Valley Haven Iii is a residential care home for the elderly (RCFE) in Santa Cruz, Santa Cruz County, California — state license #445202401, licensed for 48 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 9 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated August 28, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 9 times and filed 9 documents. The most recent is a facility evaluation report, dated August 28, 2025.
The state's published file for this home includes 2 documents with transcribed findings, dated September 10, 2024 to April 15, 2025. 2 of the 2 carry the state's recorded outcome word: “Unfounded” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Aug 28, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 13, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 23, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 23, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 15, 2025Unfounded
Allegation investigated: Staff are sedating resident. Staff do not ensure resident is being fed resulting in weight lost. Staff are not providing resident nutritious foods.
On 4/10/2025 the Department received a complaint alleging that staff are sedating resident 1 (referred to as R1). On 4/14/2025 LPAs interviewed Witness 1 and Witness 2 (referred to as W1 and W2). W1 and W2 states R1 is being sedated because R1 attempts to get out of his/her wheelchair. Both W1 and W2 do not know what medications are used to sedate R1, and do not know what medications are prescribed to R1. W1 and W2 stated they do not know R1’s medical diagnosis. On 4/15/2025 LPAs Marcella Tarin and Manuel Monter conducted the initial complaint investigation. LPAs interviewed 5 staff (referred to as S1-S5), and 5 residents (referred to as R1-R5) regarding the above allegation. Page 1 of 4 Unfoundedthe state’s words, verbatim · CDSS document, Apr 15, 2025 · control 26-AS-20250410092026
Sep 10, 2024Unsubstantiated
Allegation investigated: Staff sexually abused resident while in care
Licensing Program Analysts (LPAs) Christine Dolores and Marcella Tarin conducted an unannounced visit to deliver the finding of the complaint investigation. LPAs met with Adminstrator, Josephine Arcilla. On 05/08/2024, the Department received the complaint alleging staff (S1) sexually abused resident (R1) while in care. On 05/09/2024, the initial complaint investigation was conducted. Based on interview with R1, R1 stated S1 came into his/her room and when asked about details of what happened, R1 replied “we had intercourse, I think”. R1 explained that R1 thinks R1 and S1 had intercourse, denied the observation, denied any feeling, and think it’s because of R1’s medical condition. R1 believed the only reason he/she thought that he/she had some type of interaction with S1 is that R1 “thinks” S1 “felt something”. However, R1 does not remember how he/she knew that S1 “felt something”. PAGE 1 OF 2. Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 10, 2024 · control 26-AS-20240508140805
Aug 29, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Valley Haven Iii licensed?
Yes — Valley Haven Iii is a licensed residential care home for the elderly (RCFE) in Santa Cruz (Santa Cruz County): California license #445202401, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 48 residents. State records list 9 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated August 28, 2025, appears in the inspection record on this page.
Can Valley Haven Iii care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Valley Haven Iii with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordLICENSED TO SERVE 48 RESIDENTS AGE 60 AND OVER OF WHICH, ELEVEN (11) MAY BE NON-AMBULATORY AND 37 MAY BE BEDRIDDEN. LICENSE SUBJECT TO THE TERMS AND CONDITIONS OF THE HOSPICE WAIVER FOR 22.
How much does Valley Haven Iii cost?
California's public licensing record does not include Valley Haven Iii's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Santa Cruz County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Valley Haven Iii accept Medi-Cal or the Assisted Living Waiver?
Valley Haven Iii is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
28 of 48 beds occupied (58%) when the state visited on April 15, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Valley Haven Iii?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 9 state visits and 9 dated documents since 2021 for Valley Haven Iii; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated April 15, 2025, records an allegation the state marked “Unfounded”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 9 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
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(831) 818-8372Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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