Serenity Senior Care is a residential care home for the elderly (RCFE) in Porterville, Tulare County, California — state license #547209023, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 8 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated April 16, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 9 times and filed 8 documents. The most recent — a complaint investigation report on April 16, 2026 — closed with the state’s outcome word: “Substantiated.”
The state's published file for this home includes 3 documents with transcribed findings, dated May 23, 2023 to April 16, 2026. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (1), “Unfounded” (1), “Unsubstantiated” (1). 3 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Apr 16, 2026Substantiated
Allegation investigated: Staff did not distribute resident's medication as prescribed
On 04/16/26, Licensing Program Analyst (LPA) L. Xiong arrived unannounced to deliver findings on the above allegations. During the course of this investigation, LPA conducted interviews and reviewed records. Upon review of facility records, it was found that on 10/09/2025, facility staff administered 0.5mg lorazepam to R1 at 8:36AM and again at 12:04(PM). Additionally, on 10/10/2025, facility staff administered the same medication to R1 at 7:20AM and 12:28PM. Records revealed that the medication should be administered every 6 hours as needed. Based on record review, the preponderance of evidence standard has been met, therefore the allegations: Staff did not distribute resident's medication as prescribed is found to be SUBSTANTIATED. A deficiency is being issued in accordance with California Code of Regulations, Title 22, Division 6 on the attached 9099D. An exit interview was conducted and a plan of correction was reviewed and developed with Brianna Esquivel. A copy of this report andthe state’s words, verbatim · CDSS document, Apr 16, 2026 · control 24-AS-20251104154137
Oct 8, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 11, 2025Unsubstantiated
Allegation investigated: Staff do not ensure medications are dispensed as prescribed to resident in care.
Licensing Program Analyst (LPA) L. Xiong conducted the complaint investigation visit to the facility. I met with staff Jazlyn Felix and spoke to licensee Brianna Esquivel and informed her the purpose of the visit. During this visit LPA delivered investigation findings regarding the above allegations. The Department has investigated the complaint alleging: Staff do not ensure medications are dispensed as prescribed to resident in care. Based on the interviews conducted and/or records review the above allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 11, 2025 · control 24-AS-20250711082252
Oct 22, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 30, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Serenity Senior Care licensed?
Yes — Serenity Senior Care is a licensed residential care home for the elderly (RCFE) in Porterville (Tulare County): California license #547209023, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 8 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated April 16, 2026, was marked “Substantiated” by the state.
Can Serenity Senior Care care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Serenity Senior Care with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 2.
How much does Serenity Senior Care cost?
California's public licensing record does not include Serenity Senior Care's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Tulare County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Serenity Senior Care accept Medi-Cal or the Assisted Living Waiver?
Serenity Senior Care is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
6 of 6 beds occupied (100%) when the state visited on August 11, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Serenity Senior Care?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 9 state visits and 8 dated documents since 2021 for Serenity Senior Care; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated April 16, 2026, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 9 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(559) 719-7510Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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