Small home · Visalia
Silver House Assisted Living
4439 W Harold Ave, Visalia, CA 93291Closed in state record
About this record
This page keeps the history of license #547208956. It does not describe current care or pricing at this address.
Browse homes in this areaAt a glance
- Care approvals recorded under this license
- Wheelchair · Dementia · Hospice · Bedridden
- State licensing record · October 26, 2026
- Home size
- 6 while this license was open
- Small care home · the state license record
Care and support
These approvals belong to the closed license. They do not establish current care services at this address.
- Wheelchair / non-ambulatoryRecorded under this license · up to 6 residents
- Dementia / memory careRecorded under this license
- Hospice careRecorded under this license · up to 4 residents
- BedriddenRecorded under this license · up to 1 resident
State licensing record · October 26, 2026. A different license at this address has its own record.
Read the state’s own wording
AGE RANGE 60 AND OVER. APPROVED FOR 6 NON-AMBULATORY RESIDENTS, OF WHICH 1 MAY BE BEDRIDDEN. APPROVED HOSPICE WAIVER FOR 4 RESIDENTS.
983 - RCFE / DEMENTIA
CDSS record, verbatim · October 26, 2026
Previously reported costs
This license is listed as closed. A current stay cannot be priced under this license.
Published prices are not on file for this license. Browse nearby homes to compare their reported costs.
This license is listed as closed. Ask the program about current options. The waiver pays for care services, not room and board.
Daily life
Descriptions collected for this closed license. They do not describe current services at this address.
Daily-life descriptions are not on file for this license. See nearby homes for current listings.
Where it is
4439 W Harold Ave, Visalia, CA 93291Address from the public record · October 26, 2026. Confirm the entrance with the home before visiting.
Opening the neighborhood map…
- Kaweah Health Medical CenterHospital · General acute care, on the state’s list2.7 mi
Straight-line distances; check the drive or the walk. Hospital: the nearest general acute care hospital on the state’s list (CDPH, September 16, 2026).
Open directionsThe state record
California inspects every licensed home and publishes what it found. A citation does not make a home unsafe, and an empty file does not make a home good.
CDSS public record, read October 26, 2026 · License #547208956 · See the state’s own record
The last 36 months — 5 of 11 documents
Complaint outcomes in these 36 months, in the state’s words: 1 “Substantiated” and 1 “Unsubstantiated”.
20244 state visits · 5 documents
Nov 15, 2024Facility evaluation reportCase Management - OtherReport on file
Type of visit: Case Management - Other
LPA, L. Xiong at the above facility for a case management visit. LPA met with licensee and discuss with her the current situation/operation of the facility.the state’s words, verbatim · CDSS document, Nov 15, 2024
Oct 31, 2024Complaint investigation reportSubstantiated
Allegation investigated: Staff left resident unattended in facility for an extended period
On 10/31/24, Licensing Program Analyst (LPA) M. Medina conducted an unannounced initial 10 day complaint visit. LPA introduced self, stated purpose of visit, and allowed entrance by Licenee/Administrator, Rachael Gardiner. This department investigated the above allegation, during the investigation, facility was toured, interviews conducted and records reviewed. Based on information gathered during interviews, licensee stated that approximately two weeks ago, they left resident 1 (R1) unattended and without supervision for an emergency. The preponderance of evidence standard has been met,therefore the allegation of illegal eviction and licensee did not notify responsible person of incident is found to be SUBSTANTIATED. The preponderance of evidence standard has been met; therefore, the above allegation is found to be Substantiated. Per California Code of Regulations, Title 22, Division 6, Chapter 8, a deficiency is being cited on the attached 9099-D. Civil penalties are under review Substantiatedthe state’s words, verbatim · CDSS document, Oct 31, 2024 · control 24-AS-20241024150633
From the deficiency page — Deficiency type: Type A · Section cited: CCR 87411(a) · Plan of correction due date: Nov 1, 2024
Personnel Requirements - General (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs...the state’s words, verbatim · CDSS document, Oct 31, 2024
Plan of correction: Licensee will ensure to provide care and supervision for R1 at all times.
Oct 31, 2024Facility evaluation reportCase Management - Health ChecksReport on file
Type of visit: Case Management - Health Checks
On 10/31/24 Licensing Program Analyst (LPA) M. Medina conducted an unannounced Case Management Health Check visit. LPA arrived, introduced self, stated purpose of visit, and allowed entrance by Licensee/Administrator, Rachael Gardiner. This Department received a call on 10/31/24 that Resident 1 (R1) was present with supervision. Facility toured. LPA observed one resident (R1) to be sitting in their bedroom. Facility observed to be clean, well lit, and a comfortable temperature. LPA observed the following during facility visit: 1) Absence of supervision 2) Facility did not have a 2-day supply of perishable or a 7-day supply of non-perishable food available 3) No qualified Administrator This Department will contact licensee to schedule a meeting in the Fresno Regional Office. Deficiencies observed during today's Case Management visit will be addressed during the meeting. No deficiencies issued.the state’s words, verbatim · CDSS document, Oct 31, 2024
Aug 26, 2024Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
On 8/26/2024, Licensing Program Analyst (LPA) M. Medina conducted an unannounced Annual Required Inspection. LPA introduced self, stated purpose of visit, and allowed entrance by care staff. Licensee/Administrator, Rachael Gardiner also present at time of arrival. One resident present at time of inspection. Resident observed to be seating in the back yard at time of LPA arrival. Facility tour conducted with Licensee. Facility observed to be clean, odor free, and a comfortable temperature. Facility has adequate seating and lighting for residents in both the living room and dining room areas. Resident bedroom observed to be furnished with all required furnishings. Bathrooms toured, showers observed to have shower grab bars, shower chairs, and non-slip mats. Toilet areas also have grab bars Water temperature measured at 112 degrees F during inspection. Kitchen toured, facility observed to have adequate food supply for resident in care. All sharps are locked and secured in kitchen drawer. Cleaning supplies observed to be locked and secured in garage. Medications observed to be locked and secured in kitchen cabinet. Medication reviewed and observed to have original labels, and to be administered as prescribed. Carbon monoxide detector and smoke detector observed operational during inspection. Outside of facility toured. All exits open free of obstruction. No hazards observed. LPA advised during inspection that facility will providing notice to families regarding closure of facility no later than 11/30/2024. No deficiencies observed during inspection.the state’s words, verbatim · CDSS document, Aug 26, 2024
Jan 17, 2024Complaint investigation reportUnsubstantiated
Allegation investigated: Staff did not ensure facility was free from pests
On 01/17/2024 Licensing Program Analyst (LPA) B. Miranda arrived to the facility unannounced to conduct an investigation regarding the allegation(s) listed above. LPA introduced herself and explained the reason for the visit. Administrator (AD) Rachael Gardiner was contacted. Administrator arrived later. LPA toured the bedrooms and garage of the facility with staff member on duty. LPA observed no immediate danger, facility was clean, clutter free, and odor free. LPA requested the following documents from the visit: Resident roster, staff roster with contact information, verification of current pest service. The documents and are due by the end of business day 01/19/2024. Unsubstantiated Licensing Program Analyst (LPA) B. Miranda conducted the complaint investigation visit to the facility. During this visit LPA conducted interviews with staff and resident regarding allegation. The Department has investigated the complaint alleging: Facility Staff did not ensure facility was free from pests. Based on observations and interviews conducted the above allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated. Exit interview was conducted and a copy of this report LIC9099 was provided to Administrator Rachael Gardiner.the state’s words, verbatim · CDSS document, Jan 17, 2024 · control 24-AS-20240116162436
Earlier years2021 to 2023 · 6 documents
20231 state visit · 1 document
Aug 7, 2023Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
On 8/7/23 at 9:34 AM, Licensing Program Analyst (LPA) Malia Thao arrived unannounced to conduct an Annual inspection. LPA explained reason for inspection and was granted entry by staff. LPA met with Licensee/Administrator (LIC) Rachael Gardiner. LPA toured inside and outside the facility. Facility set at comfortable temperature. Smoke and carbon monoxide detectors tested and operational. All bedrooms observed with sufficient furnishings and lighting. Non-skid mats observed in showers. Grab bars observed for each toilet and shower. Smoke and carbon monoxide detectors tested and operational. Sharps observed locked. Centrally stored medication observed locked. Staff and resident records reviewed. Administrator certificate valid. The following deficiencies were observed: 1. Fire extinguisher last serviced on 6/3/21. 2. A bottle of toilet cleaner observed accessible in bathrooms 1 and 3; cabinet where all chemicals and cleaners are stored was accessible and stored in accessible laundry room; and various paint can sizes observed accessible in open cabinet in accessible garage. 3. S1 did not have a completed transfer of criminal record clearance and has been working in the facility since 6/28/21. 4. Bathroom #2 observed with curtain in doorway and door missing. 5. R2 does not have TB results and was admitted to the facility on 7/24/23. 6. Residents' medications were observed prepared in advance of five days in a separate week pill box located in the inaccessible kitchen drawer where sharps are stored. Continue on LIC809-C. Continued from LIC809. Deficiencies are being cited based on LPA observation, interviews conducted, and record review in accordance with the California Code of Regulations, Title 22, see LIC809Ds. A civil penalty is being assessed in the amount of $100 per day, for a maximum of 5 days, for a total of $500. See LIC421BG for more details. An exit interview was conducted and Plans of Corrections were reviewed and developed with the Licensee. A copy of this report and appeal rights were discussed and left with Licensee, whose signature on this form confirms receipt of these documents. The following updated forms are to be submitted to CCL within two weeks: LIC308, LIC500the state’s words, verbatim · CDSS document, Aug 7, 2023
The state marks this report as 14 pages; the online copy we transcribed has 6. You can request the full file from the county licensing office.
20223 state visits · 4 documents
Aug 9, 2022Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst LPA Shawna Doucette and Vadim Gorban conducted an Annual Infection Inspection on this date. LPA was met by Staff Becki Winters and discussed the purpose of the visit. Administrator Rachael Gardiner responded to the facility to assist with the inspection. LPA and Administrator Rachael Gardiner began the tour at the front entrance/office of the facility. Visitor log-in/temperature check, masks, and disinfection station was observed upon entry. Facility has one entrance/exit point. Hand sanitizer was readily available to residents and visitors. Social distancing is maintained in the common areas. Covid-19 related signs were observed in the common areas. Cleaning supplies were observed locked in cabinet in the laundry room. LPA observed the following personal protective equipment in office; gowns, gloves, face shields, hand sanitizer and masks. LPA observed all facility staff to be wearing masks upon arrival. Resident’s files have updated emergency contact information. LPA's reviewed staff training for Covid. Exit interview was conducted and a copy of this report was providedthe state’s words, verbatim · CDSS document, Aug 9, 2022
Jul 20, 2022Facility evaluation reportOfficeDeficiency page: Type A
Type of visit: Office
An informal meeting was held on 07/20/2022 at the Fresno Regional Office. The purpose of the informal meeting was to discuss recently identified issues/concerns associated with the operation of the facility. The informal meeting process was explained during this meeting. The following were in attendance: Rachael Gardiner, Licensee/Administrator Becki Winter, Staff (Via Telephone) Sergiy Pidgirny, Licensing Program Manager Shawna Doucette, Licensing Program Analyst Licensee was provided with copies of all applicable regulations and/or Health and Safety Code.the state’s words, verbatim · CDSS document, Jul 20, 2022
From the deficiency page — Deficiency type: Type A · Section cited: CCR 87465(g) · Plan of correction due date: Jul 21, 2022
87465 Incidental Medical and Dental Care (g) The licensee shall immediately telephone 9-1-1 if an injury or other circumstance has resulted in an imminent threat to a resident’s health including, but not limited to, an apparent life-threatening medical crisis except as specified in Sections 87469(c)(2), (c)(3), or (c)(4). This requirement was not met as evidenced by LIcensee did not call 911 once R1 had a change in condition. Licensee did not call 911 once resident passed and called another staff to respond to the facility prior to calling 911 which poses an immediate health, safety and/or personal rights risk to residents in care.the state’s words, verbatim · CDSS document, Jul 20, 2022
Plan of correction: Plan of Correction POC Licensee agrees to come up with a written plan and understanding of this regulation.
May 27, 2022Facility evaluation reportCase Management - IncidentReport on file
Type of visit: Case Management - Incident
Licensing Program Analyst LPA conducted a Case Management to follow up on an incident report that occurred on 3/25/22. LPA was met by Staff Becki Winters and discussed the purpose of the visit. Administrator Rachael Gardiner responded to the facility to assist with the visit. LPA took resident's file to copy and will return by the end of the day. LPA's interviewed staff. An exit interview was conducted with the Administrator Rachael Gardiner.the state’s words, verbatim · CDSS document, May 27, 2022
May 27, 2022Facility evaluation reportCase Management - IncidentReport on file
Type of visit: Case Management - Incident
Licensing Program Analyst LPA conducted a Case Management to follow up on an incident report that occurred on 3/25/22 and return R1's file. LPA was met by Administrator Rachael Gardiner and discussed the purpose of the visit. An exit interview was conducted with the Administrator Rachael Gardiner.the state’s words, verbatim · CDSS document, May 27, 2022
20211 state visit · 1 document
Jul 21, 2021Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst LPA Shawna Doucette conducted an Annual Inspection on this date. LPA was met by Staff Mary Jane Ibnos and discussed the purpose of the visit. LPA and Medication Technician Becki Winters began the tour at the front entrance/office of the facility. Medication Technician Becki Winters responded to the facility to assist with the inspection. Visitor log-in/temperature check, masks, and disinfection station was observed upon entry. Facility has one entrance/exit point. Hand sanitizer was readily available to residents and visitors. Social distancing is maintained in the common areas. Hand washing and other various Covid-19 related signs were observed in the common areas. LPA observed a two day supply of perishable food and seven day supply of non-perishable food. Cleaning supplies were observed behind a locked door in garage. LPA observed the following personal protective equipment in a storage cabinet in garage; gowns, face shield, gloves, and masks. Staff records were reviewed for infection control training. LPA observed all facility staff wearing masks. Resident’s files have updated emergency contact information. No deficiencies were observed. Exit interview was conducted and a copy of this report was providedthe state’s words, verbatim · CDSS document, Jul 21, 2021
The state marks this report as 3 pages; the online copy we transcribed has 1. You can request the full file from the county licensing office.
1 of 6 beds were occupied at the October 31, 2024 state visit — a count on that day, not an opening.
Held this license
Gardiner, Rachael, license first issued in 2019.
The state’s totals for this licenseSince 2019, as the state’s facility page counts them
- State visits on file
- 10
- Total complaints
- 2
- Substantiated allegations
- 1
- Type A citations
- 1
- Type B citations
- 0
These are the state’s own totals for this license since 2019, per CDSS records. The state counts them apart from the documents above, and they can differ from what those documents show; the documents say what each visit found. One complaint can contain several allegations.
Compare with homes the same size
| This home | Typical | |
|---|---|---|
| Type A citations | 1 | 0 |
| Type B citations | 0 | 0 |
| Substantiated allegations | 1 | 0 |
| Total complaints | 2 | 0 |
“Typical” is the statewide median for licensed homes this size. It does not adjust for years licensed, and older licenses have had more visits and reports. The median is across the 6,916 licensed small board-and-care homes (6 or fewer beds) in the state record. The figures compared are the state’s totals, not the documents.
What the state’s words mean
CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents stand in their place.
Frequently asked questions
A citation does not make a home unsafe, and an empty file does not make a home good.
Quick answers about Silver House Assisted Living
Is Silver House Assisted Living licensed?
The state lists this license as “Closed, Licensee Initiated,” per CDSS records as of October 26, 2026.
How many residents is Silver House Assisted Living licensed for?
6 residents while this license was open — a small home, per CDSS records as of October 26, 2026.
Has Silver House Assisted Living been cited?
1 Type A and 0 Type B citation since 2019, per CDSS records as of October 26, 2026. Those records count 10 state visits over the same years.
Is Silver House Assisted Living still open?
This license is listed as closed, per CDSS records as of October 26, 2026.
What does Silver House Assisted Living cost?
This license is listed as closed, per CDSS records as of October 26, 2026.
Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.
Does Silver House Assisted Living take Medi-Cal?
On Medi-Cal’s Assisted Living Waiver: this license is listed as closed. Ask the program about current options. The waiver pays for care services, not room and board.
Who holds the license?
The license was held by Gardiner, Rachael, per CDSS records as of October 26, 2026.
Is there a hospital nearby?
Kaweah Health Medical Center is 2.7 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.
Can Silver House Assisted Living keep a resident on hospice?
Hospice care is on this closed license’s record, per CDSS records as of October 26, 2026.
Silver House Assisted Living license and inspection record
- Name on the license: “SILVER HOUSE ASSISTED LIVING”, per the CDSS roster as of May 25, 2025.
- License #547208956. The state lists this license as “Closed, Licensee Initiated,” per CDSS records as of October 26, 2026.
- This license covered 6 residents — a small home, per CDSS records as of October 26, 2026.
- This license was held by Gardiner, Rachael, per CDSS records as of October 26, 2026.
- First licensed in 2019, per CDSS records as of October 26, 2026.
- 10 state inspection visits since 2019, per CDSS records as of October 26, 2026.
- 1 Type A and 0 Type B citation on file since 2019, per CDSS records as of October 26, 2026. The same records count 10 state visits in that period.
- 2 complaints and 1 substantiated allegation on file since 2019, per CDSS records as of October 26, 2026. One complaint can carry several allegations.
- The most recent state visit on file is November 15, 2024, per CDSS records as of October 26, 2026.
California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗
Nearby
Other homes nearby
Licensed homes near this one in Tulare County, most information on file first. Every listed home appears on the same terms.
- Map
Starting rate
$4,975 a month to start
Listed by the home on its own website · October 27, 2026On the state record
- Wheelchair: on the state record
- Dementia: on the state record
- Hospice: on the state record
- Map
Starting rate
$4,500 a month to start
Listed by the home on A Place for Mom · September 9, 2026On the state record
- Wheelchair: on the state record
- Hospice: on the state record
- Map
Starting rate
$4,623 a month to start
Listed by the home on its own website · October 27, 2026On the state record
- Wheelchair: on the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Typical starting rate
$4,000 a month to start
Typical in Tulare County · likely $3,000–$5,000On the state record
- Wheelchair: on the state record
- Dementia: on the state record
- Hospice: on the state record
- Map
Typical starting rate
$4,000 a month to start
Typical in Tulare County · likely $3,000–$5,000On the state record
- Wheelchair: on the state record
- Hospice: on the state record
- Map
Typical starting rate
$4,000 a month to start
Typical in Tulare County · likely $3,000–$5,000On the state record
- Wheelchair: on the state record
- Dementia: on the state record
- Hospice: on the state record
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