Illustration — no photo of this home on file yet

Masonic Guest Home II

Small home·Licensed for 6·Vallejo, California

Licensed since 2010Licence #486803251
  • Care approvals on fileWheelchair · Dementia · HospiceState licensing record · September 27, 2026
  • Estimated starting rate$4,600 a monthCovelight estimate · likely $3,750–$5,650
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Room at the last state visit6 of 6 beds occupiedJuly 25, 2025 · not a current opening
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitSeptember 9, 2026CDSS inspection record

Masonic Guest Home II is a small care home in Vallejo — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2010. Bedridden care is not on file.

Built from CDSS public records · September 27, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Masonic Guest Home II

Is Masonic Guest Home II licensed?

The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.

How many residents is Masonic Guest Home II licensed for?

6 residents — a small home, per CDSS records as of September 27, 2026.

Has Masonic Guest Home II been cited?

0 Type A and 0 Type B citations since 2010, per CDSS records as of September 27, 2026. Those records count 9 state visits over the same years.

Is Masonic Guest Home II still open?

This license was on the CDSS roster as of September 28, 2026.

What does Masonic Guest Home II cost?

$4,600 a month to start is a Covelight estimate, likely $3,750–$5,650. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 14 small homes and similar homes within 15 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 5 other homes of a similar licensed size across Solano County that publish a starting rate, the middle half runs $3,721 to $5,000 a month, and the middle figure is $4,550 (n = 5 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Masonic Guest Home II take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Atienza, Ana Maria Teresa L., per CDSS records as of September 27, 2026.

Is there a hospital nearby?

Sutter Solano Medical Center is 1.1 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Masonic Guest Home II keep a resident on hospice?

Hospice care is approved on this license, per CDSS records as of September 27, 2026.

Masonic Guest Home II license and inspection record

  • Name on the license: “MASONIC GUEST HOME II”, per the CDSS roster as of May 25, 2025.
  • License #486803251. The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 27, 2026.
  • Licensed to Atienza, Ana Maria Teresa L., per CDSS records as of September 27, 2026.
  • First licensed in 2010, per CDSS records as of September 27, 2026.
  • 9 state inspection visits since 2010, per CDSS records as of September 27, 2026.
  • 0 Type A and 0 Type B citations on file since 2010, per CDSS records as of September 27, 2026. The same records count 9 state visits in that period.
  • 3 complaints and 0 substantiated allegations on file since 2010, per CDSS records as of September 27, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is September 9, 2026, per CDSS records as of September 27, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved by the state
  • Dementia / memory careApproved by the state
  • Hospice careApproved by the state
  • BedriddenNot on file · ask the home

State licensing record · September 27, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
SIX MAY BE NON-AMBULATORY. HOSPICE WAIVER APPROVED FOR TWO.

983 - RCFE / DEMENTIA

CDSS record, verbatim · September 27, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 27, 2026

  • If memory loss develops

    Dementia-care designation on file

    Ask: “Can we read the dementia care disclosure and discuss how daily support works?”

    State licensing record · September 27, 2026

3 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

What it costs here

Covelight estimate

$4,600a month to start

Likely $3,750–$5,650

From 14 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$4,600a month

Likely $3,750–$5,850

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room
  • Starting monthly rate$4,600likely $3,750–$5,650

    Covelight’s estimate starts from the rates 14 small homes and similar homes within 15 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $3,750–$5,850
$4,600
First monthWith a one-time move-in fee · likely $4,400–$8,950
$6,600
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 14 small homes and similar homes within 15 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

14 homes like this within 15 miles publish starting rates mostly between $3,800–$7,000.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 14 nearby homes behind this estimate

Where it is

  • 108 Pinto Drive, Vallejo, CA 94591Address from the public record · September 27, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2021, the state has filed 10 documents for this home, and its records count 9 visits since 2010. The most recent is a facility evaluation report, dated April 21, 2026.

On file since
2021
State visits
9
Most recent visit
September 9, 2026
Occupied · July 25, 2025 visit
6 of 6 bedsa count on that day, not an opening

We hold 3 complaint reports the state published for this home, dated July 11, 2023 to July 25, 2025. 3 of the 3 carry the state's recorded outcome word: “Unsubstantiated” (3). 3 include the transcribed allegation the state investigated, word for word. Summary composed by computer from the 3 complaint reports below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints3typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2010.

Year by year
YearVisitsDocumentsSubstantiated202611020252202024330202322020221102021110

The last 36 months — 6 of 10 documents

20261 state visit · 1 document
Apr 21, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Contreras arrived unannounced to conduct a required annual inspection and was greeted by administrator (admin) Leonida Lacap. Facility is an Adult Residential Care Facility for the Elderly with an approved fire clearance for capacity of 6 (six) residents. There are currently five (5) residents in care. LPA toured the building and grounds which was found to be clean and at a comfortable temperature. LPA observed all walkways and exits to be unobstructed. All required postings were in a highly visible area. Fire extinguishers were charged and last inspected 11/17/2025. Fire alarm and carbon monoxide alarms all tested and operational. Outdoor furniture accessible for resident use. Water temperature check measured within regulation at faucets accessible to residents within the allowable range of 105 to 120 degrees F. Resident bathrooms observed to have bath mat and grab bar. Disaster drills are being conducted quarterly. All bedrooms were equipped with required furnishing. Facility had an ample supply of linens, towels and extra hygiene products for residents. LPA observed at least a 2 day supply of perishable and 7 day supply of non-perishable foods. Snacks accessible for residents. Emergency food was observed to meet the 72 hour emergency supply. Facility kitchen, refrigerators and freezers were clean, and food stored properly. Expiration dates were noted in food items found in refrigerator. Toxins are locked and inaccessible to residents. Sharps and knives were locked. Phone accessible for resident use. LPA conducted a file review for 5 of 5 residents. All required documentation found to be up to date. LPA conducted file review for 2 staff. All required documentation found to be up to date. Continued onto 809C.. continued from 809.... LPA and admin conducted a spot check of medication and medication records, all records up to date. Medication is centrally stored and locked. Updated copies of the following documents were requested for facility file and are to be submitted to CCL within 30 days of this visit: LIC500- Personnel Report LIC308- Designation of Responsibility Liability Insurance (Retrieved during visit) No deficiencies cited for today's visit. Exit interview conducted and report read with Administratorthe state’s words, verbatim · CDSS document, Apr 21, 2026
20252 state visits · 2 documents
Jul 25, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Facility did not seek timely medical care for resident in care Personal Rights

Licensing Program Analyst (LPA) Robert Frank arrived unannounced to deliver findings regarding the above allegations and met with facility Administrator Leonida Lacap. Complaint alleges the facility did not seek timely medical care for resident (R1) in care and that the facility violated R1’s Personal Rights. During the investigation, LPA reviewed R1’s file. LPA observed that R1 has attended multiple doctor’s visits. Additionally, LPA reviewed LIC 624s Unusual Incident/Injury reports filed with Community Care Licensing (CCL) for R1 for 2023, 2024 and 2025 which revealed that R1 was taken for medical treatment on multiple occasions as needed or recommended by medical professionals. Continued on 9099-C Unsubstantiated ...Continued from 9099 Information received during interview with R1, contradicted the allegation that they have been unable to get medical appointments when needed. The complaint further alleges that R1 is being over medicated. During record review of R1’s Centrally Stored Medication and Destruction Records LPA observed no indication or record of over administration of medication. The strength and quantity of the medications given to R1 were observed to match Doctors or psychiatrists’ orders. The complaint alleges that R1 is suddenly exhibiting a care need that was not previously known; however, during record review LPA observed that the care need was documented upon move-in on the Preadmission Appraisal. The complaint alleges that R1’s routines have changed and that they are unable to leave the facility. Through record review and interviews, LPA observed that R1 injured themselves, preventing them from leaving the facility as much as they have done before the injury. Interview revealed that R1 has had medical interventions allowing them to be able to go out of the facility on their own. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are UNSUBSTANTIATED.the state’s words, verbatim · CDSS document, Jul 25, 2025 · control 21-AS-20250410092323
Apr 15, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

At approximately 9:10 AM, Licensing Program Analyst (LPA) Robert Frank arrived unannounced to conduct a Required 1 Year visit and was greeted by Administrator Leonida Lacap. Masonic Guest Home II is Licensed as a Residential Care Facility for the Elderly (RCFE). The facility is a single story ranch house. The facility has an approved fire clearance for six (6) non-ambulatory residents. The facility has a Hospice Waiver for two (2) residents. Upon arrival, LPA was informed that there were six (6) residents in care and two (2) staff members on-site. At approximately 9:25 AM, LPA reviewed the Facility's Staff Roster and found that all staff on-site were background cleared and associated to the facility per regulation. At approximately 9:30 AM, LPA toured the facility with Administrator Lacap. All exits were clear and unobstructed. The facility's two (2) fire extinguishers were last serviced and tagged on 9/10/2024. Fire Department inspected and cleared the facility in March, 2024. The facility was sufficiently lighted. LPA inspected three (3) resident bedrooms and found all to have sufficient lighting and furnishings as required per Title 22 Regulations. There was a sufficient supply of both perishable and nonperishable foods as required by Title 22 Regulations. There was an appropriate supply of cleaning products, linens, hygiene products and paper products available for residents. Toxins were observed to be stored inaccessible to residents. Facility has an infection control plan as required. The facility has a required emergency disaster plan. Regulations' stipulate that the facility should be conducting fire and emergency drills quarterly. LPA observed that the last disaster drill was conducted on 12/1/2024. This deficiency will be cited. The facility does have emergency food and supplies to meet the "72 hour shelter in place" requirements. Continued on 809-C ...Continued from 809 Hot water temperatures for all sinks in facility were found to be within Title 22 regulations of 105 to 120 degrees Fahrenheit. Facility smoke detectors and carbon monoxide detectors were tested and observed to be operational. At approximately 10:10 AM, LPA reviewed five (5) resident files. Four (4) of five (5) resident files were found to be missing various documentation. Resident one's (R1) file was observed to be missing signed personal rights and preplacement appraisal documents. Resident two's (R2) file was observed to be missing personal rights and an annual medical assessment. Resident three's (R3) file was observed to be missing an annual medical assessment. Resident 4's (R4) file was observed to not have reappraisals completed from 2021 to 2023. These deficiencies will be sighted. LPA reviewed three (3) staff files. Two (2) of three (3) staff files were found with all required documentation including First Aid and CPR certification and proper training documentation. Staff member S1's file was observed to be missing the LIC 503 Medical assessment and Tuberculosis (TB) test and current 1st Aid and CPR certification. These deficiencies will be cited. LPA spot checked Medication for three (3) residents. LPA observed all medications to be centrally stored, secure and with proper documentation. The facility does not handle resident’s monies for personal and incidental items. Leonida Lacap’s Administrator Certification 7033434740 is current with an expiration date of 10/14/2025. LPA requested the following documents be submitted to Community Care Licensing by 5/15/2025: LIC 500 Personnel Report LIC 610E Emergency Disaster Plan Proof of Liability Insurance Deficiencies are cited from the California Code of Regulations (CCRs), and/or the Health and Safety Code. Failure to correct the cited deficiency, on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment. Exit interview conducted. Copy of report, LIC-809Ds, Plan of Corrections, 811 Confidential Names and Appeal Rights discussed and provided to Administrator Lacap. Signature on form confirms receipt of documents.the state’s words, verbatim · CDSS document, Apr 15, 2025
20243 state visits · 3 documents
Jun 7, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Araceli Canela arrived unannounced to conduct a Required - 1 Year inspection and met with, Administrator, Leonida Lacap. This facility is licensed for a total of 6 non-ambulatory residents and no approval for bedridden. There are currently 5 residents living in the home and the facility has a Hospice waiver approved for 2 of the residents. Currently there are no residents receiving hospice services. LPA toured facility and grounds and observed facility was found to be clean at a comfortable temperature, with all exits free from obstruction. Facility has at least two days of perishable and one week of non-perishable foods. Fire Extinguisher was found to be charged, and serviced 8/25/2023. Smoke alarms and carbon monoxide detector were operational during the inspection. Water temperature in bathrooms measured at 108 degrees F which is within the range of 105 to 120 degrees F allowed per regulation. Extra hygiene products and linens were available. Resident bedrooms are furnished per regulation. LPA went over daily activities for residents. LPA reviewed resident files, and some staff files. Medication is centrally stored and locked in closet/cabinet. Facility uses the centrally store log and residents medication is organized in a container, labeled with individuals name. Administrator Certificate for Administrator,Leonida Lacap #6006612735 expires 10/14/2025. Staff training was reviewed and CPR/1st Aid for staff, expires 1/17/2026. Continue report see LIC809-C LPA discussed the Emergency Disaster Plan and Infection Control Plan. Licensee/Administrator to submit the current following documents by 7/05/2024: · LIC 308 Designation of Facility Responsibility · LIC 500 Personnel Report · LIC 400 Affidavit Regarding Client/Resident Cash Resources · LIC 610E Emergency Disaster Plan · LIC 9020 Register of Facility Residents Infection Control Plan of Operation (If changes) Copy of Liability Insurance Copy of current Lease Agreement No citations issued during todays inspection.the state’s words, verbatim · CDSS document, Jun 7, 2024
Mar 21, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Facility staff did not ensure resident was provided proper nutrition. Personal Rights

Licensing Program Analyst Leibert arrives unannounced for the purpose of delivering findings on this complaint. During the course of this investigation, statements were taken, documents reviewed, and site visits were made to the facility. The following determinations are made: Complainant alleges R1 does not receive proper nutrition and has lost weight as a result; Complainant alleges R1 states the Administrator yells at R1; Complainant has no direct knowledge of R1's personal rights status; R1 refuses food prepared by facility staff and chooses to eat a restricted diet of mostly organic fruit; Other residents interviewed by this Department have not confirmed R1's allegations regarding personal rights violations; Site visits to facility show a well stocked kitchen with plenty of fresh and non perishable food meeting or exceeding regulations; Professional case worker familiar with R1 and the facility indicates R1 makes contradictory statements about R1's care and has observed the staff to make every effort to accommodate the needs of R1. Although the allegations may be true, or valid, based upon the statements; documents and site visits, there is not a preponderance of evidence to prove or, disprove, the allegations. Therefore, the allegations are UNSUBSTANTIATED. Report left. Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 21, 2024 · control 21-AS-20240112133609
Jan 19, 2024Facility evaluation reportReport on file

Type of visit: Case Management - Deficiencies

Licensing Program Analyst (LPA) Araceli Canela arrived unannounced and met with Licensee, Leonida Lacap. During a complaint investigation LPA discovered resident R1 recently walked out of the facility, went to a neighbors home and requested the police was called. Facility also stated they called the police regarding R1 not wanting to return to the facility and being upset and yelling. LPA will review and get additional information regarding the incident. The facility failed to report incident to Community Care Licensing and to R1's physician as required. LPA will review incident and return to issue any citations warranted. LPA went over hallway bathroom that had no toilet paper and licensee explained they were told they can provided each resident with two rolls of toilet paper per month and each resident has their own. Per statements received, facility expects residents to purchase their own toilet paper if they go over two rolls. LPA went over facility requirements to supply residents with the required toilet paper. An advisory note was issued to facility, failure to correct may result in facility being cited under regulation: 87307(a)(3)(D) Personal Accommodations and Services. LPA also once again went over master bedroom bathroom and that resident R2 and R3 can use their bedroom bathroom and this is not for staff to use. A previous Advisory note was issued to this facility regarding this matter. The following deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22, Division 6 of California Regulation. Failure to correct the deficiency and/or repeat deficiencies within a 12 month period may result in civil penalties. Exit interview conducted and appeal of rights provided.the state’s words, verbatim · CDSS document, Jan 19, 2024

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87211(a)(D) · Plan of correction due date: Jan 24, 2024

87211(a)(D)Reporting Requirements (a) Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following:(D) Any incident which threatens the welfare, safety or health of any resident, such as psychological abuse of a resident by staff or other residents, or unexplained absence of any resident. This requirment was not met as evidenced by: during todays inspection, it was disclosed resident R1 walked out of the facility to a neighbor, was upset and yelling and asked they call the police. Facility failed to report to CCL and notify R1s physician. This is a potential risk to the health and safety of residents in care.the state’s words, verbatim · CDSS document, Jan 19, 2024

Plan of correction: Facility to send in written plan of correction on how they will ensure they stay in compliance and submit incident report to LPA Canela POC due date 1/24/2024

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

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