Hesperia Heart & Home

Type of visit: Prelicensing

On March 11, 2026 (3/11/2026), Licensing Program Analysts (LPAs), Andrew Martinez and Michelle Echeverria, conducted an announced prelicensing visit to the facility. LPAs met with Administrator, Aileen Andrada, and House Manager, Mary Lee. An initial application to operate a Resident Care Facility for the Elderly (RCFE) was submitted to the Central Applications Bureau (CAB) on 7/10/2025. A fire clearance was granted by San Bernardino County Fire Department on 12/16/2025 for a total capacity of six (6) residents, four (4) of which may be non-ambulatory and (two) 2 bedridden. Bedrooms #1 and #3 are approved for one (1) non-ambulatory resident in each room, bedroom #2 is approved for two (2) non-ambulatory residents, and bedroom #4 is approved for two (2) bedridden residents. LPAs conducted a tour of the facility accompanied by Administrator Andrada and House Manager Lee where the following was observed: Physical Plant (Indoor/Outdoor): The facility consists of four (4) resident bedrooms, three (3) bathrooms, kitchen, dining room, living room, laundry room, and an attached garage. Indoor and outdoor passageways are free of obstructions. No bodies of water were observed. Outdoor activity area is enclosed by a gate with adequate outdoor shaded area for client activities. There is adequate amount of furniture in good repair, seating, and space in the common areas for client activities. The facility is equipped with a fully charged fire extinguisher, combination smoke alarms and carbon monoxide detectors, and laundry equipment. There are designated locked cabinets and drawers where sharps and cleaning supplies are stored. No fireplace(s) observed on property. The facility's telephone service is set to be activated today. Continuation on LIC 809 - C Bedrooms: Resident bedrooms are equipped with mattresses, chairs, nightstands with lamps, sufficient linen and lighting. No resident bedrooms have passageways to other resident bedrooms. Bathrooms: Resident bathrooms are clean and equipped with operating toilets, washbasins, and showers. Hot water temperature measured at 116.9 degrees Fahrenheit. Supplies: The facility maintains clean linens, activity supplies, emergency flashlights and first-aid kit. First aid kit manual is to be obtained and sufficient toiletry supplies still need to be obtained for resident use. Food Service: The kitchen and food preparation areas are clean with an adequate number of cups, dishes, and utensils for resident use. Food storage cabinets are large enough for a seven (7) day supply of non-perishable foods. Refrigerator and freezer are clean and operate in good condition. There is enough storage for at least two (2) days of perishable foods. There is a sample menu available for review. Medications: A designated central medication storage closet was observed locked and secure. Administration: Facility sketch, theft and loss policy, residents' personal rights, CCLD complaint poster, administrators certificate, emergency disaster plan, and telephone numbers are posted in a common area. Visiting policy is missing and required to be posted. Overall, the facility is clean and in good repair. The prelicensing inspection and the Component III orientation are complete. Additional items, however, are still needed to be completed prior to being licensed. The items needed to be completed include activating the telephone service, obtaining the first aid kit manual, and the posting the facility's visiting policy and administrators certificate. An exit interview was conducted where this report was discussed, and a copy of this report LIC 809 and LIC 809-C were provided to the facility Administrator and House Manager at the conclusion of the visit.the state’s words, verbatim · CDSS document, Mar 11, 2026