Family House is a residential care home for the elderly (RCFE) in Rohnert Park, Sonoma County, California — state license #496803839, licensed for 9 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 12 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated December 29, 2025 — published below in full, verbatim and unscored.

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Family House

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Residential care home for the elderly (RCFE) · Mid-size home, 9 residents · Rohnert Park, CA · Sonoma County
LicensedWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #496803839, held since 2019 · read from the California state record on August 2, 2026 ·See on State Site →
6084 Country Club Drive · Rohnert Park, Sonoma County
Phone
(707) 843-7367
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
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Wheelchair / non-ambulatoryApproved for 9 residents
Dementia / memory careVerified in record
Hospice careVerified in record
Bedridden careApproved for 2 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
9 NON-AMBULATORY, OF WHICH 2 MAY BE BEDRIDDEN. HOSPICE WAIVER APPROVED FOR 2.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2022, the state has visited this home 15 times and filed 12 documents. The most recent — a complaint investigation report on December 29, 2025 — closed with the state’s outcome word: “Substantiated.”

Most recent state visit
December 29, 2025
Occupancy at that visit
8 of 9 beds

The state's published file for this home includes 4 documents with transcribed findings, dated July 20, 2022 to December 29, 2025. 4 of the 4 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (2). 4 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 8 of 12 documentsFull record on the state’s site →
20254 state visits · 4 documents
Dec 29, 2025Complaint investigation reportSubstantiated

Allegation investigated: Resident's medication was not centrally stored as required Medication was not provided to the resident as prescribed Resident's room had a stained carpet upon move-in

Licensing Program Analyst (LPA) Alviso conducted a complaint inspection, on 12/29/2025 at approximately 10:00am, and met with Administartor Lita Guzman. LPA observed three caregivers on duty during the inspection. Reporting party alleges a "resident's medication was not centrally stored as required, medication was not provided to the resident as prescibed, and resident's room had a stained carpet upon move-in." The LPA reviewed resident records, facility records, conducted interviews with staff, and other related parties. The investigation revealed that R1's prescribed liquid medication had been left out on resident's dresser in their room; This medication was not centrally stored and locked up, as required, this deficiency will be cited, 87465(h)(2) Incidental Medical and Dental Care- The following requirements shall apply to medications which are centrally stored: Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employeethe state’s words, verbatim · CDSS document, Dec 29, 2025 · control 21-AS-20251224133925
Nov 20, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are violating the personal rights of residents' in care Staff did not ensure residents' had the ability to request assistance when needed Staff did not provide timely incontinence care to resident Staff did not provide adequate supervision for residents Staff did not report incidents involving resident as required Staff did not ensure food served to residents was free from foreign objects Staff did not ensure resident received adequate nutrition. Staff did not provide medication to the resident as prescribed

LPA Dina Alviso conducted a complaint inspection, on 11/20/25 at approximately 1:35pm, and met with Rhonel Recinto, Lead Caregiver. LPA observed a second caregiver on duty, Marion Abayata. Reporting party alleged "staff are violating the personal rights of residents' in care, staff did not ensure residents' had the ability to request assistance when needed, staff did not provide timely incontinence care to resident, staff did not provide adequate supervision for residents, staff did not report incidents involving resident as required, staff did not ensure food served to residents was free from foreign objects, staff did not ensure resident received adequate nutrition, and staff did not provide medication to the resident as prescribed. The LPA reviewed resident records, and staff records; The LPA requested copies of documents. The Lead caregiver Rhonel provided LPA with all requested copies. The Administrator provided additional documents as requested by the LPA after initial facility vthe state’s words, verbatim · CDSS document, Nov 20, 2025 · control 21-AS-20251008144720
Oct 15, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 1, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20242 state visits · 2 documents
Aug 5, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 1, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20232 state visits · 2 documents
Nov 21, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 19, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations4typical 0
Type B citations1typical 0
Substantiated complaints5typical 0
Total complaints3typical 1
State visits on file15typical 8
“Typical” is the statewide median across the 307 licensed mid-size homes (7–15 beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2019.
Year-by-year trend
YearVisitsDocumentsSubstantiated2025441202422020233302022331
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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≈ $6,000–$9,000 /mo
our estimate — Sonoma County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (707) 843-7367

Is Family House licensed?

Yes — Family House is a licensed residential care home for the elderly (RCFE) in Rohnert Park (Sonoma County): California license #496803839, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 9 residents. State records list 12 inspection and complaint documents since 2022; the most recent, a complaint investigation report dated December 29, 2025, was marked “Substantiated” by the state.

Can Family House care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Family House with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license record9 NON-AMBULATORY, OF WHICH 2 MAY BE BEDRIDDEN. HOSPICE WAIVER APPROVED FOR 2.

How much does Family House cost?

California's public licensing record does not include Family House's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Sonoma County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Family House accept Medi-Cal or the Assisted Living Waiver?

Family House is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

8 of 9 beds occupied (89%) when the state visited on December 29, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Family House?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 15 state visits and 12 dated documents since 2022 for Family House; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated December 29, 2025, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

4 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedResident's medication was not centrally stored as required Medication was not provided to the resident as prescribed Resident's room had a stained carpet upon move-in
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Alviso conducted a complaint inspection, on 12/29/2025 at approximately 10:00am, and met with Administartor Lita Guzman. LPA observed three caregivers on duty during the inspection. Reporting party alleges a "resident's medication was not centrally stored as required, medication was not provided to the resident as prescibed, and resident's room had a stained carpet upon move-in." The LPA reviewed resident records, facility records, conducted interviews with staff, and other related parties. The investigation revealed that R1's prescribed liquid medication had been left out on resident's dresser in their room; This medication was not centrally stored and locked up, as required, this deficiency will be cited, 87465(h)(2) Incidental Medical and Dental Care- The following requirements shall apply to medications which are centrally stored: Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employee— CDSS inspection report, December 29, 2025 · control 21-AS-20251224133925
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are violating the personal rights of residents' in care Staff did not ensure residents' had the ability to request assistance when needed Staff did not provide timely incontinence care to resident Staff did not provide adequate supervision for residents Staff did not report incidents involving resident as required Staff did not ensure food served to residents was free from foreign objects Staff did not ensure resident received adequate nutrition. Staff did not provide medication to the resident as prescribed
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
LPA Dina Alviso conducted a complaint inspection, on 11/20/25 at approximately 1:35pm, and met with Rhonel Recinto, Lead Caregiver. LPA observed a second caregiver on duty, Marion Abayata. Reporting party alleged "staff are violating the personal rights of residents' in care, staff did not ensure residents' had the ability to request assistance when needed, staff did not provide timely incontinence care to resident, staff did not provide adequate supervision for residents, staff did not report incidents involving resident as required, staff did not ensure food served to residents was free from foreign objects, staff did not ensure resident received adequate nutrition, and staff did not provide medication to the resident as prescribed. The LPA reviewed resident records, and staff records; The LPA requested copies of documents. The Lead caregiver Rhonel provided LPA with all requested copies. The Administrator provided additional documents as requested by the LPA after initial facility v— CDSS inspection report, November 20, 2025 · control 21-AS-20251008144720

2022

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff do not provide proper medication assistance to resident Staff yells at residents Staff do not maintain a conformable facility temperature for residents Staff do not provide proper incontinence care to the resident Staff did not provide needed services to the resident regarding resident's meals Food preparation area is unsanitary
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licesing Program Analyst (LPA) Alviso conducted a complaint inspection, on 11/03/2022 at approximately 3:35pm, and met with Administartor Emelita Guzman. LPA observed two other staff/caregivers on duty during the inspection. The LPA toured the facility on each inspection during the investigation. The LPA reviewed resident records, facility records, interviewed facility staff, and other interested parties. The investigation revealed that there was differing information obtained from review of files, and interviews with staff and other interested parties, and the inspection of the facility. There was no information obtained that provided sufficient support regarding the above allegations. LPA observed the kitchen to be clean and orderly. LPA observed the facility to be at a comfortable temperature for residents in care, during LPA's unannounced inspections. Continued on LIC9099C... Unsubstantiated— CDSS inspection report, November 3, 2022 · control 21-AS-20220718080450
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff do not follow proper COVID mask guidance-staff wearing masks inappropriately
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
LPA Dina Alviso conducted a complaint inspection, on 7/20/22 at approximately 3:35pm, and met with Administartor Emelita Guzman. LPA observed two other staff/caregivers on duty during the inspection. The LPA was screened upon entry, temperature taken, covid symptom questions asked, and LPA observed that all information was logged. The LPA observed all three (3) staff on duty wearing masks but one staff (S1) was observed to be wearing a mask that is very large for them, and the mask was observed to be falling repeatedly under their nose, fully exposing their nostrils. The mask does not fit appropriately and does not meet the mandated mask requirements. This deficiency will be cited, 87468.1(a)(2) Personal Rights of Residents in All Facilities-see LIC9099D. Civil Penalty assessed at $250.. Based on LPA's observations during the inspection the allegation of "staff do not follow proper COVID mask guidance-staff wearing masks inappropriately" is substantiated. The preponderance of evidence— CDSS inspection report, July 20, 2022 · control 21-AS-20220718080450

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 15 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for mid-size homes (7–15 beds), computed across all 307 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
4
typical for this size: 0
Type B citations
1
typical for this size: 0
Substantiated complaints
5
typical for this size: 0
Total complaints
3
typical for this size: 1
State visits on file
15
typical for this size: 8
See the full inspection record on the state's site →
Talk to this home directly

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(707) 843-7367
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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