Claremont Care Homes

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Gabriela Castro conducted an unannounced required annual visit using the Compliance and Regulatory Enforcement (CARE) Tool. LPA was greeted by Christian Hegitwiller and Judy Santos, Caregivers and explained the reason for the visit. Luis Santos, Administrator and Rowena Santos, Licensee arrived shortly thereafter. The facility is licensed to serve residents ages sixty (60) and older. The approved capacity is six (6) non-ambulatory residents. The facility has an approved hospice waiver for six (6). Facility Tour & Observations Personal Rights postings (LIC 613C and Ombudsman), Complaint Poster (PUB 475), and nondiscrimination notice were observed in a common area. Oxygen was observed in use in the facility. Required “Oxygen in Use / No Smoking” signs were posted throughout the facility in visible locations. Residents had access to personal space, privacy, and adequate storage. No firearms/weapons were present. Physical Plant The facility is located in a residential area and is a one-story home consisting of four (4) resident bedrooms, two (2) restrooms, living room/dining area, kitchen, laundry room/garage, front yard, and backyard. The facility also includes two caregiver corridors and an additional restroom for caregivers; one is located before entering the garage near the kitchen, and the other is inside the garage. LPA observed four (4) resident bedrooms, all of which contained the required furniture (bed, mattress, linens, dresser, chair, and lighting). Cleaning supplies and toxic substances were inaccessible to residents and secured under the kitchen sink and in a locked garage closet. Bathrooms were clean and equipped with required grab bars in showers and near toilets, as well as non-skid mats. Hot water measured 113.2°F in bathroom (1) and 116.2°F in bathroom (2), within the required range of 105–120°F. Extra linens and towels were available in a hallway cabinet. Smoke and carbon monoxide detectors were functional, and a fire extinguisher was available in the kitchen/dining area. The backyard provided shaded seating. Passageways and exits were clear and unobstructed. (continued on 809C) Food Service Refrigerators/freezers were maintained at proper temperatures (refrigerators maximum of 40 degrees °F and freezer 0-degree °C) with sufficient supply of 2-day perishable and 7 days non-perishable food. Fresh produce, proteins, and dry goods were stocked. Knives and were observed in a locked kitchen drawer. Health-Related Services & Records Three (3) resident files were reviewed and contained current required documents, including Admission Agreements, Pre-Placement Appraisals, consents, Needs/Service Plans, Physician’s Reports with TB/ambulatory status, and Rights acknowledgments. Three (3) residents’ medications were reviewed and were centrally stored in a hallway closet. During the medication review, it was observed that R2 had missed doses of a prescribed multivitamin for over one week. Disaster Preparedness Last fire/earthquake drill was conducted on March 10, 2026, with logs available. LIC 610D Emergency Disaster Plan was posted by entry bulletin board. Emergency supplies (water, food, flashlights, batteries, first aid) were observed in the garage. Infection Control Plan was updated. Personnel Records & Training Four (4) staff files were reviewed and included criminal record clearances, CPR/First Aid, required training and TB screenings. Administrator Certificate for Luis Gabriel Santos was valid through December 8, 2027. Insurance Liability insurance was in compliance with an expiration date of June 3, 2026. An exit interview was conducted with the Administrator Luis Gabriel Santos. During the inspection, deficiencies were observed and cited on the attached LIC 809D/809C in accordance with Title 22, Division 6 regulations. A copy of this report, LIC 809D/809C, and appeal rights will be provided.the state’s words, verbatim · CDSS document, Apr 28, 2026

The state marks this report as 5 pages; the online copy we transcribed has 4. You can request the full file from the county licensing office.

Type of visit: Prelicensing

Licensing Program Analysts (LPAs) Cynthia Chan, Gabriela Castro, and Elena Mallett conducted an announced visit to the facility for purpose of a pre-licensing evaluation. An application was submitted to CCLD on 12/12/24 for initial license for a Residential Care Facility for the Elderly to serve the Elderly, ages 60 years and older. The requested capacity is for 6 residents, of which 5 may be non-ambulatory and 1 bedridden. LPAs used the Compliance and Regulatory Enforcement (CARE) tools to conduct the inspection. Infection Control: The licensee has an Infection Control Plan and a lead staff designated to conduct training. Facility has sufficient PPE supplies and will provide annual staff training on the infection control plan. Operational Requirements: The facility has a dementia care plan to accept or retain residents with dementia. The liability insurance is maintained at $1,000,000 per occurrence and $3,000,000 total aggregate. Structure/Physical Plant: The facility is a single story home with 4 resident bedrooms, 2.5 bathrooms, living room, dining room, kitchen, storage room, and attached garage. The bathrooms have non-skid mats in the shower area and grab bars. Facility has a smoke and carbon monoxide combo detector in the living room and in the bedroom hallway. The rest of the home has interconnected smoke detectors in each bedroom. The fireplace has a secured fence and will not be in use. Knives and sharps are locked in the kitchen cabinets. Cleaning solutions are stored in a room inside the garage. There are no firearms or weapons stored at the facility. The backyard has a covered patio with a table and chairs. The facility has auditory devices located on each exit door. There is no swimming pool on the premises. Food Service: There is a sufficient food supply of 2-day perishable and at least a week of non-perishable food maintained at the facility. The kitchen is kept clean and sanitary. All the appliances are in working order. Sufficient amount of tableware, dishes, and utensils are observed. The refrigerator is maintained at 40 degrees F or below and the freezer at 0 degrees F or below. Staff and Residents files: Staff and Residents files will be maintained at the facility. Resident Rights/Information: Resident rights, Resident councils, and complaint posters are posted in a prominent area. Planned Activities: The facility has sufficient space to accommodate indoor and outdoor activities. Incidental Medical and Dental: Medications will be centrally stored in the hallway closet. The first aid kit contains all the required supplies along with the current first aid manual. Disaster Preparedness: The facility has an Emergency Disaster Plan posted with contact numbers and at least 2 relocation sites. Residents with Special Health Needs: The facility accepts and retains residents with dementia and/or hospice. Component III was conducted during the visit today. The following must be corrected and submitted to LPA for licensure. * The hot water temperature is not within the required range of 105-120 degrees F. An exit interview was held, and a copy of this report was given to the applicant.the state’s words, verbatim · CDSS document, Jun 17, 2025