Blessed Paradise

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Michael Cava conducted an Annual Required visit and inspection of the facility. LPA met with staff, Hachat Kachataryan, and explained the reason for the visit. The administrator, Gohar Ambartsumyan, was advised, and came to facility shortly after. At approximately 9:45am, with the assistance of staff, LPA took a tour of the physical plant. The facility is a one story building. Required postings were observed in the entry area. The smoke alarms and carbon monoxide are dual and interconnected. There is one fire extinguisher that was purchased on 10/15/25. Fire Extinguisher is located in the kitchen. Kitchen: The kitchen appliances and fixtures were functional. LPA found a sufficient amount of perishable and non-perishable food at the facility; properly stored. Knives were stored in a locked drawer in the kitchen. Cleaning supplies were stored locked underneath the kitchen sink. Bedrooms: There four (4) bedrooms designated for residents' use. Bedrooms #1 and #2 are private. Bedroom #3 and #4 are shared. All bedrooms were observed to be properly furnished with appropriate beddings and linens with sufficient lighting. Bathrooms: There are two (2) bathrooms designated for residents' use. Both bathrooms were properly supplied and had functional fixtures. Hot water temperature was measured between 105 and 107 degrees Fahrenheit. No cleaning supplies were observed in either bathrooms during the day of the inspection. Common Areas: Common areas include the living room and dining room. The living room is furnished with sufficient seating, couches, recliners, tables and television. The dining room table is large enough to seat up to six (6) individuals. Furniture in common areas are observed to be in good repair. Floors were mopped and clean. There is no fireplace. Entry/exits, hallways and passageways were clear. Surrounding Grounds: Entry/exits to the front and back yards were free of obstruction. There is an enclosed patio area at the front where activities can be held. There is a storage building also at the front for supplies. It is kept locked. The pool is located in the backyard fenced, locked, and inaccessible to residents. Laundry area: Laundry is located within the hallway. Dryer and washer observed to be in good repair. No Detergents or fabric softener present during the inspection. Staff Workstation/Office: There is a staff workstation located at the corner of the kitchen. Resident Files: Resident files are kept locked in the medication cabinet. LPA conducted a file review of resident records to insure compliance of licensing forms. Staff Files: Staff files are also kept locked in the medication cabinet. LPA also conducted a file review of staff records to insure forms and training are up to date and compliance with licensing forms. Medications: Medication cabinet is in the kitchen. It is kept locked at all times. Medication and medication records were observed for proper storage and documentation. Garage: The garage is separate from the facility, It is currently being used for storage. Pursuant to Title 22 Division 6 of the CA Code of Regulations, there were no deficiencies observed during the visit. Exit Interview Conducted and a Copy of this Report Issued.the state’s words, verbatim · CDSS document, Nov 20, 2025

Allegation investigated: Staff confiscated resident's personal items. Staff cannot effectively communicate with a resident in care.

Licensing Program Analyst (LPA) Michael Cava conducted a complaint visit to the facility to investigate the above allegations. LPA met with staff, Hachat Kachatataryan, and advised her of the complaint. The administrator, Gohar Ambartsumyan was notified over the telephone, and she came to the facility approximately twenty minutes later. Today's investigation consisted of interviews with administrator, one (1) of one staff, and four (4) of four residents. LPA also conducted a physical plant inspection to insure the health and safety of the residents in care. Staff confiscated resident's personal items: In regards to the allegation, it's being reported that staff confiscated Resident 1's (R1) picture frames of family photos with no specific reason. Interviews with the administrator and staff, held between 10:45am to 11:45am deny the allegation. Both stated picture frames were not being removed from R1's room. R1's previous frames were glass, and had some cracks and sharp broken pieces. Administrator stated they Unsubstantiated were just replacing R1's frames because of the broken glass and sharp pieces. Interviews with four (4) of four residents were made between 12:00pm and 1:30pm. These residents that were interviewed expressed no complaints or concerns regarding their personal belongings being taken away from them. Interview with R1 also confirm the misunderstanding of their picture frames being replaced due to some broken pieces. No further concerns were made. Between 1:30pm and 2:30pm, LPA conducted a physical plant inspection. LPA checked R1's room and observed the picture frames to still be in place. Based on the information obtained, there was insufficient evidence to corroborate the allegation of staff confiscating R1's personal items. Therefore, the allegation is deemed Unsubstantiated at this time. Staff cannot effectively communicate with a resident in care: In regards to the allegation, it's being reported that staff do not speak English. R1 gets frustrated with the staff because they are unable to communicate with each other. Interviews with the administrator and staff, held between 10:45am to 11:45am deny the allegation. Both were able to communicate with the LPA during this investigation. Although S1 does speak another language, and rely on a phone/device to make translation at times, S1 is still able to communicate with the residents. Moreover, the administrator, who speaks English fluently, is present at the facility for a majority of the time. Interviews with four (4) of four residents were made between 12:00pm and 1:30pm. These interviews were inconsistent with the allegation being made. Based on the information obtained, there wasn't enough evidence to corroborate with the allegation of staff no being able to communicate with residents in care. Therefore, the allegation is deemed Unsubstantiated at this time.the state’s words, verbatim · CDSS document, Nov 12, 2025 · control 31-AS-20251103100145

Allegation investigated: Staff did not comply with reporting requirements Staff did not assist in arranging transportation to and from medical treatment Staff did not provide necessary supervision to a resident in the community. Staff did not respond to communications involving resident’s health & safety.

Licensing Program Analyst (LPA) Michael Cava conducted a subsequent complaint visit to the facility to conclude the investigation regarding the above allegations. The initial complaint visit was made by LPA Cava on 07/10/25. Today, LPA met with staff, Hachat Kachataryan and advised her of the complaint. The administrator, Gohar Ambartsumyan was notified over the telephone. In regards to the above allegations, it’s being reported that on or around 06/30/25, Resident 1 (R1) was experiencing pain and difficulty breathing. Although paramedics were called and found no distress and R1’s oxygen saturation was normal, R1 insisted on being taken to the hospital. Licensee made arrangements to transport R1 to the hospital, but left R1 at the hospital with no supervision or any source of identification. As a result of this miscommunication and licensee’s failure to comply with reporting requirements, R1’s conservator did not know R1’s whereabouts. Conservator also never received a call or written notification from the licensee regarding R1's hospitalization. Unsubstantiated During the initial visit made by LPA Cava on 07/10/25, interviews with the administrator and one (1) of one staff state that R1 was never a resident of this facility. They do not know who R1 is. Interview with two (2) of two residents state R2 is not a resident of this facility. Both residents also state they do not know who R1 is. Also, on 07/10/25, LPA Cava spoke with R1’s Conservator, Hospital Staff and staff from the transportation company who transported R1 from hospital to facility. All three confirmed this facility’s address. On 07/15/25. LPA Cava was provided with Discharge/Transportation paperwork, indicating address to where R1 was transported to. On 07/28/25, LPA spoke with hospital social worker to confirm facility address that R1 was transported to. LPA also called back the transportation company, to confirm whether or not staff assisted R1 in entering facility, and or to confirm if R1 actually entered the facility. Transportation staff could not confirm if R1 actually entered facility doors as they just brought, or dropped R1 off at the curb and left. On 08/12/25, conservator confirms R1 is at another institution. Conservator indicated that R1 is capable of making own decisions and does not have dementia or cognitive impairment. R1 also doesn’t require any supervision when out in the community. On 08/18/25, LPA spoke with a Fire Captain from the Los Angeles Fire Department (LAFD) to confirm any emergency activities and calls for service at facility address. The Fire Captain confirmed two service calls made for this address on 05/13/25 and 06/11/25. Neither of these service calls are related to R1. Fire Captain identified a resident names, who is not R1. On 10/10/25, at approximately 9:15am – 10:15am, LPA held an interview with the administrator who’s statements remain consistent with the interview held on 07/10/25. LPA interviewed Staff 2 (S2), who is new and just recently started. She does not know who R1 is. Administrator adds that law enforcement conducted a check, and were also advised that R1 never resided here. From 10:15am – 11:30am, LPA conducted a physical plant inspection. From 11:30am – 12:30pm, LPA conducted a file review. Review of facility roster and records on file show no evidence that R1 resided here. Between 12:30pm to 1:30pm, LPA interviewed three (3) of three residents, who all confirm they do not know who R1 is. Based on the information obtained, the allegations made of staff not complying with reporting requirements, not assisting R1 in arranging transportation for medical treatment, not providing necessary care and supervision and not responding to communication involving R1’s health and safety could not be proven as there was no evidence that R1 was a resident of this facility. Therefore, the allegation is deemed Unsubstantiated at this time.the state’s words, verbatim · CDSS document, Oct 10, 2025 · control 31-AS-20250708130713

Type of visit: Prelicensing

On 10/14/24, at 09:25am, Licensing Program Analysts (LPAs) Angelica Segovia and Gina Saucedo conducted an announced Pre-licensing visit. LPA Segovia met with Administrator Lousine Sarkisian at 9:30 am. An application was submitted to Community Care Licensing Division-CCLD on 02/13/2024, Initial license for a Residential Care Facility for the Elderly (RCFE), 60 years and older. The requested capacity is for five (5) non-ambulatory and one (1) bedridden, total of up to six (6) residents and fire clearance was approved on 8/23/2024. Structure: The facility is a single-story building with four (4) bedrooms and two (2) bathrooms. Entrance: There is only one (1) entrance being utilized. Required postings such as: Personal Rights of Residents, Rights of Resident by Council, Family Council, Infection Control, Emergency and Disaster Plan, Facility Sketch, Theft and Loss Policy, House Rules, Non-discrimination Policy and YES are posted upon entry. Toxins, cleaning solutions, and laundry detergents are kept locked in a storage closet aside the entrance door inaccessible to residents. Living/Dining area: The living room is neat, clean, and organized with sufficient seating for both residents and staff. The dining area is also neat, clean, and organized. Both rooms are properly furnished and in good repair. The facility maintains a comfortable temperature of seventy-four (74) degrees. No firearms observed or will be maintained on the premises. Resident/staff files: Resident and staff files will be kept aside dinning area in a locked cabinet inaccessible to residents. LIC809C-continued Kitchen: Sufficient supplies of dishes, cups, and silverware located within the kitchen cabinets and drawers. Sharps are stored on the right side of the kitchen locked and inaccessible to the residents. Sufficient supply of food such as: canned goods, bottles of water, cereal were observed. Kitchen appliances are working and are in good repair. Emergency: Fire extinguisher located upon entrance to the kitchen on the left side and dated 3/29/2024. Medications: Medication will be stored in a cabinet in the kitchen. Medication storage is equipped with a lock to ensure medications will not be accessible to clients. First-aid kit observed as well. There is a working telephone on the premises. Bedrooms: The bedrooms are properly furnished with bed, nightstand, applicable lightening, and seating. Window coverings are in good repair, not broken or damaged. Bathroom: The bathrooms are in proper condition and will be equipped with sufficient personal hygiene for each client. Towels and washcloths will not be shared. Hallways: Hallway is properly luminated. Extra linens/covers observed in storage cabinet within the passageway. Laundry: Laundry is located within the hallway. Dryer and washer observed to be in good repair. Staff room: there is no designated staff room in the facility. Water Temperature: The water temperature was measured in the bathrooms at 115 Fahrenheit and is within regulations. LIC809C-continued Smoke detectors: Dual interconnected smoke detectors and carbon monoxide observed to be working properly and were tested at 11:00 am. Garage: The garage is located outside separate from the facility and is currently being utilized for storage. Outside: The outside is clean, free of hazards, and will be properly furnished with sufficient seating. A shaded area for residents was observed as well. Pool: The pool is located in the backyard fenced, locked, and inaccessible to residents. Administration: The facility had submitted a Emergency and Disaster Plan For Residential Care Facilities For The Elderly and Infection plan. The Component III Orientation RCFE was shown/reviewed with the Administrator. Facility is in compliance with Title 22 Regulations at this time. This report will be forwarded to the Centralized Application Bureau (CAB). You will be notified by the CAB Analyst when your license has been approved. Exit interview conducted and copy of this report issued to the administrator.the state’s words, verbatim · CDSS document, Oct 14, 2024