Olive Tree Home Care

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Samer Haddadin conducted an unannounced visit to complete the required annual inspection. Upon arrival, LPA met with Administrator Francisca Diaz and explained the purpose of the visit. LPA toured the interior and exterior areas of the facility with the Administrator and observed the following: The facility is a single-story home consisting of seven bedrooms, including one staff room, six bathrooms, a living room, dining room, family room, laundry room, eat-in kitchen, and an attached two-car garage. The kitchen was observed to be in good repair. Cleaning supplies and sharp objects were stored in a manner that made them inaccessible to residents in care. Medications were kept locked in a separate hallway cabinet. LPA reviewed the files and medications for two residents and found no discrepancies. Staff and resident files were also reviewed and were found to contain all required documentation. Record review showed that the facility is current with required quarterly fire drills, with the most recent fire drill conducted on January 21, 2026. LPA also observed that the PUB 475 poster was posted and met the required regulatory size. Resident bedrooms were observed to be furnished with beds, chairs, clean linens, and adequate storage space. The rooms were free of tripping hazards. Manual smoke detectors, carbon monoxide detectors, and exit alarms were tested and found to be operational. Bathrooms were in good repair and equipped with grab bars. {***CONTINUE 809C***} Hot water temperatures in the bathrooms measured between 114.0 and 118.9 degrees Fahrenheit. The facility also met the minimum food supply requirements of at least a two-day supply of perishable food and a seven-day supply of nonperishable food. The fire extinguisher was fully charged, with the indicator in the green zone. The exterior grounds were observed to be in good condition, with outdoor furniture in good repair, free of tripping hazards, and providing ample space for activities. The backyard pool was fenced and inaccessible to residents. LPA observed a storage room and storage shed in the backyard, both of which were used to store old furniture and supplies. Both storage areas were locked. No deficiencies were cited during today’s annual inspection. An exit interview was conducted, and a copy of this report was provided to the Administrator.the state’s words, verbatim · CDSS document, Mar 19, 2026

Allegation investigated: Staff did not provide resident with a copy of an admissions agreement. Staff intimidates resident. Staff are not meeting resident's bathing needs. Staff is not providing resident with comfortable accommodations. Staff isolates resident.

Licensing Program Analyst (LPA) Celine Rodriguez conducted an unannounced continuation visit to the facility and to deliver the findings. LPA Rodriguez explained the purpose of today's visit, was greeted, and granted entry by staff on duty. For this visit, LPA met with facility administrator (AD) Francisca Diaz. It was alleged that staff did not provide resident with a copy of an admissions agreement. 2 out of 2 resident interviews did not corroborate with the allegation, of which 1 of the residents provided verification that upon admission, resident was provided a copy of the signed admission agreement. 1 out of 1 staff interview did not corroborate with the allegation by disclosing that every resident obtains a copy of their signed admission agreement. Per record review, LPA observed that all current residents have a signed admission agreement. It was alleged that staff intimidates residents. 2 out of 2 resident interviews did not corroborate with the allegation, by describing staff as “nice” “kind” and denied of experiencing and observing staff intimidate resident or other residents. Unsubstantiated 1 out of 1 staff interview did not corroborate with the allegation by stating that staff are trained on how to care for and interact with residents. Per record review, LPA observed that current staff complete trainings on residents rights, care and supervision, and mandated reporting. It was alleged that staff are not meeting resident's bathing needs. 2 out of 2 resident interviews did not corroborate with the allegation, of which 1 resident by provided confirmation that staff will bath resident twice a week, but more if needed. 1 out of 1 staff interview also provided confirmation that residents get bathed twice a week, but in addition, staff will provide towel baths for residents on a daily basis. During the tour of the facility, LPA observed that all residents were clean and that facility is equipped with an adequate supply of toiletries used for bathing. It was alleged that staff is not providing resident with comfortable accommodations. 2 out of 2 resident interviews did not corroborate with the allegation by expressing their satisfaction with the staff and the living accommodations at the facility. LPA observed that each resident and bedrooms were provided with furniture in good repair, clean linens and adequate storage space. LPA also observed that the temperature in the facility was 75 degrees Fahrenheit, of which all residents provided confirmation that the temperature in the facility was comfortable. It was alleged that staff isolates resident. 2 out of 2 resident interviews did not corroborate with the allegation, by stating that staff encourage all residents to socialize and partake in activities on a daily basis. 1 out of 1 staff interview stated that staff encourage residents to interact with staff and the other residents to promote engagement and socialization. During the tour of the facility, LPA observed 1 resident engaging with staff in their preferred activity while 1 resident was asleep in their room, and 1 resident who stated they wanted to stay in their room due to personal preference. Based on LPA’s interviews which were conducted, review of documents obtained, and observations, LPA is unable to ascertain if the allegations occurred as reported. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred; therefore, the allegations listed are deemed UNSUBSTANTIATED. An exit interview was conducted with AD Diaz. A copy of this report was explained, and provided.the state’s words, verbatim · CDSS document, Oct 23, 2025 · control 22-AS-20230802161055

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Samer Haddadin made an unannounced visit to conduct the required annual inspection. LPA met with Administrator Francisca Diaz and explained the reason for the visit. LPA toured the interior and exterior portions of the facility with AD and observed the following: Facility is a single-story home with 7 bedrooms (1 room is for staff), 6 bathrooms, living room, dining room, family room, laundry room, eat in kitchen and a two-car attached garage. Francisca Diaz's Administrator's Certificate expires on 10/07/2026. Resident rooms were provided with furniture, chair and clean Lenin adequate storage space, and kept free of tripping hazards. Manual smoke detectors, carbon monoxide and exit alarms were tested to be operational. Bathrooms were observed to be in good repair and provided with grab bars and hot water was measured at 119.9 degrees Fahrenheit. Facility met the minimum two-day supply of perishable and seven-day supply of non-perishable food stock requirements. Fire extinguisher was observed fully charged and indicator in the green zone. For the exterior portion, facility had outside furniture in good repair; and grounds were free of tripping hazards and ample space for activities. The facility has a pool that is fenced and is inaccessible to residents in care Kitchen was in good repair with cleaning supplies and sharp items inaccessible to residents in care. Medications are kept locked separately in hallway. LPA reviewed two residents’ files and medications with no discrepancies observed. All files of staff and residents contained all required documentation. Upon review of records, the facility is up to date with required quarterly fire drill, which was last conducted on January 23rd, 2025 LPA observed pub-457 poster posted and within regulatory required size. No deficiencies were noted during today's inspection visit. An exit interview was conducted, and a copy of this report was provided the administrator.the state’s words, verbatim · CDSS document, Mar 20, 2025

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Joseph Alejandre made an unannounced visit to conduct the required annual inspection. LPA met with Administrator Francisca Diaz and explained the reason for the visit. Francisca Diaz's Administrator's Certificate expires on 10/07/2024. Facility is a single story home with 7 bedrooms (1 room is for staff), 6 bathrooms, living room, dining room, family room, laundry room, eat in kitchen and a two car attached garage. The family room and living both have fireplaces that are screened. LPA observed the See Something, Say Something poster (PUB 475) posted in the entry way of the facility. LPA and Administrator toured the facility. LPA observed all resident rooms have the required furnishings. LPA observed a 2-day perishable and a 7 day non-perishable food supply on hand. LPA observed emergency food and water supply stored in the laundry room. The kitchen is clean and organized. LPA observed the refrigerator in the kitchen in empty and is not working. The Administrator reported they are using the refrigerator in the laundry room and the one in the kitchen dining area. LPA observed the refrigerators in the laundry room and kitchen dining area are operational and both have a 2-day supply of perishable food. Medications and sharp objects are kept secured and inaccessible to residents. LPA observed the cleaning supplies are kept secured in the laundry room. Hot water in all bathrooms measured between 114.0 degrees Fahrenheit and 120.0 degrees Fahrenheit. The carbon monoxide/smoke detectors tested operational. LPA observed all fire extinguishers are fully charged. The garage is used for storage and is inaccessible to residents. LPA and Administrator toured the backyard. The backyard has covered patio with a seating area. The backyard has a pool which is fenced and inaccessible to residents. There is a storage room and a storage shed in the Backyard. LPA observed both are used to store old furniture and supplies. The storage room and storage shed are kept locked. The exit gates on each side of the house are operational and self latching. No obstacles or hazards observed inside or outside of the facility. LPA reviewed 4 out of 4 resident files. All of the resident files had the required documents with no deficiencies observed. LPA reviewed all 4 residents medication, no discrepancies observed. LPA reviewed 2 staff files. Both staff files had the required documents and no deficiencies observed. Both staff members had the required 20 hours of annual training. LPA interviewed one staff member. Residents were resting, no resident interviews were conducted. No deficiencies observed during the visit. No deficiencies are being cited as a result of this visit. An exit interview was conducted and a copy of the report provided.the state’s words, verbatim · CDSS document, Jan 4, 2024

The state marks this report as 3 pages; the online copy we transcribed has 2. You can request the full file from the county licensing office.