Small home · Licensed for 6 · Walnut Creek
Francis House
2449 Gill Port Lane, Walnut Creek, CA 94598Licensed since 2017
Overview
No openings reported
- Approved by the state: Wheelchair · Dementia · Hospice · BedriddenState licensing record · October 26, 2026
- Licensed for 6: a small care homeThe state license record
Ask this home
Free for families. A home gets your number only if you say yes.
Care and support
- Wheelchairup to 5 residents
- Dementia
- Hospiceup to 4 residents
- Bedridden
Approved by the state · State licensing record · October 26, 2026. An approval may cover specific rooms or residents; it does not establish an opening.
Read the state’s own wording
AGE RANGE 60 AND OVER. APPROVED FOR FIVE (5) NON-AMBULATORY AND ONE (1) BEDRIDDEN (ONLY IN BEDROOMS 101,102, OR 105) RESIDENTS. LICENSE SUBJECT TO TERMS AND CONDITIONS OF HOSPICE WAIVER UP TO FOUR (4) RESIDENTS.
983 - RCFE / DEMENTIA
CDSS record, verbatim · October 26, 2026
As needs change
Staying through hospice
Hospice waiver on file · covers up to 4 — care may continue at the end of life
State licensing record · October 26, 2026
If memory loss develops
Dementia-care designation on file
State licensing record · October 26, 2026
We’ll ask for you. Not on file for Francis House: two-person transfers or a lift, who is awake overnight and help with medicines. When we check availability, we ask about these too.
Check availabilityWhat it costs here
Covelight estimate
$5,250a month to start
Likely $4,300–$6,450
From 17 nearby homes that publish rates · this home’s rate is not on file
Monthly cost breakdownWith a shared room and basic help · room, care and fees$5,250likely a month
Starting monthly rate$5,250likely $4,300–$6,450
Covelight’s estimate starts from the rates 17 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
Basic help with daily careUsually includedup to $600
Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (44 California homes publish a care-level range, seen in September 2026).
One-time move-in fee$2,500one time · likely $0–$4,000
Homes that list a one-time entry or community fee charge a median of $2,500 (133 California listings; middle half $1,000–$4,000). Many homes list none — ask.
- Likely monthly totalLikely $4,300–$6,600
- $5,250
- First monthWith a one-time move-in fee · likely $5,050–$9,800
- $7,750
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
- MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
- Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
- Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated October 1, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
- SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
- VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
- Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
Rates at nearby homes17 nearby homes publish starting rates of $3,000 to $8,000
17 homes like this within 3 miles publish starting rates mostly between $3,450–$6,750.
- Better Living of Walnut CreekWalnut Creek · 0.1 mi · Small home$3,500Listed on Seniorly · assisted living · seen September 9, 2026
- Welcome Home Senior Residence (Walnut Creek)Walnut Creek · 0.1 mi · Small home$5,000Listed on Seniorly · seen September 9, 2026
- A Place for SeniorsWalnut Creek · 0.2 mi · Small home$6,500Listed on Seniorly · seen September 9, 2026
- Welcome Home Senior Residence (Concord 2)Concord · 0.3 mi · Small home$4,500Listed on Seniorly · seen September 9, 2026
- Wimbledon Walnut Creek Care HomeWalnut Creek · 0.6 mi · Small home$8,000Listed on Seniorly · seen September 9, 2026
- Bermuda Residential Care HomeConcord · 0.6 mi · Small home$3,800Listed on Seniorly · seen September 9, 2026
- Buttercup Care HomeConcord · 0.9 mi · Small home$5,000Listed on A Place for Mom · seen September 9, 2026
- Ramona Care HomePleasant Hill · 1.2 mi · Small home$3,000Listed on Seniorly · seen September 9, 2026
- Ag Health CareWalnut Creek · 1.4 mi · Small home$3,395Listed on Seniorly · assisted living studio · seen September 9, 2026
- Aspen Senior LivingConcord · 1.5 mi · Small home$7,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Elisabeth Care HomePleasant Hill · 1.7 mi · Small home$3,500Listed on Seniorly · seen September 9, 2026
- Camellia Garden Care VillaWalnut Creek · 1.7 mi · Small home$5,000Listed on Seniorly · seen September 9, 2026
- Blue Horizon LivingConcord · 1.8 mi · Small home$5,000Listed on A Place for Mom · seen September 9, 2026
- A Ohana Home for SeniorsConcord · 1.9 mi · Small home$4,500Listed on Seniorly · seen September 9, 2026
- Emerald Care Home IIConcord · 2.3 mi · Small home$3,500Listed on Seniorly · seen September 9, 2026
- Maureen HousePleasant Hill · 2.5 mi · Small home$7,000Listed on Seniorly · assisted living private room · seen September 9, 2026
- Heatherwood Memory CareWalnut Creek · 2.8 mi · Mid-size home$6,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
How this estimate worksWithin 25% for 7 in 10 homes in testing
Covelight’s estimate starts from the rates 17 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
- Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
- Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
- Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
- Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
- We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
- It cannot see this home’s specials, how it assesses care, or which rooms are open.
Avoid surprises on the billWhat changes the price, and what to ask
- The care level
Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.
- What is billed separately
Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.
- Move-in costs
A one-time move-in fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.
- Increases
California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.
An estimate for planning, not a quote. A home sets the price after hearing about the care needed.
Daily life
Daily life here is not on file yet. Most small homes haven’t published it, and that says nothing about the home.
The best way to see it is a visit.
Request a tourWhere it is
2449 Gill Port Lane, Walnut Creek, CA 94598Address from the public record · October 26, 2026. Confirm the entrance with the home before visiting.
Opening the neighborhood map…
- John Muir Medical Center-Walnut Creek CampusHospital · General acute care, on the state’s list1.6 mi
Straight-line distances; check the drive or the walk. Hospital: the nearest general acute care hospital on the state’s list (CDPH, September 16, 2026).
Open directionsThe state record
California inspects every licensed home and publishes what it found. A citation does not make a home unsafe, and an empty file does not make a home good.
CDSS public record, read October 26, 2026 · License #79200564 · See the state’s own record
The last 36 months — 4 of 6 documents
20261 state visit · 1 document
Mar 2, 2026Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
On 3/2/2026 at 1:45 PM, Licensing Program Analyst (LPA) James Sampair arrived unannounced to conduct this Required One Year inspection. Upon entry, the LPA stated the purpose of the visit to Caregiver Ryan Belen. At approximately 2:00 PM Licensee Alberto Bernardino arrived. The LPA toured the facility, including but not limited to, residents’ rooms, bathrooms, kitchen, common areas, and the yard. The LPA observed adequate lighting for the comfort and safety of residents in all rooms. Inside and outside areas are free of obstruction and no bodies of water. The temperature in the living room was measured at 72.8 degrees Fahrenheit. The maximum hot water temperature was measured at 108.5 degrees Fahrenheit in the kitchen. The residents’ bathrooms are equipped with grab bars and slip-resistant mats. There is more than the minimum of a one week supply of nonperishable foods and 2 days of perishable foods. The LPA observed the required postings in the facility. Smoke detectors and carbon monoxide detectors were tested and found to be in operating condition. The fire extinguisher was fully charged and last replaced on 1/31/2026. The Emergency Disaster Plan was reviewed within the past year; the most recent review was on 3/1/2026. Emergency, disaster, and fire drills were conducted on a quarterly basis; the most recent was 1/9/2026. First aid kit was observed to be complete. Liability insurance expires on 2/24/2027. Continued on LIC 809-C . . . . . . Continued from LIC 809 The LPA reviewed 5 resident records and 5 staff records. 2 Type B citations were issued during the inspection. Deficiencies are cited per Title 22 California Code of Regulations and listed on LIC 809-D. Failure to submit Proof of Corrections (POCs) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties. Exit interview conducted and a copy of this report provided.the state’s words, verbatim · CDSS document, Mar 2, 2026
20251 state visit · 1 document
Mar 17, 2025Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
On 3/17/2025 at 9:00 AM, Licensing Program Analyst (LPA) J. Sampair and Y. Brown arrived unannounced to conduct the Required Annual Inspection of the facility. Upon arrival, LPA stated the purpose of the visit to Administrator /Licensee Alberto Bernardino. LPA toured the interior and exterior of the facility. LPA inspected the kitchen, dining area, restrooms, community living spaces, bathrooms, resident rooms, and the grounds of the facility. More than the required minimum of 7 days of nonperishable and 2 days of perishable foods were appropriately stored. Temperature in the living room was measured at 68.5 degrees Fahrenheit. Fire extinguisher was fully charged and last replaced on 03/21/2024. Carbon monoxide and smoke detector was fully operational. The LPA observed postings in the facility that included a complaint poster, Ombudsman and Personal Rights posters, Theft and Loss Policy, Rights to Resident Council, and Rights to Family Council. An administrator is on site more than the minimum of 20 hours a week to oversee the proper business operations. The LPA reviewed facility records, records of 5 staff members, and records of 5 residents. The LPA interviewed 2 staff members and 2 residents. Two type A citations issued during inspection (refer to LIC 809-D). Exit interview conducted with Licensee. A copy of this report provided to the Licensee via email.the state’s words, verbatim · CDSS document, Mar 17, 2025
20242 state visits · 2 documents
Apr 18, 2024Facility evaluation reportCase Management - OtherReport on file
Type of visit: Case Management - Other
On 4/18/2024 at 12:45 PM, Licensing Program Analyst (LPA) J. Sampair arrived unannounced to conduct a case management inspection concerning the Fire Safety Inspection Request dated 6/30/2016 that includes the wording: "Door with bedridden resident and hall door to remain closed during sleeping hours". The LPA called the Licensee Alberto Bernardino at 12:47 PM. As the LPA toured the facility, he and the Licensee spoke about the fire door in the hallway. It is a 2-hour fire door that the Fire Department had him install. It automatically closes when the smoke alarm is triggered by smoke. For that reason, the staff members are not required to shut the hallway door during sleeping hours. No citations issued during inspection. Exit interview conducted with and a copy of this report provided to Administrator Edlor Sapalaran.the state’s words, verbatim · CDSS document, Apr 18, 2024
Mar 21, 2024Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
On 3/21/2024 at 8:30 AM, Licensing Program Analyst (LPA) J. Sampair arrived unannounced to conduct the Required Annual Inspection of the facility. Upon arrival, LPA stated the purpose of the visit to Administrator Edlor Sapalaran who called Licensee Alberto Bernardino who arrived at approximately 9:45 AM. LPA toured the interior and exterior of the facility. LPA inspected the kitchen, dining area, restrooms, community living spaces, bathrooms, resident rooms, and the grounds of the facility. More than the required minimum of 7 days of nonperishable and 2 days of perishable foods were appropriately stored. Temperature in the living room was measured at 70.5 degrees Fahrenheit at 10:57 AM. Fire extinguisher was fully charged and last replaced on 03/21/2024. Carbon monoxide and smoke detector was fully operational. The LPA observed postings in the facility that included a complaint poster, Ombudsman and Personal Rights posters, Theft and Loss Policy, Rights to Resident Council, and Rights to Family Council. An administrator is on site more than the minimum of 20 hours a week to oversee the proper business operations. The LPA reviewed facility records, records of 5 staff members, and records of 5 residents. The LPA interviewed 2 staff members and 2 residents. No citations issued during inspection. Exit interview conducted with Licensee. A copy of this report provided to the Licensee via email.the state’s words, verbatim · CDSS document, Mar 21, 2024
Earlier years2022 to 2023 · 2 documents
20231 state visit · 1 document
Mar 30, 2023Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
On 03/30/2023 at 9:00 AM, Licensing Program Analyst (LPA) J. Sampair conducted a required annual inspection. Upon entry, LPA explained the purpose of the visit to staff member S1. At 9:20 AM, Co-Administrator Alberto Bernardino (Administrator Certificate #6005406740 expiration 10/26/2023). LPA inspected the facility inside and outside. The facility's fire clearance was approved for 6 non-ambulatory residents, one of which may be bedridden in Room 101,102, or 105. There were no bodies of water present at the facility. Inside and outside pathways were free of obstruction and fire hazards. There were six (6) residents at the facility during inspection. All residents were observed to be well groomed and clean. The facility has a written Emergency/Disaster plan updated during visit 03/30/2023, which was posted on a bulletin board near the front entrance. Centrally stored medications were locked in a closet next to the main front entrance. Sharp objects were locked in the kitchen drawer next to the sink. Toxic chemicals were locked in a cabinet inside the garage. There was at least 7 days of nonperishable and 2 days of perishable foods. Facility room temperature was maintained at 74 degrees Fahrenheit. Cited for hot water temperature of 123 degrees Fahrenheit in the kitchen, which was reduced to 110 degrees at 4:40 PM. Resident's bathrooms have grab bars inside the shower and next to the shower. The shower has a non-skid mat.The facility has trained staff in Dementia Care, Medication, and Basic Training. Fire extinguishers were fully charged and last inspected on 08/22/2022. Staff records were reviewed on 03/30/2023 at 04:05 PM. The facility staff all had criminal record clearances to work and are associated to the facility. Resident records all contain Admission Agreements, medical assessments, needs and service plan/appraisals. The facility serves residents with Dementia. The facility has potentially dangerous objects locked and inaccessible to residents in care. The facility has auditory signals on each sliding door in the resident's room. Staff at the facility has the required Dementia training. Continued on next page LIC 809-C . . . . . . Continued from page LIC 809 Facility cited for 1 A, 2 B, and 2 Technical Violations from the California Code of Regulations of Title 22 (see LIC 809-D). Failure to correct these deficiencies and/or repeat deficiencies within a 12 month period may result in civil penalties. Exit interview conducted and appeal rights provided to Administrator via email.the state’s words, verbatim · CDSS document, Mar 30, 2023
The state marks this report as 6 pages; the online copy we transcribed has 4. You can request the full file from the county licensing office.
20221 state visit · 1 document
Aug 22, 2022Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
On 8/18/22 at 3:30 PM, Licensing Program Analyst (LPA) J. Sampair conducted an infection control annual inspection. Upon arrival, LPA explained the purpose of the visit with staff members who called Licensee Alberto Bernardino who arrived shortly thereafter and toured the facility inside and outside with LPA. Facility cited for staff with no face mask who answered the door and for staff not associated with facility. Facility has an infection control plan in place that they are following. The designated infection control leader is the administrator. They have one central entry point that has been designated for universal entry screening with the station located near the front entrance with visitor's log, hand sanitizer, face masks, and no touch thermometer. Facility follows daily cleaning, sanitation of frequently touched common surfaces with disinfectants. COVID-19 signs were posted to promote hand washing, cough/sneeze etiquette and physical distancing. A written Emergency/Disaster plan was posted. Centrally stored medications were in locked cabinets. The temperature inside of the facility was 78.8 and the hot water was 120 degrees Fahrenheit, both of which were in the safe range. Toxic chemicals, over-the-counter medications, and sharp objects were inaccessible to the residents. Carbon monoxide and smoke detectors were functional. An administrator is on site more than the required 20 hour minimum each week to oversee business operations. Facility cited for fire extinguisher that had not been serviced since May 2020 and for not conducting Quarterly Emergency and Fire Drills. Facility cited with 1 Type A and 3 Type B deficiencies. Exit interview conducted and a copy of this report provided.the state’s words, verbatim · CDSS document, Aug 22, 2022
License holder
Our Families for Seniors Inc., licensed since 2017.
The state’s totals for this licenseSince 2017, as the state’s facility page counts them
- State visits on file
- 6
- Total complaints
- 0
- Substantiated allegations
- 0
- Type A citations
- 0
- Type B citations
- 0
These are the state’s own totals for this license since 2017, per CDSS records. The state counts them apart from the documents above, and they can differ from what those documents show; the documents say what each visit found. One complaint can contain several allegations.
Compare with homes the same size
| This home | Typical | |
|---|---|---|
| Type A citations | 0 | 0 |
| Type B citations | 0 | 0 |
| Substantiated allegations | 0 | 0 |
| Total complaints | 0 | 0 |
“Typical” is the statewide median for licensed homes this size. It does not adjust for years licensed, and older licenses have had more visits and reports. The median is across the 6,916 licensed small board-and-care homes (6 or fewer beds) in the state record. The figures compared are the state’s totals, not the documents.
What the state’s words mean
CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents stand in their place.
Frequently asked questions
A citation does not make a home unsafe, and an empty file does not make a home good.
Quick answers about Francis House
Is Francis House licensed?
The state lists this license as “Licensed,” per CDSS records as of October 26, 2026.
How many residents is Francis House licensed for?
6 residents — a small home, per CDSS records as of October 26, 2026.
Has Francis House been cited?
0 Type A and 0 Type B citations since 2017, per CDSS records as of October 26, 2026. Those records count 6 state visits over the same years.
Is Francis House still open?
This license was on the CDSS roster as of November 12, 2026.
What does Francis House cost?
$5,250 a month to start is a Covelight estimate, likely $4,300–$6,450. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”
Covelight’s estimate starts from the rates 17 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
Among 7 other homes of a similar licensed size in Walnut Creek that publish a starting rate, the middle half runs $3,875 to $6,500 a month, and the middle figure is $5,000 (n = 7 other homes publishing a starting rate).
Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.
A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.
The price is made in the phone call. Nothing here is a quote, an offer or a discount.
A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.
Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.
Does Francis House take Medi-Cal?
On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated October 1, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
Who holds the license?
The license is held by Our Families for Seniors Inc., per CDSS records as of October 26, 2026.
Is there a hospital nearby?
John Muir Medical Center-Walnut Creek Campus is 1.6 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.
Can Francis House keep a resident on hospice?
Hospice care is approved on this license, covering up to 4 residents, per CDSS records as of October 26, 2026.
Francis House license and inspection record
- Name on the license: “FRANCIS HOUSE”, per the CDSS roster as of May 25, 2025.
- License #79200564. The state lists this license as “Licensed,” per CDSS records as of October 26, 2026.
- Licensed for 6 residents — a small home, per CDSS records as of October 26, 2026.
- Licensed to Our Families for Seniors Inc., per CDSS records as of October 26, 2026.
- First licensed in 2017, per CDSS records as of October 26, 2026.
- 6 state inspection visits since 2017, per CDSS records as of October 26, 2026.
- 0 Type A and 0 Type B citations on file since 2017, per CDSS records as of October 26, 2026. The same records count 6 state visits in that period.
- 0 complaints and 0 substantiated allegations on file since 2017, per CDSS records as of October 26, 2026.
- The most recent state visit on file is March 2, 2026, per CDSS records as of October 26, 2026.
California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗
Nearby
Other homes nearby
Licensed homes near this one in Contra Costa County, most information on file first. Every listed home appears on the same terms.
- Map
Starting rate
$5,000 a month to start
Listed by the home on Seniorly · September 9, 2026On the state record
- Wheelchair: on the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Starting rate
$3,500 a month to start
Listed by the home on Seniorly · September 9, 2026On the state record
- Wheelchair: on the state record
- Hospice: on the state record
- Map
Estimated starting rate
$5,500 a month to start
Covelight estimate · likely $4,500–$6,750On the state record
- Wheelchair: on the state record
- Dementia: on the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Estimated starting rate
$4,700 a month to start
Covelight estimate · likely $3,850–$5,750On the state record
- Wheelchair: on the state record
- Hospice: on the state record
- Map
Estimated starting rate
$5,250 a month to start
Covelight estimate · likely $4,300–$6,500On the state record
- Wheelchair: on the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Estimated starting rate
$4,750 a month to start
Covelight estimate · likely $3,900–$5,900On the state record
- Wheelchair: on the state record
- Hospice: on the state record
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