed to remove items from bedroom#5/bathroom closet and send photo email to CCLD by POC date.

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87307(B) · Plan of correction due date: Sep 25, 2026

(B) Bedroom furniture, which shall include, for each resident, a chair, night stand, a lamp, or lights sufficient for reading, and a chest of drawers. This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above in not having required bedroom furniture in all rooms which poses a potential personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Sep 15, 2026

Plan of correction: Licensee agreed to read the regulation, furnish all rooms as per requirement and send a photo email to CCLD by POC date.

From the deficiency page — Deficiency type: Type B · Section cited: CCR87303(e)(5) · Plan of correction due date: Sep 25, 2026

(e) Water supplies and plumbing fixtures shall be maintained as follows:(5)Slip-resistant mats, strips, or flooring shall be used in all bathtub and shower floors. This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above in not having slip resistant mats in all bathtubs and showers which poses a potential safety and personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Sep 15, 2026

Plan of correction: Licensee agreed to place slip- resistant mats in all bathtubs and showers. Licensee will send photo email to CCLD by POC date.

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87211(a)(1) · Plan of correction due date: Sep 25, 2026

(a) Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following:(1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D) ...This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in not furnish to licensing agency R3's death report which poses a potential personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Sep 15, 2026

Plan of correction: Licensee agreed to read regulation 87211 and send a self certifying email to CCLD by POC date.

From the deficiency page — Deficiency type: Type B · Section cited: CCR87307(d)(6) · Plan of correction due date: Sep 25, 2026

(d)The following space and safety provisions shall apply to all facilities: (6)All outdoor and indoor passageways and stairways shall be kept free of obstruction.This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above in not having outdoor passageway free from obstruction which poses a potential health, safety and personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Sep 15, 2026

Plan of correction: Licensee agreed to implement a plan and send plan to CCLD by POC date.

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87608(a)(3) · Plan of correction due date: Sep 25, 2026

(a) Based on the individual's preadmission appraisal, and subsequent changes to that appraisal...... (3) A written order from a physician indicating the need for the postural support...This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in not having R1's written order from physician for 1/2 bed rails and HOYER lift which poses a safety or personal rights risk to persons in carethe state’s words, verbatim · CDSS document, Sep 15, 2026

Plan of correction: Licensee agreed to obtain a written order from R1's physician for 1/2 bedrails and HOYER lift. Licensee will send copy of orders to CCLD by POC date.

From the deficiency page — Deficiency type: Type B · Section cited: CCR87405(a) · Plan of correction due date: Sep 25, 2026

(a) All facilities shall have a qualified and currently certified administrator. The licensee and the administrator may be one and the same person. The administrator shall have sufficient number of hours... This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in not having a qualified and currently certified administrator which poses a potential health, safety or personal rights risk to persons in carethe state’s words, verbatim · CDSS document, Sep 15, 2026

Plan of correction: Licensee agreed to designate an administrator and send all documents to CCLD by POC date.

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87411(c)(1) · Plan of correction due date: Sep 24, 2026

(c) All RCFE staff who assist residents with personal activities of daily living shall receive initial and annual training as specified in Health and Safety Code sections 1569.625 and 1569.69 (1) Staff providing care shall receive appropriate training in first aid from persons qualified by such agencies as the American Red Cross. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in not having S3 FirstAid which poses a potential health, safety or personal rights risk to persons in carethe state’s words, verbatim · CDSS document, Sep 15, 2026

Plan of correction: Licensee agreed to have S3 complete FirstAid training and send copy of certificate via email to CCLD by POC date.

From the deficiency page — Deficiency type: Type B · Section cited: CCR87411(f) · Plan of correction due date: Sep 25, 2026

(f) All personnel, including the licensee and administrator, shall be in good health, and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening, including a chest x-ray or an intradermal test, performed by a physician....This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in not having S3 health screening /TB which poses a potential health, safety or personal rights risk to persons in carethe state’s words, verbatim · CDSS document, Sep 15, 2026

Plan of correction: Licensee agrees to have S3 obtain a health screening and TB. Licensee will send copy via email to CCLD by POC date.

From the deficiency page — Deficiency type: Type B · Section cited: HSC 1569.69(c) · Plan of correction due date: Sep 25, 2026

(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. ...This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in not having a quarterly fire drill which poses a potential health, safety or personal rights risk to persons in carethe state’s words, verbatim · CDSS document, Sep 15, 2026

Plan of correction: Licensee will implement a plan and send plan to CCLD by POC date.

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87309(a) · Plan of correction due date: Sep 16, 2026

(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage...This requirement is not met as evidenced by:. Based on observation, the licensee did not comply with the section cited above in not having disinfectants, cleaning solutions in a locked storage which poses a potential health or safety risk to persons in carethe state’s words, verbatim · CDSS document, Sep 15, 2026

Plan of correction: Licensee immediately removed Lysol form unlocked kitchen cabinet and place din locked storage. Deficiency cleared during visit.

20251 state visit · 1 document
Jul 30, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

On 07/30/2025 at 10:00AM, Licensing Program Analyst (LPA) T. Syess-Gibson conducted an unannounced 1-Year Required inspection. LPA met with Administrator Rajwant Kaur Panesar and explained the purpose of the visit. The fire clearance was approved for four (4) ambulatory, one (1) non ambulatory and one (1) bedridden resident. The facility has no residents at this time. LPA toured the facility with Administrator including but not limited to bedrooms, bathrooms, kitchen, common area and back yard. The facility consists of five (5) bedrooms and two (2) bathrooms. four (4) bedrooms for residents, one (1) staff bedroom. All outdoor and indoor passageways are kept free of obstruction. LPA did not observe any bodies of water. LPA observed no residents at the facility during the time of visit. A comfortable temperature is maintained at 76 degrees Fahrenheit. LPA observed one room with two beds; the other rooms are empty. The hot water temperature in the resident’s shared bathroom was measured at 110.5 degrees Fahrenheit. Clients’ bathrooms are equipped with grab bars and nonskid mats. Facility does not have 2-day perishable food and one week non-perishable food supply, LPA advised Administrator that once facility has new residents this regulation should be followed. Continued LIC809C. Continued from LIC809 Smoke detectors and carbon monoxide were in operating condition during visit. Fire extinguisher was last purchased on 07/11/2025. Emergency Disaster Plan was last posted 06/15/2025. First aid kit was observed to be complete. No fire drill has been conducted; facility doesn't have any residents. Two (2) staff files was reviewed, Administrator advised LPA of last residents moved out in March 2021, no resident’s files were reviewed during visit. The following forms to be updated and submitted to CCLD by 08/06/2025: LIC500- Personnel Report LIC308- Designation of Facility Responsibility LIC610E- Emergency/Disaster Plan including infection control plans Evidence of Liability Insurance Administrator Certificate No Deficiencies cited during visit. Exit interview conducted and a copy of this report providedthe state’s words, verbatim · CDSS document, Jul 30, 2025
20241 state visit · 2 documents
Jul 22, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

On 07/22/2024 at 2:03PM, Licensing Program Analyst (LPA) T. Syess-Gibson conducted an unannounced 1-Year Required inspection. LPA met with Administrator Rajwant Kaur Panesar, and explained the purpose of the visit. The facility’s fire clearance was approved for six (6) bedridden residents. The facility has no residents at this time. LPA toured the facility with Administrator including but not limited to bedrooms, bathrooms, kitchen, common area and back yard. The facility consists of five (5) bedrooms and two (2) bathrooms. four (4 bedrooms for residents, one (1) staff bedroom. All outdoor and indoor passageways are kept free of obstruction. LPA did not observe any bodies of water. A comfortable temperature is maintained at 82 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 109.6 degrees Fahrenheit. Clients’ bathrooms are equipped with grab bars and nonskid mats. Smoke detectors and carbon monoxide were in operating condition during visit. Fire extinguisher was last purchased on 07/22/2024. Emergency Disaster Plan was last posted on 06/302024. First aid kit was observed to be complete. No fire drill has been conducted; facility doesn't have any residents. Continued LIC809C. Continued from LIC809. One (1) resident file was reviewed, although there are no residents at the facility at this time. NO staff files were available for review during visit. The following deficiencies observed during visit. At 3:20PM LPA observed Administrator didn't have an Administrator Certificate or proof of payment/processing At 3:30PM during record review LPA observed One (1) out of the previous three(3) resident's files were available for review At 3:45PM during record review LPA observed there were no staff files available for review The following forms to be updated and submitted to CCLD by 07/29/2024: · · LIC 500 Personnel Report · LIC 400 Affidavit Regarding Client/Resident Cash Resources · LIC 402 Surety Bond · LIC610D Emergency Disaster Plan · LIC308 Designation of facility responsibility · Exit interview conducted and a copy of this report providedthe state’s words, verbatim · CDSS document, Jul 22, 2024

The state marks this report as 5 pages; the online copy we transcribed has 4. You can request the full file from the county licensing office.

Jul 22, 2024Facility evaluation reportReport on file

Type of visit: Case Management - Other

On 07/22/2024 at 2:03PM, Licensing Program Analyst (LPA) T. Syess-Gibson conducted an unannounced 1-Year Required inspection. LPA met with Administrator Rajwant Kaur Panesar, and explained the purpose of the visit. Administrator advised LPA of there being no residents at the facility and that the three(3) residents were moved with their family knowledge. One (1) resident was moved to the Administrator's other facility Sacred Hands I. The other two(2) residents (husband and wife) were moved by their daughter to a facility closer to family.the state’s words, verbatim · CDSS document, Jul 22, 2024
20231 state visit · 3 documents
Oct 6, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Staff restrained resident in their wheelchair. Facility does not have sufficient staff to meet the needs of the residents. Staff did not adequately supervise a resident, resulting in resident wandering out the front door of the facility.

On 10/06/23 at 2:30 p.m., Licensing Program Analyst (LPA) Greg Clark arrived unannounced to deliver findings in regard to the allegations above. LPA met with Rajwant Panesar, Administrator, and explained the purpose of the visit. During the course of investigation, LPA interviewed 2 staff. LPA was not able to interview any of the residents due to limited cognition and language barrier. LPA also reviewed staff schedules. Staff restrained resident in their wheelchair: On 9/15/23 LPA observed R1 sitting at the dining room table. LPA did not observe R1 wearing a gait belt at that time. S1 showed LPA videos of the staff walking R1 using his gait belt. Staff state they never use the gait belt while R1 is sitting in his wheelchair. ***report continues on LIC9099C*** Unsubstantiated ***report continues from LIC9099*** Facility does not have sufficient staff to meet the needs of the residents: LPA reviewed staff schedules for August and September 2023. LPA observed that there are at least 2 staff on duty from 6am to 10pm 7 days a week. Staff did not adequately supervise a resident, resulting in resident wandering out the front door of the facility: Based on staff interviews and observation there are no residents at the facility who exhibit wandering behavior. This agency has investigated the complaints alleging staff restrained resident in their wheelchair, facility does not have sufficient staff to meet the needs of the residents, staff did not adequately supervise a resident, resulting in resident wandering out the front door of the facility. Based on LPA's observations and interviews which were conducted, we have found that the allegations were unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are UNSUBSTANTIATED. Exit interview conducted, a copy of this report provided.the state’s words, verbatim · CDSS document, Oct 6, 2023 · control 15-AS-20230908113113
Oct 6, 2023Complaint investigation reportSubstantiated

Allegation investigated: Staff put locks on the facility front door handle at night time.

On 10/06/23 at 2:30 pm, Licensing Program Analyst (LPA) Greg Clark arrived unannounced to deliver findings in regard to the allegation above. LPA met with Rajwant Panesar, Administrator, and explained the purpose of the visit. During the course of investigation, LPA interviewed 2 staff. LPA was not able to interview any of the residents due to limited cognition. On 9/15/23 LPA observed several locks on the front door that were no longer operational. LPA requested the disabled locks be removed. On 10/06/23 LPA observed the front door still has a dead bolt lock. The dead bolt does not disengage when LPA tried to open the front door using the doorknob. S2 stated that she uses thee dead bolt lock at night. ***report continues on LIC9099C** Substantiated ***report continues LIC9099*** This agency has investigated the complaint alleging staff put locks on the front door handle at night. Based on LPA's observations and interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations (Title 22, Division 6, Chapter 8), are being cited on the attached LIC 9099D.CCLD1515 Exit interview conducted, a copy of this report and appeal rights provided.the state’s words, verbatim · CDSS document, Oct 6, 2023 · control 15-AS-20230908113113

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87468.1(a)(6) · Plan of correction due date: Oct 13, 2023

87468.1 Personal Rights of Residents in All Facilities:(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (6)To leave or depart the facility at any time and to not be locked into any room, building, or on facility premises by day or night. The licensee did not met the above regulation by having a deadbolt lock on the front door which poses a potential risk to persons in care.the state’s words, verbatim · CDSS document, Oct 6, 2023

Plan of correction: Administrator to replace the dead bolt lock on the front door ith a single action lock by POC date and send LPA a picute of the new lock.

Oct 6, 2023Facility evaluation reportReport on file

Type of visit: Required - 1 Year

On 10/06/23 at 11:00 a.m., Licensing Program Analyst (LPA) Greg Clark arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Administrator, Rajwant Panesar and explained the purpose of the visit. The facility’s fire clearance was approved for 6 clients. LPA toured facility including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 5 total bedrooms of which 4 bedrooms are for the residents and 1 bedroom is occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 74 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the kitchen sink was measured at 116.6 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of non-perishable and 2 day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detector were in operating condition during visit. Fire extinguisher was last serviced on 4/04/23. Emergency Disaster Plan was last posted on 6/01/2023. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 6/01/23. At 11:30 a.m., LPA reviewed 3 residents records. At 11:45 a.m., LPA reviewed 5 staff records and 5 of 5 have current first aid training and associated to the facility. At 11:15 a.m., LPA reviewed a sample of resident’s medications. Updated copies of the following documents were requested for facility file and are to be submitted to CCL by 10/11/23: LIC610E Emergency Disaster Plan No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.the state’s words, verbatim · CDSS document, Oct 6, 2023
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.
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