Illustration — no photo of this home on file yet

Genesis Manor V

Small home·Licensed for 6·Claremont, California

Licensed since 2007Licence #197607290Medi-Cal ALW
  • Care approvals on fileWheelchair · Hospice · BedriddenState licensing record · September 13, 2026
  • Estimated starting rate$4,400 a monthCovelight estimate · likely $3,600–$5,400
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Room at the last state visit5 of 6 beds occupiedJanuary 16, 2024 · not a current opening
  • Ways to payMedi-Cal ALW acceptedDHCS participant list · September 23, 2026
  • Last state visitNovember 6, 2025CDSS inspection record
  • Licence holderGenesis Health Care, Inc.Since 2007 · 2 licensed homes

Genesis Manor V is a small care home in Claremont — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2007. Dementia care is not on file.

Built from CDSS public records · September 13, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Genesis Manor V

Is Genesis Manor V licensed?

The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.

How many residents is Genesis Manor V licensed for?

6 residents — a small home, per CDSS records as of September 13, 2026.

Has Genesis Manor V been cited?

0 Type A and 0 Type B citations since 2007, per CDSS records as of September 13, 2026. Those records count 6 state visits over the same years.

Is Genesis Manor V still open?

This license was on the CDSS roster as of September 28, 2026.

What does Genesis Manor V cost?

$4,400 a month to start is a Covelight estimate, likely $3,600–$5,400. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 10 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 5 other homes of a similar licensed size in Claremont that publish a starting rate, the middle half runs $2,388 to $4,800 a month, and the middle figure is $4,500 (n = 5 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out. What Medi-Cal’s Assisted Living Waiver covers in a care home.

Does Genesis Manor V take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home appears on the DHCS participation list, September 23, 2026. Confirm eligibility and current participation with the program. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Genesis Health Care, Inc., per CDSS records as of September 13, 2026. See the homes licensed to Genesis Health Care, Inc. — at least 3 on the state roster.

Is there a hospital nearby?

Casa Colina Hospital is 2.9 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Genesis Manor V keep a resident on hospice?

Hospice care is approved on this license, covering up to 4 residents, per CDSS records as of September 13, 2026.

Genesis Manor V license and inspection record

  • Name on the license: “GENESIS MANOR V”, per the CDSS roster as of May 25, 2025.
  • License #197607290. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 13, 2026.
  • Licensed to Genesis Health Care, Inc., per CDSS records as of September 13, 2026.
  • First licensed in 2007, per CDSS records as of September 13, 2026.
  • 6 state inspection visits since 2007, per CDSS records as of September 13, 2026.
  • 0 Type A and 0 Type B citations on file since 2007, per CDSS records as of September 13, 2026. The same records count 6 state visits in that period.
  • 1 complaint and 0 substantiated allegations on file since 2007, per CDSS records as of September 13, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is November 6, 2025, per CDSS records as of September 13, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved by the state
  • Dementia / memory careNot on file · ask the home
  • Hospice careApproved · covers up to 4 residents
  • BedriddenApproved by the state

State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
FACILITY LICENSED TO SERVE ELDERLY RESIDENTS (AGE 60 AND ABOVE). ALL RESIDENTS MAY BE NON-AMBULATORY AND ONE (1) BEDRIDDEN. FACILITY IS APPROVED TO ACCEPT/RETAIN FOUR (4) HOSPICE RESIDENTS.

935 - ELDERLY

CDSS record, verbatim · September 13, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 4 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 13, 2026

4 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

  • If memory loss develops

    Dementia-care designation not on file

    Ask: “If memory loss develops, what would change — and when would a move be needed?”

What it costs here

Covelight estimate

$4,400a month to start

Likely $3,600–$5,400

From 10 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$4,400a month

Likely $3,600–$5,600

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$4,400likely $3,600–$5,400

    Covelight’s estimate starts from the rates 10 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $3,600–$5,600
$4,400
First monthWith a one-time move-in fee · likely $4,200–$8,750
$6,400
How people payOn the Medi-Cal waiver list · private pay, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home appears on the DHCS participation list, September 23, 2026. Confirm eligibility and current participation with the program. The waiver pays for care services, not room and board. For a resident on SSI/SSP, California’s 2026 standard sends $1,444.07 a month to the home for room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 10 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

10 homes like this within 3 miles publish starting rates mostly between $2,500–$4,800.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 10 nearby homes behind this estimate

Where it is

  • 550 Bethany Circle, Claremont, CA 91711Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2022, the state has filed 6 documents for this home, and its records count 6 visits since 2007. The most recent is a facility evaluation report, dated November 6, 2025.

On file since
2022
State visits
6
Most recent visit
November 6, 2025
Occupied · January 16, 2024 visit
5 of 6 bedsa count on that day, not an opening

We hold 2 complaint reports the state published for this home, dated October 9, 2023 to January 16, 2024. 2 of the 2 carry the state's recorded outcome word: “Unsubstantiated” (2). 2 include the transcribed allegation the state investigated, word for word. Summary composed by computer from the 2 complaint reports below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints1typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2007.

Year by year
YearVisitsDocumentsSubstantiated2025110202422020232202022110

The last 36 months — 5 of 6 documents

20251 state visit · 1 document
Nov 6, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Gabriela Castro conducted an unannounced required annual visit using the Compliance and Regulatory Enforcement (CARE) Tool. LPA was greeted by Anthonilla Gomez and explained the reason for the visit. Administrator David E. Markie arrived shortly thereafter. The home is licensed to serve 6 residents ages range 60 and over, six (6) non-ambulatory of which one (1) may be bedridden. Facility is approved to accept/retain four (4) hospice residents. There was one (1) resident under hospice care at the time of the inspection. Facility Tour & Observations: Personal Rights postings (LIC 613C and Ombudsman), Complaint Poster (PUB 475), and nondiscrimination notice were observed in a common area. Residents had access to personal space, privacy, and adequate storage. No firearms/weapons were present. Physical Plant The facility is located in a residential area and is a one-story home consisting of five (5) resident bedrooms, two (2) bathrooms, living room, kitchen, dining area, attached garage, front yard, and backyard. LPA observed four (4) resident bedrooms as one was vacant, and all contained the required furniture (bed, mattress, linens, dresser, chair, and lighting). A caregiver corridor is also present and has its own entrance accessible through the backyard. Cleaning supplies and toxic substances are inaccessible to residents in locked cabinets in the garage as well as within other locked cupboards in the kitchen and restrooms. (Continued on LIC809C) Bathrooms were clean and equipped with the required grab bars in showers and near toilets, as well as non-skid mats. Hot water measured 118.9°F in bathroom (1) and 112.8°F in bathroom (2), which is within the required range of 105°F – 120°F. Extra linens and towels were available in hallway cabinets. Smoke and carbon monoxide detectors were tested and found to be operational. A fire extinguisher was observed in the living room area near the front entrance. No bodies of water were present on the premises. The backyard provided shaded seating, and all passageways and exits were observed to be clear and unobstructed. Food Service Refrigerators/freezers were maintained at proper temperatures (refrigerators maximum of 40 degrees°F and freezer 0-degreeºC ) with sufficient supply of 2-day perishable and 7 days non-perishable food. Fresh produce, proteins, and dry goods were stocked. Knives and cleaning supplies were observed in a locked kitchen cabinet under the sink. Health-Related Services & Records Five (5) residents files were reviewed and contained current required documents Admissions Agreements, Pre-Placement Appraisals, Consents, Needs/Service Plans, Physician’s Reports with TB/ambulatory status and Rights acknowledgments. Three (3) residents’ medications were reviewed; medications were observed to be centrally stored in a locked living room closet. MAR logs were observed to be current. Disaster Preparedness Last emergency drill was conducted on October 29, 2025, with logs available. LIC 610D Emergency Disaster Plan was available and updated. Emergency supplies (water, food, flashlights, batteries, first aid) were observed in the garage. Infection Control Plan was updated. Personnel Records & Training Three (3) staff files were reviewed and included criminal record clearances, CPR/First Aid, required training and TB screenings. Administrator Certificate for David E. Markie was valid through April 23, 2026. Insurance Liability insurance was in compliance with an expiration date of June 15, 2026. An exit interview was conducted with the Administrator David Markie. During the inspection, the facility was observed to be following Title 22, Division 6 regulations. No deficiencies were cited at this time. A copy of the report will be provided via email.the state’s words, verbatim · CDSS document, Nov 6, 2025
20242 state visits · 2 documents
Oct 22, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Kimberly Ramirez conducted an unannounced required annual inspection visit on 10/20/24 and was greeted by Caregiver Ann Gomez. LPA Ramirez explained the purpose of the visit. The facility is located on a residential street and is a single store dwelling. LPA utilized the Compliance and Regulatory Enforcement (CARE) tools for the visit today and observed the following: Physical Plant and Environment safety: Disinfectants, cleaning solutions, poisons and other items that could pose a danger if readily available to residents, were observed to be inaccessible to residents. LPA Ramirez observed carbon monoxide detectors and smoke alarms in hallways. LPA Ramirez inspected five (5) resident rooms. All resident bedrooms contained required furniture, linens and lighting. LPA Ramirez observed facility Hoyer lift in resident room#5 to be operational. Water temperatures in all grooming and bathing areas were measured to be with 105 – 120 degrees F. LPA Ramirez observed grab bars near toilets and inside showers. LPA Ramirez observed no-slip mat in showers. Showers were observed to be wheelchair accessible. Food Service: LPA Ramirez observed sufficient supply of nonperishables for one week and perishable foods for a minimum of two days in the facility kitchen area. Soaps, detergents, and cleaning compounds were observed to be stored away from food supplies. Freezers and refrigerators were observed to be clean and within temperatures of 0-degree F (-17.7 degree C), and refrigerators with maximum temperature of 40-degree F. (4 degree C). Planned Activities: LPA Ramirez observed board games, magazines, and other activities for residents. Residents Rights-Information: LPA Ramirez observed the following postings in common areas throughout the facility: Complaint Poster (PUB 475), personal rights, and nondiscrimination notice. LPA Ramirez observed facility land line. Disaster Preparedness: The facility has the Emergency Disaster Plan (LIC610D/9 pages) in place. Last documented emergency drills were conducted on 09/15/2024. LPA Ramirez observed facility sketches with exits and emergency exits routes throughout various locations of the facility. LPA Ramirez observed emergency food supply, and emergency water supply is in the garage. See 809-C Residents with Special Needs: No large bodies of water were observed LPA Ramirez observed signs posted indicating “No smoking - Oxygen in Use” in various locations of the facility. LPA Ramirez observed several oxygen tanks in resident rooms secured in stands. Knives, sharps or other items that could pose a danger to residents with dementia, were observed to be inaccessible. Auditory devices were observed to be in working order. Health Related Services/Incidental Medical Services: The medications are centrally stored in hallway closet and in bubble packs and/or original containers. The facility uses the Medication Administration Record (MAR) log to document medications given. The facility provides incidental medical services. Staffing: Administrator Certificate for David Markie was received and is pending for approval. Staff employed are over the age of 18 and are fingerprint cleared and associated to the facility. Personnel Records Training: Staff files are maintained at the facility. LPA Ramirez observed required annual training, CPR and First Aid for four (4) out of the four (4) personnel records reviewed. LPA Ramirez observed TB testing results, Health screening, fingerprint clearance and job application for four (4) out of the four (4) personnel records reviewed. Infection Control: There are using appropriate hand hygiene and wearing gloves while assisting clients. Staff are cleaning and disinfecting often for high touched surfaces. Facility has an Infection Control Plan in place. Operational Requirements: The fire clearance is approved for six (6) non-ambulatory of which one (1) may be bedridden. This facility may retain no more than four (4) hospice residents. There were zero (0) residents under hospice care during inspection. Resident Records/Incident Reports: LPA reviewed Resident files for six (6) residents in care. Resident files are maintained at the facility. Admission Agreement, Physician's Report (including T.B and Ambulatory Status), Consent for Medical Treatment, Preplacement Appraisal Information, Resident Pre-Appraisal, Care Plan/Appraisal/Needs and Services Plan, Resident Rights were observed. No deficiencies were observed during visit. Exit interview conducted. A copy of this report was provided.the state’s words, verbatim · CDSS document, Oct 22, 2024
Jan 16, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff prevented home health agency staff from performing their duties. Uncleared staff allowed to work in the facility. Facility did not have a qualified administrator.

**Please note: This Licensing report will supersede the Licensing report dated 10/09/23, to provide additional information regarding the complaint. However, the findings will remain the same for all allegations- Unsubstantiated.** Licensing Program Analyst (LPA) V. Maldonado made an unannounced subsequent visit to the facility to deliver a superceded complaint report. LPA Maldonado met with staff Art Bastes and explained the purpose for the visit. On 10/09/23, LPA Maldonado made an initial complaint visit to the facility for the purpose of investigating the above-mentioned allegations. LPA Maldonado met with Licensee's Gerry Markie and Alaina Hendrick. During the visit, LPA Maldonado obtained a copy of the resident and staff roster, and the following records for Residents# 1-5 (R1-R5): Facesheet, Physician's Report, Pre-Placement Appraisal, and current Appraisal. LPA Maldonado also conducted interviews with Staff# 1-6 (S1-S6), Home Health LVN (LVN), and attempted interviews Residents# 1-4 (R1-R4). An interview with R5 could not be conducted due to R5 passing away in August 2023. Hospice Admission/Care Plan and Home Health records were also obtained for R5 The investigation revealed the following: (Report Continued on LIC9099-C...) Unsubstantiated Regarding allegation: Staff prevented home health agency staff from performing their duties. It is alleged that a facility staff, who is not the administrator of the facility, informed a home health agency that they were not allowed to go to any of their licensed facilities- disrupting the care of residents who reside in this home. (6) of (6) staff interviewed denied the allegation, stating that home health has never been denied entry and there are currently no residents receiving home health care at this facility. After review of (6) resident's records, it was discovered that there was only (1) resident receiving home health care during the period between March 2023 to May 2023. On 05/04/23, the resident was transferred to Hospice Care, per Hospice Admission Records. Per interview with LVN, staff of this facility never denied home health entry to this facility, to provide services to a resident. (3) of (4) residents interviewed could not corroborate the allegation. Regarding allegation: Uncleared staff allowed to work in the facility. It is alleged that a home health LVN was allowed to work at the facility without appropriate criminal background clearance and association to the facility. After review of the Facility Personnel Report Summary and the Staff Roster, it was noted that all staff have appropriate criminal background clearance and are associated to the facility. (6) of (6) staff interviewed denied the allegation and stated that LVN never workedat the facility as facility staff. LVN only provided home health services to residents. Staff also stated that new employees are fingerprint cleared and associated prior to working at the facility. (3) of (4) residents interviewed could not corroborate the allegation. Per interview with LVN, the allegation was denied and LVN stated to have never been employed as facility staff by the Licensee. Regarding allegation: Facility did not have a qualified administrator. It is alleged that a home health agency's LVN was allowed to work as an interim administrator for this facility, without having appropriate certification. (6) of (6) staff interviewed denied the allegation and stated that LVN has never worked as a staff or administrator for this facility. (3) of (4) residents interviewed could not corroborate the allegation. Per interview with LVN, the allegation was denied. LVN stated that LVN has never been employed by the facility Licensee and has never worked as a staff/administrator for this facility. Per staff roster and Facility Personnel Report, LVN is not listed as a staff at this facility and is not associated. After review of staff records, David Markie is the listed Administrator for this facility with Certificate# 6015176740, expiration date: 4/23/2024. He has met the qualifications for Administrator. Based on LPA's observations, records review, and interviews held: Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated. Per California Code of Regulations, Title 22, no deficiencies were observed or cited. Exit interview was conducted and a copy of this report was provided.the state’s words, verbatim · CDSS document, Jan 16, 2024 · control 28-AS-20231004142512
20232 state visits · 2 documents
Nov 3, 2023Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Kimberly Ramirez conducted an unannounced Annual Required 1-year Visit on 11/3/2023 at 12:25 pm. LPA was met by Administrator David Markie and explained the purpose of the visit. The facility is licensed to serve six (6) non-ambulatory residents over the age of 60 and provides care for elderly residents with dementia and is approved to retain four (4) residents on hospice. Currently the facility has zero (0) residents on hospice care. The facility may care for one (1) bedridden resident. LPA OBSERVATIONS: The facility is a single-story building located in a residential neighborhood with five (5) resident bedrooms, one (1) staff bedroom, two (2) shared bathrooms, kitchen, dining room, living room, front yard, backyard, and attached garage. Front Yard: Was clean and well maintained. No hazards were observed. Kitchen: LPA Ramirez observed sufficient 2 days of perishables and 7-day supply on non-perishables. LPA Ramirez observed knives and sharps located in kitchen cabinet, to be inaccessible to five (5) out of five (5) residents in care. LPA Ramirez observed several bottles of cleaning solutions and disinfectants located in kitchen cabinet, to be inaccessible to five (5) out of five (5) residents in care. Kitchen sink water temperature was measured at 111.5 degrees F. Kitchen appliances were observed to be clean and in working order. Dining Room/Living room/: Dining room was observed to be clean and contained one table with plenty of seating. Living room was observed to have plenty of seating and lighting. Linen Closet: Contained plenty linens, towels, and hygiene products. Resident Rooms 1 - 5: LPA Ramirez observed all five (5) resident bedrooms to contain required furnishings, lighting, and linens. Bathrooms: Water temperature in two (2) resident bathrooms were within 105- 120 degrees F. Bathrooms were observed to be clean and well stocked. see 809-C for continuation. Centrally Stored Medications: Was observed to inaccessible to five (5) out of five (5) residents in care. LPA Ramirez reviewed three (3) out of the five (5) resident medications. No deficiencies were observed. Backyard: Was clean and well maintained. No hazards were observed. Plenty of shade and seating was observed. Emergency Drills: Last documented drills were conducted on 10/12/23 and 10/25/23. Carbon Monoxide Detectors/Fire Alarm/Fire Extinguisher & Emergency Disaster Plan: LPA observed carbon monoxide in hallways and smoke detectors were observed to be operable. Personnel Records: Personnel records are maintained at facility. LPA Ramirez reviewed staff files for three (3) staff. LPA Ramirez observed Administrator’s certificate for David Markie with an expiration date of 04/23/2024. Resident Files: Five (5) resident files were reviewed. Liability Insurance & Infection Control Plan: Facility has current liability insurance on file. LPA Ramirez observed updated infection control plan. Attached Garage: LPA Ramirez observed emergency water and food supply in this area. Access to garage was observed to be inaccessible to five (5) out of five (5) residents in care. No deficiencies are being cited. Exit interview was conducted with Caregiver Campo and a copy of this report and appeals rights was provided.the state’s words, verbatim · CDSS document, Nov 3, 2023
Oct 9, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Staff prevented home health agency staff from performing their duties. Uncleared staff allowed to work in the facility. Facility did not have a qualified administrator.

Licensing Program Analyst (LPA) V. Maldonado made an unannounced initial complaint visit to the facility for the purpose of investigating the above-mentioned allegations. LPA Maldonado met with Licensee's Gerry Markie and Alaina Hendrick and explained the purpose for the visit. During today's visit, LPA Maldonado obtained a copy of the resident and staff roster, and the following records for Residents# 1-5 (R1-R5): Facesheet, Physician's Report, Pre-Placement Appraisal, and current Appraisal. LPA Maldonado also conducted interviews with Staff# 1-6 (S1-S6), Home Health LVN (LVN), and attempted interviews Residents# 1-4 (R1-R4). An interview with R5 could not be conducted due to R5 passing away in August 2023. Hospice Admission/Care Plan and Home Health records were also obtained for R5 The investigation revealed the following: (Report Continued on LIC9099-C...) Unsubstantiated Regarding allegation: Staff prevented home health agency staff from performing their duties. It is alleged that a facility staff, who is not the administrator of the facility, informed a home health agency that they were not allowed to go to any of their licensed facilities- disrupting the care of residents who reside in this home. (6) of (6) staff interviewed denied the allegation, stating that home health has never been denied entry and there are currently no residents receiving home health care at this facility. After review of (6) resident's records, it was discovered that there was only (1) resident receiving home health care during the period between March 2023 to May 2023. On 05/04/23, the resident was transferred to Hospice Care, per Hospice Admission Records. Per interview with LVN, staff of this facility never denied home health entry to this facility, to provide services to a resident. (3) of (4) residents interviewed could not corroborate the allegation. Regarding allegation: Uncleared staff allowed to work in the facility. It is alleged that a home health LVN was allowed to work at the facility without appropriate criminal background clearance and association to the facility. After review of the Facility Personnel Report Summary and the Staff Roster, it was noted that all staff have appropriate criminal background clearance and are associated to the facility. (6) of (6) staff interviewed denied the allegation and stated that LVN never workedat the facility as facility staff. LVN only provided home health services to residents. Staff also stated that new employees are fingerprint cleared and associated prior to working at the facility. (3) of (4) residents interviewed could not corroborate the allegation. Per interview with LVN, the allegation was denied and LVN stated to have never been employed as facility staff by the Licensee. Regarding allegation: Facility did not have a qualified administrator. It is alleged that a home health agency's LVN was allowed to work as an interim administrator for this facility, without having appropriate certification. (6) of (6) staff interviewed denied the allegation and stated that LVN has never worked as a staff or administrator for this facility. (3) of (4) residents interviewed could not corroborate the allegation. Per interview with LVN, the allegation was denied. LVN stated that LVN has never been employed by the facility Licensee and has never worked as a staff/administrator for this facility. Per staff roster and Facility Personnel Report, LVN is not listed as a staff at this facility and is not associated. Based on LPA's observations, records review, and interviews held: Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated. Per California Code of Regulations, Title 22, no deficiencies were observed or cited. Exit interview was conducted and a copy of this report was provided.the state’s words, verbatim · CDSS document, Oct 9, 2023 · control 28-AS-20231004142512
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

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