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Cogir of Rohnert Park

Large community·Licensed for 75·Rohnert Park, California

Licensed since 2019Licence #496803807
  • Care approvals on fileWheelchair · HospiceState licensing record · September 27, 2026
  • Starting rate$3,495 a monthListed by the home on Seniorly · September 9, 2026
  • Home sizeLicensed for 75Large care community · a licensed care home (RCFE)
  • Room at the last state visit42 of 75 beds occupiedFebruary 23, 2026 · not a current opening
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitSeptember 15, 2026CDSS inspection record
  • Licence holderWelltower Cogir Tenant LLC; Cogir Mngt USA Inc.Since 2019 · 5 licensed homes

Cogir of Rohnert Park is a large care community in Rohnert Park — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 75 residents since 2019. Dementia care and bedridden care are not on file.

Built from CDSS public records · September 27, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Cogir of Rohnert Park

Is Cogir of Rohnert Park licensed?

The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.

How many residents is Cogir of Rohnert Park licensed for?

75 residents — a large community, per CDSS records as of September 27, 2026.

Has Cogir of Rohnert Park been cited?

2 Type A and 1 Type B citations since 2019, per CDSS records as of September 27, 2026. Those records count 24 state visits over the same years.

Is Cogir of Rohnert Park still open?

This license was on the CDSS roster as of September 28, 2026.

What does Cogir of Rohnert Park cost?

$3,495 a month to start — listed by the home on Seniorly · September 9, 2026.

The home lists this starting rate on Seniorly, seen September 9, 2026.

Among 12 other homes of a similar licensed size across Sonoma County that publish a starting rate, the middle half runs $4,198 to $4,773 a month, and the middle figure is $4,358 (n = 12 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Cogir of Rohnert Park take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Welltower Cogir Tenant LLC; Cogir Mngt USA Inc., per CDSS records as of September 27, 2026. See the homes licensed to Welltower Cogir Tenant LLC — at least 6 on the state roster.

Can Cogir of Rohnert Park keep a resident on hospice?

Hospice care is approved on this license, per CDSS records as of September 27, 2026.

Cogir of Rohnert Park license and inspection record

  • Name on the license: “COGIR OF ROHNERT PARK”, per the CDSS roster as of May 25, 2025.
  • License #496803807. The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
  • Licensed for 75 residents — a large community, per CDSS records as of September 27, 2026.
  • Licensed to Welltower Cogir Tenant LLC; Cogir Mngt USA Inc., per CDSS records as of September 27, 2026.
  • First licensed in 2019, per CDSS records as of September 27, 2026.
  • 24 state inspection visits since 2019, per CDSS records as of September 27, 2026.
  • 2 Type A and 1 Type B citations on file since 2019, per CDSS records as of September 27, 2026. The same records count 24 state visits in that period.
  • 9 complaints and 3 substantiated allegations on file since 2019, per CDSS records as of September 27, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is September 15, 2026, per CDSS records as of September 27, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 75 residents
  • Dementia / memory careNot on file · ask the home
  • Hospice careApproved by the state
  • BedriddenNot on file · ask the home

State licensing record · September 27, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
75 NON-AMBULATORY, 157-187 ON 1ST FL AND 257-287 ON 2ND FL. HOSPICE WAIVER APPROVED FOR 10.

935 - ELDERLY

CDSS record, verbatim · September 27, 2026

As needs change

  • Medicines

    Level of medication service: reminders only

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

    caring.com · 2026-09-09

  • Staying through hospice

    Hospice waiver on file — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 27, 2026

3 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • If memory loss develops

    Dementia-care designation not on file

    Ask: “If memory loss develops, what would change — and when would a move be needed?”

Care & day-to-day support

These are the home’s own statements about its day-to-day practice — they are not part of the state licensing record, and the state has not approved or reviewed them.

  • Assisted living

    Reported on aplaceformom.com · seen September 9, 2026.

  • Help with bathing or showering

    Reported on seniorly.com · source dated July 24, 2026.

  • Assistance with transfers

    Reported on seniorly.com · source dated July 24, 2026.

  • Level of medication serviceReminders only

    Reported on caring.com · seen September 9, 2026.

  • Works with residents’ own health care providers

    Reported on seniorly.com · source dated July 24, 2026.

  • Diabetic / carbohydrate-controlled diet

    Reported on seniorly.com · source dated July 24, 2026.

  • Incontinence care

    Reported on seniorly.com · source dated July 24, 2026.

  • Independent living

    Reported on aplaceformom.com · seen September 9, 2026.

  • Help with dressing and grooming

    Reported on seniorly.com · source dated July 24, 2026.

  • Building is wheelchair accessible

    Reported on seniorly.com · source dated July 24, 2026.

  • Medication management

    Reported on seniorly.com · source dated July 24, 2026.

  • Respite / short-term stays

    Reported on seniorly.com · source dated July 24, 2026.

Nights & staffing

  • 24-hour supervision claimed

    Reported on seniorly.com · source dated July 24, 2026.

  • Emergency call system

    Reported on seniorly.com · source dated July 24, 2026.

What it costs here

This home’s starting rate

$3,495a month to start

Listed by the home on Seniorly · September 9, 2026 · See listing

Likely monthly total

$3,495a month

Likely $3,495–$4,095

With a studio and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · where the price comes from
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$3,495this home

    The home lists this starting rate on Seniorly, seen September 9, 2026.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $3,495–$4,095
$3,495
First monthWith a one-time move-in fee · likely $3,495–$7,600
$5,495
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWhere this price comes from

The home lists this starting rate on Seniorly, seen September 9, 2026.

9 homes like this within 9 miles publish starting rates mostly between $3,500–$5,250.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 9 nearby homes behind this estimate

Where it is

  • 4855 Snyder Lane, Rohnert Park, CA 94928Address from the public record · September 27, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2021, the state has filed 20 documents for this home, and its records count 24 visits since 2019. The most recent is a facility evaluation report, dated February 23, 2026.

On file since
2021
State visits
24
Most recent visit
September 15, 2026
Occupied · February 23, 2026 visit
42 of 75 bedsa count on that day, not an opening

We hold 9 complaint reports the state published for this home, dated October 7, 2021 to February 23, 2026. 9 of the 9 carry the state's recorded outcome word: “Substantiated” (2), “Unfounded” (1), “Unsubstantiated” (6). 9 include the transcribed allegation the state investigated, word for word. Summary composed by computer from the 9 complaint reports below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations2typical 0
  • Type B citations1typical 1
  • Substantiated allegations3typical 2
  • Total complaints9typical 6

“Typical” is the statewide median across the 1,354 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2019.

Year by year
YearVisitsDocumentsSubstantiated202623020255612024220202333020223312021230

The last 36 months — 12 of 20 documents

20262 state visits · 3 documents
Feb 23, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Medications are not provided to the residents as prescribed Due to lack of staffing, residents needs are not getting met timely Staff do not have required training

Licensing Program Analyst (LPA) Alviso conducted a complaint inspection, on 2/23/2026 at approximately 9:30am, and met with Interim Administrator, Omar Mendoza,and Tamra Richmond, Business Office Manager. Reporting party (RP) alleges "medications are not provided to the residents as prescribed", "due to lack of staffing, residents needs are not getting met timely", and "staff do not have required training". RP did not provide specific resident names with allegations. LPA reviewed staff files, resident files, facility files, including staff schedule, and conducted interviews with staff and other related parties. Per review of records, and interviews, the investigation revealed that the Interim Administrator is available on-site Monday and Tuesday 9am to 5pm, and Tuesday and Thursday 9am to 11am. Health & Wellness Director, and Nurses from other Cogir communities have come in as needed, to help support the facility. The licensee has hired a new Administrator who will be coming into the facility the first week of March 2026. The Health & Wellness Director was hired and started today, 2/23/26. LPA observed working on shift caregivers and a medication technician. No information obtained to support a violation had occurred. Continued on LIC9099C.. Unsubstantiated The LPA reviewed nine (9) staff files, consisting of resident care associates, and medication- technicians, who are also care associates as needed. All staff had required first aid certification, and CPR certification. Staff had required training. All staff had criminal record clearance as required. LPA reviewed three (3) resident files, including care plans, incidents, and medication records. LPA reviewed three resident files, including care plans, incidents, medical records, and medication/MAR records. Medications are being provided to residents as prescribed. Staff have medication training as required. Staff have caregiver training as required. Per review of records, and interviews conducted, there was no information obtained to support alleged violations had occurred. Based on LPAs observations, record reviews, interviews with staff, and information obtained from other related party(s) there is insufficient information to prove or disprove the allegations of "medications are not provided to the residents as prescribed", "due to lack of staffing, residents needs are not getting met timely", and "staff do not have required training". Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated. No deficiencies cited. Exit interview conducted with Omar Mendoza.the state’s words, verbatim · CDSS document, Feb 23, 2026 · control 21-AS-20251209091547
Feb 23, 2026Facility evaluation reportReport on file

Type of visit: Case Management - Incident

Licensing Program Analyst (LPA) Alviso conducted a case management inspection, on 2/23/2026 at approximately 2:00pm, and met with Interim Administrator, Omar Mendoza, and Tamra Richmond, Business Office Manager. This case management is being conducted to address a resident incident (R1) that was reported by the facility as required. LPA conducted interviews with staff; and obtained additional information on the incident. A dependent resident (R1) was left sitting on the toilet for a period of approximately fifty-five (55) minutes by a caregiver; The resident requested the staff to return within thirty (30) minutes, but the staff went off shift, leaving the facility. The staff never returned to assist the resident. Resident was left waiting in the bathroom, until a visitor arrived and found them. The visitor notified staff on duty. Administrator stated they suspended the staff, who was involved in the incident, pending an in-house investigation. Investigation was completed by staff, and staff S3 was terminated. LPA was provided a copy of staff's termination. LPA was provided copies of training that was provided to direct care staff on residents' "personal rights", and "providing care needs to residents'". There is sufficient information obtained to support a violation occurred regarding resident's personal rights. Continued on LIC9099C... The following deficiency will be cited, 87468.2(a)(4) Additional Personal Rights of Residents in Privately Operated Facilities- In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs, see LIC9099D. Deficiencies will be cited from the California Code of Regulations, Title 22, Division 6 of California Regulation. Failure to correct the deficiency and/or repeat deficiencies within a 12 month period may result in civil penalties. Appeal rights provided. Exit interview conducted with the Administrator, Omar Mendoza.the state’s words, verbatim · CDSS document, Feb 23, 2026

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87468.2(a)(4) · Plan of correction due date: Feb 27, 2026

87468.2(a)(4) Additional Personal Rights of Residents in Privately Operated Facilities- In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. A dependent resident (R1) was left sitting on the toilet for a period of approximately fifty-five (55) minutes by a caregiver; The resident requested the staff to return within thirty (30) minutes, but the staff went off shift, leaving the facility.The staff never returned to assist the resident. Resident was left waiting in the bathroom, until a visitor arrived and found them. The visitor notified staff on duty. This a risk to resident's personal rights.the state’s words, verbatim · CDSS document, Feb 23, 2026

Plan of correction: CORRECTED-ADMINISTRATOR PROVIDED COPIES OF IN-SERVICE HELD WITH ALL DIRECT CARE STAFF. LPA WAS PROVIDED A COPY OF S'3s TERMINATION PAPERWORK. POC CLEARED.

Feb 3, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst(LPA) Alviso conducted a required- 1 year inspection, on 2/3/26 at approximately 3:00pm, and met with Rafael Mendoza, Administrator, and Tamra Richmond, Business Office Manager. The facility has a required infection control plan. Hospice waiver is approved for ten (10) residents only. The facility has a required emergency and disaster plan. Facility is fire cleared for seventy-five (75) non-ambulatory residents.Fire cleared resident rooms/units are 157-187 on the first floor, and 257-287 on the second floor. Fire extinguishers were serviced and tagged. The LPA toured the facility with the Administrator, and the Business Office Manager. The facility had sufficient lighting in units/offices observed by the LPA. Sufficient lighting in common areas, restrooms, hallways, and dining room, The kitchen was found to be orderly and clean during the inspection; The freezer and refrigerator were clean and observed to be within required temperatures. Sufficient food supply was observed. All exits were free and clear of obstruction. Medication room was relocated to the 2nd floor; The medication room was locked as required, making medications/over the counter medications inaccessible to residents in care. Housekeeping carts, cleaners/disinfectants were locked, and inaccessible to residents in care. Hot water was measured at 115.7 degrees Fahrenheit. Facility had sufficient furnishings for resident use. Large common area with a library for use by residents. LPA observed the residents in the dining room for the dinner meal being served, and for meal pick-up orders. The LPA will complete the annual inspection at a later date. No deficiencies cited today.the state’s words, verbatim · CDSS document, Feb 3, 2026
20255 state visits · 6 documents
Nov 20, 2025Facility evaluation reportReport on file

Type of visit: Case Management - Incident

Licensing Program Analyst (LPA), Alviso, conducted a case management inspection and met with Interim Administrator Omar Mendoza. Interim Administrator is coming in to help ensure administrator coverage, and facility's plan of operation. Interim Administrator is Case management is being conducted to obtain more information on a resident incident report. R1 had a fall and hit their head; Facility staff didn't contact 911 for R1, to ensure a medical professional assesses the resident's head injury. LPA provided the Department's PIN 25-06 by email to the facility administration staff. The resident is on hospice care, but for emergencies not directly related to the expected course of the resident's terminal illness, the facility staff shall immediately telephone emergency response (9-1-1). Per review of information provided by the Administrator, it is the facility's policy and procedure that staff would contact 911 regarding the above incident of R1. Interim Administrator provided proof of training all staff, including facility management/administration staff, in the facility on "managing medical emergencies." There is sufficient information obtained to support that a violation occurred. Facility staff failed to contact 911 for R1, after resident fell and hit their head. This deficiency will be cited, 87465(g) Incidental Medical and Dental Care-The licensee shall immediately telephone 9-1-1 if an injury or other circumstance has resulted in an imminent threat to a resident’s health including, but not limited to, an apparent life-threatening medical crisis except as specified in Sections 87469(c)(2), (c)(3), or (c)(4). Deficiency cited from the California Code of Regulations, Title 22, Division 6 of California Regulation. Failure to correct the deficiency and/or repeat deficiencies within a 12 month period may result in civil penalties. Appeal rights provided. Exit interview conducted with the Interim Administrator, Omar Mendoza.the state’s words, verbatim · CDSS document, Nov 20, 2025

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87465(G) · Plan of correction due date: Dec 1, 2025

87465(g) Incidental Medical and Dental Care-The licensee shall immediately telephone 9-1-1 if an injury or other circumstance has resulted in an imminent threat to a resident’s health including, but not limited to, an apparent life-threatening medical crisis except as specified in Sections 87469(c)(2), (c)(3), or (c)(4). This requirement was not met as evidenced by: LPA's review of incident report, interviews with staff, and review of facility's policy. Staff failed to contact 911 for resident incident, resident hit their head. This is a health & safety risk to residents in care, as well as a personal rights risk.the state’s words, verbatim · CDSS document, Nov 20, 2025

Plan of correction: CORRECTED BY INTERIM ADMINISTRATOR OMAR MENDOZA,WHO PROVIDED PROOF OF TRAINING, AS REQUIRED FOR CORRECTION OF THE DEFICIENCY, DURING TODAY'S INSPECTION. POC CLEARED.

Aug 25, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not provide toileting needs to resident Staff did not address residents' change in condition Staff did not seek needed medical attention for residents'

Licensing Program Analyst (LPA) Alviso conducted a complaint inspection, on 8/25/25 at approximately 9:45am, and met with the Administrator, Kelly Ording, LPA met with new Health & Wellness Director Reporting party alleges "staff did not provide toileting needs to resident, staff did not address residents' change in condition, staff did not seek needed medical attention for residents". LPA reviewed residents', R1 and R2, records, including care plan, progress notes, medication records, and medical documentation. LPA conducted interviews with staff, S1, S2, and S3, and other related parties, regarding allegations. LPA obtained copies of records. Investigation revealed R1 is able to communicate needs to staff, per medical assessment. Per file review of records, and interviews, resident R1's care needs for incontinence are being met by care staff and med-technicians. Continued on LIC9099C... Unsubstantiated Per review of records, interviews conducted, progress notes and medical documentation reviewed, caregivers and medication- technician staff, addressed resident incidents of R1 as needed, assisting with toileting/incontinent needs, providing needed care, per care plan, and contacting 911 when needed, per review of records. Resident R1 went out 911 on 7/24/25 due to weakness, and pain; and R1 returned to the facility on 7/28/25. Facility staff called 911 for R1 on 7/31/25 due to continued decline with pain and weakness, per file reviews and interviews. R1 returned on 8/22/25 on hospice care services. Investigation revealed R2 is able to communicate needs to staff, per medical assessment. Per file review of records and interviews, resident R2 has prescribed pain medications for chronic pain/health diagnosis; The pain medications are to be provided to the resident as ordered, some pain medications are daily dosed/regularly provided specific times, and others are provided as needed. Per review of medication records, and resident progress notes, R2's pain medications are provided to R2 as prescribed. R2 receives incontinent care per review of records. R2 went out 911 on 8/22/25 due to complaints of pain, and difficulty breathing. Staff caregiver/medication- technician observed the need for the resident to be assessed by a medical professional, 911 was called and emergency response transferred resident to the ER. Per interviews, R2 receives assistance with medications when requested by the resident, and as ordered by the Physician. Per interviews, R2 receives needed care and assistance, per care plan, needs, and observations. The investigation revealed that there was differing information obtained from information provided to the Department regarding the allegations. There was no information obtained that supported the violations had occurred. Based on LPAs observations, record reviews, interviews with staff, and information obtained from other related party(s) there is insufficient information to prove or disprove the allegation of "staff did not provide toileting needs to resident, staff did not address residents' change in condition, and staff did not seek needed medical attention for residents". Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated. No deficiencies cited. Exit interview conducted with Kelly Ording, Administrator.the state’s words, verbatim · CDSS document, Aug 25, 2025 · control 21-AS-20250820140658
Aug 14, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are over-medicating the resident Staff leaves the resident soiled

Licensing Program Analyst (LPA) Alviso conducted a complaint inspection, on 8/14/2025 at approximately 10am, and met with the Administrator Kelly Ording. Reporting party alleges "staff are over-medicating the resident, and staff leaves the resident soiled". LPA reviewed facility records, including medication records, and MARs records. LPA reviewed resident's, R1, records, including care plan, hospice plan, and medication records/medication orders. LPA obtained copies as requested. Per staff file reviews, staff have required training, and fingerprint clearance as required. Investigation revealed that per LPA's review of medication records, MARs records, and interviews, the resident, R1, was provided their medication as prescribed. In review of hospice file there was no record of medications issues, of medications not being provided to R1 as ordered. Continued on LIC9099C... Unsubstantiated Per review of hospice records, there was no information documented of hospice staff having concerns with resident care or incontinent care of R1, by facility staff. The investigation revealed that there was differing information obtained from information provided to the Department regarding allegations. There was no information obtained that supported the violations had occurred. Based on LPAs observations, record reviews, interviews with staff, and information obtained from other related party(s) there is insufficient information to prove or disprove the allegation of "staff are over-medicating the resident, and staff leaves the resident soiled". Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. No deficiencies cited. Exit interview conducted with Kelly Ording, Administrator.the state’s words, verbatim · CDSS document, Aug 14, 2025 · control 21-AS-20250721151111
Aug 14, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff forced a resident to sit in the facility dining room. Medications are not provided to the resident as prescribed

Licensing Program Analyst (LPA) Alviso conducted a complaint inspection, on 8/14/2025 at approximately 10am, and met with the Administrator Kelly Ording. Reporting party alleges "staff forced a resident to sit in the facility dining room and medications are not provided to the resident as prescribed". LPA reviewed facility records, staff file, and resident, R1 & R2, files. LPA conducted interviews with staff and other related parties. Staff, S2, has required hiring documents, required fingerprint clearance, and required training, for caregiver/medication-technician, per file reviews. LPA obtained copies of requested records. Investigation revealed that per LPA's review of medication records, MARs records, and interviews, the residents, R1 and R2 are receiving their medications as prescribed. The investigation revealed that per conducted interviews, and review of records, there was no information obtained that resident is forced to sit in the dining room. Continued on LIC9099C.. Unsubstantiated Per review of facility records, early am medications are provided approximately at 6:00am, morning medications are provided from 7am -9am, noon medications from 11am to 1pm, evening medications from 4pm to 6pm, and bedtime medications starting at 8pm. Medications/Critical medications would be provided within 30 minutes before scheduled time ordered or 30 minutes after scheduled time ordered. The investigation revealed that there was differing information obtained from information provided to the Department regarding allegations. There was no information obtained that supported the violations had occurred. Based on LPAs observations, record reviews, interviews with staff, and information obtained from other related party(s) there is insufficient information to prove or disprove the allegation of "staff forced a resident to sit in the facility dining room, and medications are not provided to the resident as prescribed". Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. No deficiencies cited. Exit interview conducted with Kelly Ording, Administrator.the state’s words, verbatim · CDSS document, Aug 14, 2025 · control 21-AS-20250723170611
Jul 29, 2025Complaint investigation reportSubstantiated

Allegation investigated: Unqualified adult providing residents' medications

Licensing Program Analyst (LPA) Alviso conducted a complaint inspection, on 7/29/25 at approximately 9:45am, and met with the Administrator, Kelly Ording, and Tamra Richmond, Business Office Manager. Reporting party alleges "unqualified adult providing residents' medications". LPA requested specific records regarding staff (S3); LPA requested a copy of the facility's policy regarding agency staff and/or private companions in the building. LPA requested documentation of staff S3's qualifications to work in the facility, staff/agency file documents, including medication training. Per interview with Administrator, staff S3 worked two shifts for the facility assisting residents with medications in July 2025; Administrator stated S3 worked previously at the facility, but now has their own staffing agency. LPA discussed the facility's responsibility in providing all care, assisted daily living needs (ADL's), to the residents' in the facility. Ensuring resident's current care needs are provided/met by the facility staff. Per interview with S3, they used to work at the facility assisting residents' with medications but left to start an agency for care staff. LPA requested a business card, but S3/ staff stated they didn't have one to provide the LPA. Continued on LIC9099C... Substantiated Continued from LIC9099, dated 7/29/2025.. Per interview with S3, they used to work at the facility assisting residents' with medications but left to start an agency for care staff. LPA requested a business card, but S3/ staff stated they didn't have one to provide the LPA. LPA requested Administrator to provide documents on file regarding S3 as a staff of the facility and/or documents as an agency registry staff in the facility providing services. Administrator stated they didn't have any agency staff documents on S3, but have repeatedly requested required documentation from S3, and S3 has never provided it to the facility. Administrator stated they would see what documents they have on former staff S3, and will request S3 to complete required documentation to them. Administrator stated they would provide records on S3's qualifications, and their agency/registry documentation to the LPA. Records were provided to the LPA. Per review of records, staff interviews, and obtained information, the investigation revealed, S3 last completed required medication training hours on 11/11/2023 and 11/12/2023. This is out of compliance with health & safety code requirements, there is initial medication training hours required, including medication shadowing hours, and medication training annually. This deficiency will be cited, HSC1569.69(a)(1)(b) Employees assisting residents with self-administration of medication; training requirements, see LIC9099D. Per review of Guardian, criminal record clearance database, S3 is not associated to the facility and was separated by Cogir of Rohnert Park on 12/5/2023. It was also identified that S3's fingerprint clearance was separated from North Bay Home Care agency on 10/9/2024, and separated from North Bay Home Care, INC. agency on 2/18/2025. This is out of compliance with title 22 regulation requirements, 87355(e)(2)(3) Criminal Record Clearance, it will be cited, see LIC9099D. There was sufficient information obtained to support that a violation occurred regarding the allegation. The preponderance of evidence standard has been met, therefore the allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 6, Chapter 8), is being cited. Failure to correct deficiencies by due dates, may result in additional deficiency citations and/or civil penalties being assessed. Exit interview conducted with the Administrator Kelly Ording. Appeal Rights Provided.the state’s words, verbatim · CDSS document, Jul 29, 2025 · control 21-AS-20250707151553

From the deficiency page — Deficiency type: Type A · Section cited: HSC 1569.69 · Plan of correction due date: Jul 30, 2025

HSC1569.69(a)(1)(b) Employees assisting residents with self-administration of medication; training requirements-Each residential care facility for the elderly licensed under this chapter shall ensure that each employee of the facility who assists residents with the self-administration of medications meets all of the following training requirements: In facilities licensed to provide care for 16 or more persons, the employee shall complete 24 hours of initial training, including 16 hours of hands-on shadowing training, which shall be completed prior to assisting with the self-administration of medications, and 8 hours of other training or instruction, as described in subdivision (f), which shall be completed within the first four weeks of employment. Each employee required in paragraph (5) of subdivision (a), and who continues to assist with the self-administration of medicines, shall also complete eight hours of in-service training in each succeeding 12-month period This requirement was not met as evidenced by:Per review of records, the investigation revealed, S3 last completed required medication training hours on 11/11/2023 and 11/12/2023. This is a health & safety risk to residents' in care.the state’s words, verbatim · CDSS document, Jul 29, 2025

Plan of correction: Licensee to ensure all facility staff have required medication training per HSC1569.69, including any appropriately cleared agency staff that are assisitng residents' with medications. Licensee to submit written plan of future facility compliance regarding HSC requirement by all staff assisitng residents' with medications. POC due 7/30/2025. Note: In addition to the above, If facility hires S3 to work in the facility, and they handle medications, submit completed HSC medication proof of training, and update employee roster, LIC500, to the Department.

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87355(e)(2)(3) · Plan of correction due date: Jul 30, 2025

87355(e)(2)(3) Criminal Record Clearance- All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: Obtain a California clearance or a criminal record exemption as required by the Department or Request a transfer of a criminal record clearance as specified in Section 87355(c). This requirement was not met as evidenced by: Per review of Guardian, criminal record clearance database, S3 is not associated to the facility and was separated by Cogir of Rohnert Park on 12/5/2023. It was also identified that S3's fingerprint clearance was separated from North Bay Home Care agency on 10/9/2024, and separated from North Bay Home Care, INC. agency on 2/18/2025. This is a risk to the' health & safety of all residents'.the state’s words, verbatim · CDSS document, Jul 29, 2025

Plan of correction: Licensee to ensure compliance with requirements of regulation 87355 regarding criminal record clearances, with facility staff and/or employees of licensed home health agencies. Ensure staff have required criminal record clearance and are associated to the facility as needed per regulation. Licensee to submit written plan of future facility compliance regarding 87355 regulation requirements. POC due 7/30/2025

Feb 13, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst(LPA) Alviso conducted an annual inspection, on 2/13/25 at approximately 1:40pm, and met with Tamra Richmond, Business Office Manager. Jose Acumabig, Administrator was not on-site today and available to meet with the LPA. The facility has a required infection control plan. Hospice waiver is approved for ten (10) residents only. The facility has a required emergency and disaster plan. Facility is fire cleared for seventy-five (75) non-ambulatory residents. Fire cleared resident rooms/units are 157-187 on the first floor, and 257-287 on the second floor. LPA reviewed six (6) resident files. All files were complete. LPA reviewed six (6) staff files, including training. Per record reviews, last fire drill was 1/29/25 and last elopement drill was on 9/25/24. LPA met with the Activity Director Shaianne Chantavong, and reviewed the facility's activity calendars; Per review of records, activities are being conducted with assisted living residents as required. LPA observed that all stairwells of the facility had evacuation chairs, to be used as needed for residents in an emergency. There was a sufficient supply of food, perishable and non-perishable. The medications were locked up and stored appropriately as required. Medication narcotics were double locked and counted on each shift. PRN and medication records were found to be accurate, and maintained as required. There was a sufficient supply of personal protective equipment (PPE) to use as needed. Sufficient supply of disinfectants/cleaners, and paper products. All cleaners/disinfectants were locked up and inaccessible as required. Sufficient furnishings for residents use. All hallways throughout the facility had sufficient lighting for residents in care. Fire extinguishers were serviced and tagged as required. All exits were free and clear of obstruction. The facility was at a comfortable temperature for residents in care. LPA observed residents engaged in a facility activity during the inspection. Continued on LIC809C.. LPA is requesting the following documents be updated and submitted by 3/13/25: LIC308 - Designation of Administrator Responsibility LIC500 - Personnel Report LIC610E-Emergency Disaster Plan -Update if changes, submit copy and/or copy of last page of annual review completed Infection Control Plan- Update if changes, submit copy and/or copy of last page of annual review completed Copy of LIC400 Handling of Client Cash Resources, include copy of surety bond if handling cash. Copy of Current Liability Insurance The following deficiency was observed during the inspection: LPA checked a resident bathroom sink, and the hot water was checked at 122.9 degrees Fahrenheit, which is not within regulation. Deficiency cited,87303 (e) (2) Maintenance & Operation- Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C), see LIC809D. Deficiency will be cited from the California Code of Regulations, Title 22, Division 6 of California Regulation. Failure to correct the deficiency and/or repeat deficiencies within a 12 month period may result in civil penalties. Exit interview conducted with Tamra Richmond, Business Office Manager. Evaluation report LIC809/809D and Appeal rights were provided to Tamra Richmond, BOM, for Administrator Jose Acumabig.the state’s words, verbatim · CDSS document, Feb 13, 2025
20242 state visits · 2 documents
Feb 13, 2024Facility evaluation reportReport on file

Type of visit: Case Management - Annual Continuation

Licensing Program Analyst(LPA) Alviso conducted a continued annual inspection, on 2/13/24 at approximately 1:30pm, and met with Tamra Richmond-Business Office Manager. Administrator was not available to meet with the LPA. The annual visit was started on 1/24/24, see LIC809 of that date. The facility has a required infection control plan. Hospice waiver is approved for ten (10) residents only. The facility has a required emergency and disaster plan. Facility is fire cleared for seventy-five (75) non-ambulatory residents- effective 1/19/24; Fire cleared resident rooms/units are 157-187 on the first floor, and 257-287 on the second floor. Last fire drills were held on 1/31/24 and 1/17/24, per review of the facility's emergency drills binder. An elopement drill was held on 1/24/24, per review of the facility's elopement drills binder. LPA observed that all stairwells of the facility had evacuation chairs, to be used as needed for residents in an emergency. There was a sufficient supply of food, perishable and non-perishable. All resident bathrooms have grab bars, and non-slip flooring and/or mats for use as needed. The medications were locked up and stored appropriately as required. There was a sufficient supply of personal protective equipment (PPE) to use as needed. LPA reviewed resident files. All files were complete. LPA reviewed staff files. All staff have required criminal record clearance. Six (6) out of eight (8) direct care staff didn't have first aid, per file reviews. This deficiency will be cited, Personnel Requirements - General Section 87411(c)(1) Staff providing care shall receive appropriate training in first aid from persons qualified by such agencies as the American Red Cross, see LIC809D. Deficiencies will be cited from the California Code of Regulations, Title 22, Division 6 of California Regulation. Failure to correct the deficiency and/or repeat deficiencies within a 12 month period may result in civil penalties. Appeal rights provided. Exit interview conducted with the Administrator.the state’s words, verbatim · CDSS document, Feb 13, 2024
Jan 24, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst(LPA) Alviso conducted Required -1 Year inspection, on 1/24/24 at approximately 2:45pm, and met with Administrator Jose Acumabig. Currently there are twenty-one (21) residents in care. The facility has a required infection control plan. LPA toured the assisted living area, first (1st) and second (2nd) floors. All resident units have been renovated, but two. These two units are now vacant, and will be renovated before being occupied. All bathrooms observed by the LPA, had grab bars as required/needed for resident use. All fire extinguishers were serviced and tagged. Facility has applied for an increase in capacity; Facility requested to go from forty-five residents, to a total of seventy-five residents. Facility fire clearance is approved for seventy-five (75) non-ambulatory residents- effective 1/19/24; Fire cleared resident rooms/units are 157-187 on the first floor, and 257-287 on the second floor. The facility will now be licensed for seventy-five (75) non-ambulatory residents; The increase in capacity is approved, effective 1/24/24. LPA is requesting the following documents be updated and submitted by 2/24/24 LIC308 - Designation of Administrator Responsibility LIC500 - Personnel Report LIC610E-Emergency Disaster Plan -Update if changes, submit copy and/or a letter/ last page of annual review completed Infection Control Plan- Update if changes, submit copy and/or a letter/ last page of annual review completed Copy of LIC400 Handling of Client Cash Resources, include copy of surety bond if handling cash. Copy of Current Liability Insurance Copy of current Administrator Certificate The annual inspection will be completed by the Department at a later date. No deficiencies cited today. Exit interview conducted with Administrator Jose Acumabig.the state’s words, verbatim · CDSS document, Jan 24, 2024
20231 state visit · 1 document
Oct 5, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Staff is consuming alcohol and marijuana during shift

Licensing Program Analyst (LPA) Alviso conducted a complaint inspection, on 10/5/23 at approximately 2:10am, and met with the Administrator Jose Acumabig. LPA reviewed facility records, and five (5) staff files; All staff files had required records,including training records. LPA interviewed staff, S1, S2, S3, S4, S5, S7,and other related interested parties regarding the allegation. The investigation revealed that staff interviewed, by the LPA, denied observing any staff member drinking alcohol while on shift and/or smoking marijuana while on shift. Staff interviewed, by the LPA, all denied that they have drank alcohol and/or have smoked marijuana while on shift. The investigation revealed that there was differing information obtained from information provided to the Department regarding allegation. There was no information obtained that supported a violation had occurred. Based on LPAs observations, record reviews, interviews with staff, and information obtained from other related party(s) there is insufficient information to prove or disprove the allegation of "Staff is consuming alcohol and marijuana during shift". Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. Nothe state’s words, verbatim · CDSS document, Oct 5, 2023 · control 21-AS-20230728081936
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Who holds the licence

Welltower Cogir Tenant LLC; Cogir Mngt USA Inc., licensed since 2019, operates 5 licensed homes in California. Running more than one home is common and is neither good nor bad on its own.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

Find a detail about life at this home.

Rooms & the spaces they will use

  • Private bathroom

    Reported on aplaceformom.com · seen September 9, 2026.

  • Outdoor spaceGarden · Walking paths

    Reported on seniorly.com · source dated July 24, 2026.

  • Wifi

    Reported on aplaceformom.com · seen September 9, 2026.

  • Room typesTwo Bedroom · One Bedroom · Studio

    Reported on seniorly.com · source dated July 24, 2026.

  • Common areasBistro · Grill · Dining room · Swimming pool / jacuzzi · Arts room · Game room · and 1 more

    Bistro · Grill · Dining room · Swimming pool / jacuzzi · Arts room · Game room · Cognitive learning center — reported on seniorly.com · source dated July 24, 2026.

  • Rooms come furnished

    Reported on seniorly.com · source dated July 24, 2026.

  • LaundryDone by staff

    Reported on seniorly.com · source dated July 24, 2026.

  • Roll-in / accessible shower

    Reported on aplaceformom.com · seen September 9, 2026.

  • Visitor parking

    Reported on seniorly.com · source dated July 24, 2026.

  • The room opens directly onto a patio, porch or garden

    Reported on aplaceformom.com · seen September 9, 2026.

  • AmenitiesConcierge · Move-in coordination · Garden View · Jacuzzi · Game Room · Fitness Center · and 6 more

    Concierge · Move-in coordination — reported on seniorly.com · source dated July 24, 2026.

    Garden View · Jacuzzi · Game Room · Fitness Center · Billiards Lounge · Movie or Theater Room · Piano or Organ · Arts and Crafts Center · Swimming Pool · Beautician — reported on aplaceformom.com · seen September 9, 2026.

  • Wifi in resident rooms

    Reported on seniorly.com · source dated July 24, 2026.

Meals, preferences & familiar food

  • Dining styleRestaurant style

    Reported on seniorly.com · source dated July 24, 2026.

  • Special diets supportedLow / No Sodium

    Reported on seniorly.com · source dated July 24, 2026.

  • All-day or flexible dining

    Reported on seniorly.com · source dated July 24, 2026.

  • Texture-modified dietsPureed

    Reported on seniorly.com · source dated July 24, 2026.

  • Meals served in the room

    Reported on aplaceformom.com · seen September 9, 2026.

  • Vegetarian or vegan optionsVegetarian

    Reported on seniorly.com · source dated July 24, 2026.

  • Family may eat with the resident

    Reported on aplaceformom.com · seen September 9, 2026.

  • Cultural cuisine regularly servedInternational

    Reported on seniorly.com · source dated July 24, 2026.

  • Meals provided

    Reported on seniorly.com · source dated July 24, 2026.

  • Food allergy management

    Reported on seniorly.com · source dated July 24, 2026.

  • Professional chef

    Reported on seniorly.com · source dated July 24, 2026.

  • Residents can cook in their own unit

    Reported on aplaceformom.com · seen September 9, 2026.

Activities & the rhythm of a day

  • Activity types offeredVolunteer program · Music programs · Movie nights · Resident band or musicians · Bridge club · Book club · and 20 more

    Volunteer program · Music programs · Movie nights · Resident band or musicians · Bridge club · Book club · Choir / singing club · Current events club · Cards / pinochle club · Quilting or sewing club · Happy hour · Cooking classes · Live dance or theater performances · Holiday parties · Dances · Art classes · Has karaoke · Trivia games · Live well programs · Water aerobics · Has birthday parties · Wine tasting · Has cooking club · Walking club · Has wii bowling · Has garden club — reported on seniorly.com · source dated July 24, 2026.

  • Trips outside the home

    Reported on seniorly.com · source dated July 24, 2026.

  • Resident-run activities

    Reported on seniorly.com · source dated July 24, 2026.

  • Religious services at the home

    Reported on seniorly.com · source dated July 24, 2026.

  • Religious services off site

    Reported on seniorly.com · source dated July 24, 2026.

  • Intergenerational programs

    Reported on aplaceformom.com · seen September 9, 2026.

Faith, culture & language

  • Clergy or chaplain visits

    Reported on aplaceformom.com · seen September 9, 2026.

  • Languages spoken by caregiversEnglish · Romanian · French · Filipino · Italian · Spanish · and 1 more

    English — reported on seniorly.com · source dated July 24, 2026.

    Romanian · French · Filipino · Italian · Spanish · German — reported on aplaceformom.com · seen September 9, 2026.

Pets, routines & independence

  • Residents may bring a pet

    Reported on caring.com · seen September 9, 2026.

  • Pet types allowedCats · Dogs

    Reported on aplaceformom.com · seen September 9, 2026.

  • Pet weight limit

    Reported on aplaceformom.com · seen September 9, 2026.

  • Pet restrictions

    Reported on caring.com · seen September 9, 2026.

Visiting & staying involved

  • Transport for shopping and errands

    Reported on aplaceformom.com · seen September 9, 2026.

  • Public transit access claimed

    Reported on aplaceformom.com · seen September 9, 2026.

  • Transport for group outings

    Reported on caring.com · seen September 9, 2026.

  • Transportation

    Reported on seniorly.com · source dated July 24, 2026.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

Other homes nearby

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