Mountain View Assisted Living

Allegation investigated: Facility staff failed to meet resident’s personal care needs

Licensing Program Analyst (LPA) Cassandra Mikkelson arrived unannounced to open the investigation into allegations listed above. LPA met with Brittany Lockhart,during today’s visit. During today's inspection LPA conducted interviews, toured the facility and reviewed records pertinent to the investigation. ** Continued on 9099-C page** Unfounded Facility staff failed to meet resident’s personal care needs Interviews conducted with residents and staff indicated that staff are meeting the care needs of the residents in care. Staff are following each resident’s care plan and using outside agencies as needed for home health services. Facility has a podiatrist who comes in 2-3 months to check the feet of most all residents in the facility unless they have opted out. Records reviewed indicated that residents are receiving care based on their care plans. Facility has a variety of activities for the residents and encourage residents to be out of bed most or all of the day. Observations indicated that residents are enjoying activities and appear healthy and well groomed. Therefore, the allegation facility staff failed to meet resident’s personal care needs is unfounded. Based on records reviewed and interviews, LPA finds the above allegations to be UNFOUNDED- meaning that the allegations were false, could not have happened and/or is without reasonable basis. Exit interview conducted with the Administrator. Copy of report was given to facility.the state’s words, verbatim · CDSS document, Jul 21, 2026 · control 59-AS-20260714141516

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Cassandra Mikkelson arrived unannounced and met with Administrator Brittany Lockhart to conduct an annual inspection utilizing the inspection tool. LPA conducted an inspection of the care home to ensure compliance with Title 22 regulations. LPA observed resident rooms, common area bathrooms, kitchen, common areas and perimeter of care home. LPA observed rooms to be properly furnished, with appropriate bedding and lighting. The bathrooms were in sanitary condition and properly maintained. LPA checked the kitchen area for the ability to prepare and store food. Care home has required (2) two day perishable and (7) seven day non-perishable food supply on hand. Smoke detectors and carbon monoxide detectors are operational in the care home. Fire extinguishers and first aid kit are maintained and ready for emergency use. LPA checked medication storage and found medications to be locked away and inaccessible to the residents. LPA reviewed five (5) resident files, three (3) staff files and resident medications. Facility has a current copy of certificate of liability insurance and LPA obtained a copy. As a result of this visit, no deficiencies were cited pursuant to California Code of Regulations, Title 22, Division 6, Chapter 8. Exit interview was conducted with Administratorthe state’s words, verbatim · CDSS document, Apr 7, 2026

Type of visit: Post Licensing

Licensing Program Analyst (LPA) Graham Gunby arrived at the care home today and met with the Administrator, Brittany Lockhart, to conduct a required annual and post licensing visit. For more information on the post licensing visit please see LIC 809 dated 04/03/2025. No deficiencies cited for the post licensing visit.the state’s words, verbatim · CDSS document, Apr 3, 2025

Type of visit: Required - 1 Year

On 04/03/25 Licensing Program Analyst (LPA) Graham Gunby arrived unannounced at the facility to conduct a required 1-year annual inspection. LPA met with Administrator, Brittany Lockhart, and explained the purpose of the visit. LPA and Admin conducted a tour of the interior and exterior of the facility. Areas toured included but not limited to: resident rooms, bathrooms, kitchen, dining room, common areas, and back yard. LPA observed medications, cleaners, and sharps to be locked and inaccessible to residents. The residence was found to be clean, safe, sanitary and in good condition. LPA observed the facility to have the mandated posters posted. Fire extinguishers are maintained and ready for emergency use. Facility has required food supplies. There are appropriate staff present to meet the needs of residents. LPA conducted a file review of seven (7) resident files and three (3) staff files. Resident and staff files had all the required documents present in files. No deficiencies cited. Exit interview conducted and a copy of the report was emailed to Admin.the state’s words, verbatim · CDSS document, Apr 3, 2025

Type of visit: Prelicensing

Licensing Program Analyst (LPA) Melissa Parks arrived on Monday April 29, 2024 to conduct an unannounced prelicensing visit. This is a change of ownership with residents in care. The Compliance and Regulatory Enforcement Tool was used during today's inspection. LPA reviewed 7 resident files and 4 staff files. All files contained the required paperwork. This facility has a fire clearance for 5 ambulatory and 9 nonambulatory residents, with a total capacity of 14. Facility has all required postings in the hallway. LPA toured the facility with owners Brittany and Corey. The following areas were inspected for compliance: kitchen, resident rooms, bathrooms, backyard, and common areas. Facility has current fire extinguishers, PPE, and fully stocked first aid kit. Medications are kept locked in a cabinet in the office. Cleaning chemicals and knives/sharps are kept locked and inaccessible to residents. Component III has been completed at this time. The facility appears to be in substantial compliance and ready for licensure. The license will be granted upon completion of a final review and approval from the Licensing Program Manager and the Central Applications Bureau. An exit interview was conducted with Administrator and a copy of this report will be left at the facility.the state’s words, verbatim · CDSS document, Apr 29, 2024

Type of visit: Office

Facility Type: RCFE Application Type: CHOW Capacity: 14 Census (if any clients in care): 14 COMP II Participants: Brittany Lockhart (Licensee/Administrator) & Corey Lockhart (Licensee) Interview Method: Virtual interview via Microsoft Teams On April 18, 2024, applicant/administrator participated in COMP II. Identification of the applicant and administrator was verified through interview questions based on photo ID and other identifying personal information. During COMP II, applicant and administrator confirmed that they have read and understand community care facility licensing laws included in the Health and Safety Codes and the California Code of Regulations Title 22. Signed LIC 809 with copy of photo ID have been obtained. During COMP II, CAB analyst confirmed Applicant/Administrator’s understanding of following areas: 1. Facility operation: License type, client/resident populations, and program 2. Admission Policies 3. Staffing requirements & Training 4. Restrictive/Prohibited Health Conditions 5. General provisions 6. Emergency Preparedness 7. Complaints & Reporting 8. Pre-licensing readinessthe state’s words, verbatim · CDSS document, Apr 18, 2024