Morning Star Care Home

Allegation investigated: Facility is in disrepair

On 05/28/2026, Licensing Program Analyst (LPA) Arielle Pascua arrived unannounced to this facility to conduct a complaint visit. LPA Pascua met with Facility Designated Administrator (FDA), Kalven Goreal and explained the purpose of the visit. Current census was 5. 4 out 5 residents were observed in the common areas of the facility watching tv. A brief interview with FDA Goreal was conducted. It was alleged that the facility was in disrepair. On 04/13/2026, LPA Pascua was notified by the facility that floor and kitchen renovations would be taking place. LPA Pascua verified with FDA Goreal that the facility had a plan in place to ensure safe and comfortable accommodations for residents during the renovation process.During this visit, LPA Pascua toured the facility and observed that floor renovations were being conducted in each resident bedroom. It was verified that all bedroom flooring renovations would be completed by the end of the day on 05/28/2026. Unsubstantiated LPA Pascua also toured the facility restroom and confirmed that it was in working condition. Additionally, the facility had a sufficient food supply to meet residents’ needs and had been coordinating with outside resources to ensure all resident needs continued to be met throughout the renovation process. Based on the information gathered during the investigation, the facility was not found to be in disrepair. The facility is currently undergoing renovations and has followed the appropriate process to ensure the facility remains maintained and safe for residents. Based on statements obtained, records review and observations during the investigation process, LPA was unable to corroborate the allegations. The investigation revealed the preponderance of evidence standards have not been met; therefore, the above allegations are found to be UNSUBSTANTIATED. A finding that the complaint allegations are UNSUBSTANTIATED means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violation(s)occurred. An exit interview was conducted and a copy of this report was provided to the facility at the end of this visit.the state’s words, verbatim · CDSS document, May 28, 2026 · control 27-AS-20260527094853

Allegation investigated: Due to staff neglect, resident died

On 04/13/2026, Licensing Program Analyst (LPA) Arielle Pascua arrived unannounced to this facility to deliver complaint findings for the allegation above. LPA Pascua met with Facility Designated Administrator (FDA), Kalven Goreal and explained the purpose of the visit. Current census was 4. A brief interview with FDA Goreal was conducted. It was alleged that due to staff neglect a resident died. During the course of this investigation, the department conducted interviews and reviewed facility records. Based on interviews conduced it was learned that R1 was admitted to hospice services due to a decline in health. R1 was obtaining hospice services for the months of February-March 2026 to be seen once a week. Unsubstantiated Furthermore, it was stated that R1 was declining in health such as reduced food intake from minimal to zero two weeks prior to the residents death. During this time hospice services increased their visits from once a week to twice a week. An interview with facility staff was conducted, it was denied by 3 facility staff that the facility neglected the resident resulting in their death. In addition, it was stated that there were no concerns regarding the residents while obtaining hospice services. Based on the information gathered, there is not sufficient information to prove that due to staff neglect the resident died. Based on statements obtained, records review and observations during the investigation process, LPA was unable to corroborate the allegations. The investigation revealed the preponderance of evidence standards have not been met; therefore, the above allegations are found to be UNSUBSTANTIATED. A finding that the complaint allegations are UNSUBSTANTIATED means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violation(s)occurred. An exit interview was conducted and a copy of this report was provided to the facility at the end of this visit.the state’s words, verbatim · CDSS document, Apr 13, 2026 · control 27-AS-20260313145900

Allegation investigated: Staff yell at residents

On 02/05/2026, Licensing Program Analyst (LPA) Arielle Pascua arrived unannounced to this facility to deliver complaint findings. LPA Pascua met with Staff Member (SM), Cheyenne Hubbard. LPA Pascua ask SM Hubbard to contact the Facility Designated Administrator (FDA), Kalven Goreal to inform him that CCL was present. It was learned that FDA Goreal was unable to come to the facility. LPA Pascua spoke with FDA Goreal via telephone regarding today's visit and complaint findings. FDA Goreal appointed SM Hubbard to finish the visit with LPA Pascua. Current census was 5. It was alleged that staff yell at residents. During the course of this investigation, the department conducted interviews which revealed that, on one evening at the facility, two residents were seated at a dining table and helped themselves to two cookies. In response, the facility administrator approached the residents, raised his voice, and told them they were not allowed to take cookies due to hygiene concerns related to one of the residents. Furthermore, this incident was acknowledged by the administrator. Based on this information, the staff did yell at the residents. Substantiated As a result of this investigation, the department found the allegations to be SUBSTANTIATED - A finding that the complaint was Substantiated meant that the allegation was valid because the preponderance of the evidence standard had been met. The following deficiencies were cited on the following LIC 9099-D pursuant to Title 22 Rules and Regulations, Division 6 and Health and Safety Codes. An exit interview was conducted and a copy of this report and appeals rights was provided to the facility at the end of this visit. An interview with 5 residents were conducted. 1 out 5 residents was unable to complete the interview due to language barriers. 1 out 5 residents state that one time they did not find any staff at the facility. 3 out 5 residents state that there is always a staff member on site. Furthermore, a review of the facility’s payroll records and LIC500 shows that there are staff members on site at all hours of the day. Based on the information gathered, there is not sufficient evidence to prove that staff leave residents unattended. Allegation: Staff financially abuses residents It was alleged that the staff financially abuses residents. During the course of this investigation, the department conducted interviews and reviewed facility records. Based on interviews conducted with 4 staff. 4 out 4 staff members deny that they financially abuse residents or have witnessed any other staff members financially abuse the residents. 4 out 4 staff members state that they do take residents out of the facility for outings which the residents are able to pay for themselves but are not required to pay for them or others. An interview with an interview with 5 residents were conducted. 1 out 5 residents was unable to complete the interview due to language barriers. 4 out 5 residents state that the facility staff do not financially abuse them. Based on the information gathered, there is not sufficient evidence to prove that the facility staff financially abuse the residents in care. Allegation: Staff isolates resident It was alleged that the staff isolates residents. During the course of this investigation, the department conducted interviews. Based on interviews conducted with 4 staff. 4 out 4 staff deny that they isolate the residents. 4 out 4 staff report that it is encouraged that residents come out of their rooms to mingle with other residents, however not all residents would like to do that all the time. An interview with 5 residents was conducted. 1 out 5 residents was unable to complete the interview due to language barriers. 4 out 5 residents deny that they have been isolated or have seen any other residents isolated. Based on the information gathered, there is not sufficient evidence to prove that the facility staff isolates residents. Allegation: Staff do not clean facility It was alleged that the staff do not clean facility. During the course of this investigation, LPA Pascua conducted a tour of the facility on 01/13/2026 and 1/26/2026. LPA Pascua toured the living areas, dining areas, restrooms, resident bedrooms, and other areas intended for resident use. During the LPAs visits it was observed to be maintained in a sanitary condition, surfaces were free of visible soil, debris, staining and residue. In addition, LPA Pascua reviewed and observed a cleaning routine schedule for each shift at the facility which indicate evidence of routine cleaning. Based on the information gathered, there is not sufficient evidence to prove that staff do not clean the facility. Based on statements obtained, records review and observations during the investigation process, LPA was unable to corroborate the allegations. The investigation revealed the preponderance of evidence standards have not been met; therefore, the above allegations are found to be UNSUBSTANTIATED. A finding that the complaint allegations are UNSUBSTANTIATED means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violation(s)occurred. An exit interview was conducted and a copy of this report was provided to the facility at the end of this visit.the state’s words, verbatim · CDSS document, Feb 5, 2026 · control 27-AS-20260105104114

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87468.1(a)(1) · Plan of correction due date: Feb 6, 2026

(1) To be accorded dignity in their personal relationships with staff, residents, and other persons. This is not met as evidenced by: The licensee did not comply with the section cited above by not ensuring that the residents were accorded with dignity in their personal relationship with staff. It was learned that the facility administrator raised his voice at the residents in care. This poses an immediate health, safety, and personal rights risks to persons in care.the state’s words, verbatim · CDSS document, Feb 5, 2026

Plan of correction: Facility Administrator stated that a review of the section will be conducted. A statement of correction, along with proof of staff training for no less than (1) hour in duration, for the cited section will be completed and submitted to the LPA's email at arielle.pascua@dss.ca.gov. by the due date. . Information submitted must include attendees, trainers, and information discussed.

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87405(d)(5) · Plan of correction due date: Feb 6, 2026

(5) Good character and a continuing reputation of personal integrity. This is not met as evidenced by: The licensee did not comply with the section cited above by not ensuring that the administrator was of good character. This poses an immediate health, safety and personal rights risks to persons in care.the state’s words, verbatim · CDSS document, Feb 5, 2026

Plan of correction: Facility Administrator stated that a review of the section will be conducted. A statement of correction, along with proof of staff training for no less than (1) hour in duration, for the cited section will be completed and submitted to the LPA's email at arielle.pascua@dss.ca.gov. by the due date. . Information submitted must include attendees, trainers, and information discussed.

Allegation investigated: Staff used marijuana during work hours, impairing their ability to provide adequate care and supervision, which presents a risk to clients in care

On 01/26/2026, Licensing Program Analyst (LPA) Arielle Pascua arrived unannounced to this facility to conduct a complaint visit. LPA met with Facility Designated Administrator (FDA), Kalven Goreal and explained the purpose of the visit. The purpose of this visit was to inform the facility and its representative that a complaint has been filed against it at this time. Current census was 5. A brief interview with FDA Goreal was conducted. It was alleged that staff used marijuana during work hours impairing their ability to provide adequate care and supervision. During the course of this visit, LPA conducted interviews and toured the facility. It was learned that the facility has a shed in which facility staff use to smoke. It was stated by facility staff that smoking is not near or around any residents in care. Facility staff state that smoking is not done during working hours and only late at night. In addition, an interview with outside parties and residents were conducted who denied that they have seen or smelled a staff smoking marijuana. Unsubstantiated LPA Pascua conducted a tour of the smoking area and did not observe any significant smell of marijuana in use. Based on the information gathered, there is not sufficient evidence to prove that the facility staff used marijuana during work hours, impairing their ability to provide adequate care and supervision, which presents a risk to clients in care. Based on statements obtained, records review and observations during the investigation process, LPA was unable to corroborate the allegations. The investigation revealed the preponderance of evidence standards have not been met; therefore, the above allegations are found to be UNSUBSTANTIATED. A finding that the complaint allegations are UNSUBSTANTIATED means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violation(s)occurred. An exit interview was conducted and a copy of this report was provided to the facility at the end of this visit.the state’s words, verbatim · CDSS document, Jan 26, 2026 · control 27-AS-20260120141022

Type of visit: Required - 1 Year

On 10/07/2025, Licensing Program Analyst (LPA) Arielle Pascua arrived unannounced to this facility to conduct an annual visit. LPA was greeted by Facility Designated Administrator (FDA), Kalven Goreal and explained the purpose of the visit. Current census was 4. A brief interview with FDA Goreal was conducted. This facility is licensed to serve and retain 6 non-ambulatory residents to resident in bedrooms 1 through 3. This facility also holds a dementia plan on file and a hospice waiver for 2. LPA Pascua reviewed 4 resident files and 3 staff files. The Facility Administrator has a current administrator certificate #7009180740 and expires on 12/23/2025. The fire extinguisher, located throughout the facility was serviced on 08/22/2025.Carbon Monoxide and fire alarms were present and in good repair. Common areas for resident use were toured. Furniture and furnishings were observed to be present and in compliance. A tour of the bathrooms was conducted. Hot water temperatures were taken to ensure that the hot water being dispensed was within the allowed range of 105-120 degrees at this time. Grab bars were present and functional. Resident bedrooms were toured. Furniture and furnishing were observed to be present and in good condition. A linen closet was located in the hallway. LPA observed a sufficient amount of linens at this time. The kitchen area was toured. Facility freezer and refrigerator showed to be functional and in compliance at this time. A tour of the pantry was conducted. LPA observed that there was a 7-day nonperishable food supply at this time. A tour of the garage was conducted. All cleaning supplies were locked and made inaccessible to residents at this time. The exterior of the physical plant was toured. Perimeter fence was observed to be stable and gates were in good repair. The following forms and documents were requested to be updated and submitted into CCL -LIC 308 -LIC 400 -LIC 500 -LIC 610 A technical advistory is being provided today for Sections 87412(a) and 87506(a). No deficiencies being cited during today's visit, an exit interview was conducted and a copy of this report was provided to the facility at the end of this visit.the state’s words, verbatim · CDSS document, Oct 7, 2025

Type of visit: Required - 1 Year

On 10/29/2024, Licensing Program Analyst (LPA) Arielle Pascua arrived unannounced to this facility to conduct an annual visit. LPA met with Facility Designated Administrator (FDA), Kalven Goreal and explained the purpose of the visit. Current census was 0. A brief interview with FDA Goreal was conducted. The administrator has an administrator certificate #6031018740. It was learned that there are currently no residents residing at the facility at this time. It was also learned that this facility is currently going though major renovations and will not obtain residents until renovations have been finished. LPA conducted a tour of the facility. It was observed that there are no other resident's in care. LPA discussed with FDA Goreal that prior to obtaining another residents in care the Licensee shall contact the LPA to conduct a tour of the facility to ensure that the facility is within compliance and is ready to obtain residents in care. In addition the following shall be completed: -Annual fees must be current and up to date. -No residents will be accepted unless the Department has been notified prior to admission -A mandatory reinspection must take place prior to accepting any residents -Licensee will remain available to the Department for contact by phone or email No deficiencies being cited during today's visit, an exit interview was conducted and a copy of this report was provided to the facility at the end of this visit.the state’s words, verbatim · CDSS document, Oct 29, 2024