Illustration — no photo of this home on file yet
Alexandria Victoria
Mid-size home·Licensed for 13·Santa Cruz, California
- Care approvals on fileWheelchair · HospiceState licensing record · September 27, 2026
- Estimated starting rate$4,400 a monthCovelight estimate · likely $3,500–$5,800
- Home sizeLicensed for 13Mid-size care home · a licensed care home (RCFE)
- Room at the last state visit9 of 13 beds occupiedMarch 8, 2025 · not a current opening
- Ways to payAsk the homeMedi-Cal ALW participation not on file
- Last state visitFebruary 4, 2026CDSS inspection record
Alexandria Victoria is a mid-size care home in Santa Cruz — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 13 residents since 2016. Dementia care and bedridden care are not on file.
Built from CDSS public records · September 27, 2026. Every fact below names its source and date.
Quick answers and the state record
A citation does not make a home unsafe, and an empty file does not make a home good.
Quick answers about Alexandria Victoria
Is Alexandria Victoria licensed?
The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
How many residents is Alexandria Victoria licensed for?
13 residents — a mid-size home, per CDSS records as of September 27, 2026.
Has Alexandria Victoria been cited?
0 Type A and 0 Type B citations since 2016, per CDSS records as of September 27, 2026. Those records count 9 state visits over the same years.
Is Alexandria Victoria still open?
This license was on the CDSS roster as of September 28, 2026.
What does Alexandria Victoria cost?
$4,400 a month to start is a Covelight estimate, likely $3,500–$5,800. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”
Covelight’s estimate starts from the rates 24 homes with 7 to 49 beds and similar homes within 21 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
Among 5 other homes of a similar licensed size in Santa Cruz that publish a starting rate, the middle half runs $3,313 to $4,563 a month, and the middle figure is $3,800 (n = 5 other homes publishing a starting rate).
Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.
A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.
The price is made in the phone call. Nothing here is a quote, an offer or a discount.
A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.
Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.
Does Alexandria Victoria take Medi-Cal?
On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
Who holds the license?
The license is held by Ofelia Jony, Inc., per CDSS records as of September 27, 2026. See the homes licensed to Ofelia Jony Inc. — at least 2 on the state roster.
Is there a hospital nearby?
Dominican Hospital is 1.3 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.
Can Alexandria Victoria keep a resident on hospice?
Hospice care is approved on this license, covering up to 4 residents, per CDSS records as of September 27, 2026.
Alexandria Victoria license and inspection record
- Name on the license: “ALEXANDRIA VICTORIA”, per the CDSS roster as of May 25, 2025.
- License #445202518. The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
- Licensed for 13 residents — a mid-size home, per CDSS records as of September 27, 2026.
- Licensed to Ofelia Jony, Inc., per CDSS records as of September 27, 2026.
- First licensed in 2016, per CDSS records as of September 27, 2026.
- 9 state inspection visits since 2016, per CDSS records as of September 27, 2026.
- 0 Type A and 0 Type B citations on file since 2016, per CDSS records as of September 27, 2026. The same records count 9 state visits in that period.
- 3 complaints and 0 substantiated allegations on file since 2016, per CDSS records as of September 27, 2026. One complaint can carry several allegations.
- The most recent state visit on file is February 4, 2026, per CDSS records as of September 27, 2026.
California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗
Can they support the care needed?
California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.
- Wheelchair / non-ambulatoryApproved · covers up to 13 residents
- Dementia / memory careNot on file · ask the home
- Hospice careApproved · covers up to 4 residents
- BedriddenNot on file · ask the home
State licensing record · September 27, 2026. An approval may cover specific rooms or residents; it does not establish an opening.
Read the state’s own wording
LICENSED TO SERVE AGES 60 AND ABOVE. ALL MAY BE NON-AMBULATORY. SUBJECT TO THE TERMS AND CONDITIONS OF THE HOSPICE WAIVER FOR FOUR (4) RESIDENTS.
935 - ELDERLY
CDSS record, verbatim · September 27, 2026
As needs change
- Staying through hospice
Hospice waiver on file · covers up to 4 — care may continue at the end of life
Ask: “If hospice is needed, can care continue here until the end?”
State licensing record · September 27, 2026
4 more questions to ask the home
- Two-person transfers or a lift
Not on file
Ask: “If two people or a lift are needed to transfer, can the person stay?”
- Someone awake overnight
Not on file
Ask: “Who is awake overnight, and how do residents ask for help?”
- Medicines
Not on file
Ask: “Who manages the medicines, and what happens when a dose is missed?”
- If memory loss develops
Dementia-care designation not on file
Ask: “If memory loss develops, what would change — and when would a move be needed?”
What it costs here
Covelight estimate
$4,400a month to start
Likely $3,500–$5,800
From 24 nearby homes that publish rates · this home’s rate is not on file
Likely monthly total
$4,400a month
Likely $3,500–$5,950
With a shared room and basic help.
An estimate for planning, not a quote. The price is made in the phone call.
See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.
Starting monthly rate$4,400likely $3,500–$5,800
Covelight’s estimate starts from the rates 24 homes with 7 to 49 beds and similar homes within 21 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
Basic help with daily careUsually includedup to $600
Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).
One-time move-in fee$2,000one time · likely $0–$4,000
Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.
- Likely monthly totalLikely $3,500–$5,950
- $4,400
- First monthWith a one-time move-in fee · likely $4,200–$8,950
- $6,400
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
- Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
- Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
- SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
- VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
- Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
- MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
Avoid surprises on the billWhat changes the price, and what to ask
- The care level
Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.
- What is billed separately
Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.
- Move-in costs
A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.
- Increases
California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.
- What is the full monthly cost for the room and care we need, and what does it include?
- What would the next care level cost, and who decides when it changes?
- What is billed separately, and is there a one-time fee or deposit at move-in?
- Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing
Covelight’s estimate starts from the rates 24 homes with 7 to 49 beds and similar homes within 21 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
24 homes like this within 21 miles publish starting rates mostly between $3,400–$5,500.
- Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
- Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
- Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
- Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
- We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
- It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 24 nearby homes behind this estimate
- Hanover Guest HomeSanta Cruz · 0.4 mi · Mid-size home$2,750Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- The Maple HouseSanta Cruz · 0.6 mi · Mid-size home$5,500Listed on AssistedLiving.com · seen September 9, 2026
- Twin Lakes ManorSanta Cruz · 1.0 mi · Mid-size home$4,250Listed on Seniorly · seen September 9, 2026
- Paradise Assisted CareSanta Cruz · 1.3 mi · Mid-size home$3,800Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Valley Haven IIISanta Cruz · 1.5 mi · Mid-size home$3,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Seaview Guest HomeAptos · 5.2 mi · Small home$4,800Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Rachelle's Home IFreedom · 13 mi · Mid-size home$4,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Bonhomie ISan Jose · 18 mi · Small home$4,200Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Harmonie HomeSan Jose · 18 mi · Small home$4,200Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Silicon Valley Senior Care HomeSan Jose · 19 mi · Small home$3,600Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Camden Senior LivingSan Jose · 19 mi · Small home$5,500Listed on Seniorly · assisted living private room · seen September 9, 2026
- Friendship HouseSan Jose · 19 mi · Small home$4,500Listed on Seniorly · seen September 9, 2026
- Roxbury Elderly CareLos Gatos · 19 mi · Small home$6,000Listed on A Place for Mom · seen September 9, 2026
- Mina's Elderly Care Home @ VasonaLos Gatos · 19 mi · Small home$3,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Bed of Roses Residential Care HomeCampbell · 20 mi · Small home$4,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Palm Villas, CampbellCampbell · 20 mi · Mid-size home$6,400Listed on Seniorly · seen September 9, 2026
- Villa VerdeSan Jose · 20 mi · Small home$5,000Listed on Seniorly · seen September 9, 2026
- Princess LodgeCampbell · 20 mi · Mid-size home$5,700Listed on Seniorly · seen September 9, 2026
- Princess Care Home #4San Jose · 20 mi · Small home$4,500Listed on Seniorly · seen September 9, 2026
- Juliette's Gardens (Rose)San Jose · 20 mi · Small home$4,100Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Sandy's Residential Care HomeSan Jose · 20 mi · Small home$4,200Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Jessie Court Care HomeSan Jose · 20 mi · Small home$4,200Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Pendar's Residential CareSan Jose · 20 mi · Small home$4,200Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Shamrock Residential Care HomeCampbell · 20 mi · Small home$3,800Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
Where it is
- 226 Morrissey Boulevard, Santa Cruz, CA 95062Address from the public record · September 27, 2026. Confirm the entrance with the home before visiting.
Opening the neighborhood map…
The state record
California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.
Since 2023, the state has filed 9 documents for this home, and its records count 9 visits since 2016. The most recent is a facility evaluation report, dated February 4, 2026.
- On file since
- 2023
- State visits
- 9
- Most recent visit
- February 4, 2026
- Occupied · March 8, 2025 visit
- 9 of 13 bedsa count on that day, not an opening
We hold 3 complaint reports the state published for this home, dated April 19, 2024 to March 8, 2025. 3 of the 3 carry the state's recorded outcome word: “Unfounded” (1), “Unsubstantiated” (2). 3 include the transcribed allegation the state investigated, word for word. Summary composed by computer from the 3 complaint reports below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
Beside homes the same size
- Type A citations0typical 0
- Type B citations0typical 0
- Substantiated allegations0typical 0
- Total complaints3typical 1
“Typical” is the statewide median across the 327 licensed mid-size homes (7–15 beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2016.
Year by year
The last 36 months — 8 of 9 documents
Feb 4, 2026Facility evaluation reportReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst (LPA) Marcella Tarin conducted an unannounced annual inspection and met with Administrator (ADM) John Gryspos Jr. LPA stated the purpose of the visit. LPA toured the interior and exterior of the facility with ADM to include the kitchen, resident rooms, dining room, bathrooms, back and front of the facility. All exit and passageways were free and clear of obstruction. LPA toured the kitchen area and observed a perishable food supply of at least two days and a non-perishable food supply of at least seven days. LPA observed the refrigerator temperature at 40 F and Freezer at 0 F. LPA observed the medication storage area, knives storage area, and cleaning product storage area as locked and inaccessible to residents in care. The facility was equipped with smoke and carbon monoxide detectors. All smoke detectors functioned properly when tested by ADM. Fire extinguishers were purchased on 2/1/2026 and 11/19/2025, both were observed to be fully charged. The facility drill log was not available for review during inspection. ADM stated he would provide a copy of drills for 2025 to the CCL by 2/5/2026. ADM conducted an emergency drill during the visit. LPA toured 7 resident rooms. All 7 resident rooms have a bed, functioning lights, a dresser and space for personal belongings. Page 1 of 2 LPA measured water temperature in 3 resident bathrooms with a range from 106.1 F to 107.2 F. LPA reviewed 4 resident files and 2 residents CSMDRs. LPA reviewed 4 staff files. LPA observed there were no staff training documents for 2025. ADM stated he was working on staff files and the training documents were not at the facility. ADM stated he would submit staff training documents to CCL by 2/5/2026. A Technical Violation was issued. LPA observed facility doors to have an auditory signal which alarmed in the facility kitchen dining area. No deficiencies were issued during today's visit per California Code of Regulations, Title 22. A Technical Violation was issued. An exit interview was conducted with ADM and signed copy of this report was provided. Page 2 of 2 END OF REPORTthe state’s words, verbatim · CDSS document, Feb 4, 2026
The state marks this report as 5 pages; the online copy we transcribed has 3. You can request the full file from the county licensing office.
Mar 8, 2025Complaint investigation reportUnsubstantiated
Allegation investigated: Resident sustained fracture while in care Staff did not seek timely medical care for resident in care Staff did not report resident's incident to appropriate parties
On at 03/08/25, Licensing Program Analyst (LPA) Pang Lee arrived unannounced to this facility to conduct a complaint visit. LPA met with staff Rosie Gryspos and explained the purpose of the visit. Staff called administrator John Grayspos to informed that CCLD was present. Approximately 10 minutes later administrator arrived at the facility. The purpose of this visit is to deliver complaint finding for the allegation above. The current census is 9. A brief interview with conducted with the administrator. It was alleged that resident sustained a fracture while in care, that staff did not seek timely medical attention for the resident in care, and that staff did not report the incident to the appropriate parties. This investigation involved interviews with facility staff and residents. Based on the interviews, 5 out of 5 staff members denied the allegations and stated that they did not witness the incident. LPA interviewed 2 out of 2 resident who stated that they feel safe and does get medical care when needed. Continued LIC 9099-C Unsubstantiated During a facility visit on 11/23/24, LPA Lee was unable to obtain relevant records regarding resident (R1). Administrator John Gryspos informed LPA Lee that (R1)'s file had been stored in the facility basement but was destroyed in a flood in 2022; therefore, LPA Lee was unable to interview resident (R1) or (R1)'s responsible party. Due to the lack of documentation and insufficient information, there was no clear indication that the alleged incident occurred. The investigation revealed the preponderance of evidence standards have not been met; therefore, the above allegations are found to be UNSUBSTANTIATED. A finding that the complaint allegations are UNSUBSTANTIATED means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violation(s)occurred. Per California Code of Regulations (CCRs) - Title 22, Division 6, Chapter 6, no deficiencies were cited. A copy of this report was provided. Exit interview.the state’s words, verbatim · CDSS document, Mar 8, 2025 · control 26-AS-20220607080558
Feb 18, 2025Facility evaluation reportReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst (LPA) Marcella Tarin arrived unannounced at 9:35AM to conduct a Required- 1 Year annual inspection and met with Administrator (ADM) John Gryspos, Jr. ADM states the facility has 7 residents. LPA toured the interior and exterior of the facility with ADM to include the kitchen, resident rooms, dining room, bathrooms, back and front of the facility. Facility thermostat temperature display was observed at 70 degrees F. All exit and passageways were free and clear of obstruction. LPA observed 4 residents in the dining room eating breakfast and watching TV, with 2 staff members serving breakfast and talking to residents. LPA toured 11 resident bedrooms. 11 out of 11 resident bedrooms have a bed, functioning lights, dresser/table, a chair, bedding and space for personal belongings. LPA toured 7 resident bathrooms. 7 out of 7 resident bathrooms have hand soap, paper towel, functioning lights, and covered trash bins. LPA measured water in 7 resident bathrooms with a temperature range from 105 to 112 degrees F. LPA toured the kitchen area and observed a perishable food supply of at least two days and a non-perishable food supply of at least seven days. LPA observed knives and cleaning product storage area as locked and inaccessible to residents in care. LPA observed the medication storage area in the living room as locked and inaccessible to residents in care. LPA reviewed 5 resident records. 5 out of 5 resident records were found to be complete. Resident records included emergency contact information, physician’s report, appraisal/needs and service plans, and personal rights. See LIC809C All smoke detectors functioned properly when tested by ADM. Fire extinguishers were last serviced on 8/8/2024. LPA reviewed the facility first aid kit, and it was observed to be complete. The facility emergency drill log was reviewed. The facility's last drill was conducted on 2/12/2025. LPA reviewed 5 resident’s Centrally Stored Medication and Destruction Records (CSMDR’s). 4 out of 5 CSMDR’s were observed to be complete with all medication documented. LPA observed Resident R2's CSMDR prescription medications fill date was not current. ADM updated R2's prescription medication fill dates during inspection. LPA advised ADM to ensure all resident's CSMDRs are documented and recorded accurately. LPA reviewed 5 staff records. 5 out of 5 staff records were found to be complete. Staff records included fingerprint background clearance, medical assessment with TB result, personnel record and staff training. ADM provided LPA with an updated copy of Administrator Certificate. No deficiencies cited during today's visit per California Code of Regulation Title 22. A Technical Violation was issued during today's visit. An exit interview was conducted with ADM John Gryspos, Jr and a copy of this report was provided.the state’s words, verbatim · CDSS document, Feb 18, 2025
Jul 26, 2024Facility evaluation reportReport on file
Type of visit: Case Management - Other
Licensing Program Analyst (LPA) David Marrufo conducted an unannounced Case Management visit and met with Administrator John Gryspos Jr. The purpose of the Case Management visit was to amend a prior complaint investigation report. No deficiencies were cited at this time as per California Code of Regulations Title 22. This report was reviewed with Administrator John Gryspos Jr. and a copy of this report was provided.the state’s words, verbatim · CDSS document, Jul 26, 2024
May 31, 2024Facility evaluation reportReport on file
Type of visit: Case Management - Annual Continuation
Licensing Program Analyst (LPA) David Marrufo conducted an unannounced Case Management - Annual Continuation visit and met with Administrator John Gryspos Jr. During visit, LPA Marrufo toured the facility inside and out. LPA Marrufo toured the kitchen area. LPA observed a perishable food supply of at least two days and a non-perishable food supply of at least seven days. LPA Marrufo observed the first aid kit and found it to be complete. LPA Marrufo toured 11 out of 11 resident bedrooms. Each bedroom had functioning lights and available bedding and clothing storage areas. LPA Marrufo tested the smoke detectors in the bedrooms and hallways and found them to function properly when tested. LPA Marrufo observed the resident bathrooms and found them to have functioning lights and available soap and paper towels. The bathroom water temperatures were measured at 119 F and 107 F. LPA Marrufo reviewed the Centrally Stored Medication Logs and the resident and staff records. Resident R1's Physician's Report indicated R1 is diagnosed with dementia and the most recent Physician's Report was from 2021. LPA Marrufo toured the outside area and found the exits to be clear of obstructions. A deficiency was cited as per California Code of Regulations Title 22. See LIC809-D for more information. This report was reviewed with Administrator John Gryspos Jr. and a copy of this report and appeal rights were provided.the state’s words, verbatim · CDSS document, May 31, 2024
From the deficiency page — Deficiency type: Type B · Section cited: CCR 87705(c)(5) · Plan of correction due date: Jun 7, 2024
87705(c)(5) Care of Persons with Dementia: c) Licensees who accept and retain residents with dementia shall be responsible for ensuring the following: (5) Each resident with dementia shall have an annual medical assessment as specified in Section 87458, Medical Assessment, and a reappraisal done at least annually, both of which shall include a reassessment of the resident’s dementia care needs. This requirement was not met as evidenced by: Licensee did not ensure resident R1 with dementia had a Physician's Report that is annually updated.the state’s words, verbatim · CDSS document, May 31, 2024
Plan of correction: Licensee agrees to submit an updated medical assessment (Physician's Report) for resident R1 and any other residents with dementia who have medical assessments that are over a year old to CCL by POC date.
May 8, 2024Complaint investigation reportUnfounded
Allegation investigated: Staff do not ensure bathroom is cleaned properly Staff do not ensure the shower mat would not slip Staff do not ensure residents linens are clean Staff did not ensure residents door seal was fixed properly
On 5/8/2024, Licensing Program Analyst (LPA) Maria (Mita) Partoza conducted an unannouced complaint investigation and met with the facility administrator Adrian Mendoza and John Gryspos. LPA stated the purpose of the visit is to address a complaint that was received on 5/7/2024. This agency has investigated the complaint alleging, bathroom is not cleaned properly, staff do not ensure the shower mat would not slip, lines are not clean, door seal was not fixed properly. LPA found that the complaint was unfounded the individual does not reside in the facility. No deficiencies are cited during today's visit. An exit interview was conducted with Administrator John Gryspos. A copy of the report was provided. Unfoundedthe state’s words, verbatim · CDSS document, May 8, 2024 · control 26-AS-20240507105422
Apr 19, 2024Complaint investigation reportUnsubstantiated
Allegation investigated: Facility staff handled resident in a rough manner Facility staff spoke inappropriately to resident
*This report was amended on 07/26/2024 to change the allegation finding from unfounded to unsubstantiated.* Licensing Program Analyst (LPA) David Marrufo conducted an unannounced complaint investigation visit and met with Administrator John Gryspos Jr. LPA Marrufo reviewed resident records and determined that the alleged victim of the allegations was not admitted to this facility. LPA interviewed 7 residents on 04/11/2024. 1 out of 7 interviewed residents stated to have observed a staff handle him/her in a rough manner and speak to residents inappropriately, although the resident could not identify the staff. On 07/26/2024, LPA interviewed 3 staff and Administrator. The three staff and the Administrator stated to have never observed staff handling residents in a rough manner or staff speaking inappropriately to residents. This agency has investigated the complaint allegations listed. Based on information from interviews conducted with residents and staff, and records reviewed, although the allegations listed above may have happened or are valid, there is not a preponderance of evidence to provewas the alleged violations did or did not occur. Therefore, the allegations are unsubstantiated. This report reviewed with Administrator John Gryspos Jr. and a copy of this report was provided. Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 19, 2024 · control 26-AS-20240405133726
Feb 27, 2024Facility evaluation reportReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst (LPA) David Marrufo conducted an unannounced Required 1 Year visit and met with Ophelia Gryspos. During visit, LPA Marrufo toured the facility inside and out. Due to time constraints, the facility inspection visit will need to be continued at a later time. No deficiencies were cited at this time as per California Code of Regulations Title 22. This report was reviewed with Ophelia Gryspos and a copy of this report was provided.the state’s words, verbatim · CDSS document, Feb 27, 2024
What the state’s words mean
CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗
Life here
Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.
The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.
Before you call
Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.
- What is included in the monthly rate, and what costs extra?
- Who is awake overnight, and how do residents ask for help?
- Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
- What could change whether someone can stay here?
- Can we see a bedroom and share a meal during a visit?
Other homes nearby
The nearest licensed homes in Santa Cruz County, closest first. Every listed home appears on the same terms.
Alexandria Victoria 2
Santa Cruz · Mid-size home · 0.0 mi away
$4,200 a month to start · Covelight estimate
Hanover Guest Home
Santa Cruz · Mid-size home · 0.4 mi away
$2,750 a month to start · Listed by the home
The Maple House
Santa Cruz · Mid-size home · 0.6 mi away
$5,500 a month to start · Listed by the home
Twin Lakes Manor
Santa Cruz · Mid-size home · 1.0 mi away
$4,250 a month to start · Listed by the home
Westwind Memory Care
Santa Cruz · Large community · 1.1 mi away
$5,750 a month to start · Listed by the home
Paradise Assisted Care
Santa Cruz · Mid-size home · 1.3 mi away
$3,800 a month to start · Listed by the home