Illustration — no photo of this home on file yet

Good Shepherd Care

Small home·Licensed for 6·Valencia, California

Licensed since 2022Licence #197610302
(818) 428-5352From the state roster · September 13, 2026Plan a visit
  • Care approvals on fileWheelchair · Dementia · Hospice · BedriddenState licensing record · September 13, 2026
  • Estimated starting rate$5,100 a monthCovelight estimate · likely $4,150–$6,250
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitAugust 29, 2025CDSS inspection record

Good Shepherd Care is a small care home in Valencia — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2022.

Built from CDSS public records · September 13, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Good Shepherd Care

Is Good Shepherd Care licensed?

The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.

How many residents is Good Shepherd Care licensed for?

6 residents — a small home, per CDSS records as of September 13, 2026.

Has Good Shepherd Care been cited?

0 Type A and 0 Type B citations since 2022, per CDSS records as of September 13, 2026. Those records count 6 state visits over the same years.

Is Good Shepherd Care still open?

This license was on the CDSS roster as of September 28, 2026.

What does Good Shepherd Care cost?

$5,100 a month to start is a Covelight estimate, likely $4,150–$6,250. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 8 small homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 5 other homes of a similar licensed size in Valencia that publish a starting rate, the middle half runs $4,438 to $4,625 a month, and the middle figure is $4,500 (n = 5 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Good Shepherd Care take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Good Shepherd Care Inc., per CDSS records as of September 13, 2026.

Is there a hospital nearby?

Henry Mayo Newhall Hospital is 0.5 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Good Shepherd Care keep a resident on hospice?

Hospice care is approved on this license, per CDSS records as of September 13, 2026.

Good Shepherd Care license and inspection record

  • Name on the license: “GOOD SHEPHERD CARE INC”, per the CDSS roster as of May 25, 2025.
  • License #197610302. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 13, 2026.
  • Licensed to Good Shepherd Care Inc., per CDSS records as of September 13, 2026.
  • First licensed in 2022, per CDSS records as of September 13, 2026.
  • 6 state inspection visits since 2022, per CDSS records as of September 13, 2026.
  • 0 Type A and 0 Type B citations on file since 2022, per CDSS records as of September 13, 2026. The same records count 6 state visits in that period.
  • 0 complaints and 0 substantiated allegations on file since 2022, per CDSS records as of September 13, 2026.
  • The most recent state visit on file is August 29, 2025, per CDSS records as of September 13, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved by the state
  • Dementia / memory careApproved by the state
  • Hospice careApproved by the state
  • BedriddenApproved · covers up to 4 residents

State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. APPROVED FOR SIX, FOUR OF WHICH MAY BE BEDRIDDEN. BEDRIDDEN IN ROOMS 1, 4 AND 5. NON-AMBULATORY IN ROOMS 2,3. GARAGE TO BE USED FOR STORAGE ONLY.HOSPICE WAIVER APPROVED FOR SIX.

983 - RCFE / DEMENTIA · 985 - RCFE / HOSPICE

CDSS record, verbatim · September 13, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 13, 2026

  • If memory loss develops

    Dementia-care designation on file

    Ask: “Can we read the dementia care disclosure and discuss how daily support works?”

    State licensing record · September 13, 2026

3 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

What it costs here

Covelight estimate

$5,100a month to start

Likely $4,150–$6,250

From 8 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$5,100a month

Likely $4,150–$6,400

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room
  • Starting monthly rate$5,100likely $4,150–$6,250

    Covelight’s estimate starts from the rates 8 small homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $4,150–$6,400
$5,100
First monthWith a one-time move-in fee · likely $4,850–$9,500
$7,100
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 8 small homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

8 homes like this within 5 miles publish starting rates mostly between $4,000–$5,000.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 8 nearby homes behind this estimate

Where it is

  • 25336 Via Pacifica, Valencia, CA 91355Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2022, the state has filed 6 documents for this home, and its records count 6 visits since 2022. The most recent is a facility evaluation report, dated August 29, 2025.

On file since
2022
State visits
6
Most recent visit
August 29, 2025

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints0typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2022.

Year by year
YearVisitsDocumentsSubstantiated2025220202411020231102022220

The last 36 months — 4 of 6 documents

The full record on the state’s site →
20252 state visits · 2 documents
Aug 29, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Abeye Duguma met with Norielle Lim for a Required One (01) Year visit. LPA explained the reason for the visit. A tour of the physical plant was conducted at around 2:00 PM and the following was noted: The facility has outdoor furniture with a covered shaded area for residents and visitors. There is one entrance being utilized at the facility. The facility has a total of five (05) bedrooms and two (02) bathrooms. The facility is fire cleared for six (06) non-ambulatory, of which four (04) may be bedridden, and a hospice waiver for six (06). The facility is currently occupying six (06) residents. The facility does not have a swimming pool/body of water. The garage is currently being used for storage. Laundry detergents, cleaning agents and other toxins are locked away. Kitchen is sufficiently stocked with at least two (02) days perishable and seven (07) days non-perishable food. Frozen foods are wrapped and stored appropriately. Food storage and preparation areas are clean and inaccessible to pests. Knives and sharps are observed to be locked and inaccessible to residents. The living and dining room are neat and clean. The facility maintains a comfortable temperature at 77°F. The smoke and carbon monoxide detectors are hardwired, interconnected and observed to be operational. Fire extinguisher is located in the kitchen, observed to be fully charged and last inspected on 07/27/2025. (continued on LIC 809-C) The residents' rooms are adequately furnished with appropriate lighting system. Hallways are well lit. Residents have enough personal hygiene product provided by the licensee. The bathroom was checked for cleanliness and proper operations. The hot water temperature was measured at 112.7°F. Towels and washcloths are not shared. There was enough clean linen available in the cabinets. LPA observed medication and first aid kit to be locked and inaccessible to residents. No health and safety hazards noted during the visit. Exit interview conducted. Copy of this report issued.the state’s words, verbatim · CDSS document, Aug 29, 2025
Apr 7, 2025Facility evaluation reportReport on file

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Nadia Shahbazian conducted a Case Management Visit at the facility for the purpose of Records Review. LPA met with Norielle Lim - Care Provider. LPA spoke with Administrator Rie Santos over the telephone. Administrator stated that she is in meetings today and unable to come to the facility. Administrator designated Norielle Lim to sign the report. An entrance interview was conducted. LPA requested copies of the Resident Roster and the current LIC 500, and any other Staff Schedule used by the facility. LPA conducted a review of Facility Resident Records for six (6) of six (6) residents. LPA requested copies of documents including but not limited to the admission agreement, preplacement appraisal (LIC 603), all reappraisals (LIC 603A), physician’s reports (LIC 602A), functional capability assessment (LIC 9172), identification and emergency information (LIC 601), appraisal/needs and services plan (LIC 625), centrally stored medication and destruction record (LIC 622) and the Medication Administration Record (MAR) if any. In addition, LPA requested admission documents for all residents currently receiving hospice services. Per telephone call, facility Administrator agreed to scan and email the requested documents to the LPA by close of business on Tuesday, 4/8/25. An exit interview was conducted and a copy of the LIC 809 provided.the state’s words, verbatim · CDSS document, Apr 7, 2025
20241 state visit · 1 document
Aug 10, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Abeye Duguma met with Rie Santos for a Required One (01) Year visit. LPA explained the reason for the visit. A tour of the physical plant was conducted at around 9:00 AM and the following was noted: There is one entrance being utilized at the facility. The facility has a total of five (05) bedrooms and two (02) bathrooms. The facility is fire cleared for six (06) non-ambulatory, of which four (04) may be bedridden, and a hospice waiver for six (06). The facility is currently occupying six (06) residents. The facility has outdoor furniture with a covered shaded area for residents and visitors. The facility does not have a swimming pool/body of water. The garage is currently being used for storage. Laundry detergents, cleaning agents and other toxins are locked away. Kitchen is sufficiently stocked with at least two (02) days perishable and seven (07) days non-perishable food. Frozen foods are wrapped and stored appropriately. Food storage and preparation areas are clean and inaccessible to pests. Knives and sharps are observed to be locked and inaccessible to residents. The living and dining room are neat and clean. The facility maintains a comfortable temperature at 76°F. The smoke and carbon monoxide detectors are hardwired, interconnected and observed to be operational. Fire extinguisher is located in the kitchen, observed to be fully charged and last inspected on 07/09/2024. (continued on LIC 809-C) The residents' rooms are adequately furnished with appropriate lighting system. Hallways are well lit. Residents have enough personal hygiene product provided by the licensee. The bathroom was checked for cleanliness and proper operations. The hot water temperature was measured at 109.2°F. Towels and washcloths are not shared. There was enough clean linen available in the cabinets. LPA observed medication and first aid kit to be locked and inaccessible to residents. No health and safety hazards noted during the visit. Exit interview conducted. Copy of this report issued.the state’s words, verbatim · CDSS document, Aug 10, 2024
20231 state visit · 1 document
Nov 13, 2023Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Abeye Duguma met with Jorge Aquino for a One (1) Year Required visit. LPA explained the reason for the visit. A tour of the physical plant was conducted at 10:00am and the following was noted: The facility has a total of five (05) bedrooms and two (02) bathrooms. The facility is fire cleared for two (2) non-ambulatory and four (4) bedridden residents. The facility is currently occupying six (06) non-ambulatory residents. The facility has outdoor furniture with a covered shaded area for residents and visitors. The facility does not have a swimming pool/body of water. The garage is currently being used for storage. Laundry detergents, cleaning agents and other toxins are locked away. Kitchen is sufficiently stocked with at least two (2) days perishable and seven (7) days non-perishable food. Frozen foods are wrapped and stored appropriately. Food storage and preparation areas are clean and inaccessible to pests. Knives and sharps are observed to be locked and inaccessible to residents. Living and dining room furniture were also checked. The living and dining room are neat and clean. The facility maintains a comfortable temperature at 75°F. The smoke and carbon monoxide detectors are hardwired, interconnected and observed to be operational. Fire extinguisher is located near the dining area, observed to be full and last purchased on 09/22/2023. (continued on LIC 809-C)the state’s words, verbatim · CDSS document, Nov 13, 2023

The state marks this report as 3 pages; the online copy we transcribed has 1. You can request the full file from the county licensing office.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.
Open CDSS facility search ↗Report a record errorOperate this home? Respond or correct, free →

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?
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