Alexandria Victoria 2 is a residential care home for the elderly (RCFE) in Santa Cruz, Santa Cruz County, California — state license #445202625, licensed for 8 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 10 dated inspection and complaint documents on file for this home going back to 2023, the most recent dated February 4, 2026 — published below in full, verbatim and unscored.

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Alexandria Victoria 2

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Residential care home for the elderly (RCFE) · Mid-size home, 8 residents · Santa Cruz, CA · Santa Cruz County
LicensedWheelchairMemory care not on fileHospice not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #445202625, held since 2018 · read from the California state record on August 2, 2026 ·See on State Site →
228 Morrissey Blvd · Santa Cruz, Santa Cruz County
Phone
(831) 429-9137
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 8 residents
Dementia / memory careNot on file — ask the home
Hospice careNot on file — ask the home
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 8 NON-AMBULATORY RESIDENTS.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2023, the state has visited this home 13 times and filed 10 documents. The most recent is a facility evaluation report, dated February 4, 2026.

Most recent state visit
February 4, 2026
Occupancy at the March 8, 2025 visit
6 of 8 beds

The state's published file for this home includes 4 documents with transcribed findings, dated May 22, 2024 to March 8, 2025. 4 of the 4 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (2). 4 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 9 of 10 documentsFull record on the state’s site →
20261 state visit · 1 document
Feb 4, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20253 state visits · 4 documents
Mar 8, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Residents sustained injuries/infections while in care Staff did not seek timely medical care for resident in care. Staff did not report resident incidents to appropriate parties Staff did not follow resident's care plan Staff do not provide proper incontinence care to residents in care.

On at 03/08/25, Licensing Program Analyst (LPA) Pang Lee arrived unannounced to this facility to conduct a complaint visit. LPA met with administrator John Gryspos and explained the purpose of the visit. The purpose of this visit is to deliver complaint finding for the allegation above. The current census is 6. A brief interview with conducted with the administrator. It was alleged that resident sustained injuries while in care, staff did not seek timely medical care for the resident in care, and staff did not report resident incident to appropriate parties. This investigation involved interviews with facility staff and residents. Based on the interviews, 5 out of 5 staff members denied the allegations. LPA interviewed 2 out of 2 residents, both of whom stated that they feel safe and receive medical care when needed. A review of the records revealed no documentation indicating that Resident 1 (R1) and Resident 2 (R2) sustained injuries. Continued LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 8, 2025 · control 26-AS-20220606150324
Mar 8, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Facility does not have adequate food supplies

On at 03/08/25, Licensing Program Analyst (LPA) Pang Lee arrived unannounced to this facility to conduct a complaint visit. LPA met with administrator John Gryspos and explained the purpose of the visit. The purpose of this visit is to deliver complaint finding for the allegation above. The current census is 6. A brief interview with conducted with the administrator. It was alleged that facility does not have adequate food supplies. This investigation consisted of observations and interviews with facility staff. On 11/23/24 facility visit, LPA Lee observed sufficient 2 days perishable supplies and 7 days nonperishable of food supplies in the facility. Furthermore, during today LPA Lee also observed sufficient 2 days perishable and 7 days nonperishable of food supplies. In an interview with administrator John Gryspos groceries are done every Saturday of the week. Continued LIC Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 8, 2025 · control 26-AS-20220608143013
Mar 6, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 18, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20244 state visits · 4 documents
Jul 23, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff do not ensure bathroom is cleaned properly Staff do not ensure the shower mat would not slip Staff did not ensure residents door seal was fixed properly

On 7/23/2024 at 8:45 a.m. Licensing Program Analyst (LPA) Maria (Mita) Partoza conducted an unannounced visit to deliver the findings for the complaint received by the department on 5/8/2024 alleging that the facility did not ensure that the bathroom is cleaned properly, the shower non- skid mat does not slip and resident's door seal is not fixed properly.LPA met with admininistrator (ADM) John Gryspos and (DADM) Adrian Mendoza and stated the purpose of the visit. During the visit on 5/8/2024 at 1:05 p.m. LPA observed the open area of the bathroom was organized and was recently scrubbed and washed. However, LPA observed the following in the shower area: The shower curtain has stain at the bottom, a detangled wire hanger and a mop leaning on the wall did not have a non-skid mat on the shower floor. The bathroom shower area has a brown stain on the right side wall close to the floor and a commode with the pail was sitting on top of the seat has brown color residue. ADM stated the staff ithe state’s words, verbatim · CDSS document, Jul 23, 2024 · control 26-AS-20240508170809
May 22, 2024Complaint investigation reportSubstantiated

Allegation investigated: Facility staff handled resident in a rough manner Facility staff spoke inappropriately to resident

Licensing Program Analyst (LPA) David Marrufo conducted an unannounced complaint investigation visit and met with Adrian Mendoza. The Department conducted an initial complaint investigation on 04/19/2024. During visit, LPA Marrufo interviewed resident R1-R4, Staff S1-S5, and 4 individuals who are emergency contacts of R1-R4. LPA Marrufo also conducted a telephone interview with the Conservator (C1) of former resident R5, who now resides at another facility. On 04/26/2024, LPA Marrufo conducted an interview with R5 at R5’s current licensed residential care facility. During interviews on 04/19/2024, Resident R3 stated that a female staff with black hair handled R3 roughly when attempting to transfer R3 from R3’s bed. R3 stated to have told the staff to “take it easy” on R3, but the female staff ignored R3. Resident R4 stated that a female staff turned R4 over in bed in a rough manner. See LIC9099-C for more information. Page 1 of 2. Substantiatedthe state’s words, verbatim · CDSS document, May 22, 2024 · control 26-AS-20240412084701
May 8, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 14, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations3typical 0
Type B citations2typical 0
Substantiated complaints7typical 0
Total complaints4typical 1
State visits on file13typical 8
“Typical” is the statewide median across the 307 licensed mid-size homes (7–15 beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2018.
Year-by-year trend
YearVisitsDocumentsSubstantiated2026110202534020244422023110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$6,000$9,000 /mo
our estimate — Santa Cruz County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
If end-of-life care were ever needed, could they stay here? What’s the plan?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (831) 429-9137

Is Alexandria Victoria 2 licensed?

Yes — Alexandria Victoria 2 is a licensed residential care home for the elderly (RCFE) in Santa Cruz (Santa Cruz County): California license #445202625, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 8 residents. State records list 10 inspection and complaint documents since 2023; the most recent, a facility evaluation report dated February 4, 2026, appears in the inspection record on this page.

Can Alexandria Victoria 2 care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Alexandria Victoria 2 with clearances for wheelchair / non-ambulatory; it does not list dementia / memory care, hospice care, and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 8 NON-AMBULATORY RESIDENTS.

How much does Alexandria Victoria 2 cost?

California's public licensing record does not include Alexandria Victoria 2's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Santa Cruz County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Alexandria Victoria 2 accept Medi-Cal or the Assisted Living Waiver?

Alexandria Victoria 2 is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

6 of 8 beds occupied (75%) when the state visited on March 8, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Alexandria Victoria 2?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 13 state visits and 10 dated documents since 2023 for Alexandria Victoria 2; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated March 8, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

4 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResidents sustained injuries/infections while in care Staff did not seek timely medical care for resident in care. Staff did not report resident incidents to appropriate parties Staff did not follow resident's care plan Staff do not provide proper incontinence care to residents in care.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On at 03/08/25, Licensing Program Analyst (LPA) Pang Lee arrived unannounced to this facility to conduct a complaint visit. LPA met with administrator John Gryspos and explained the purpose of the visit. The purpose of this visit is to deliver complaint finding for the allegation above. The current census is 6. A brief interview with conducted with the administrator. It was alleged that resident sustained injuries while in care, staff did not seek timely medical care for the resident in care, and staff did not report resident incident to appropriate parties. This investigation involved interviews with facility staff and residents. Based on the interviews, 5 out of 5 staff members denied the allegations. LPA interviewed 2 out of 2 residents, both of whom stated that they feel safe and receive medical care when needed. A review of the records revealed no documentation indicating that Resident 1 (R1) and Resident 2 (R2) sustained injuries. Continued LIC 9099-C UnsubstantiatedCDSS inspection report, March 8, 2025 · control 26-AS-20220606150324
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility does not have adequate food supplies
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On at 03/08/25, Licensing Program Analyst (LPA) Pang Lee arrived unannounced to this facility to conduct a complaint visit. LPA met with administrator John Gryspos and explained the purpose of the visit. The purpose of this visit is to deliver complaint finding for the allegation above. The current census is 6. A brief interview with conducted with the administrator. It was alleged that facility does not have adequate food supplies. This investigation consisted of observations and interviews with facility staff. On 11/23/24 facility visit, LPA Lee observed sufficient 2 days perishable supplies and 7 days nonperishable of food supplies in the facility. Furthermore, during today LPA Lee also observed sufficient 2 days perishable and 7 days nonperishable of food supplies. In an interview with administrator John Gryspos groceries are done every Saturday of the week. Continued LIC UnsubstantiatedCDSS inspection report, March 8, 2025 · control 26-AS-20220608143013

2024

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff do not ensure bathroom is cleaned properly Staff do not ensure the shower mat would not slip Staff did not ensure residents door seal was fixed properly
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 7/23/2024 at 8:45 a.m. Licensing Program Analyst (LPA) Maria (Mita) Partoza conducted an unannounced visit to deliver the findings for the complaint received by the department on 5/8/2024 alleging that the facility did not ensure that the bathroom is cleaned properly, the shower non- skid mat does not slip and resident's door seal is not fixed properly.LPA met with admininistrator (ADM) John Gryspos and (DADM) Adrian Mendoza and stated the purpose of the visit. During the visit on 5/8/2024 at 1:05 p.m. LPA observed the open area of the bathroom was organized and was recently scrubbed and washed. However, LPA observed the following in the shower area: The shower curtain has stain at the bottom, a detangled wire hanger and a mop leaning on the wall did not have a non-skid mat on the shower floor. The bathroom shower area has a brown stain on the right side wall close to the floor and a commode with the pail was sitting on top of the seat has brown color residue. ADM stated the staff iCDSS inspection report, July 23, 2024 · control 26-AS-20240508170809
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility staff handled resident in a rough manner Facility staff spoke inappropriately to resident
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) David Marrufo conducted an unannounced complaint investigation visit and met with Adrian Mendoza. The Department conducted an initial complaint investigation on 04/19/2024. During visit, LPA Marrufo interviewed resident R1-R4, Staff S1-S5, and 4 individuals who are emergency contacts of R1-R4. LPA Marrufo also conducted a telephone interview with the Conservator (C1) of former resident R5, who now resides at another facility. On 04/26/2024, LPA Marrufo conducted an interview with R5 at R5’s current licensed residential care facility. During interviews on 04/19/2024, Resident R3 stated that a female staff with black hair handled R3 roughly when attempting to transfer R3 from R3’s bed. R3 stated to have told the staff to “take it easy” on R3, but the female staff ignored R3. Resident R4 stated that a female staff turned R4 over in bed in a rough manner. See LIC9099-C for more information. Page 1 of 2. SubstantiatedCDSS inspection report, May 22, 2024 · control 26-AS-20240412084701

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 13 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for mid-size homes (7–15 beds), computed across all 307 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
3
typical for this size: 0
Type B citations
2
typical for this size: 0
Substantiated complaints
7
typical for this size: 0
Total complaints
4
typical for this size: 1
State visits on file
13
typical for this size: 8
See the full inspection record on the state's site →
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What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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